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Compliance/Internal Auditor: Skyward Credit Union (Wichita, KS)

Professionally leads, conducts, or assists as a team member on financial and operational control and compliance projects within Skyward Credit Union. Evaluates the accuracy and effectiveness of internal controls and system processes, and evaluates Internal Control documentation. The ability to evaluate existing or historical operating conditions and develop recommendations for improvements and process, efficiency, or cost reduction is important. Facilitate completion of internal controls documentation and related control processes.

JOB RESPONSIBILITIES:

  • Develop and maintain strong internal controls in the credit union.
  • Perform cash drawer audit.
  • Review reconcilements monthly, and audit various areas in the credit union, including lending and deposit functions.
  • Keep abreast of regulatory changes and recommend changes to management to maintain compliance.
  • Oversee Federal and State examinations and external audits.
  • Lead and organize follow up of recommendations from the exam and audit.
  • Create new policies and present to board of directors as well as perform regular policy reviews.
  • Act as staff liaison to the Supervisory Committee.

EDUCATION/ EXPERIENCE:  Bachelor’s Degree in Accounting, Finance, or related field

QUALIFICATONS:

  • Minimum of 2 years related experience.
  • Must have fundamental understanding of internal controls and/or auditing.
  • Systems and process experience is preferred.
  • Financial institution experience and knowledge of financial institution regulations is preferred.

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Please send resume via email to Christy Bales or apply on-line at https://textron.taleo.net/careersection/textron/jobdetail.ftl?job=252219.

Exp. 03/01/17


Trainer:  Alliance Credit Union (Fenton, MO)

Alliance Credit Union is looking for an energetic, personable and detail-oriented individual to support the employee training function. The trainer will be responsible for a broad range of duties, which are available to view in the online application. These duties fall into these areas:

  • Hands-on (classroom and one-on-one) training of Alliance employees in technical and soft skills,
  • Curation of training courses, tools, and resources, and creation of new courses as needed (this includes creating computer-based training modules),
  • Administration of training records,
  • Assisting with community efforts.

To be successful, the Trainer will need to become proficient in all the major functions of frontline operations and consumer lending. The Trainer will need to be an exceptionally fast learner with excellent writing and presentation skills, creative, and persistently positive.

For consideration, complete the online application found here:  http://atsod.com/j/s.cfm/BUW   A complete job description and additional details can be found there.

Exp. 02/28/17


Vice President of Finance and e-Services: PrimeWay Federal Credit Union (Houston, TX)

PrimeWay Federal Credit Union, located in Houston, Texas with over $460 million in assets is currently in search of a Vice President of Finance and e-Services.  In this role you will be responsible financial reporting, budgeting, supporting plastic products, home banking and bill pay, remote deposit operations, electronic payments, and providing member service.

Additionally, you will be charged with creating efficiencies within the departments, product enhancement and coaching and mentoring a very capable staff.  The successful candidate will have a solid foundation in accounting/finance, and be well versed in e-services and e-commerce support operations.  Five plus years of related experience, proven leadership skills and strong vendor management experience are required.  Bachelor’s degree preferred.

COMPANY DETAIL:

PrimeWay Federal Credit Union serves over 47,000 members and over 150 employers in Houston, Fort Bend, Washington, and most of Harris County in Texas. Chartered in 1937, PrimeWay has enjoyed a long history as a reliable and trustworthy credit union in the Houston area. PrimeWay has been nationally recognized among the top 101 “Best and Brightest Companies to Work For” by the National Association of Business Resources through its management style coined as “CARING” (compassion, accountability, real value, integrity, new ideas, and guidance). The objective of the CARING management style is to put the credit union’s members first, raise company morale and enthusiasm and focus on long term versus short term results, creating a one-of-a-kind company culture backed by better earnings.

Interested candidates please submit your resume via email to Katie Blatzer, Executive Recruiter.  Please include reference number 1050 when applying.

Exp. 03/22/17


Chief Lending Officer:  Allegiance Credit Union (Tulsa, OK)

Approaching $260 million in assets, Allegiance Credit Union, located in Tulsa, Oklahoma is seeking an executive to fill the newly created role of Chief Lending Officer.  The executive leadership team will look to this individual to lead the mortgage loan operations and provide strategic oversight of consumer and commercial lending.  Additionally, this individual will champion loan promotions and loan product development for the credit union, strategically bring all lending operations under one department, and provide portfolio and pipeline management.  The ideal candidate will have an extensive mortgage lending background and have a fundamental understanding of consumer lending, including indirect lending and commercial loan operations.

Secondary marketing and collections supervisory experience are also highly desirable skills for the role.  Five plus years of experience in managing lending operations within a financial institution is required.  

COMPANY DETAIL:  Allegiance CU serves more than 26,300 members through its four branch locations in the Oklahoma City metropolitan area. The credit union was chartered in 1963 as Federal Employees Credit Union, and was originally located in the basement of the Federal Courthouse. In 2003, the credit union changed their name to Allegiance Credit Union to reflect their federal heritage, their ability to prevail, and most importantly the devotion of their members. For over 50 years, Allegiance CU has been committed to meeting the needs of its members throughout the area and playing an active role in the community whether it’s supporting local schools, teaching financial literacy, or being involved in health and fitness initiatives.

Interested candidates submit your resume via email to Jaime Jordan, Executive Recuiter. Please include reference number 1048 when applying.

Exp. 03/31/17


Chief Executive Officer: Affinity Credit Union (Des Moines, IA)

Affinity Credit Union, located in Des Moines, Iowa, is a $95 million, member-owned, financial institution that was established in 1949. At Affinity Credit Union, we care about our members and listen to and provide excellent customized solutions to achieve their goals today and tomorrow.  Affinity Credit Union has an exciting opportunity for a highly motivated experienced professional to join our team as the CEO and help us serve the growing needs of our members.

The qualified executive will report directly to the board of directors and will be responsible for leading and directing all organization activities and will provide a clear strategic vision for the credit union.

The board is seeking candidates with well-rounded management and supervisory experience. Qualified candidates must possess proven leadership qualities, excellent written and verbal communication skills, analytical ability, strong lending experience, a thorough understanding of financial management, and the ability to develop the membership base and financial products.

Candidates must have management experience in the financial services industry; credit union experience is preferred.  The ideal candidate will hold a bachelor’s degree in finance (or related fields), although comparable work experience and specialized training will be considered.

Please send cover letter, resume, and salary history/requirements via email.

