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Conferences for Lenders and Collectors (and a New Speaker)

Whether you are collecting money or lending it, effective communication is necessary to handle these potential delicate situations. Hear from attorney, author and consultant David Reed at our Bankruptcy & Collections conference (this is a new speaker) and veteran speaker Celeste Cook at the Lending Conference. 

Scholarships are available for either conference for credit unions under $100 million in assets.

Bankruptcy & Collections Conference-NEW SPEAKER
May 16 – Wichita | May 17 – St. Louis

David Reed

Learn the tools of the trade and become a master negotiator, tactful teacher and creative collector:

  • Three appeals to collect money from the consumer
  • Dealing with consumers’ stalls or objections
  • Eight steps of the collection call
  • Steps in the consumer bankruptcy process
  • Bankruptcy chapters and parties
  • Paperwork required when filing for bankruptcy

Hear from David Reed, a partner in the law firm of Reed and Jolly, PLLC and founder of CU Doctor, a full service credit union consulting practice. Reed provides guidance to credit unions regarding the establishment and revision of credit union policies and procedures, organizational compliance, collections, security, contractual agreements, regulatory matters and corporate governance, plus more. Attorney, author, consultant and nationally recognized speaker, Reed is particularly noted as an expert in the areas of credit union operations, bankruptcy and collections. He has been selected to train NCUA Field Examination and Audit staff on numerous issues including ID Theft Red Flags, S.A.F.E Act, Third Party Contract Management and Bankruptcy matters.

Lunch is sponsored by CUNA Mutual Group.

Full details and to register: Wichita – May 16
Full details and to register: St. Louis – May 17

Lending Conference
June 12-13 – Kansas City area

Celeste Cook

Veteran speaker Celeste Cook will dive right into strategies and unique programs to grow your lending opportunities. At this conference you will: 

  • Discover innovative lending strategies to capture more quality profitable loans
  • Find out what you can do to increase loan growth and profitability (ROA)
  • Determine how credit scores are calculated and how you can improve credit scores
  • Learn how to assess risk without using the credit score

*A bulk discount is available credit unions 7 or more staff members. Contact Haley DaVee for information.

Full details and to register: Kansas City area - June 12-13