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Director of the Heartland Credit Union Charitable Foundation:  Heartland Credit Union Charitable Foundation (Kansas City, MO)

Summary of Position:  Serves as the Director of the Heartland Credit Union Charitable Foundation which includes providing leadership and direction based on the goals and philosophy of the organization.  Responsible for assisting in establishing and executing major goals and objectives for the Heartland Credit Union Charitable Foundation. 

Essential Functions:

  • Manage the internal operations of the foundation including general correspondence and regular communication with board members, credit union professionals, contributors, grant recipients, corporate sponsors, and financial education service providers.
  • Work with the Foundation Board of Trustees to develop strategic objectives and goals for the foundation and execute the implementation of stated objectives and goals.
  • Explore potential and new fundraising activities as part of the strategic planning process.
  • Manage Foundation grant proposal process including developing grant proposals, award distribution tracking, and reporting.
  • Conduct ongoing research to identify potential target prospects for donations.
  • Cultivate and nurture relationships with current and potential donors.
  • Develop, monitor and manage the Foundation budget.
  • Oversee and coordinate Foundation fundraising events including the annual golf tournament; leading the planning, marketing, promoting and solicitation of sponsorships for these events.
  • Communicate and provide regular reporting for the Foundation Board of Trustees and subcommittees.
  • Coordinates and administers all scholarship and grant programs for the Foundation preparing grant synopsis for grant committee meetings and maintaining an ongoing relationship with grantees ensuring the Foundation’s mission is always converted to grant dollars.
  • Oversees the development, maintenance and administration of the Foundation’s donor database including designing and running reports and monitoring contributions and funds disbursed.
  • Develop and implement public relations and marketing program to increase foundation contributions and awareness.
  • Deliver presentations on Foundation initiatives to member credit unions and the community.
  • Participate in local and national foundation activities.
  • Other duties as assigned.

NOTE:     The list of essential functions is not exhaustive.  It may be supplemented as necessary from time to time.

Qualifications:

  • Education/Certification:  Must have a College Degree in Business, Marketing or related.
  • Required Knowledge:    Must have knowledge of budget preparation and analysis.  Knowledge of the credit union movement and financial education preferred.
  • Experience Required:    At least three years of experience in community development, fundraising management and grant writing required; five years strongly preferred.  Certified Fund-raiser Executive preferred.  Previous Foundation experience a strong plus.
  • Skills/Abilities:                Must have excellent interpersonal, grammar and communication skills, attention to detail, organizational and accurate listening and presentation skills.  

PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION: Sitting most of time. Position does require standing to deliver presentations and training sessions.

WORKING CONDITIONS: No hazardous or significant unpleasant condition (such as in a typical office).  Some regional and/or national overnight travel (30-40%) will be required as business needs dictate.

MENTAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION: 

Reasoning Ability: Ability to apply logical or scientific thinking to a wide range of intellectual and practical problems.  Ability to deal with difficult concepts and complex variables.

Mathematics Ability: Basic mathematical skills required.

Language Ability: Able to read technical journals, abstracts, financial reports and legal documents.  Ability to prepare articles, abstracts, editorials, journals, manuals, and critiques.  Ability to prepare and make comprehensive presentations, participate in formal debate, communicate extemporaneously, and professionally communicate before an audience.     

Interested candidates should submit their resume via email to Stephanie Guin, Vice President HR.

Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.   Additional functions and requirements may be assigned by supervisors as deemed appropriate.

In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals.  However, no accommodation will be made which may pose serious health or safety risks to the employee or others or which impose hardships on the organization.

This job description is not intended to create an employment contract.  Heartland Credit Union Association and Foundation maintains its status as an at-will employer. 

We are an Equal Opportunity Employer and fully subscribe to the principles of Equal Employment Opportunity. Applicants and/or employees are considered for hire, promotion and job status, without regard to race, color, religion, creed, sex, marital status, national origin, age, physical or mental disability.

Exp.  10/31/16


Manager: Hastings Federal Credit Union (Hastings, NE)

Requires a minimum of ten years of experience in a Manager role of small credit union, or senior leadership position in a mid-to-large size credit union. Credentials must include excellent knowledge of lending products, marketing strategies, operational and financial oversight, compliance in a highly regulated environment, and strategic planning and implementation. A Bachelor Degree in Accounting or Business. Most important, this person must have a passion for the credit union mission of serving members to reach their financial goals. The Credit Union provides a very competitive salary and benefit package. Please send your resume via email

Exp. 9/30/16


Dealer Relations Manager: 1st Financial Federal Credit Union (Wentzville, MO)

This position is responsible for ensuring that outstanding service is delivered to both internal and external members. A key component of this service is to identify the financial needs of the member and recommend an appropriate credit union solution. In addition, the Dealer Relations Manager is responsible for implementing a business plan that increases penetration in the indirect auto market.  Maximize existing dealer relationships and grow new dealer relationships while adhering to the credit union’s guidelines for loan quality, profitability, and controlled growth. Oversee day-to-day operations and may oversee department staff. Establish policies and procedures that maximize potential business and limit or reduce loss ratio. Develop, recommend, and report on departmental improvements and manage the department’s budget.

MAJOR RESPONSIBILITIES:

  • Responsible for delivering a high level of member service to internal and external members in alignment with the credit union’s Service Promises.
  • Demonstrate enthusiastic support of corporate mission, core values and long term objectives.
  • Perform job duties within the bylaws, regulations, Board of Directors policies, established internal and external service standards and our work procedures.
  • Direct the credit union’s indirect lending program and consistently meet/exceed established strategic initiatives while adhering to consumer credit laws, rules, and regulations.
  • Develop and maintain a business plan to increase the penetration of the indirect auto market. Include action items and tactical steps to meet the goals of the plan on a regular basis and review periodically for performance. Including but not limited to overall profitability of the indirect program, delinquency and losses by dealer, and quality of credit application.
  • Monitor indirect lending for increased efficiency opportunities within the department’s operations.
  • Introduce and onboard the credit union’s indirect lending program to auto, boat, RV, and motorcycle dealers who do not currently participate in the program. Answer questions, resolve issues, and provide a process that facilitates a smooth transition between dealer and credit union.
  • Maintain ongoing and strong relationships with new and existing dealers. Ensure that dealer questions or issues are resolved in a timely manner.
  •  Be knowledgeable in all regulatory requirements regarding indirect lending. Ensure that all contracts and relationships with auto dealers comply with State and Federal rules and regulations e.g. dealer agreements, financial information, operating statements, funding agreements, etc.
  • Develop, implement, and maintain system tools to track and analyze indirect lending programs. Provide reports to the Chief Lending Officer or other members of the senior management team and/or Board of Directors.
  • Prepare monthly dealer dashboard reports including margin analysis vs losses. Ensure profitability targets are met each month.
  • Coordinate marketing requirements with the marketing manager or marketing department to develop advertising and sales literature for indirect lending programs. Oversee the content of that material to ensure accuracy and compliance.
  • Maintain up-to-date knowledge of general economic conditions or changing trends that may affect the credit union’s indirect lending program. Provide timely feedback that allows the credit union to react competitively.
  • Maintain knowledge of competitors’ rates and terms and other trends relating to auto loans or indirect lending. Monitor peer and industry developments related to economic, legal, business and general market issues impacting the credit union, dealers, and manufacturers in the auto industry.
  • Closely monitor dealer relationships to ensure compliance with policies and procedures regarding adequate legal documentation, establish a lien position on collateral, and ensure funding is completed. Implement educational and/or corrective action where necessary.
  • Monitor dealer application process through the funding of the loan to assist in ensuring quick decisions, fast and accurate funding, and monitor charge- backs for payment within 60 days.
  • Lead the indirect lending and centralized lending teams by example; displaying a positive attitude and upholding ethical business practices at all times.
  • Assist the Lending Manager, Underwriters, and Chief Lending Officer with reports, funding and special projects.
  • Provide training and personalized service to dealer in assigned area.
  • Work with and cross train Financial Service Representatives to broaden their lending knowledge.
  • Attend and participates in Credit Union training and meetings.
  • Promote an atmosphere and model the behavior for all 1st Financial employees to think critically to resolve issues, suggest improvements, and encourage new ideas.
  • Performs other duties and special projects as assigned.

