User login

John M. Floyd & Associates

Re-engineering Your Credit Union’s Foundation Can Enhance Long-Term Growth

May
06
Re-engineering Your Credit Union’s Foundation Can Enhance Long-Term Growth

Needless to say, today’s business environment for credit unions provides its share of opportunities and challenges. On the one hand, new technologies provide innovative service options that can improve or increase your touch points with members.

Posted By Brianna O'Hara read more

Build an Effective Base to Capture Greater Share of Wallet

Jan
19
Build an Effective Base to Capture Greater Share of Wallet

Submitted by J. Keith Hughey, senior consultant at John M. Floyd & Associates

As we start another year of continued uncertainty regarding interest rates, sluggish loan activity, regulatory action and competition from non-traditional financial service providers, many credit unions continue searching for ways to generate revenue to maintain stability and create growth opportunities for next year.

Posted By Nora Revie read more

Keep Your Employees Away from the Nearest Exit

Jul
16
Keep Your Employees Away from the Nearest Exit

By Keith Hughey, Senior Consultant
John M. Floyd & Associates

Over the past several years, I have watched the trends of workplace satisfaction with a great deal of interest. Throughout the Great Recession, various studies consistently indicated that roughly two-thirds – plus or minus a percentage point or two – of U.S. workers were dissatisfied with their job.

Posted By Sharon Bahr read more

The Road to a Fully Compliant Overdraft Solution

Aug
11
The Road to a Fully Compliant Overdraft Solution

There is no such thing as too much account holder communication when it comes to overdraft programs. As an early proponent of socially responsible overdraft programs, John M. Floyd & Associates (JMFA) is at the forefront of consumer education initiatives that greatly enhance the success of credit unions’ overdraft strategies. 

Posted By Brianna O'Hara read more

Get the Most Out of Your Overdraft Program

Dec
30
Get the Most Out of Your Overdraft Program

This article was written by John M. Floyd (pictured at right), chairman and CEO of John M. Floyd & Associates (JMFA). JMFA is a leading provider of profitability and performance-improvement consulting. 

Posted By Nora Revie read more
Subscribe to RSS - John M. Floyd & Associates