Exp. 04/17/17


Mortgage Loan Officer: Emporia State Federal Credit Union (Emporia, KS)

Come work for us!  We offer an exceptional office environment with a team focus where our members and employees are highly valued.  We offer competitive compensation and benefits including PTO, Health Insurance, Retirement Plan and more.  Rewarding work in a fun environment

Emporia State Federal Credit Union (ESFCU) is the #1 provider of home loans in Lyon County KS and has a strong heritage of serving the needs of our members by embracing the credit union philosophy of People Helping People.  As a full service financial institution ESFCU provides consumer loans as well as many home financing options including:  Conventional, FHA, VA, In House, 1st Time Homebuyer Programs, Construction, Home Equity, and Home Equity Lines of Credit.  Learn more about us at www.esfcu.com.

We are looking for a high energy, people person, with a background in sales, finance, or customer service who is a problem solver, and will work with our existing members and help us to develop and maintain relationships with realtors, CPAs, and attorneys.  This person will provide consultation with loan applicants to determine appropriate solutions and effectively communicate options to meet the member’s goals and then facilitate the application, processing, closing, and servicing functions while providing excellent customer service.  Successful candidates must meet Consumer Financial Protection Bureau qualification requirements including financial responsibility, character, and criminal background standards.

Interested candidate please send a resume and three references via email to Ron Hanson, Loan Director.

Exp. 02/28/17


Branch Manager:  Neighbors Credit Union (St. Louis, MO)

Neighbors Credit Union is seeking a Branch Manager for our Jennings Station branch. If you have been a successful manager in a sales and service environment with a financial institution - then you are what we are looking for! Neighbors Credit Union is a growing, not-for-profit, full-service financial institution. Here our employees have a simple purpose: to provide awesome member experiences! At Neighbors Credit Union, you will lead a sales and service team that always puts people before profits.

Responsibilities:

  • Coaches MSRs and tellers to determine members’ financial needs and offer appropriate credit union products or services that will provide financial solutions. Sets an example for and performs as an MSR or teller so that optimum member service may be maintained.
  • Ensures MSRs and tellers are providing member assistance to problems or questions to ensure member satisfaction.
  • Schedules, disciplines, trains, coaches, supervises, delegates duties and directs department personnel. Promotes positive attitudes, cooperation, professionalism, accuracy, efficiency, and desire to offer credit union services in employees.
  • Provides member assistance to problems to ensure member satisfaction
  • Ensures MSRs and tellers accurately complete documentation to provide a clear audit trail. Regularly audit branch activity, and monitor branch security.
  • Community involvement and generation of new business from surrounding fields of membership.
  •  

Qualifications:

  • A minimum of five years of experience in the lending or member service area of a credit union or other financial institution preferred.
  • College degree (preferably business or related major) or equivalent.
  • Knowledge of managerial techniques, operations, procedures, principles of lending and collections, marketing and the credit union philosophy.
  • Ability to make decisions and supervise subordinates effectively.
  • Ability to communicate well with subordinates, associates and members.
  • Courtesy, tact and diplomacy are essential elements of the job. This work involves personal contact with others inside and outside the organization.

Interested candidates please submit your resume via email to Monica Burnett, Vice President of Human Resources. 

Exp. 2/28/17


Financial Services Operations Manager: United Consumers Credit Union (Independence, MO)

Department: Financial Services
Grade: 10
Reports To: Senior Vice President of Financial Services
Classification: Exempt

Role:

  • To direct the overall function of the Financial Services operations area at the credit union. Meets with the Senior Vice President of Financial Services.
  • Directly supervises the Financial Services Coordinators and Branch Managers.
  • In absence of the Senior Vice President of Financial Services, supervises Financial Services Department with daily needs and scheduling.

Essential Functions & Responsibilities:

  • 25% Ensures all Financial Services staff are trained and up-to-date on lending operation procedures.
  • 15% Provides Members with prompt, accurate, friendly service for all Financial Services needs.
  • 15% Maintains a procedures manual for the Financial Service Department. Responsible for keeping procedures manual current with up-to-date information, making changes when necessary.
  • 10% Responsible for direct reports maintaining high product and procedure knowledge.
  • 5% Ensures documents are properly filed and file room is maintained and organized.
  • 5% Allocates resources to meet operational needs within the department.
  • 5% Completes Board reports for the Senior Vice President of Financial Services.
  • 5% Handles scheduling of the department at the 23rd street office and coordinates scheduling with the Branch Managers.
  • 5% Ensures all Financial Service Coordinators are cross trained on functions of the Financial Services Department.
  • 5% Responsible for analysis of compliance and fraud functions, informing and making recommendations to Executive Management.
  • 5% Performs other job related duties as assigned.

Performance Measurements:

  • Directly supervises Financial Service Coordinators and Branch Managers.
  • Meets NMLS requirements for licensing.
  • Generates required reports within the specified time frame with accuracy.
  • Maintains an excellent knowledge of financial services offered by the Credit Union.
  • Maintains a professional work environment and businesslike appearance at all times.
  • Responds to telephone messages within 24 hours.
  • Completes performance reviews of direct reports on time.

Knowledge and Skills: 

  • Experience two to five years of similar or related experience.
  • Education (1) A two year college degree or (2) Completion of a specialized course of study at a business or trade school or (3) Completion of a specialized and extensive in-house training or apprenticeship program.
  • Interpersonal Skills A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves extensive personal contact with others and/or is usually of a personal or sensitive nature. Work may involve motivating or influencing others. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary.
  • Other Skills: Knowledge of Financial Services and Products. Knowledge of trusts, IRAs and business entities a plus. Knowledge of loan processing. Must have good communication skills. Must have excellent computer skills (Microsoft Office Products, including Word and Excel).

Physical Requirements: Must be able to communicate in person, by phone and electronically. This position is 95% sedentary, working on the computer 90% of the job. Must be able to travel to different office locations. Must be able to perform light physical work including filing and lifting boxes up to 25 pounds.

Disclaimer:  Physical Requirements: Ability to communicate in person, by phone and electronically, This position is 95% sedentary, working on a computer 90% of the job, Ability to travel to different office locations, Ability to perform light physical work (lifting boxes, filing) up to 25 pounds.

This Job Description is not a complete statement of all duties and responsibilities comprising the position.

Interested candidates, please contact Kelly Black, Director of Human Resources, via email kellyb@uccumo.com or call direct 816-521-4180.  United Consumers Credit Union is located at 1111 E. 23rd Street in Independence, MO 64055.  