QUALIFICATIONS: Education/Experience -Minimum of 5 years’ experience in a sales environment with relationship-building responsibility is required. Bachelor’s degree in Business is preferred, in addition to experience. Must be 18 years of age or older.

OTHER REQUIREMENTS:

  • Schedule: Position may require more than a 40-hour workweek with hours in the evening and weekends.
  • Travel: Will require extensive automobile travel within current and future geographic area.

Interested candidate may submit a resume via email to TarAnn Barrett, HR Manager.

Exp. 9/29/16


Training Specialist: Credit Union of America (Wichita, KS)

Credit Union of America is seeking a professional, dynamic, and organized individual to join our team.  The Training Specialist will organize, coordinate, oversee, and evaluate all aspects of our training activities for new and existing staff.  One to three years of related experience is required, in addition to a two year college degree or specialized course of study at a business or trade school.  Excellent communication and presentation skills are critical to influence and motivate employees.

Ability to work with staff at all levels of the organization with tact, diplomacy, and discretion.

Apply at www.cuofamerica.com/employment and then click "Apply Now".

Equal Opportunity Employer

Exp. 9/09/16


Accountant/Controller: Alliant Credit Union (Dubuque, IA)

Alliant Credit Union, a $117 million credit union is seeking an experienced professional to join the credit union as a Manager of Accounting at corporate headquarters in Dubuque, Iowa. The credit union has seven branches with locations in Iowa and Wisconsin.

The Accountant/Controller will ensure that reports, accounts, systems, policies, and practices adhere to generally accepted accounting principles (GAAP), perform tasks necessary to balance and update general ledger and subsidiary accounts, maintain and reconcile daily cash accounts, and provide financial consolidation of branches. The Controller is responsible for budget preparation, oversees ALM reporting, prepares 5300 Call Reports and manages all accounting-related duties.

Qualified candidates will have a Bachelor’s degree in accounting (or related field) and five to seven years’ accounting experience in the credit union or financial services industry. CPA designation is preferred.

Alliant Credit Union offers an excellent benefit package including competitive wages, employer contributed 401k, health/dental/vision insurance, life insurance, vacation and sick pay, paid holidays. Come be a part of our growing organization!

Interested candidates should submit a resume via email.

Exp. 10/05/16


Marketing Data Analyst: Electro Savings Credit Union (St. Louis, MO)

Electro Savings Credit Union is seeking a Marketing Data Analyst.  This position is responsible for promotional and product analysis through various analytic systems for campaigns/channels and communicating results to relevant business units. Responsible for targeted campaign design, maintenance and optimization of the marketing database. Performs research and provides strategic insights regarding the market, trends, competitors, products and potential members.

Essential Duties and Responsibilities:

  • Lead the operation and maintenance of the Customer Relationship Management (CRM) database. Utilizes the CRM to identify and create targeted member campaigns. Optimize use and effectiveness of the CRM system for research, goal measurement and marketing initiatives.
  • Develop, maintain and execute lists and strategies to support direct marketing and campaign initiatives. Conduct external marketing research, data extraction, list or lead generation. Conduct market research to determine new product or service opportunities. Identify trends in campaign data that can be marketing opportunities in growing member engagement, portfolio, growth or strategic insight and monitor ongoing campaign performance.
  • Develop, maintain, and implement cross-sell and retention strategies through primary and secondary research, database marketing techniques and predictive modeling. Define and manage the use of segmentation data for marketing to members and prospects for direct, email and other initiatives.
  • Track overall marketing effectiveness and ROI for all marketing campaigns using a variety of systems including marketing database and provide timely results to management. Provide recommendations to achieve optimal ROI and response rates.
  • Champion member surveys for the credit union to track member satisfaction. Manage daily surveying and member survey in odd years. Research and implement process to automate surveying.
  • Responsible for maintaining the credit union website.
  • Work cross-functionally with other departments on strategic projects that involve marketing research and analytics.
  • Work with VP of Marketing to manage new member on-boarding, cross-sell and off boarding programs and recommend changes when appropriate.

Experience: 

  • Five years of database and direct marketing experience required.
  • Experience in market research practices with the ability to develop and deploy marketing support tool sets is preferred.
  • Experience with Customer Relationship Management (CRM) software and/or Symitar Power On/Repgens and Synapsys is a plus.
  • Experience working in marketing analysis at a financial institution and familiarity with financial products and credit reporting preferred

Education:  Bachelor's Degree in Business, Marketing or related field.

Skills: 

  • Must have good communication skills, verbally and written, in order to accurately reflect results. 
  • Ability to work independent with minimal supervision.  
  • Must possess strong problem solving skills and analytical abilities.
  • Functional with Customer Relationship Management (CRM) software.
  • Advanced database query and SQL knowledge.
  • Basic computer programming knowledge and advanced spreadsheet (pivot tables) and reporting skills.
  • Proficient in MS Office Products.

Interested candidates may submit resume via emailemployment@escu.org

Equal Opportunity Employer

Exp. 10/24/16


Collections Specialist: White Eagle Credit Union (Augusta, KS)

Essential Job Functions and Responsibilities:

  • Handle telephone and mail communications related to delinquent loan accounts
  • Review and analyze weekly delinquent loan report
  • Work with loan extensions, problem collections, repossessions, and adjustments
  • Answer collection department telephone calls
  • Develop a working knowledge of the credit unions data processing system
  • Help achieve a state examination rating of 1 or 2 overall by making sure collection activities are in compliance with state and federal regulations, and all documentation is above average
  • Document all communication with members
  • Communicate with loan and collection staff regarding members when necessary
  • Performs all other job-related duties as assigned

Education: High School graduate, two years college preferred

Experience: Minimum of six months collection experience, demonstrated success in delinquency control, basic accounting knowledge, ability to write and speak clearly, interest in the welfare of people, proficient in Microsoft Word, Excel, and shows initiative.

Interested candidates should submit their resume via email to Jamie Britain, Executive Administrative Assistant.

We are an Equal Opportunity Employer and fully subscribe to the principles of Equal Employment Opportunity. Applicants and/or employees are considered for hire, promotion and job status, without regard to race, color, religion, creed, sex, marital status, national origin, age, physical or mental disability.

Exp. 10/31


Loans Receptionist: White Eagle Credit Union (Augusta, KS)

Essential Job Functions and Responsibilities:

  • Professionally answer and redirect all incoming calls
  • Greet members in a friendly, professional and hospitable manner
  • Receive, sort and distribute all incoming mail
  • Coordinates the pick-up/delivery of express mail service items (FedEx, UPS, etc.)
  • Type memos, reports and other correspondence as nece ssary
  • Perform a variety of clerical duties
  • Perform all other job-related duties as assigned.

Interested candidates should submit their resume via email to Jamie Britain, Executive Administrative Assistant.

Full-time/non-exempt

We are an Equal Opportunity Employer and fully subscribe to the principles of Equal Employment Opportunity. Applicants and/or employees are considered for hire, promotion and job status, without regard to race, color, religion, creed, sex, marital status, national origin, age, physical or mental disability.

Exp. 10/31


Marketing Assistant:  White Eagle Credit Union (Augusta, KS)

Essential Job Functions and Responsibilities: 

  • Acts as liaison between ad agency and credit union
  • Changes/refreshes content on website
  • Manages and posts to credit union social media sites
  • Manages credit union involvement in local chamber and school district functions
  • Assists in advertising and sales planning
  • Conducts market research and makes recommendations for product improvement
  • Helps coordinate credit union's annual meeting, including production of reports, facilities and meeting logistics
  • Promotes the credit union to employees and works with members to maintain positive relationships
  • Ensures printed materials are accurate and up to date and branches have sufficient supplies
  • Performs all other job-related duties as assigned

Education: High school diploma or GED required.  Some college preferred.

Experience: Six months to two years of similar or related experience.

Interpersonal skills: A significant level of trust and diplomacy is required, in addition to normal courtesy and tact.  Work involves extensive personal contact with others and/or is usually of a personal or sensitive nature. Work may involve motivating or influencing others.  Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary.

Interested candidates should submit their resume via email to Jamie Britain, Executive Administrative Assistant.

Full-time/non-exempt

We are an Equal Opportunity Employer and fully subscribe to the principles of Equal Employment Opportunity. Applicants and/or employees are considered for hire, promotion and job status, without regard to race, color, religion, creed, sex, marital status, national origin, age, physical or mental disability.

