Arsenal Credit Union treated its staff to a week full of dress-down days and treats to celebrate its first-ever Member Service Week, Oct. 18-22.
Member Service Week replaces Employee Appreciation Week – a tradition that ran for 20 years at the credit union. “Member service is at the core of what we do, and this includes serving each other. Our employees are committed to serving members in branches, over the phone and online all year long, so it seemed right to take a week to honor their commitment.” said executive vice president Lori Crutchley.
During the week, employees took a break from business-casual attire and wore jeans and t-shirts. The credit union unveiled a new t-shirt with the slogan “We love our members” on the front and “Build your financial health for a brighter future on the back.” On Tuesday, employees also had the opportunity to wear the t-shirts of their favorite superheroes. Departments color-coordinated to show solidarity with each other on Thursday.
Throughout the week, the credit union’s human resources department and senior management delivered gift cards, treats and surprises directly to employee offices and workstations. The week culminated with a “Nacho Average Employee” celebration catered by a quick-service Mexican restaurant.