Exp. 2/28/17


Loan Processor: Skyward Credit Union (Wichita, KS)

Description:  Talks to loan applicants, evaluates their needs to determine the best product available. Gather all information necessary and forward to the loan officer for a decision. Prepare documents and close loans. Look for refinance opportunities and cross sell other credit union products and services.

Qualifications:  High school education or equivalent required. Six months previous financial institution experience required. Direct experience in loan processing preferred.

Schedule: Full-time

Job Level: Individual Contributor

Shift: First Shift

Travel: No

Interested candidates submit your resume via email to Theresa Pope, Lending Supervisor.

Exp. 2/28/17


Receptionist: Skyward Credit Union (Mid-Continent location)

Primary Functions:

  • Provide exceptional service to credit union members by answering incoming phone calls, determining member needs and routing calls to the appropriate staff.
  • Greet members when they enter the lobby and direct them to the appropriate department.
  • Coordinate available loan processors to assist members wanting to apply for a loan.

Job Duties:

  • Greet members in lobby or on the telephone.
  • Retrieve voice mail from multiple phone numbers.
  • Provide general information regarding credit union services and policies.
  • Assure proper care, cleanliness and security of work area and equipment.
  • Working in a team environment.
  • Ordering supplies.
  • Able to work efficiently with little supervision.
  • Maintain Skyward calendar with vacations and meetings.
  • High level of confidentiality required due to level of position.
  • Perform other duties as assigned.

Requirements:

  • Proficiency with MS Office Suite
  • Answer multi-line phones
  • Must be able to multi-task on a daily basis
  • Must be able to work autonomously while contributing to team initiatives
  • Professional level communication both written & verbal, combined with excellent interpersonal skills.

Education:  High School education or equivalent

Experience: This position requires a minimum of 6 months experience as a receptionist.

Please send resume via email to Christy Bales at clbales@txtav.com or apply on-line at https://textron.taleo.net/careersection/tabbu/jobdetail.ftl?job=252161.

Exp. 2/28/17


Teller (2 positions): Skyward Credit Union (Wichita, KS)

JOB DESCRIPTION:

  • Accurately and efficiently process transactions such as customer deposits and cashing checks
  • Assist members with inquiries and/or problem resolution in a professional and composed manner, and escalate to manager as appropriate
  • Inform and educate members on how to conduct simple transactions through self-service technologies
  • Follow established policies, procedures and guidelines to protect both our members and Skyward Credit Union
  • Listen carefully and connect with members to understand their top financial priorities and to uncover products and solutions that will benefit them
  • High level of confidentiality required due to level of position
  • Perform other duties as assigned
  • Working in a team environment
  •  

POSITION REQUIREMENTS:

  • High school graduate or GED required; some college preferred
  • Ability to respond and assist customers with inquiries and/or problem resolution
  • Ability to work effectively as a team member
  • Ability to identify customer financial needs, goals and objectives; comfortable asking customers about their personal finances
  • Ability to sell customers on meeting with a sales associate to learn about products/services
  • Strong communication skills (including verbal and non-verbal) and active listening skills
  • Careful attention to detail and time management
  • Proficiency in basic computer skill
  • Minimum of six months customer service experience in financial services, retail sales or a goal-oriented environment

Please send resume via email to Christy Bales at clbales@txtav.com or apply on-line at https://textron.taleo.net/careersection/tabbu/jobdetail.ftl?job=252280.

Exp. 2/28/17


Vice President of Information Technology: First Community Credit Union (Chesterfield, MO)

First Community Credit Union is seeking an experienced executive to join our team as the Vice President of Information Technology. Reporting directly to the President/CEO, this posiiton is a member of the Senior Management team and is responsible for management and development of all facets of the organization's Information Technology infrastructure.

This individual will oversee, plan and manage the IT/IS department and IT infrastructure of the credit union, develop short and long term technology plans to provide efficient and cost effective technology tools for the credit union, lead in developing technology strategy and drive technology initiatives that promote the Credit Union's growth and enhance services to our members. Responsibilities also include office automation software, remote host access, internet access and email/phone.

An individual who thinks strategically, has a solid understanding of all areas of a credit union's technology sector and is able to partner with business units to identify and initiate projects to maximize credit union efficiency would be successful in our environment.

Minimum Qualifications:  

  • Bachelor's degree in Computer Science or the equivalent in related IT functions and/or organizations
  • Experience in network and computer systems administration
  • Progressive knowledge of computer operating systems, hardware, software and information technology
  • Demonstrated ability to manage a variety of time-sensitive projects and tasks
  • Demonstrated ability to maintain effective communication and working relationships with all levels of the organization and business contacts

We offer an excellent benefits package, a friendly work environment and career opportunities.

Interested candidates submit your resume via email to Casey Chambers, Staffing Specialist.

First Community is an Equal Opportunity Employer (EEO/AA/D/V)

Exp. 03/31/17


Vice President of Lending: Cannon Federal Credit Union (Clovis, NM)

Cannon Federal Credit Union, located in Clovis, New Mexico with over $65 million in assets, is currently in search of a Vice President of Lending to lead the organization’s loan operations.  Reporting directly to the President/CEO, this individual will be charged with driving a robust consumer loan operation with a progressive indirect lending program.  Additional responsibilities will entail overseeing and growing direct auto loans and a credit card portfolio.  Successful candidate will have an extensive background in consumer loan underwriting, a fundamental understanding of developing loan policy and underwriting criteria, and proven dealer relationship experience.  A background in mortgage lending would bring added value to this role.  The ideal candidate will have 10 plus years of underwriting experience coupled with five plus years of management experience.  A Bachelor’s degree is strongly preferred.   Please include reference number 1030 when applying.

COMPANY DETAIL:  Cannon Federal Credit Union has been serving the Clovis, New Mexico area and Cannon Air Force Base since its charter in 1952. With over 7,600 members their mission is to provide their customers with quality, affordable, worldwide financial services through a personalized, technologically-enhanced environment and a unified team of caring professionals dedicated to your financial goals. Today, membership is open to residents of Clovis south of 21st Street, Roosevelt County, employees of the City of Clovis, employees of Clovis Community College, and employees of the City of Clovis. Once a person joins the credit union, they may remain a member for life, even if their relationship to a qualifying organization changes, as long as his or her account remains open. Recently, Cannon Federal Credit Union launched a new online banking platform including mobile banking and the launch of their new mobile application.