Exp. 10/31


Collection Department Team Lead: 1st Financial Federal Credit Union (Wentzville, MO)

The Account Resolution Department Coordinator is responsible for managing the bankruptcy, foreclosure, and delinquent mortgage collection portfolio for the credit union, as well as assisting the Account Resolution Manager with the overall operational supervision and efficiency of the department.

A primary function of this position is to assist 1st Financial Federal Credit Union to achieve our mission of saving member’s money, making member’s money and saving member’s time. One of the means to achieve this end is to ensure that outstanding service is delivered to both internal and external members.

MAJOR RESPONSIBILITIES:

  • Responsible for delivering a high level of member service to internal and external members in alignment with the credit union’s Service Promises.
  • Serve as first point of contact for department staff and operational backup to the Account Resolution Manager when s/he is out of the office.
  • Serve as first point of escalation for Irate Member calls in attempt to resolve before escalating to the Account Resolution Manager.
  • Process bankruptcy petitions, trustee payments, dismissals and discharges. Prepare and file court documents, including reaffirmation agreements, proof of claims, relief from automatic stay, etc., as well as maintenance each account on the credit union’s core system to keep it current.
  • Responsible for appearing, along with the attorney, in court as the credit union representative for  bankruptcy proceedings and collection cases.
  • Initiate the foreclosure process, and appear at legal proceedings and trustee’s foreclosure sales as the Credit Union’s representative.
  • Responsible for completing pre- and post-foreclosure activities upon the Credit Union, obtaining ownership and maintaining the property on each mortgage account until fully resolved.
  • Monitor the foreclosure progress weekly, ensuring strong communication with the attorney and real estate agents.
  • Work the full cycle of delinquent mortgage accounts, by accepting inbound and placing multiple outbound calls to members with delinquent accounts to resolve delinquency issues.
  • Conduct annual research and review of delinquent taxes due on first mortgages. Contact members and make arrangements to get taxes paid to avoid tax sales.
  • Work with the Account Resolution Manager and Loan Counselors on a regular basis to determine future collection efforts on loans that require workout arrangements.
  • Research and recommend cost effective means of handling the credit union’s bankruptcies, foreclosure accounts, and delinquent mortgages.
  • Prepare monthly and quarterly bankruptcy, foreclosure, mortgage, and other reports assigned by the account Resolution Manager.  Serve as a backup to the Loan Counselor Lead on the consumer loan collection queues as staffing or volume requires in emergency situations.
  • Exercise independent judgment and critical thinking to resolve issues, suggest improvements, and embrace new ideas.
  • Perform other duties as assigned.

QUALIFICATIONS/Education/Experience:

  • Bachelor’s degree in Business Administration or similar field is desired.
  • Five or more years’ experience in a collection environment in the financial industry is required. Minimum two years’ experience processing bankruptcies and/or foreclosures in a financial institution is preferred.

Interested candidates should submit their resumes via email to TarAnn Barrett, HR Manager.

Exp. 09/19/16


Programmer/Developer: Heartland Credit Union (Hutchinson, KS)

We are looking for an experienced developer to work on web, mobile, and internal programming projects.

SCHEDULE:  •Monday- Friday with some evenings, weekends and on-call required. Part or full-time telecommuting schedules may be available for well-qualified applicants.

ESSENTIAL RESPONSIBILITIES: The successful candidate will have the following responsibilities:

  • Develop and support online banking and mobile banking applications in .Net, PHP, Bootstrap, Angular, React, and JQuery.
  • Develop and support internal .Net (and others) scripts and applications.
  • Maintain Joomla content management system, including developing new extensions in PHP.
  • Maintain code versions inside of Git repository.
  • Primary support of programming code from core data processing system.
  • Interact with other developers and project team members.
  • Ensures credit union team members are promptly and professionally served.
  • Attends meetings and training sessions as required.
  • Pro-actively supports and advances HCU's brand platform.
  • Other special projects, as assigned.
  • Potential for advancement to a supervisor position.

QUALIFICATIONS/EDUCATION/CERTIFICATIONS: •High school graduate or equivalent with two years of additional computer training or an equivalent combination of education, training, and experience.

KEY REQUIREMENTS:

  • At least 3 to 5 years professional development experience in web related technologies or related education.
  • Should be fluent in JavaScript and front end frame works.
  • Experience with Symitar, a Jack Henry Company a plus.
  • At least 2 years of experience using C#.
  • At least 2 years of experience developing PHP.
  • Experience with Angular.
  • Experience working in a team environment.
  • Knowledge of banking/finance applications a plus.
  • Supervisor experience a plus.
  • Multi-tasking and organizational skills a must.
  • Strong analytical and problem solving skills.
  • Ability to communicate effectively both verbally and written.

PHYSICAL REQUIREMENTS: Sedentary work; sitting most of the time.  Exerts up to 30 lbs. of force occasionally.

Interested candidates should apply online/careers.

Exp. 10/30/16


Senior Branch Manager: Heartland Credit Union (Northwest Wichita, KS)

Heartland Credit Union has locations in Hutchinson, Newton, Haven and Wichita. We are growing and will soon be adding a new branch in Northwest Wichita at 37th St. and Maize Rd. We are currently hiring a Senior Branch Manager to lead operation, sales, and growth efforts.

DUTIES: The primary duty of a Senior Branch Manager is to direct and administer the growth, business development, and operational efforts of this branch. The successful candidate will be responsible for the following:

  • The success of the branch including profitability, sales, service, and staff development.
  • Active business development efforts that include searching out new business, in person, on the phone, via email, or other methods.
  • Provide leadership to strive toward, meet, and exceed long-term goals.
  • Oversight of day-to-day branch operations.
  • Hiring, training, coaching and development of staff including five tellers and two consumer loan officers.
  • Coordinating and planning sales and service efforts and activities.
  • Providing guidance to staff regarding operational functions, lending, service, and sales.
  • Receiving, reviewing, and processing applications for consumer, home improvement, second mortgage, home equity, credit card, and overdraft account loans.
  • Opening new accounts, renewing and redeeming certificate accounts, and assisting members with other financial needs.
  • Helping as needed with a variety of other branch activities including: teller duties, processing deposits, withdrawals, loan payments, and cashiers' checks, money orders, and cash advances.
  • Maintaining oversight of regular balancing of vault, cash dispenser and ATM according to established procedures. Monitoring and maintaining cash supply at appropriate levels. Overseeing the ordering, dispensing, and shipping of cash by Assistant Branch Manager or Vault Teller.
  • Professionally cross sells all HCU products and services.
  • Pro-actively supports and advances HCU's brand platform.
  • Pro-actively supports and promotes a superior service environment.
  • Building relationships with consumer and business members.
  • Actively participating and representing Heartland in various community, civic, and professional organizations.
  • Attending and participating in meetings and training as required.
  • Actively contributing to a positive and professional working environment.
  • Assisting in other areas as needed.

QUALIFICATIONS/EDUCATION/CERTIFICATION:

  • College degree in business, finance, or related field preferred.

EXPERIENCE:

  • Thorough knowledge of financial services and products.
  • Understanding of related legal and regulatory requirements.
  • Familiarity with financial institution branch functions, policies, and procedures.
  • At least three years of related experience in a financial institution and lending required.
  • Minimum of two years of leadership experience preferred.

SKILLS:

  • Strong interpersonal, leadership, and supervisory skills.
  • Proven sales and business development skills.
  • Well organized.
  • Ability to operate related computer applications and related business equipment.
  • Attention to detail.
  • Ability to maintain an effective and efficient workflow.

OTHER REQUIREMENTS:

  • Valid driver's license.

PHYSICAL REQUIREMENTS:

  • Required to sit, stand, and walk.
  • Standing for extended periods of time.
  • Exerts up to 10 lbs. of force occasionally.

Interested candidates should apply online/careers.

Exp. 10/30/16


Dealer Services Representative: 1st MidAmerica Credit Union (Bethalto, IL)

Role:  Receives and processes loan applications from dealers of the Indirect Program and makes the determination to approve or deny indirect loans within authorized limits. Maintains a good rapport with the existing dealers of the indirect program and keeps them informed of current loan rates, terms and procedures.

