Credit union news from Arsenal, EquiShare and Quantum
Check out recent news from credit unions in our region. Arsenal Credit Union leveraged their social media platforms to engage members on International Credit Union Day; EquiShare Credit Union and Quantum Credit Union announce merger in March 2022.
Arsenal Credit Union uses social media to engage members on International Credit Union Day
On Thursday, Oct. 21, Arsenal Credit Union and its members celebrated the 74th anniversary of International Credit Union Day. The credit union sent an email to members asking them “why they choose a credit union” and to leave a comment on a Facebook post with their response.
Some of the most popular responses the credit union received included friendly service, helpful and knowledgeable staff, great rates and fewer fees. Many responses mentioned that the member opened an account years ago because of their proximity to the branch, but they continued banking with the credit union because of the level of service provided. One comment from a younger member stated that it's always a concern being taken seriously when applying for loans and opening accounts. The credit union was able to explain everything she needed to know and help prepare her for her financial future.
On Tuesday, Oct. 26, four members received a $50 prize for participating in the contest. The credit union plans to run similar contests in the future to gather member feedback, create conversations and build a stronger community through social media.