Interested candidates please send your resume via email to Jaime Jordan.

Exp. 02/28/17


IT Specialist: First Community Credit Union (Chesterfield, MO)

There is an immediate opening in the IT Department for an IT Specialist. The employee would provide tier 2 support services to a 500+ person end-user population to ensure maximum uptime and access to software applications and end-user data. The position maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and peripherals. Documents, maintains, upgrades, or replaces hardware and software systems.

Requires degree in related area or 2+ years of experience in the field or related area.

The hours are Monday – Friday 8:00 a.m. – 4:30 p.m. at our corporate office in Chesterfield with on-call rotation.

Interested candidates submit your resume via email to Casey Chambers, Staffing Specialist.

First Community is an Equal Opportunity Employer (EEO/AA/D/V)

Exp. 03/31/17


Manager of Lending Resolutions: Heritage Federal Credit Union (Newburgh, IN)

The Manager of Lending Resolutions plans, coordinates, and administers the operations of the credit union's collection department. This position is responsible for minimizing current delinquency, minimizing credit losses, effective liquidity of collateral, developing policies and procedures to enhance department operations, and analyzing and monitoring all collection activity.

ESSENTIAL FUNCTIONS AND BASIC DUTIES

Assumes responsibility for the effective and efficient completion of Lending Resolution functions.

  • Establishes department productivity standards and measures collection activities, work flows, and procedures to ensure maximum efficiency and quality.  Ensures that timely and quality collection efforts are made.
  • Identifies, evaluates, recommends, and implements new systems, products, and programs designed to enhance the effectiveness and revenue contribution efforts of the department.
  • Analyzes, negotiates, and makes recommendations on all matters regarding real estate foreclosure and collateral repossessions.
  • Ensures loan collection functions are completed in accordance with established policies and procedures and related legal requirements.  Adheres to the secondary market requirements for collecting loans sold and being serviced by investors.
  • Identifies and solves complex loan collection situations.  Makes determination on when to repossess collateral and proceeds with the process.
  • Performs collection duties for loans involving current employees at the credit union.
  • Frequently examines delinquent accounts on at least a weekly basis to evaluate and recommend action.
  • Ensures that department staff have adequately analyzed and documented modified loan and extension requests.
  • Prepares and submits charge-off recommendations on a monthly basis.

Assumes responsibility for the development and implementation of effective Lending Resolution Department policies, procedures, and planning.

  • Develops, maintains, updates, and communicates all policies and procedures for the department.
  • Administers department internal control procedures to ensure collection effort and documentation are maintained at adequate levels.
  • Establishes goals and work plans for the department consistent with credit union goals and objectives.
  • Negotiates with members, collection agencies, and/or attorneys for resolution of collection accounts.

Effectively supervises Department staff, ensuring optimal performance.

  • Provides leadership to personnel through effective objective setting, delegation, and communication.  Conducts staff meetings as required and informs personnel of policy and procedure changes.  Discusses areas needing improvement.
  • Ensures personnel are well trained, effective, and optimally utilized. Identifies training needs and develops appropriate training programs. Conducts training sessions and cross trains as appropriate.
  • Ensures staffing levels are appropriate.  Interviews, hires, and assigns personnel.
  • Conducts performance appraisals as required.  Formulates and implements corrective actions as needed.  Sets individual goals with staff members to assist them in achieving their full potential.
  • Assists, supports, and serves personnel as needed.  Coaches staff members to attain at least a commendable performance level.
  • Continually looks for efficiencies with processes to ensure the staff's best use of time and that members are efficiently served.

Assumes responsibility for ensuring that professional business relations exist with members, vendors, and trade professionals.

  • Ensures members' requests and questions are promptly and courteously resolved.
  • Ensures credit union staff are properly informed of credit union collection policies and procedures.
  • Ensures the credit union's professional reputation is maintained both internally and externally.
  • Represents the credit union in contacts with attorneys, collection agencies, and with other third party vendors.

Assumes responsibility for related duties as required or assigned.

  • Ensures work area is clean, secure, and well maintained.
  • Stays informed regarding developments and changes in the collection field.
  • Completes special projects as assigned.

PERFORMANCE MEASUREMENTS

  • Collection services are efficiently and effectively provided in accordance with established credit union policies and standards, applicable laws, and regulations.
  • Delinquent loans are closely tracked and effectively resolved to minimize the losses to the credit union.
  • Staff is collecting loans according to established goals.
  • Effective solutions are identified for all serious delinquent members and that all liquidated collateral is processed minimizing the loss amount.
  • Lending Resolution Department personnel are effective, optimally utilized, and well supervised.  Assistance is provided as needed.
  • Professional business relations exist with attorneys, collection agencies, and other third party vendors. Questions and problems are promptly and courteously resolved.
  • Effective working relations and coordination exist with Department and credit union personnel.  Support is provided as required.  Management is appropriately informed of area activities and of any significant concerns.

QUALIFICATIONS

Education/Certification: College degree in business, finance, or a related field; or equivalent experience.

Required Knowledge: Thorough knowledge of Company loan and collection products and applicable policies and standards. Understanding of government regulations and legal requirements involving lending and collection functions. Knowledge of safe and sound lending collection practices.

Experience Required: At least five years of progressive experience in collection related positions. Administrative and supervisory experience.

Skills/Abilities:

  • Strong leadership and supervisory skills.
  • Good project management abilities.
  • Well organized and able to meet deadlines.
  • Able to operate related computer applications and business equipment.

Interested candidates, please submit a resume via email to Kristi Esche, HR Generalist.

Exp. 04/01/17


Operations Executive:  United Credit Union (Mexico, MO)

United Credit Union is presently looking to add a qualified, dynamic, team oriented Operations Executive to our team.  This senior management position will be responsible for overseeing six branches and a dedicated member-focused team.  If you are motivated, innovative and dedicated to the growth of the Credit Union movement, this position may be of interest to you.  United Credit Union has been helping members accomplish their financial dreams for 82 years.  With over 22,000 member- owners and growing, we have an enthusiastic, fast paced, dedicated team and always have our members and our team at the center of our focus.  We will laugh, have fun on the journey and touch other’s lives whenever and wherever possible.  If this sounds like a place where you would enjoy continuing your career, this may be the job for you. “WE ARE UNITED!” 