Essential Functions & Responsibilities:

  • Receives indirect loan applications from dealers of the Indirect Program and ensures the documents are complete and accurate according to policies and compliance regulations.  Enters application information into the computer system
  • Analyzes a loan applicant's credit worthiness by reviewing credit bureau reports and credit score and verifying information included on loan application, as necessary, to determine feasibility of granting loan. Makes the determination to approve or deny indirect loans within authorized limits.
  • Requests outside of authorized approval limit will be reviewed and approved by a designated individual. Informs dealer of loan decision including any changes or restrictions.
  • Cultivates and maintains a good rapport with the existing dealers of the indirect program by keeping them informed of current loan rates, terms and procedures and responding to their inquiries.  
  • Assists in developing relationships with dealers not participating in the indirect program.
  • Assumes the responsibilities of the Processor during his/her absence or during times of high volume and assists, when necessary, with servicing consumer loans by processing payoffs, refinancing or the purchase of a retail installment contract
  • Other job related duties as assigned

Performance Measurements:

  • To ensure all documentation is completed in compliance with credit union policy and regulatory guidelines.
  • To ensure dealer incentive program funds are issued within the first three working days of the month.
  • To produce loan documents, reports, and new accounts in a timely fashion, with zero errors.
  • To maintain a reputation as a quality partner within the dealer network.

Knowledge, Skills and Abilities:

  • Experience: One to three years of similar or related experience approving credit and processing loans.
  • Education: A high school education or GED. Associates degree in business or related field of study strongly preferred.
  • Interpersonal Skills: Courtesy, tact, and diplomacy are essential elements of the job.  Work involves much personal  contact with others nside and/or outside the organization for purposes of giving or obtaining information, building relationships, or soliciting cooperation.
  • Other Skills: Knowledge of legislation, regulation, policies and procedures pertaining to lending practices. Basic understanding of the collection process  Complete knowledge of the indirect lending program. Knowledge of lending software and data processing systems. Proficient with Microsoft products including Outlook, Word and Excel. Intermediate math skills, capable of calculations involving decimals, percentages and fractions. Skilled in typing, 10 key and filing.
  • Work Environment:   Work frequently involves exposure to dust and time spent outside. May require working irregular hours with limited notice. Travel may be required both locally and out of state/overnight.

Interested candidates should send a resume via email.

Exp. 09/20/16


Mortgage Loan Officer: Neighbors Credit Union (St. Louis, MO)

If you are a person who finds satisfaction in helping individuals and families fulfill their hopes and live their dreams, then joining the team at Neighbors Credit Union will be a rewarding position for you! As a Mortgage Loan Officer, you will serve as primary contact with all parties on individual loans originated from application to closing which includes, but not limited to:

  • Counseling and pre-qualifying potential members
  • Completing applications
  • Obtaining all necessary support documents.
  • Overseeing loan process by monitoring loan status and ensuring conformity with terms
  • Assisting in collecting additional documents and communicating loan status to all parties
  • Providing guidance to loan processors regarding coordination of workflow and files in process
  • Closing the mortgage loan

Responsibilities:

  • Primarily responsible for spending the majority of the day outside of the credit union to develop external business partners to gain business for non-credit union members
  • Maintain current knowledge on mortgage products, underwriting guidelines and industry regulations
  • Establish and maintain member referral relationships with realtors, builders, developers, and others
  • Able to develop new business without supervision

Qualifications:

  • Prior mortgage experience
  • Experience with secondary market originating and underwriting guidelines
  • Knowledge of required compliance regulations
  • Excellent customer service skills
  • Advanced math and basic accounting skills with the ability to perform complex mathematical calculations
  • Proficient computer skills relevant to Microsoft Office Suite

Interested candidates should send a resume via email to Jessica Bira, Human Resources Generalist.

Equal Opportunity Employer
Exp. 10/01/16


Commercial Business Development Officer: Neighbors Credit Union (St. Louis, MO)

Neighbors Credit Union is a full service financial institution offering products and services to the St. Louis Metro area with assets in excess of $330 million! Neighbors Credit Union is seeking a Commercial Business Development Officer to join our team! We're local, we're stable, and we're flexible!

The right individual will help us grow our commercial lending and commercial deposits.  If you have a passion for meeting the needs of small business owners and enjoy new business development, this may be the position for you.

New business development, including direct mailing programs, following up on leads, calling on targeted prospects and generating new leads through community involvement will be key responsibilities for this position.  A successful Commercial Business Development Officer profiles business members to identify product and service solutions that meet the financial needs of the member's business, as well as, potential needs for the business's employees, and owners. The successful applicant must be relationship oriented and aggressive in business development. Solid knowledge of commercial banking products and excellent interpersonal skills are equally important for this position.

Neighbors Credit Union offers a competitive salary, incentive and benefits package, in exchange for your talent and experience.

Job Responsibilities:

  • Responsible for developing, servicing, and retaining relationships with small business members. Retention of the member base through value added and exceptional service is required.
  • Acquire new business loans and deposit accounts. Analyze and develop strategies for growing commercial business deposits, loans and investments through relationship building with business partners.  Prospect to bring in new business members and develop a referral network; i.e. [Branch employee referrals; CPAs, Commercial Real Estate Brokers; Chamber of Commerce and other community contacts] to expand the business member base of loans and deposits.
  • Expand and retain relationships. Profile new and existing business members to ensure cross-sell of deposits, cash management, loans, and other credit union products. Follow up on all business accounts to ensure the full opportunity has been captured.
  • Work with other departments to uncover sales opportunities with both current and potential business members. Make referrals to branches and other departments; i.e. investments, consumer loans, etc.
  • Interview loan applicants. Collect and analyze financial and related data to determine the general credit-worthiness of the prospect and the merits of the specific loan request.
  • Monitor loan repayment activities and take necessary action to collect delinquent accounts within the portfolio.
  • Must be current with small business trends to know their challenges and needs. Be able to match solutions to their needs.
  • Consistently provide a high level of member service to business members.

Qualifications:

  • Banking experience with a minimum of five years in commercial lending is required.
  • A college degree in Business Administration or related field or equivalent experience.
  • Strong business development and relationship management skills. Excellent oral and written communication skills.
  • Ability to cross-sell products, along with proven sales and product expertise with business clients. Strong knowledge of loan products and processes.
  • Knowledge and understanding of business lending practices, loan documentation, loan policy, regulations, underwriting, closing, and loan servicing requirements.
  • Possess advanced relationship management, new business development and sales prospecting skills. Possess a good understanding of which types of businesses are a good fit for the loan products and deposit services that our Credit Union offers. Strong teamwork skills, both within Business Dept. and all Credit Union departments. Strong time management and problem solving skills. Member focused with excellent interpersonal skills and communication skills.

Interested candidates should send a resume via email to Jessica Bira, Human Resources Generalist.

Equal Opportunity Employer
Exp. 10/01/16


Vice President of Marketing & Public Relations: Infuze Credit Union (Fort Leonard Wood, MO)

Under the direction of the EVP/COO, responsible for the direction and management of the marketing, sales, and promotion of the organizations’ products, services, and brand.  Directs the efforts of the marketing and advertising staff and works with them to develop business plans and strategies to attain corporate sales and profit objectives.  Serves as the credit union spokesperson to the media.  Will represent the credit union at numerous public events.

Five to ten years of similar or related experience, including time spent in preparatory positions.  A bachelor’s degree or equivalent work experience.

Skilled communicator both oral and written.  Ability to motivate or influence educate and/or advise others on matters of significance.  Highly-proficient in Microsoft Office – including PowerPoint, Word and Excel.  Practical knowledge and ability with desktop publishing.  Exceptional organizational skills needed.  Some travel required, must possess a valid driver license.

We offer a competitive salary and benefit package.   Send resume with salary requirements via email to Don Hunt, SVP, Human Resources.

Exp. 9/11/16


Network Operations Manager: Heritage Federal Credit Union (Newburgh, IN)

Heritage Federal Credit Union, a $520 million dollar credit union, is seeking a Network Operations Manager to oversee the credit union's network, applications, and end user systems.  This position will also supervise the network and help desk technician providing daily direction and support to meet the operational goals.  The Network Operations Manager will diagnose and resolve complex connectivity and network issues, will monitor system security, backup, and virus protection.  In addition, this position will evaluate, recommend, and implement network software and hardware, and will assist in the development of IT strategies, policies, and DR planning. 

