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Credit union news from Joplin Metro & Meritrust

Read on for news from Joplin Metro Credit Union (Joplin, MO) and Meritrust Credit Union (Wichita, KS). 

Joplin Metro Credit Union holds drawing for storm shelter 

 
  Kim Hartje wins storm shelter from JMCU.

After a recent EF3 tornado hit nearby Carl Junction on May 22, 2019, Joplin Metro Credit Union found a unique way to give back and held a drawing for a storm shelter. Although it's an employee based credit union, JMCU opened the drawing to everyone in the community within a 50-mile radius of Joplin, MO. More than 350 people entered the drawing. 

The tornado that hit Carl Junction brought up painful memories for the community. Eight years ago, an EF5 tornado devastated the city of Joplin on May 22, 2011, taking the lives of more than 160 people. 

“I was on vacation in Mississippi when the Carl Junction tornado occurred," said Christi Moorehouse, Joplin Metro president/CEO. "Being away from family and friends and having no idea if this was going to be a repeat of 2011 was heart wrenching." 

Christi immediately called her management team, and upon her return she brainstormed ways to help the community. That's when the idea of giving away a storm shelter started to form. She approached the credit union's board of directors, received approval and talked to Atlas Safe Room. She says everything kind of fell into place.

"So many times we are donating money, or buying things that are possibly already being given by so many others," said Christi. "I wanted JMCU to provide something that would keep a family safe should this happen again.” 

JMCU broadcasted the drawing live on Facebook. The winner was Kim Hartje. 
 

Meritrust transforming banking experiences to meet member needs

Meritrust Credit Union has been undergoing a multi-year process with its retail and digital banking footprint to transform its offerings to meet the needs of today’s consumers. Throughout this process, several branches have been physically transformed to provide the open environment and advisory experience today’s consumers desire, including its Pawnee and Derby East branches. The credit union’s Harry and Webb branches were designed from start to finish for the new environment.

The new environment provides a one-stop shop for members. Members are greeted by a Meritrust member consultant and are treated to a concierge experience. The member consultant is able to assist with both basic banking needs and more complex requests, as well as recommend banking products and services.

“As a financial cooperative, we are committed to evaluating our products, services and digital/physical footprint on an ongoing basis to make sure we are doing what’s best for the overall membership,” said James Nastars, Meritrust president/CEO. “In an effort to be prudent with member dollars, Meritrust will be closing the Derby West branch at 1257 N. Buckner as we focus our efforts on providing the transformed member experiences and expanded digital footprint.”

Less than two miles away on Rock Road, the banking destination in Derby, Meritrust’s Derby East branch provides interactive teller machines for a high-digital-touch, yet personal, banking experience. Anytime day or night, the ITM can be used for quick eATM cash and deposits. The Derby East branch reopened in spring 2019 following its renovations and now features a warm environment and interactive kiosks for an engaging way to learn about financial topics.

The Derby West branch’s last day of operations will be Saturday, September 28. The retail team members from the branch will be serving at other Wichita-area Meritrust locations. For example, retail manager,Shannon Eggleston, has accepted and will serve as the retail manager at the Cross Pointe branch.

“We are committed to supporting these employees through this transition and appreciate their service to the credit union and the Derby community over the years,” said James. “Our strong support of the Derby community will continue, including our involvement with the Derby Chamber of Commerce and Rotary Club.”

 

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