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Manager Collections: Together Credit Union (St. Louis, MO)

At Together Credit Union, we build relationships that last a lifetime. We provide our Members with the security and peace of mind that comes with knowing their financial well-being is cared for. Together Credit Union provides financial services and guidance to help over 133,000 Members nationwide achieve their best life. Our commitment to empowering Members drives everything we do. Our expertise is financial. Our involvement is personal. As their financial advocates, we do not compromise. We achieve it, together. 

Duties and Responsibilities:  Directs, coordinates, supervises and performs timely and consistent collection practices in the collection of delinquent loans. Manages those involved in collecting overdue payments for secured and unsecured accounts while maintaining exceptional member service. Maintains strict compliance with all applicable guidelines and regulations as related to consumer collection practices.Coaches, develops, and trains employees; plans, assigns and directs work; addresses complaints and resolves problems through a process of ongoing communication. Sets staff goals, monitors progress, and directs the workflow of the department to ensure standards are met. Promotes an ongoing learning environment by recommending learning opportunities to enhance staff knowledge and skills. Is responsible for performance evaluations and annual review of performance expectations for assigned employees. Oversees plans, organizes and directs the daily collection efforts. Ensure compliance with Credit union guidelines and policies. Coordinates and monitors workflows ensuring all accounts are worked regularly and properly. Analyzes inventory of delinquent loans and assigns work accordingly. Develops and executes collections strategies. Proactively analyzes monthly losses, successes and trends and builds strategies around the data.       Recommends strategies to address negative trends and isolation of impacting factors and/or risk factors which have been identified. Review repossession recommendations for sufficient collection efforts before approving repossession of collateral. Approves price floors, auction bids, and repairs to collateral repossessed by the Credit Union. Recommend accounts to Senior Management for approval of loan extension and modification requests. Oversees management of technologies used by the Collection Department including, but not limited to the Collection Platform, Automated Calling System, Payment Processors and other technologies as needed. Manages third party vendors as necessary.     Handles escalated member situations related to their loans or otherwise when needed – aiming to satisfy the member and resolve the grievance in short order. Ensures compliance with all applicable laws governing the collection attempts made by the Credit Union; respond to Internal Audit and External Examiner issues involving the operation of the Collection Department. Must comply with all applicable laws and regulations. Regular and consistent attendance required. Promotes a positive relationship between the members (internal and external) and the Credit Union and understands that service delivery to members is the number one priority of the Credit Union. Completes all other tasks, assignments or functions as assigned and/or required. Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Contr Website link or contact information:

For more information or to apply:  https://www.togethercu.org/home/about-us/careers

Exp. 10/31/2020

 

 

There are currently no Compliance job postings.


 


Chief Operating Officer:  Affinity Credit Union (Des Moines, IA)

Affinity Credit Union, a $133 million financial institution located in Des Moines, Iowa is seeking an experienced Chief Operating Officer to join our team and work with us to build better lives for our members. The Chief Operating Officer will report directly to the CEO and will lead our credit union team as they work in the best interest of our members and provide solutions to help them achieve financial success. The COO is a member of the management team and will collaborate with others on the Affinity Credit Union team to drive the strategic initiatives of the organization. The COO will provide leadership for the lending, member service and operations areas of the credit union.  The successful candidate will have the ability to motivate and coach employees to ensure that credit union short- and long-term operational goals are attained.  The COO will establish and monitor the annual department budgets and growth goals.

Qualified candidates must have five to ten years’ experience in the financial services industry; credit union industry experience is preferred. A college degree or equivalent education and experience is required.

Please send your cover letter, resume, and salary history/requirements to: AffinityCUsearch@gmail.com.

Exp. 11/22/20


President/CEO: TelComm Credit Union (Springfield, MO)

TelComm Credit Union located in Springfield, MO is seeking a President and CEO with proven success in the following:  Operational and financial excellence; Cultural leadership; Board communication and presentation; Asset and loan portfolio growth; Community presence; Strategic planning

Position Summary:  This individual will oversee the organization’s entire operations.  The ideal candidate should be strategic and innovative, with a proven track record in leadership.  The incoming executive should have a working knowledge of all significant aspects of credit unions, as well as all applicable State and Federal regulations that apply to credit unions.  The President will collaborate with TelComm’s Board of Directors and management team to ensure the credit union remains financially sound and achieves the overall goals and objectives included in its strategic initiatives.  He/she must possess strong motivational skills, maintain an exemplary level of service to its members, while also possessing strength in problem solving and team building, coupled with effective verbal and written communications skills and the ability to promote the credit unions brand within the community.  The President will interpret and implement policies and procedures as approved by the Board of Directors.  He/she will provide leadership, direction, and guidance of credit union activities; analyze the effectiveness of all operations; leading the organization in terms of culture and values, leveraging technology to effectively and efficiently serve its members, while developing and maintaining organizational structure and effective personnel. 