Minimum requirements for this position include, but are not limited to, a Bachelor's degree in Computer Science and an MCSE certification.  VCP and CCNA will be a plus.  Excellent interpersonal/written and verbal skills focused on strong team outcomes.  Ability to lead and work on multiple projects and understand business needs in a cross functional environment.  Five to eight years in IT role with emphasis in LAN/WAN design, operations and end user interfaces, firewall security, server replication, administration, and mail delivery.  Knowledge and experience with virtualization, SAN technology (VMARE, EMC, VDI, etc), email, and relevant platforms (Microsoft, Cisco, Juniper, etc.).

Must be willing to participate in an after-hours on-call rotation.

Heritage Federal Credit Union employees enjoy an excellent benefit package that includes paid time off, health, dental, vision, and life insurance, short term and long term disability, as well as a 401k plan with up to 9.5% employer contribution.

Heritage Federal Credit Union is an equal opportunity employer.

Interested candidate please apply on their website.

Exp. 9/11/16


Director of Member Business Lending:  Heritage Federal Credit Union (Newburgh, IN)

Heritage Federal Credit Union, a $520 million credit union, located in Newburgh, Indiana, is seeking an experienced Director of Member Business Lending.  This position is responsible for development, maintenance, and growth of the Commercial Lending Department. 

:Duties include:

  • Lead the commercial lending function to ensure and sustain successful business member relationships that maximize the sales and revenue of loans, products and services.
  •  Represent the credit union to the local small business market in order to build  awareness, brand image, maintain credibility and new business.
  • Develops business relationships to ensure the credit union’s on-going ability to be a preferred source for commercial loans.
  • Analyze and underwrite business loan applications in relation to business financial statements, analyzing tax returns and global cash flow analysis.
  • Works closely with business partners to complete loans as efficiently and timely as possible.
  • Maintains relationship with commercial clients to assist with questions or issues.
  • Ensure compliance with internal business loan policies and procedures and compliance with regulations/guidelines from external regulatory and legislative agencies.
  • Ensures that the highest standards for customer satisfaction is maintained throughout the entire loan process.
  • Ensures that proper loan review and annual reviews are performed.

Job Requirements:

  • This position requires a bachelor’s degree in a business related field of study or equivalent financial institution experience in commercial lending. 
  • Knowledge of financial institution lending regulations and required loan documentation. 
  • Knowledge of business lending practices and customer service practices. 
  • Strong qualitative and quantitative analytical skills with the ability to perform financial spreads for a commercial loan decision. 
  • In-depth understanding of basic accounting and business tax returns and financial statements.
  • Must have five years of previous commercial lending experience, management and supervisory experience.

Heritage Federal Credit Union is an equal opportunity employer.

Interested candidate please apply at on their website.

Exp. 09/10/16                              


Marketing Director: Kansas City Credit Union (Kansas City, MO)

Responsible for the development, implementation and maintenance of the Credit Union’s marketing and public relations plan.  Researches marketing needs and analyzes marketing trends for the Credit Union. 

Principle Duties and Responsibilities:

  • Ensure that the Credit Union in meeting the needs of its’ members.
  • Comply with applicable laws, rules and regulations pertaining to the credit union.
  • Develop the Credit Union’s strategic marketing plan in accordance with the overall strategic plan and budget of the Credit Union.
  • Design, develop and implement marketing programs for the Credit Union.  Evaluate the results and make revisions as appropriate.
  • Analyze market trends and demographic data concerning members and potential members.
  • Research and recommend product or service enhancements or new products, all designed to provide quality member service and to meet the financial needs of the membership.
  • Write, revise or edit copy for service materials, forms and promotional letters; write or assist in the writing of letters and press releases for the Credit Union.
  • Maintain an awareness of all laws and regulations, plus developments and trends within the credit union industry; that may affect marketing and advertising.
  • Handle publication of the Credit Union newsletter, projecting a positive and consistent image of the Credit Union.
  • Serve as the liaison between the Credit Union and selected outside organizations.
  • Credit Union Internet web-site design and maintenance.
  • Participate in continuing education through college courses, or credit union, association or CUNA sponsored training to maintain or increase job knowledge.
  • Assist and backup other departments as required.
  • Perform other duties as assigned by supervisor
  • Supervises marketing assistant

Qualifications: 

  • Must have a Bachelor’s Degree in marketing, business, management or a related field.  Five years of credit union experience in teller, member services and/or branch operations required.
  • Professional, well-developed interpersonal skills essential for communicating information to staff and projecting a positive image as representatives for the credit union.
  • Must have knowledge of accounting, loans and teller operations.
  • Knowledge in laws, rules and regulations pertaining to the credit industry.
  • Must have good written and verbal communications skills.
  • Must have flexibility to work hours as required by the Operations Manager.
  • Must be a hard worker, very organized, self-motivated, proactive and able to work independently
  • Must be able to work flexible hours and lift heavy boxes

All resumes can be forwarded to Marilyn Chappell via email.

Exp. 09/04/16


Vice President of Member Experience: 1st Financial Federal Credit Union (Wentzville, MO)

The Vice President Member Experience provides leadership and direction for Retail Services and Retail Support and will be accountable for leading all aspects of the branch network, including strategy, analysis, productivity, technological enhancements, member experience and employee experience across the branch network. This individual will provide strong leadership and oversight to all branch initiatives; stay abreast of emerging technologies, service and operational trends; and focus on the long-term direction of this channel in an evolving industry. The incumbent will be a working manager and serves as a member of the Finance and Security Teams.

In addition, a primary function of this position is to assist 1st Financial Federal Credit Union to achieve our mission of saving member’s money, making member’s money and saving member’s time.  One of the means to achieve this end is to develop a highly effective team of employees and develop each employee to their highest potential through coaching and leadership.  Every employee is responsible for ensuring that outstanding service is delivered to both internal customers and external members.  A key component of this service is to identify the financial needs of the member and recommend an appropriate credit union solution.

Interested candidates should submit their resume via email.

Exp. 09/02/16


Marketing & Communications Manager: 1st Financial Federal Credit Union (Wentzville, MO)

The primary function of this position is to assist 1st Financial Federal Credit Union to achieve our mission of saving member’s money, making member’s money and saving member’s time. One of the primary means to achieve this end is to develop a highly effective team of employees and develop each employee to their highest potential through coaching and leadership. Responsible for ensuring that outstanding service is delivered to both internal and external members. A key component of this service is to identify the financial needs to the member and recommend an appropriate credit union solution. In addition, the Marketing Communications Manager is responsible for creating, implementing and overseeing the marketing and communication programs that effectively describe and promote the credit union and its products/services. Using an integrated marketing communications (IMC) approach to all channels, this role is responsible for the credit union’s messaging and dissemination of information with a unified voice. Additionally, this role is responsible for supervising the creative staff as well as composing, editing, and managing the production of a full range of material to effectively support the advancement goals of the credit union.

Interested candidates should submit their resume via email.

Exp. 09/02/16


President/CEO:  Educational Community Credit Union (Springfield, MO)

The Board of Directors of the Educational Community Credit Union seeks someone with excellent executive leadership experience, knowledge, people skills and a strong desire to work in an environment committed to providing excellent customer service to its members while maintaining its mission.

Purpose: The President will plan, direct, and control all Credit Union activities in accordance with credit union plans, policies, directives, and activities as established by the Board of Directors. The President will be responsible for ensuring financial stability and member satisfaction commensurate with the best interest of the members, the employees, and the Credit Union. He/she will provide strategic direction, vision, leadership and management in all functional areas.