Knowledge, Skills and Abilities:

  • Experience:  Minimum of five years executive experience in the Credit Union industry or related financial field.
  • Education:  A Bachelor's Degree or equivalent executive experience.
  • Interpersonal Skills:  Courtesy, tact, and diplomacy are essential elements of the job.  The qualified applicant must be self-motivated, outgoing, and proficient at public speaking, team building and possess conflict resolution skills.  Qualified candidate must have the ability to develop relationships with others inside and outside the organization.  Communication is key for the success of this position, the development of the team and properly delivering United Credit Union’s story to potential members and the communities we serve.

Essential Functions & Responsibilities:

  • Lead by Example
  • Responsible for strategic development and management of the retail operations of UCU.  This includes monitoring the effectiveness of product delivery channels, ensuring the quality of service and taking a proactive approach to resolve issues. 
  • Being team focused, ensuring each branch attains or exceeds sales and/or production goals.
  • Maintain regular contact with reporting managers, providing support,  feedback, motivation, coaching and guidance concerning their daily operations.  Monitor branch activities, including transactions, staffing, work volume, accuracy, loans, sales objectives and member service activities.
  • Participate in establishing and monitoring UCU’s strategic plans, annual budgets and team performance to successfully accomplish those goals within budgetary constraints.  Analyze various statistics and the use of technology in all areas of operation and make recommendations for the efficient operation and growth of the credit union.
  • Responsible for ensuring that professional business/community relationships are established and maintained with members, vendors, the business community and trade organizations.
  • Continue the implementation of a member focused, service based culture by the development of your team through constant coaching interaction. 
  • Look for opportunities to streamline processes and enhance member engagement opportunities.
  • Ensure the credit union is in compliance with all regulations; develop procedural changes as compliance requires or new programs demand.
  • Perform other job related duties as assigned.

 Please forward your resume to via email to Human Resources at United Credit Union.

United Credit Union is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

Exp 03/31/17


Account Specialist: Millennium Corporate Credit Union (Wichita, KS)

Millennium Corporate Credit Union is seeking an Account Specialist with six months to two years of similar or related financial institution experience.  College experience is desired.  This is a full time, hourly position. 

Essential Functions & Responsibilities:

  • Manage correspondent services including but not limited to wire processing, coin and currency, ACH processing and support; and international payments
  • Complete daily reconcilement of general ledger accounts
  • Manage all settlement activity including automated settlement files, spreadsheet uploads and manual entries
  • Resolve all member inquiries in a timely manner
  • Perform other related duties assigned.

Interested candidates should submit resume via email to Heather Seiler.

Exp. 02/28/17


Mortgage Loan Officer Sales Representative: Mid American Credit Union (Kansas City, Lawrence or Topeka, KS)

Mid American Credit Union is looking for a self-confident, energetic, goal and results-oriented candidate to join our team and help develop our mortgage lending business in the NE Kansas region. This position would cover the Kansas City, Lawrence and Topeka markets. Candidate would ideally reside in one of these areas.

Solicits new mortgage business, maintains good outside working relationships, and promotes the organization’s products and services. Originates first and second mortgages.

Job Responsibilities

30% - Builds new relationships with real estate agents in the community to bring in business. Maintains close relations with others in the mortgage community to build network of professionals in order to increase business.

25% - Conducts the loan interview and secures the customer information necessary to initiate a loan transaction. Then provides loan information and service to customers, realtors, and others as needed. Receives and screens loan applications; requests applicant credit and mortgage status, banking and personal reference, notifies those applicants not qualified for further consideration.

15% - Underwrite loan to assure required documents (credit bureau information, real estate appraisal, title and attorney opinions, etc.) have been received and application still meets approval guidelines; send fully documented loan file to loan closing; communicate with mortgage insurance underwriters to provide items for PMI and obtain insurance with >80% LTV.

15% - Prepare for and conduct loan closing assuring that applicant receives thorough explanation of documents and processes and that all documents are appropriately signed in order to perfect mortgage and assure loan is collatlized.

10% - Maintain constant communication with clients via email, phone, and mail form application to closing and post-closing. Communicate with realtors, appraisers, and vendors pertaining to specific client needs.

5% - Must comply with all company policies and procedures and applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.

Knowledge, Skills and Abilities

  • Experience - Two years’ experience with Real Estate Lending required.
  • Experience with Federal Housing Authority (FHA), Veterans Affairs (VA), and Federal National Mortgage (Fannie Mae).
  • Education/Certifications/Licenses - Incumbents are required to maintain their registration active, and current, with the National Mortgage Licensing System throughout their employment.
  • Interpersonal Skills - A significant level of trust and diplomacy is required to be an effective subject matter expert in the position. In-depth dialogues, conversations and explanations with customers, direct and indirect reports and outside vendors of a sensitive and/or highly confidential nature is a normal part of the day-to-day experience. Communications can involve motivating, influencing, educating and/or advising others on matters of significance.
  • Other Skills - Is responsible for information including but not limited to: the organizations current mortgage loan interest rates, commitment/rate lock/relock fee procedures, consumer loan products/rates/guidelines that are used in conjunction with Mortgage Lending (Execulines, second mortgage products, swing loans, land loans, etc.), loan origination software system.

Nothing in this position description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not a contract and should not be construed as a guarantee of employment for any specific period of time.

Mid American Credit Union is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.

Interested candidates should apply online on Mid American Credit Unions website.

Exp. 02/28/17


Member Specialist: Topeka City Employees Credit Union (Topeka, KS)

This position requires excellent communication and people skills. Successful candidates must make a professional appearance, be enthusiastic, reliable, and understand TCECU service philosophy. The successful MS always displays a positive attitude and is skilled at enhancing member relationships by identifying the products and services that will fit each member's individual financial needs. They must be able to multi-task, and be prepared for new opportunities and challenges every day. Two years cash handling, sales and service experience is required.  GL work, IRA accounts and/or loan processing is preferred in addition to required experience.

Job Type: Full-time
Salary: $25,500.00 /year
Required education:  High school or equivalent

Interested candidates please submit your resume via email to Jennifer Froman, Manager.

Exp. 02/28/17


Executive Vice President: Lincoln County Credit Union (Libby, MT)

Lincoln County Credit Union is $109 million, financially strong with 20% capital, and has a main office with 2 grocery store branches. Located at the base of the Cabinet Mountain and just 50 miles from Canada and 35 miles from Idaho, our area hosts an abundance of outdoor activities fishing on a myriad of mountain lakes, streams and on the Kootenai River; and year round outdoor recreation for the avid or beginning recreationalists – including skiing, golfing, hiking and mountain or road biking, whitewater kayaking, and world class stream & river fishing. Lincoln County has an approximate population of 18,000.