Responsibilities include, but are not limited to: Management of all credit union personnel, maintaining compliance with all governmental and regulatory requirements, and ensuring peak financial performance.
This position reports directly to the Board of Directors, and as such, is expected to be a liaison between the credit union’s Board, its management, its front-line employees and support personnel, its members, and the community.
This person must be capable of exercising effectual leadership in order to manifest the credit union’s vision via engaging credit union staff to achieve goals and initiatives, set through the strategic planning process.

Requirements:  Seven plus years of experience at a financial institution with increasing responsibility is required; Bachelor’s degree required; MBA preferred; equivalent experience and/or education considered; Must be able to oversee all credit union activities in accordance with the credit unions plans, policies, directives, and activities as established by the credit union’s Board of Directors; Must ensure financial stability and member satisfaction commensurate with the best interest of the members, the employees, and the credit union; Able to provide strategic direction, vision, leadership and management in all functional areas.

Company Profile:  TelComm Credit Union, located in Springfield, MO with $200 million in assets and over 20,000 members and has served its membership since 1940.  TelComm has been named as one of the healthiest credit unions in the country and is currently one of the highest ranked credit unions in the State of Missouri as well as 57th in the nation.  TelComm has an outstanding team, dedicated Board of Directors and excellent reputation in the community.   

Compensation:  An excellent competitive compensation package will be offered to the selected candidate.

To apply:  Please submit your resume for consideration along with any search related inquiries to our external search executive via email at ihirexecs@gmail.com.

Exp. 10/30/2020


EVP/Chief Revenue Officer: Cornerstone Credit Union League (Plano, TX)

The Cornerstone Credit Union League, located in the Dallas, Texas metropolitan area in Plano, Texas, is looking to fill a highly visible role on the executive leadership team.  This position strategically leads revenue generation and will own the value proposition for the league’s service corporation.  As the Chief Revenue Officer, reporting directly to the President/CEO, you will be charged with establishing sales goals and monitoring performance metrics to achieve sustainable revenue growth.

Responsibilities will also include analyzing large amounts of data, integrating technology to support revenue generation, the oversight of business managers ensuring effective execution towards sales targets, and assisting in exploring merger and acquisition opportunities.  The successful candidate will be well versed in developing business plans and executing go-to-market strategies, possess excellent negotiating and communication skills, and have eight plus years of executive leadership experience with a focus on sales and service within the credit union industry.  Additionally, this individual will be a self-starter with a proven ability to act as a change agent within a high-pressure environment.  Experience with CRM software, digital channels, business intelligence, and customer data platforms is required. Knowledge of SalesForce and master’s degree is strongly preferred.   Please include reference number 1236 when applying.

Website link or contact information: Questions on your next career move?  Contact Marcus Cotton, Vice President of Executive Search at 832-200-8714 or email mcotton@curesources.coop.

Exp. 12/02/2020

 


Credit Union Services Trainer:  West Community Credit Union (O'Fallon, MO)

The Credit Union Services Trainer facilitates organizational specific content to new or existing employees and ensures learning transfer of content in support of organizational needs, credit union projects, compliance requirements, and strategic goals. Assists in planning, developing, and implementing training activities for branch operations. Identifies training needs and designs support materials including computer presentations, manuals, workbooks, and scripts.

  • Understanding of job functions at all levels and areas of operation of the Credit Union.
  • Requires education and training in order to understand and train on a wide range of related activities for member service, sales, communication, leadership development, branch and teller operations, and compliance.
  • Must be able to adapt to different learning styles and perform necessary adjustments as needed.
  • Facilitates new employee and continuous training courses for entry-level and advanced levels for both technical and soft skills.
  • Maintains employee training progress records related to course exams (including exam analysis and evaluation) and course completion.
  • Maintains training resources and distributes materials to managers and personnel as needed.
  • Presents messages with impact, adjusts message content and delivery, invites dialogue, and demonstrates active listening.
  • Collaborates with line of business partners, and other stakeholders throughout projects and initiatives in order to ensure that solutions meet or exceed business objectives.
  • Recommends comprehensive learning solutions, including delivery approach, learning content, conceptual frameworks, courses, and other training options to ensure learning transfer.
  • Conducts pre- and post-training analysis of course content to identify effectiveness of training (including practices, assessments, activities in supporting learning transfer and provides feedback to Training Manager.
  • This position will be required to travel to our branches frequently to meet on-site training needs.