Duties and Responsibilities:

  • Direct all Credit Union operations, which include planning and implementing programs, policies, and procedures.
  • Individually, and/or through subordinates, provide strategic and/or administrative direction and management in all Credit  Union functions to include: accounting, ALM, business development, compliance, facility management, finance human resources, investments, lending, marketing, operations, retail services, risk management, and security.
  • Manage the day-to-day operation of the Credit Union and establish office procedures to use staff and facilities most efficiently, to promote products and services, to provide outstanding member service, and to achieve the goals of the Credit Union.
  • Develop, recommend, and implement financial policies and procedures.
  • Analyze work flow of the Credit Union on a continuous basis and make changes to improve efficiency and reduce cost.
  • Ensure that the Credit Union is in compliance with the federal laws and regulations set forth by the National Credit Union Administration and other State and Federal regulatory agencies.
  • Recruit and select quality applicants for management  vacancies, ensuring   that the Credit Union is adequately staffed with competent employees.
  • Supervise a budget for the Credit Union that is consistent with the overall strategic plan.
  • Evaluate the job performance of Credit Union management to ensure quality service to members.
  • Conduct management meetings on a regular basis to insure the dissemination of information, exchange of ideas, resolution of problems, and discussion of trends.
  • Ensure that adequate equipment, supplies, and working space is available.
  • Conduct business development activities to promote the growth and development of the Credit Union. Build positive  relationships with the field of membership, and with appropriate trade associations and organizations.
  • Provide direction to the Board on compensation philosophy. Plan and recommend appropriate wage and salary structure in accordance with the philosophy.
  • Plan and oversee the employee benefits program, balancing internal demands, equity in the marketplace, and costs.
  • Manage security and safety for the Credit Union, with responsibility to analyze security and safety policies and procedures, and to alert staff of any changes in a timely manner.

The President must excel in three key areas in order to succeed in this role.

  • The Financial goals and operational excellence must continue to be met.
  • The membership must be cared for and receive superior service engendering real relationships with members.
  • The employees must be led with integrity and clarity of vision, following clear process and inviting buy-in.

Necessary Attributes

Knowledge

  • Be conversant with and supportive of the ECCU mission.
  • Possess a working knowledge of Microsoft Office Suite; software accounting, comfortable with and open to new technology.
  • Have a Bachelor’s degree in Accounting or Business Administration, with an MBA- Operation and Finance preferred.
  • Have ten or more years’ experience with senior management or CEO in banking, finance and/or credit union operation.
  • Exhibit knowledge of and experience with legal compliance issues.
  • Have experience working for a board.

Attitudes

  • Passionate for customer service.
  • Strategic, seeing the big picture and committed to ECCU mission.
  • An entrepreneurial drive balanced with careful systems implementation and control.
  • Possessing a high “EQ”; able to manage own emotions and respond appropriately to the emotions of others.
  • Transparent, humble and accountable; able to take constructive feedback without becoming defensive.

Habits

  • Self-disciplined, exhibiting sound judgement.
  • Detail-oriented and organized, exhibiting great time management and able to multi- task.
  • Process-oriented; able to operate in adverse situations creating win-win solutions.
  • Disciplined and values-driven in ordering one’s life so as to convey integrity and trustworthiness to employees.

Skills

  • Strong relational, negotiation, and mediation skills.
  • Strong communication skills (listening, verbal, written, telephone, email, presentation). Able to present strong and clear vision for the future.
  • Ability to frame decisions in a holistic manner and articulate them to other leaders for discussion.
  • Strong problem-solver.
  • Ability to involve diverse stakeholders in collaborative decision making.
  • Highly skilled in building strong collaborative relationships with the Board, communicating key information regularly.

Search & Selection Process: The Search Committee will screen all applications down to finalist candidates who will then be interviewed comprehensively by the Search Committee and Board representatives. Following this, one candidate will be recommended forward to the complete Board. Maintaining candidates’ confidentiality will remain an important part of the process up to this point. The expectation would be that the person will be on board within a few weeks after acceptance. The Search Committee will recommend the candidate to the Board for the final selection.

Timeline:  July 15 Open Search; August 12   Close Search; September 20 Interview Finalists; September 27   Employ; November 1   Anticipated Start Date (Negotiable)

Statement of Benefits: Salary Range: $85,000 to 105,000. Insurance Benefit: Health, Dental, Life, & Long-Term Disability provided. Retirement: Matching 401K (ECCU will match employee contribution plus 1%, with 8% cap.)

Summary: This is an opportunity for someone with excellent executive leadership experience, knowledge, people skills and a strong desire to work in an environment committed to providing excellent customer service to its members while maintaining its mission. We fully respect the need for confidentiality with respect to the information supplied by interested parties, and assure them that their backgrounds and interests will not be discussed with anyone without their prior consent, nor will reference contacts be made until mutual interest has been established. As part of the process, the candidate will authorize a background check for driving, history, credit, social media, degree verification and criminal records.

Submission Procedures:  Please submit the following documents to pursue this opportunity:

  • Cover  letter addressed to the Board
  • Current Resume, or Vita
  • Statement of Leadership, with focus on Team Building and Problem Solving.

Digital documentation (preferred) may be submitted to:  Dr. Richard L. Henson, Chair, ECCU Board of Directors, via email.

Paper documentation may be sealed and submitted to:  Educational Community Credit Union, 1221 E Grand Street, Springfield, MO 65804, ATTN: Search Committee

 

For further information on this position, feel free to contact Dr. Henson.

Exp. 9/27/16


Credit Union Compliance Consultant:  Heartland Credit Union Association

The Heartland Credit Union Association is seeking an experienced regulatory compliance expert to research, perform analysis, and answer questions from credit unions regarding state and federal laws, regulations, and other compliance issues.  Provides information and guidance to credit unions on compliance issues.  Drafts responses to regulatory calls for comment on proposed laws and regulations.  Assists in the creation, development, and delivery of compliance-based training for credit unions in Missouri and Kansas.  Writes articles for newsletters and special releases of a technical, regulatory, and operational nature. 

Bachelor degree in political science or management or related field and two years credit union experience or equivalent experience required.  Law degree is a plus. Thorough knowledge of the legislative and regulatory processes at the federal and state level required.  Must comprehend technical information and be able to disseminate the information in a user-friendly format.  Excellent verbal, written and presentation skills are required.  In-depth knowledge of credit union operations is desired.  Travel of approximately 25% required. 

We offer a competitive salary with excellent benefit package.  Send resume with salary requirements via email.

Equal Opportunity Employer

Exp. 09/31/16


Lending Coordinator (Underwriter): 1st Financial Federal Credit Union (Wentzville, MO)

The primary function of this position is to assist 1st Financial Federal Credit Union to achieve our mission of saving member’s money, making member’s money and saving member’s time. One of the primary means to achieve this end is to ensure that outstanding service is delivered to both internal and external members.  This position will underwrite consumer (which includes our indirect auto loans) and home equity loans according to credit union guidelines.

MAJOR RESPONSIBILITIES:

  1. Responsible for delivering a high level of member service to internal and external members in alignment with the credit union’s Service Promises.
  2. Responsible for underwriting consumer and home equity loans.
  3. Build and maintain positive working relationships with dealer finance managers, dealer relations manager, and credit union branch network to provide excellent service. (High volume of telephone contact.)
  4. Communicate with other underwriters to ensure consistency in loan decisions and compliance with underwriting and regulatory guidelines.
  5. Work with other credit union departments to ensure that the workflow or process is providing the best service to the members.
  6. Act as back up for verifying accuracy of loan packages we receive for funding, notify dealers of missing documents and file Notice of Liens.
  7. Exercise independent judgment and critical thinking to resolve issues, suggest improvements, and embrace new ideas.
  8. Process Loan Corrections as needed
  9. Review/Verify Subsequent Action Forms from Branches &  Member Service Department
  10. Answer incoming phone calls
  11. Perform other duties as assigned.
  12. Create and process deeds of release from closed loan report and requests from plastics dept.
  13. Process home equity loans by verifying taxes, income, and homeowners insurance before ordering letter reports, appraisals, and flood certificates.
  14. Record the deed of trust and prepare documents for closing.
  15. Re-approve loans for funding when changes are made in processing.
  16. Prepare subordination's as requested from other financial institutions.
  17. Verifying income and other items before loans are contracted.
  18. Expiring lines of credit and sending adverse action letters to member.
  19. Process exceptions as needed for approvals.
  20. Participate in Team Underwriting meeting (Making phones calls, group decision).
  21. Review the audit report and make any corrections.
  22. Attend and participate in Credit Union training and meetings.
  23. Other duties and special projects, as assigned

QUALIFICATIONS: Education/Experience

High school diploma or equivalent plus two or more years of underwriting consumer and home equity loans is required. Bachelor’s degree preferred.

Interested candidates please reply via email.