SUPERVISION EXERCISED

  • 6-10 staff including tellers, receptionist/greeter, member service representative, and consumer loan officers.

JOB SUMMARY

  • Responsible for the front line and lending operations, which includes sales and service initiatives, efficiency and productivity measurements, all aspects of loan recovery and regulatory compliance
  • Function as a member of the senior management team of the Credit Union providing input on strategic decisions and direction.

PRINCIPAL DUTIES AND RESPONSIBILITIES

  • Hire, train, schedule, and assign work, assess performance and coach or practice redirecting and progressive discipline as needed.
  • Educate and train staff to recognize cross selling opportunities based on the members’ needs.  Establish goals and coach staff for performance.
  • Participate in underwriting and making lending decisions on loan requests that are outside other loan officer’s approval limits.
  • Assist in the development of new or revised member service programs, products, policies or and procedures to best meet member service, business development and organizational goals.  Work closely with other management in new product/service proposals.
  • Ensure that all procedures and policies are consistently followed. Conduct training sessions and testing. Assist in the revision or drafting of new procedures or policies as necessary.
  • Stay aware of loan a deposit account pricing and fee pricing strategies.
  • Make recommendations and be involved in pricing and fee changes.
  • Oversee the new account and loan review file process/reports.  Recognize trends and address errors and omissions to decrease error rates.
  • Submit required or requested reports to President and Board of Directors.
  • Actively participate in planning, implementation, action plans, and monitoring of strategic goals.
  • Participate in community and business related events.
  • Perform other duties or projects as assigned or requested.

JOB QUALIFICATIONS

  • Experience/Requirements:  A minimum of five years progressive financial institution operations, lending, financial, and management experience. Trustworthy character traits and proven leadership skills.

ABILITIES:

  • Ability to prioritize work and meet established deadlines.
  • Ability to establish and maintain effective working relationships with members, employees, and the public.
  • Demonstrated ability to effectively coach employees to achieve Credit Union goals.
  • Ability to establish goals and meet or exceed acceptable levels of achievement.

ENVIRONMENTAL/WORKING CONDITIONS:

  • Work is performed in an office environment.  Involves frequent telephone contact. Interaction with others is constant and interruptive.   Contact involves dealing with members, staff, business professionals, and vendors.

PHYSICIAL/MENTAL DEMANDS:

  • Frequently walk, talk or hear, and reach with the hands and arms. Occasional stooping and bending.
  • Have sufficient visual acuity to check member files and other written documents.
  • Sitting for extended periods of time.

Compensation:  DOE and includes a generous benefits package.

To apply:  Send a cover letter and resume via email to Lindsay Beaty.  For more information contact Lindsay via email or at 406-293-0303.

Exp. 02/28/17


Vice President: Kansas City Credit Union (Kansas City, MO)

The Vice President is responsible for Operations administration and for significant contributions to the formulation, development, implementation, and administration of Credit Union policies, procedures and business goals.  Organizes, plans, directs, and controls all Operational functions including lending, Member Service check processing, purchasing, facilities, records, and security functions.  Ensure the quality control and verification of Credit Union data processing, reporting, and financial processing, reporting, and financial processes.  Develops policies, procedures, and training to ensure efficient and effective operations.  Supervises and appraises the activities of direct reports and ensures that all services are professionally delivered and members are well served.

Classification:                   Exempt
Reports to:                        President/CEO
Supervises:                       Lending Leader and Branch Leaders

Key Responsibilities:

Business Goals: Responsible for driving the credit union to achieve and surpass sales, profitability, cash flow, business goals and objectives.

Team Leadership:

  • Motivates and leads a high performance team.
  • Develops and maintains effective Branch Operations and Lending department through the selection, training, compensation, motivation, termination and review of all department personnel.
  • Provides guidance and direction to employees to assist them in their professional development.
  • Provide human resource services for the Credit Union with emphasis in areas of HR policy development, wage/salary administration, performance appraisal programs, employee benefits, recruitment, HR records, orientation, training and development.

Strategy & Operations:

  • Spearheads the development, communication and implementation of effective growth strategies and processes.
  • Collaborates with management team to develop and implement plans for the operational infrastructure of systems, processes and personnel designed to accommodate the growth objectives of the organization.
  • Provides timely, accurate and complete reports on the operating condition of the Credit Union.
  • Ensure that the President is kept fully informed on the conditions and operations of the Credit Union and all important factors influencing them.
  • Ensure the security and maintenance of assets including property, equipment, records, cash and negotiable instruments.
  • Develop, implement, update & maintain an operational Disaster Recovery Program for any disaster that the Credit Union may face.
  • Counsel members relating to accounts, ensuring satisfactory resolution of problems and creating a favorable image of the Credit Union; cross-sell Credit Union services when appropriate.

Qualifications:

Education/Certification:  Bachelor’s degree (B.A. or B.S.) from a four-year college or university

Experience:  Minimum of 5 years’ experience in a financial institution with 3 years in branch administration, sales and service.

Skills/Abilities:

  • Strong Leadership and interpersonal abilities.
  • Ability to coordinate, manage and direct others.
  • Knowledge of Information Technology and Human Resources, preferred.

Knowledge:

  • Thorough knowledge of Branch sales and service.
  • Thorough knowledge of the credit union industry, preferred.

Values:  Positive Demeanor; Team Oriented; Self-Initiated; Growth Minded; Resourceful; Strong Work Ethic; High Integrity

If interested:  Please forward your resume and salary requirements via email to Stephanie Guin, Vice President of Culture.

Exp. 02/28/17


Chief Operating Officer/SVP: 1st MidAmerica Credit Union (Bethalto, IL)

1st MidAmerica Credit Union has over 80 years of history servicing members of the Metro East, Illinois and Kansas City areas. We have 12 branches currently throughout the area servicing over 59,000 residents in 22 counties!

We are looking for service-oriented individuals to fill a SVP / Chief Operations Officer position at our Bethalto 140 Branch. If you enjoy helping people, motivating a team and are detail oriented, we encourage you to apply and become part of our team! Our SVP / Chief Operations Officer will be responsible for developing and implementing results oriented strategies to support the overall strategic direction of the credit union. Has strategic and operational responsibility for member facing and back office support programs and manages a team of managing department professionals.