Requirements

  • High school diploma or equivalent
  • Bachelor’s degree preferred
  • 5+ years of classroom facilitation experience required
  • 5+ years of Financial Institution experience required
  • Financial Institution retail experience required
  • Presentation and group facilitation skills

Website link to apply: https://recruiting.paylocity.com/recruiting/jobs/All/763828f3-8167-4d31-ae8a-108dc22a8b9a/West-Community-Credit-Union

Exp. 10/31/20

 

There are currently no IT job postings.


 


Loan Officer: Burns & McDonnell Credit Union (Kansas City, MO)

Primarily responsible for receiving, reviewing, and processing applications for consumer, home improvement, home equity and credit card account loans. Meets with members to explain credit policies and to obtain additional loan information and documentation. Assembles and evaluates loan applications and approves those loans that meet initial lending criteria and are within approved lending limits. Presents loan requests above lending limit for approval as per policy. Ensures members and prospective members are promptly and professionally  served. Proactively seeks to generate additional loan opportunities by following up on referrals; reviewing applicant credit reports for loans at other financial institutions and asking for referrals. Provides general credit union information and cross-sells services.

For complete position information and to apply see this document.

Exp. 10/31/20

 


Real Estate Processor: Electro Savings Credit Union (St. Louis, MO)

Assist members with their mortgage lending needs: analyze loan requests and make credit decisions based on mortgage lending policy.

Essential Functions & Responsibilities:

  • Reviews and evaluates information on home equity loan documents to determine if buyer, property, and loan conditions meet credit union and governmental standards. Approves or rejects loan application, or requests additional information. Establishes terms and conditions of an approved loan and reviews with member.
  • Responsible for processing home equity loans, typing mortgage documents, and maintaining the program.
  • Cross-sells other credit union services.
  • Assembles and organizes documents in loan file, including acceptance or denial, and returns file to designated clerk or destination.
  • Responsible for maintaining thorough working knowledge of real estate lending laws.
  • Responsible for knowing and cross-selling all Electro products and services.
  • Performs other duties as assigned by supervisor.

Experience: Two years to five years of similar or related experience.; Education (1) A two year college degree or (2) Completion of a specialized course of study at a business or trade school or (3) Completion of a specialized and extensive in-house training or apprenticeship program.
Interpersonal Skills A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves extensive personal contact with others and/or is usually of a personal or sensitive nature. Work may involve motivating or influencing others. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary.

Other Skills: Knowledge of the secondary market and experience with first and second mortgage residential real estate lending; Must be able to type, use PC and general office equipment including 10-key calculator; Must have good communication skills.

Website link or contact information:  https://www.ondemandassessment.com/link/index/JB-44PMS0DI1?u=153701

Electro Savings Credit Union offers a competitive salary and substantial benefits package including full medical, dental, vision, short term disability, paid time off, life insurance; 401(k) with company match, defined benefit plan, student loan pay down and tuition reimbursement.

Exp. 10/31/20

 

 

 

 


Marketing Director: MEMBERS1st Community Credit Union (Ames, IA)

If you are a driven, motivated, hands-on marketing professional who is excited about the idea of orchestrating every aspect of an organization’s marketing initiatives, we want to talk with you! MEMBERS1st Community Credit Union is hiring for this newly-created full-time marketing position. The qualified candidate will have at least 3 years of experience in a marketing or business development role, and at least 1 year in a financial institution is preferred. This individual needs to be creative, a strong writer, organized, able to lead teams, comfortable speaking in front of a group and ultimately love every aspect of marketing and communications.

In this role, you will lead a variety of marketing-related activities including understanding and carrying out the credit union’s brand in everything we do and say, planning and executing monthly campaigns, development of collateral materials, community outreach and relations, media relations, event planning, market trend research and analysis, member data research and analysis, manage outside advertising and marketing vendors and much more. While this person will primarily office in Ames, you will be required to travel to each of our 8 branch locations in central Iowa at least monthly.

Website link or contact information: If you’re looking for a position that is filled with excitement and variety, and offers a challenge every single day, please email your cover letter, resume, and salary requirements to hr@members1st.com.

Exp. 11/30/20

 


Universal Member Representative: Electro Savings Credit Union (St. Louis, MO)

Member Service Position Description: Assists members with opening and closing accounts, answers questions about products and services and resolves problems that are within their authority to resolve.The UMR will also travel to various Electro Savings Credit Union locations filling in for Teller and MSR positions where needed.