Exp. 8/19/16


President/CEO: PSE Credit Union (Cleveland, OH)

With approximately $125 million in assets, PSE Credit Union, located in the Cleveland, Ohio metropolitan area, is currently in search of an executive to replace their retiring President/CEO.  The board of directors is seeking an individual that will bring a progressive and dynamic strategic vision to the organization.  They will look to the incoming CEO to expand credit union awareness in the community, develop a robust investment strategy, enhance marketing and business development initiatives and drive a cultural shift within the credit union to promote a sales and service culture.

Additionally, this individual will be looked upon to drive and execute the strategic planning process and implement policies for sustainable loan growth.  The successful candidate will have five plus years of experience in a senior leadership role within a financial institution, proven coaching and mentoring skills, and a history of driving strategic initiatives.

Bachelor’s degree is strongly preferred.

Interested candidates, please send your resume via email.  Please include reference number 1022 when applying.

COMPANY DETAIL:  With six locations throughout Cuyahoga County, PSE CU has $125 million in assets and serves nearly 20,000 members. Since 1955, PSE CU has been committed to providing personal, professional, and priced-right financial solutions for every stage of their members’ lives. The credit union currently serves the staff and students of the Parma, North Royalton, and Strongsville School Systems, the city workers in several surrounding cities (Parma, Parma Heights, Strongsville, Seven Hills, and North Royalton), and the employees of more than 200 other organizations. PSE CU believes in providing a pathway to your success, and when opening an account at the credit union, you become a lifetime member and partial owner.

Exp. 9/14/16


Chief Financial Officer:  Latah Federal Credit Union (Moscow, ID)

Approaching $90 million in assets, Latah Federal Credit Union, located in Moscow, Idaho is in search of a Chief Financial Officer to structure their finance and accounting operations.  Reporting directly to the President/CEO, this individual will be tasked with bringing external accounting functions in-house, developing operating procedures, structuring the department and building a cohesive staff.  In this role you will be responsible for overseeing processing, financial reporting, asset liability management, budgeting, and managing the investment portfolio.  The successful candidate will have a hands-on approach to managing financial operations, direct experience in working with auditors, a fundamental understanding of GAAP and exposure to evaluating participation loans.  The ideal candidate will have five plus years of management experience within a financial institution, strong leadership and coaching skills, and a diverse background in accounting and finance. Please include reference number 1028 when applying.

Interested candidates, please send your resume via email.  Please include reference number 1028 when applying.

COMPANY DETAIL:  With 5 branches in Latah and Benewah county, Latah FCU is approaching $90 million in assets and serves nearly 7,000 members. Membership at the credit union is open to all who live, work, volunteer, worship, do business in, or go to school in Latah County and to students enrolled in a unified program of study at the University of Idaho. The credit union was chartered in 1969, and is committed to be the financial institution of choice to all within their field of membership by providing products and services that enhance the quality of their member’s lives. The credit union’s main focus is to provide their members with user friendly account services and quality personal services, while providing competitive financial services.

Exp. 9/14/16


Loan Officer/Processor:  Foundation Credit Union (Springfield, MO)

Foundation Credit Union is seeking a Loan Officer/Processor. This position will learn all aspects of consumer loans, and assist in compliance related to policy and procedures of the loan department. Foundation Credit Union employees understand the need to provide warm, friendly service, and thrive in an environment built on teamwork and respect for others.

Duties: Provide administrative assistance to loan officers and staff

  • Grant/Process loans
  • Track and review insurance documentation associated with loans
  • Summiting NOL’s, Application for Title, Lien Releases to the Department of Revenue
  • Assemble and verify accuracy of loan files and documentation
  • Filing
  • Compile and mail paid paperwork to members

Skills: Strong math, communication, keyboarding, and reasoning skills are required

  • Excellent communication and interpersonal skills
  • Strong attention to detail and excellent organizational skills
  • Language Skills: ability to read and comprehend simple instructions, short correspondence, and memos; ability to effectively present information to others
  • Mathematical Skills: ability to add, subtract, multiply, and divide. 
  • Reasoning Skills: ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form; must be able to address problems logically and calmly.

Experience and Skills:

  • Available to work flexible hours Monday through Friday
  • High School Diploma or equivalent
  • Previous loan experience preferred
  • Professional Appearance and Grooming
  • Dependable and Punctual
  • The successful candidate must have minimum of two years of experience with financial        background

Interested candidates need to apply in person Monday - Friday, 9:00 a,n, to 4:30 p.m. at:

Foundation Credit Union
1726 W. Elfindale St.
Springfield Mo 65807

Exp. 8/22/16


Branch Manager: Community Financial Credit Union (Springfield, MO)

Who We Are: We like to think we’re a little different here at Community Financial Credit Union, but frankly, we think different is good. Unlike the big banks, we’re a not-for-profit. We’re in business to make our community better and serve the common good.

Culture is a big deal here, and we’re rolling up our sleeves and doing what it takes to make CFCU an awesome place to work. For us, that means banking doesn’t need to be boring, and neither does working here. We want to serve our community, be awesome to each other, ready for whatever comes our way, and hungry to learn and grow as people and professionals. And we want to have fun while we do it.

About the Gig: As a Branch Manager, first and foremost, you’re a leader. You’ll set the tone for the team by creating a context within which our unique culture can flourish and thrive. Your positive attitude and ability to accept your own imperfections will make it safe for your team be human too, and you’ll lead the way in making the workplace fun for your team. You’ll solve problems together by being resourceful and creative, and you’ll cultivate an environment where people are learning from you and each other regularly. You’ll work tirelessly at making sure your team is working well together, knowing that a happy and healthy team is much more likely to be a high-performing team.

There’s also a branch to operate. Under the leadership of our VP of Branch Operations, you’ll be responsible for managing the branch’s operations in such a way that it is increasingly efficient, profitable, and visible within the community.

What You’ve Got to Bring to the Gig: 

  • A desire to buy into and live our distinct culture
  • At least two years of retail branch leadership/management experience in a financial institution, and at least five years overall experience in a financial institution
  • Demonstrated success building healthy, happy, high-performing teams
  • Flexibility related to days/hours. Must be available Saturdays.
  • High school diploma/GED

Interested candidates submit your resume via email.

Exp.  08/21/16


Financial Service Consultant: First Community Credit Union (St. Louis, MO)

Full-time Financial Service Consultants are needed at many St. Louis area Wal-Mart locations . Financial Service Consultants process financial transactions and answer questions for members regarding their account or the credit union. Must be friendly and have an outgoing personality. Cash handling experience and stable work history is preferred.

The hours are 8:15 a.m. to 7:30 p.m. Monday-Friday, Saturday 8:15 a.m. to 2:30 p.m. and Sunday 9:15 a.m. to 3:30 p.m. The staff will work a 4 day work week.

Please visit http://www.firstcommunity.com/about-us/career-opportunities.html to see a complete list of locations hiring.

Interested candidates should send a resume via email.

First Community is an Equal Opportunity Employer (EEO/AA/D/V), offering an excellent benefits package, a friendly work environment and career opportunities.

Exp. 09/07/16


Full-Time Teller: Unity One Credit Union (Fort Worth, TX)

Proficiency in Spanish and a minimum of one year cash-handling experience are required. Stellar customer service and strong communication skills are a must. Qualified candidate will be able to efficiently process and accurately perform financial transactions requested by members and answer inquiries related to their accounts and the credit union's services in a pleasant, friendly, and professional manner. Pay good attention to detail Possess the ability to follow strict procedures and policies sales experience is a plus. Willingly provides backup for or assists other personnel, as necessary to keep work current, meet deadlines, or spread the workload equitably. In other words, be a team player!

Each employee is required to volunteer a minimum of eight hours per year for Credit Union sponsored community service projects.

Interested candidates should send a resume via email.

Exp. 08/30/16


Call Center Representative:  First Community Credit Union (Chesterfield, MO)

There is an immediate opening in our Call Center, located at our corporate office in Chesterfield. Duties include answering inbound calls, basic financial transactions, as well as opening new accounts, CDs, and IRAs. The ideal candidate will enjoy helping people and have great communication skills. Must be friendly and have an outgoing personality.

The hours are 10:30 a.m. to 7:00 p.m. Monday-Friday and Saturday 8:00 a.m. to 12:30 p.m. If working a Saturday the employee will receive a day off during the week.

Interested candidates should send a resume via email.

