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Answer Members' Difficult Questions with IRA Training

Aug
02
Answer Members' Difficult Questions with IRA Training

A survey has shown the number one concern with employees who deal with individual retirement accounts (IRAs) is a lack of confidence.

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Are You Fully Utilizing CUNA Strategic Services?

Jul
20
Are You Fully Utilizing CUNA Strategic Services?

Did you know that CUNA Strategic Services, Inc. (CSS) offers FREE, monthly, educational webinars to credit unions? Each webinar should last approximately 60 minutes and cover a variety of topics relevant to credit unions. Check out upcoming webinars here.

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Love My Credit Union® Campaign Video Uploading Now Open

Jul
18
Love My Credit Union® Campaign Video Uploading Now Open

The 2016 Love My Credit Union Campaign is underway. Credit unions and credit union support organizations: Now’s your chance to be part of something really big. Go to LoveMyCUCampaign.org to submit your video showing how you’re sharing the love in your community.

How it works:

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Compliance Assistance Is Only a Step Away

Jul
18
Compliance Assistance Is Only a Step Away

One of the most challenging components of running a credit union is remaining in compliance with the ever-changing regulations that apply to financial institutions. Whether it is news from NCUA, FinCEN, CFPB, the Fed or another agency, HCUA’s compliance team is available to assist you by phone (800.446.3620) or email (Compliance@HeartlandCUA.org).

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Attend IRA Training, Effectively Discuss IRAs with Members

Jul
11
Attend IRA Training, Effectively Discuss IRAs with Members

Attend this one- or two- day training and discover the nuts and bolts of IRAs. Learn to effectively communicate and discuss IRAs with members and apply your knowledge in a way that benefits your members. Participants may attend either session (Essentials or Advanced) or both.

Participants who've attended the training have said: 

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Battle Card-Not-Present-Fraud by Putting Cardholders in the Middle

Jun
02
Battle Card-Not-Present-Fraud by Putting Cardholders in the Middle

There was a time when a bank or credit union did not talk about fraud to their cardholders. They did not want to give the impression that their financial institution might be susceptible. The only mention was when describing the benefits of using the Visa or MasterCard brand which carries zero liability to the cardholder in case of fraud. But those days of silence on the subject are long in the past.

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Re-engineering Your Credit Union’s Foundation Can Enhance Long-Term Growth

May
06
Re-engineering Your Credit Union’s Foundation Can Enhance Long-Term Growth

Needless to say, today’s business environment for credit unions provides its share of opportunities and challenges. On the one hand, new technologies provide innovative service options that can improve or increase your touch points with members.

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5 Keys to Social Media as a Brand Builder

Apr
18
5 Keys to Social Media as a Brand Builder

Social media is connecting brands to their customers, potential customers and communities for many strong brands. And its influence is only going to grow.

Many credit unions are running successful, energetic, creative social media programs, and the best of these tend to follow five key principles: 

1. Align Your Social Media and Marketing Strategies

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Act Now to Avoid a Future Talent Crisis

Apr
08
Act Now to Avoid a Future Talent Crisis

Prior to the country’s economic downturn, many credit unions maintained formal staff development and leadership training programs that enabled management to recognize potential among existing staff members and develop the skills necessary to nurture professional growth.

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Love My Credit Union Rewards Offers Big Referral Campaign

Mar
31
Love My Credit Union Rewards Offers Big Referral Campaign

Love My Credit Union Rewards and Sprint are currently offering a $50/$50/$5k referral campaign.

The $50/$50/$5k Credit Union Referral launched March 1, 2016, and it is delivering big incentives to credit unions, credit union employees and credit union members alike. 

It all starts with a simple referral… 

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