Website link or contact information:  https://www.ondemandassessment.com/link/index/JB-C67E40483?u=153701

Electro Savings Credit Union is an Equal Employment Opportunity Employer.

Exp: 12/31/2020


Teller: Central Communications Credit Union (Independence, MO)

Central Communications Credit Union is looking for a teller for our Independence Missouri Main Office.  Qualified Candidates will have at least 6 months of experience as a teller or cashier.  Tellers received payments in cash and check for deposit, loan payments and other transactions.  Must be able to provide accurate and friendly service to our members.

We offer great benefits including insurance and paid time off.

If interested please send resume to pweber@centralcommunications.org

Exp.10/15/2020


Teller 1:  Skyward Credit Union (Wichita, KS)

Looking for a great career with a great organization, Skyward Credit Union is seeking qualified candidates for this entry level position that is anything but entry as it offers great opportunity for advancement.  Candidates will receive deposits and requests for withdrawals to member accounts.  Verify availability of funds and pay out as authorized. Receive loan payments, disburse loans and cash checks. Successful candidates will further the mission of serving the members of Skyward Credit Union thru exceptional member service.

This position requires a minimum of 6 months experience as a cashier or teller.  Must have good communication and customer service skills.

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

For more information or to apply visit the Website link at https://www.skywardcu.com/careers#teller---284216

Exp. 10/01/20

 


Salthawk Center Branch Manager: Heartland Credit Union (Hutchinson, KS)

Heartland Credit Union is a member-owned financial cooperative serving over 26,000 members. We've been proudly serving our members since 1948. HCU has many locations in Kansas including Wichita, Hutchinson, Newton and Haven. Learn more about Heartland Credit Union by going to www.hcu.coop.

ABOUT THE POSITION

The Salthawk Center Manager is a unique role. In addition to leadership related to our school branch located at Hutchinson High School, when school is in session, the Salthawk Center Branch Manager is responsible for a variety of credit union functions including members service and lending. The successful candidate will work with volunteer student interns and teaching staff to lead and cultivate our school internship program, serve our USD 308 student and staff members and maintain operations of the school branch. Outside of the school branch duties, this person will also work with Heartland members, providing quality service when it comes to account and lending needs.

To learn more about the position or to apply go to www.hcu.coop and then Careers.

Apply at https://hcu.applicantpro.com/jobs/1449167.html.

Exp. 11/15/20


Accounting Manager: 1st Financial Federal Credit Union (Wentzville, MO)

1st Financial Federal Credit Union, soon to be Alltru Credit Union, one of St. Louis’ Top Workplaces, isn’t just another job. It’s a career with a cause!   Our employees are a driving force in helping people achieve their financial dreams!  And, we’re growing!  Our Finance and Accounting team is seeking a dynamic and innovative leader; someone that is passionate about member service, with an intense desire to develop employees and knowledgeable in all facets of accounting.  Are you an accomplished accounting professional with more than three (3) years of accounting and department management experience?  Do you possess strong reconciliation skills and a keen eye for detail?  Are you well versed in sound accounting principles?  Do numbers, spreadsheets and reports bring you joy?  If you possess and promote a highly positive, member-service attitude with the ability to inspire and motivate our Accounting team to achieve high levels of performance, then Accounting Manager at 1st Financial might be the next step in your professional career!

Website link or contact information :https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=5dc301c1-b5ad-4330-860e-1ea2ff8cd44b&ccId=9200023612946_2&lang=en_US

Exp. 11/5/2020

 

 


 

Find credit union job opportunities based on your experience. 

Click on the categories above to see job openings for those departments.

If you are submitting a job: To make our job postings pages more user-friendly, we've changed the requirements for submitting a job posting. We will post the position under one category and provide a brief description with a link to where the job is posted online. If the job is not available online, please include instructions on how to submit a resume, or contact information to learn more.

Job postings are written by, and included at, the request of the associated organization and are valid at the time of publication. Hiring decisions are made solely at the discretion of the organization requesting publication of the position. Send credit union related job postings to jobs-culisting@heartlandcua.org. We reserve the right not to publish any submitted posting.


Heartland Credit Union Association open positions

Director of Finance
Are accounting and investments your jam? We're looking for a finance guru who will be responsible for the full range of financial and accounting services, internal administrative functions, and investments of our organization. Use your fancy excel skills to create reports and provide updates to our staff. This position is available in our Overland Park or Topeka office. See full job description

Send a resume and cover letter to jobs@heartlandcua.org. No phone calls, please.