First Community is an Equal Opportunity Employer (EEO/AA/D/V), offering an excellent benefits package, a friendly work environment and career opportunities.

Exp. 09/07/16​


Quality Assessment Specialist: Heartland Credit Union (Hutchinson, KS)

Heartland Credit Union (formerly Hutchinson Credit Union) has locations in Hutchinson, Haven, Newton and Wichita. We are growing and currently looking for a Quality Assessment Specialist to join our compliance team! Looking for a detailed oriented person looking to grow professionally with our credit union. This person will be responsible for improving the quality and accuracy of service delivery, member records, and credit union data.

DUTIES

  • Reviews, monitors, and reports core output of credit union operations.
  • Reviews credit union documents and records for evidence of fraud, deficiencies in controls or employee performance, extravagance, or noncompliance with established policies.
  • Verifies, samples, reviews, confirms, and reports in such areas of operations activities and loan processes.
  • Produces lending reports to ensure accuracy and identify trends.
  • Analyzes data to ensure accuracy and attention to detail.
  • Ensures compliance with federal regulations and established company policies and procedures.
  • Verifies consistencies for policies and procedures across departments and branches.
  • Pro-actively supports and promotes a superior service environment.
  • Attends and participates in meetings and training as required.
  • Actively contributes to positive, professional working environment.
  • Assists in other areas as needed.

QUALIFICATIONS

Education/Certifications:

  •   Bachelor degree in related field or commensurate experience required.

Experience:

  • At least two years of experience working at a financial institution or similar/related experience preferred.

Other Requirements:

  • Valid driver's license.
  • Will be required to complete curriculum and testing to become a certified CUNA Credit Union Compliance Expert (CUCE) after hired.

Skills:

  • Solid analytical and problem-solving abilities including the ability to probe sensitive issues while maintaining the highest level of tact, integrity and objectivity.
  • Ability to organize and prioritize work and handle multiple tasks concurrently.
  • Excellent decision making skills.
  • Effective organizational skills with a strong attention to detail.
  • Strong written and oral communications skills.
  • Good public relations abilities.
  • Ability to work well independently as well as part of a team.
  • Able to operate all related computer software applications, telephone, and basic business machines.
  • Advance knowledge of MS Excel preferred.
  •  

To apply visit Heartland Credit Union and find "Careers" at the top of the page.

Exp. 9/16/16

 


Commercial Business Development Officer:  Neighbors Credit Union (St. Louis, MO)

Neighbors Credit Union is looking for an experienced Commercial Business Development Officer.  The right individual will help us grow our commercial lending and commercial deposits.  If you have a passion for meeting the needs of small business owners and enjoy new business development, this may be the position for you.

New business development, including direct mailing programs, following up on leads, calling on targeted prospects and generating new leads through community involvement will be key responsibilities for this position.  A successful Commercial Business Development Officer profiles business members to identify product and service solutions that meet the financial needs of the member's business, as well as, potential needs for the business's employees, and owners. The successful applicant must be relationship oriented and aggressive in business development. Solid knowledge of commercial banking products and excellent interpersonal skills are equally important for this position.

Responsibilities: Responsible for developing, servicing, and retaining relationships with small business members. Retention of the member base through value added and exceptional service is required.

  • Acquire new business loans and deposit accounts. Analyze and develop strategies for growing commercial business deposits, loans and investments through relationship building with business partners.  Prospect to bring in new business members and develop a referral network; i.e. [Branch employee referrals; CPAs, Commercial Real Estate Brokers; Chamber of Commerce and other community contacts] to expand the business member base of loans and deposits.
  • Expand and retain relationships. Profile new and existing business members to ensure cross-sell of deposits, cash management, loans, and other credit union products. Follow up on all business accounts to ensure the full opportunity has been captured.
  • Work with other departments to uncover sales opportunities with both current and potential business members. Make referrals to branches and other departments; i.e. investments, consumer loans, etc.
  • Interview loan applicants. Collect and analyze financial and related data to determine the general creditworthiness of the prospect and the merits of the specific loan request.
  • Monitor loan repayment activities and take necessary action to collect delinquent accounts within the portfolio.
  • Must be current with small business trends to know their challenges and needs. Be able to match solutions to their needs.
  • Consistently provide a high level of member service to business members

Qualifications: Banking experience with a minimum of five years in commercial lending is required.

  • A college degree in Business Administration or related field or equivalent experience.
  • Strong business development and relationship management skills. Excellent oral and written communication skills.
  • Ability to cross-sell products, along with proven sales and product expertise with business clients. Strong knowledge of loan products and processes.
  • Knowledge and understanding of business lending practices, loan documentation, loan policy, regulations, underwriting, closing, and loan servicing requirements.
  • Possess advanced relationship management, new business development and sales prospecting skills. Possess a good understanding of which types of businesses are a good fit for the loan products and deposit services that our Credit Union offers. Strong teamwork skills, both within Business Dept. and all Credit Union departments. Strong time management and problem solving skills. Member focused with excellent interpersonal skills and communication skills.

Interested candidates please submit a resume to Jessica Bira, HR Specialist via email.

Neighbors Credit Union is an Equal Opportunity Employer

Exp. 8/30/16

 


Chief Operation Officer:  Arkansas FCU (Little Rock, AR)

Exceeding $1 billion in assets, Arkansas Federal Credit Union, located just outside of Little Rock, Arkansas, is currently seeking a retail expert to act as their Chief Operating Officer.  This individual will be charged with creating an environment and culture that will provide the membership “an experience” when they utilize the 14 branch network and call center.

Responsibilities will include evaluating and enhancing the structure of the retail operations, deepening market share in existing markets & developing new markets, enhancing the sales and service culture to foster relationship based transactions, and creating service standards that leave a lasting impression.  Areas of responsibility will include retail operations, sales & service training, call center operations, facilities, physical security, and purchasing.  The successful candidate will have five plus years of senior leadership experience in an exceptional retail environment, strong market analytical skills and a strategic vision for creating enhanced customer service.  Bachelor’s degree is required. Please include reference number 1018 when applying.

COMPANY DETAIL

Arkansas FCU started as Little Rock Air Force Base Federal Credit Union in March of 1956 by eight airmen. Today, AFCU is not only the largest credit union but the tenth largest financial institution in the state of Arkansas with 14 branch locations across the state, over $1 billion dollars in assets, 92,000 members, and 270 dedicated and passionate employees. AFCU member benefits include competitive loan rates and exceptional personal service. To exemplify their core values, the credit union strives to "Be the Difference" in the world by making a difference in the lives of their employees, members, community, and business partners by offering a wide variety of products and services that help people accomplish their financial goals. The credit union is actively involved in the community and arranges donation and volunteer opportunities to benefit organizations such as Children’s Miracle Network, American Heart Association, CARTI, Alzheimer’s Arkansas, JDRF, and the Ronald McDonald House. AFCU was named one of the Best Places to Work in 2015 by Arkansas Business Magazine.

Questions on your next career move? Contact Marcus Cotton, VP Executive Recruiting, at 832-200-8714 or via email.

Exp. 7/16/16


Credit Analyst/Underwriter:  Heartland Business Services

Heartland Business Services is a Credit Union Service Organization (CUSO) established to provide Member Business Loan services.  As a service organization, Heartland offers credit unions a turnkey solution to member business lending by enabling credit unions to quickly, economically, and safely offer a full line of business loans to their existing and potential members.  

The Credit Analyst/ Underwriter will assist credit unions with underwriting aspects of new loan proposals to include financial analysis, loan structure and prequalification.  Responsible for the underwriting of proposed loan offerings, annual credit reviews, collection of financial statements and tax returns, financial analysis and covenant compliance.  Assists with operational functions, including loan documentation preparation and review, credit file management, loan administration, and collection activities.  Bachelor degree in business and 2 years of relevant credit analysis experience required.  Well-developed communication skills required.

We offer a competitive salary with excellent benefit package.  Send resume with salary requirements via email.

Equal Opportunity Employer

Exp. 09/16/16


Publisher’s Note: Job postings are written by, and included at, the request of the associated organization and are valid at the time of publication. Hiring decisions are made solely at the discretion of the organization requesting publication of the position. Send credit union related job postings to jobs@HeartlandCUA.org. HCUA reserves the right not to publish any submitted posting.