Essential Functions & Responsibilities:

  • Responsible for strategic development and management of operating units including branch operations, branch services, contact center, e commerce and investment services.  Monitors product delivery and quality and takes action to resolve problems.  May serve or participate as a member of various Committees such as:  Buildings, Consumer/Commercial Loans, ALCO, I/T and Security, etc.
  • Maintain regular contact with reporting managers, providing support, input, feedback and guidance concerning their daily operations.  Monitor branch and department activities, including transactions, volume, errors, loans, sales objectives and member service activities.
  • Participates in establishment of strategic plans and annual budgets; monitors performance of assigned areas throughout the year; establishes annual goals and promotions (in conjunction with marketing) for programs and initiates action to achieve established goals.  Analyze various statistics and the use of technology in all areas of operation and make recommendations for the efficient operation and growth of the credit union.
  • Responsible for ensuring that professional business relationships are established and maintained with members, vendors, the business community and trade organizations.
  • Develop, implement and maintain operational procedures to maximize efficiency and quality of work and to provide consistent quality service to members.  Ensures the credit union is in compliance with all regulations; develops procedural changes as compliance requires or new programs demand.
  • Performs other job related duties as assigned.

Knowledge, Skills and Abilities:

Experience:  Ten years to fifteen years of similar or related experience

Education:  Equivalent to a college degree and a professional certificate or a graduate degree.

Interpersonal Skills:  The ability to motivate or influence others is a material part of the job, requiring a significant level of diplomacy and trust.  Obtaining cooperation (internally and/or externally) is an important part of the job and a high level of interpersonal skills are critical to the success of this position. Work frequently involves contacts requiring considerable discussion of problems, material presentations, and resolving issues impacting departments or divisions.

Other Skills:  Must have in depth understanding of and ability to interpret regulations affecting credit union member service programs. Extensive knowledge of consumer, commercial and real estate lending practices and procedures.  Should be able to run spreadsheet and word processing software.

Interested candidates please submit your resume via email to Emily Bennett, HR Representative.

Exp. 03/31/17


Mortgage Loan Officer:  West Community Credit Union (O'Fallon, MO)

West Community Credit Union is seeking an Outside Mortgage Loan Officer with at least 3-5 years of experience to service the St. Louis market. The primary duties and responsibilities include but are not limited to; origination of long-term saleable and portfolio mortgage loans. Additionally, this individual will conduct initial pre-qualification interviews and prepare complete loan application packages and necessary documentation.  Qualified applicants should forward their resume via email.

This position requires registration under the National Mortgage Licensing System (NMLS) as a Mortgage Loan Officer (MLO).

Job descriptions assist organizations in ensuring that the hiring process is fairly administered and that qualified employees are selected.  They are also essential to an effective appraisal system and related promotion, transfer, layoff, and termination decisions.  Well constructed job descriptions are an integral part of any effective compensation system. All descriptions have been reviewed to ensure that only essential functions and basic duties have been included.  Peripheral tasks, only incidentally related to each position, have been excluded.  Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions.  In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all inclusive.  Additional functions and requirements may be assigned by supervisors as deemed appropriate. In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer.  Employees can be terminated for any reason not prohibited by law.

Exp. 03/31/17


Marketing Analyst: 1st MidAmerica Credit Union (Bethalto, IL)

1st MidAmerica Credit Union has over 80 years of history servicing members of the Metro East, Illinois and Kansas City areas. We have 12 branches currently throughout the area servicing over 60,000 residents in 22 counties!

We are looking for service-oriented individuals to fill a Marketing Analyst position at our Bethalto 140 Branch. If you enjoy helping people, motivating a team and are detail oriented, we encourage you to apply and become part of our team! Our Marketing Analyst will be responsible for providing support to the Marketing Department to ensure effective targeting of marketing initiatives by utilizing various data sources and monitoring the online presence of the credit union.

Duties include:

  • Update and maintain Marketing database system. Coordinate the segmentation and extraction of data, analysis, and reporting for marketing purposes. Perform quality assurance of data points and communicate with vendors pertaining to file and data delivery.
  • Perform data queries, market segmentation analysis, and trending to gain a deep understanding of membership and market areas. Develop targeted product and service matrices for mailing, web and core system cross sell features and other customer relationship management initiatives. Assist in establishing and tracking objectives for specific promotions. Measure, track and calculate results of marketing promotions and programs.
  • Input, calculate and summarize survey and research data. Provide analysis of member satisfaction and engagement.
  • Monitor and summarize web usage statistics and provide reports. Maintain external websites owned by the credit union, performing updates as needed.
  • Coordinate search engine optimization and marketing with internal resources and vendors.
  • Support the overall marketing function and represent the credit union in a professional manner.

(This description is not a complete statement of all duties and responsibilities.)

Knowledge, Skills and Abilities:

Experience:  One to three years of similar or related experience in database marketing, digital marketing or a closely related field.

Education:  A Bachelor's Degree in Marketing or a related field.

Interpersonal Skills:  Courtesy, tact, and diplomacy are essential elements of the job. Work involves much personal contact with others inside and/or outside the organization for purposes of giving or obtaining information, building relationships, or soliciting cooperation.

Other Skills:  Working knowledge of computer applications such as databases, spreadsheets and the internet. Ability to create and interpret Marketing database and related reports. Strong qualitative, analytic and problem solving skills. Strong skills in statistical methods; understanding surveys and survey methodology. Solid written and verbal communication skills and the ability to distill complex ideas into essential concepts and results. Ability to manage projects independently with meticulous attention to detail.

Interested candidates, please submit your resume via email to Emily Bennett, HR Representative.

Exp. 03/31/17


Universal Member Representative: Electro Savings Credit Union (St. Louis, MO)

Electro Savings Credit Union is seeking candidates for a Universal Member Representative. The role of the Universal Member Representative is to travel to various Electro Savings Credit Union locations filling in for Teller and MSR positions where needed.

Major Duties and Responsibilities:

  • Assist members with opening and closing accounts, answers questions about products and services and resolves problems that are within authority to resolve.
  • Responsible for setting up Electroline and ATM cards for new and existing members.
  • Responsible for check orders, stop payments and copies of cleared checks.
  • Process loans from application to disbursement.
  • Identify cross sell opportunities and cross sells services to members.
  • Receives and processes member financial transactions, including deposits, withdrawals and loan payments; sells money orders and traveler’s checks to members; transfers amounts from member accounts as directed.
  • Receives and processes VISA payments and cash advances, savings bond sale and redemption, and the sale of other consignment items. Balances consignment items, cash drawer, and daily transactions.
  • Follow credit union policies and procedures, mission and values. Understand and follow the laws and regulations related to the teller function.
  • Understand the concept of negotiable instruments, endorsements, collected funds, check holds, and when a check may be safely cashed.
  • Welcomes members and provides routine information concerning services and directs members to appropriate department for specific information and service.
  • Fill in for Teller vacancies as needed. Receive and process member financial transactions, including deposits, withdrawals and loan payments. Balance consignment items, cash drawer, and daily transactions.

