Credit union news from Arsenal and Frontier Community

Published 11.10.21

This week's headlines show how credit unions work to better their communities -- both internally and externally! Arsenal Credit Union (Arnold, MO) celebrated its employees during the first-ever Member Service Week; Frontier Community Credit Union (Leavenworth, KS) founded a Home for the Homeless Grant to support those who need a helping hand.

Arsenal Credit Union holds first-ever Member Service Week 

Arsenal Credit Union treated its staff to a week full of dress-down days and treats to celebrate its first-ever Member Service Week, Oct. 18-22. 

Member Service Week replaces Employee Appreciation Week – a tradition that ran for 20 years at the credit union. “Member service is at the core of what we do, and this includes serving each other. Our employees are committed to serving members in branches, over the phone and online all year long, so it seemed right to take a week to honor their commitment.” said executive vice president Lori Crutchley. 

During the week, employees took a break from business-casual attire and wore jeans and t-shirts. The credit union unveiled a new t-shirt with the slogan “We love our members” on the front and “Build your financial health for a brighter future on the back.” On Tuesday, employees also had the opportunity to wear the t-shirts of their favorite superheroes. Departments color-coordinated to show solidarity with each other on Thursday.

Throughout the week, the credit union’s human resources department and senior management delivered gift cards, treats and surprises directly to employee offices and workstations. The week culminated with a “Nacho Average Employee” celebration catered by a quick-service Mexican restaurant.  

Frontier Community Credit Union improves the quality of life for all in the community

Frontier Community Credit Union does its best to support its members. But what about those outside the membership who need a helping hand?

Frontier founded a Home for the Homeless Grant to support that effort. For every new mortgage the credit union originates, the first $100 is donated to the Leavenworth Interfaith Community of Hope. This is an amazing organization that has been assisting the unhoused and people living in poverty since 2014. They provide shelter, support, programs, and volunteers at no cost. So far this year, over $16,000 has been raised towards this initiative! CEO Mike Augustine, personally delivered a check to Myranda Agnew, executive director at Community of Hope, on October 4. Over the past six years, the credit union has raised and donated over $57,000 with this grant.

Frontier also leads in other philanthropic endeavors such as: United Way, McCoy-Porter Scholarships, Surviving Spouse and Family Member Programs, Project Strength grants, several Education Foundation grants, Home for the Homeless, and many more.