Qualifications: Experience: 1 -2 years of similar or related experience in banking/financial industry. Credit union experience preferred.Education: High school education or GEDOther skills: Must be able to operate a 10-key calculator, typewriter, and computer keyboard. Strong attention to detail.

Electro Savings Credit Union offers a competitive salary and substantial benefits package including full medical, dental, vision, short term disability and life insurance; 401(k) with company match, defined benefit plan, paid time off and tuition reimbursement.

Required experience: Banking: 1 year

Interested candidates, send your resume and cover letter via email to Victoria Hildwein.

Exp. 02/28/17


Chief Lending Officer: WyHy Federal Credit Union (Cheyenne, WY)

WyHy Federal Credit Union, with $215 million in assets, located in Cheyenne, Wyoming is currently in search of a Chief Lending Officer to champion their loan program.  This individual will be responsible for overseeing a diverse portfolio consisting of consumer, mortgage and small business loans.

Responsibilities will include portfolio management and analysis, product development and vendor management.  The successful candidate will oversee underwriting and collections, be responsible for leading technological advancements within the lending area, providing strong leadership through coaching and mentoring, and streamline departmental operations and processes.

   The ideal candidate will have an extensive background in consumer lending, exposure to mortgage and small business lending, strong credit experience and proven leadership skills.  Five plus years of experience managing a loan operation within a financial institution is required. Please include reference number 1044 when applying.

COMPANY DETAIL

WyHy Federal Credit Union has two branches in Cheyenne and Casper, Wyoming and serves more than 13,800 members.  The credit union was chartered in December 1953 for Wyoming Highway Department employees and their families. The founding fathers believed in the credit union philosophy: to consider each member's situation individually and provide prompt financial advice to help members manage their finances. Today, WyHy has continued to grow by signing up additional businesses called Select Employer Groups (SEGs) for membership eligibility. The credit union is very active in the community and participates in many events including the Board of Realtors Adopt a Family Program, Cell Phones for Soldiers, Casper & Cheyenne Chamber of Commerce, Cheyenne Schools Foundation, and many more.

To apply for this position, send your resume via email to Katie Blatzer, Executive Recruiter.

Exp. 02/28/17


Vice President of Lending: University Credit Union (Miami, FL)

Located in Miami, Florida, University Credit Union with $200 million in assets is in search of a seasoned executive to lead their lending operations. The credit union will look to this individual to oversee a loan portfolio consisting of consumer, mortgage, home equity, small business and participation loans.  This is an opportunity for someone to develop and execute a lending plan and strategy, including product development and loan promotions.  Additionally, this person will be responsible for enhancing the technology used within the lending area and promoting the credit union in the community.  As a part of the executive management team, this individual will be involved in strategic planning and will be responsible for reporting on lending operations to the board of directors.  The ideal candidate will have five plus years of lending experience within a financial institution and a proven ability to promote loan growth.  Bachelor’s degree is required and bilingual in Spanish is a plus. Please include reference number 1046 when applying.

COMPANY DETAIL

University Credit Union has five branches and eight ATMs throughout Dade County, Florida, and serves more than 18,000 members.  The credit union was established in 1947 to serve the University of Miami faculty, staff, and alumni.  Today, the credit union has branch locations strategically located on or near the university campuses and is affiliated with the Credit Union Service Corporation with a network of Shared Service Centers offering members access to their accounts worldwide. University CU is committed to providing the best possible financial services to its members at a low cost with favorable rates and overall financial assistance while in constant pursuit of world-class member service.

To apply for this position, send your resume via email to Katie Blatzer, Executive Recruiter.

Exp. 02/28/17


Financial Service Consultant:  First Community Credit Union

Full-time Financial Service Consultants are needed at our St. Louis locations. Financial Service Consultants process financial transactions and answer questions for members regarding their account or the credit union. Must be friendly and have an outgoing personality. Cash handling experience and stable work history is preferred. We offer set and flexible schedules.

For a full job description and to apply online please visit our website www.firstcommunity.com.

First Community is an Equal Opportunity Employer (EEO/AA/D/V).

Exp. 02/28/17


Collections Manager: Azura Credit Union (Topeka, KS)

Azura Credit Union is looking for a strong leader for its Collections Department.  We are looking for a Manager who not only has a strong collections background but who would enjoy developing, coaching and mentoring employees to form a highly collaborative successful team.  The Manager is responsible for directing all activities of the department ensuring smooth work flow and that the team has the knowledge, skill and tools they need to achieve organizational objectives.  Our ideal candidate would see collection efforts as a way of offering professional assistance to members to help improve their financial situation and help them to preserve their relationship with the CU.  Must have 5+ years of Collections experience with 2 years of direct supervisory experience, preferably overseeing a collections staff.  The position requires a college degree or equivalent and thorough knowledge of all aspects of collections work. Must be a strong communicator both written and verbal, have the ability to influence and persuade others and share our commitment to providing a high level of service to our members.  At Azura, we pride ourselves on going above and beyond…come be a part of this growing, enthusiastic, hard-working team!

Azura Credit Union is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

If you are interested in the position please email your cover letter outlining your interest and resume to Christy Campbell.  Or send by fax to 785.295.9206.

Exp. 02/28/17


Teller:  Golden Plains Credit Union (Garden City, KS)

This position is responsible for processing deposits, paying out funds, recording all transactions accurately and daily balancing.

Interested in this position?  Apply online at www.gpcu.org.

Exp. 02/28/17


Marketing Data Analyst:  Electro Savings Credit Union (St. Louis, MO)

Electro Savings Credit Union is a local, not-for-profit financial cooperative offering the same products and services as other financial institutions, but with a people-first philosophy. We have members, not customers. This along with our cooperative business model, not-for-profit business structure and people-first philosophy make us different from banks, fintechs and other financial institutions. While focusing on our exceeding members' needs, we also work for the sustainable development of their communities through free financial education, financial counseling and community charitable support and donations. Our mission is simple – Enrich the lives of our members and communities. If you desire a career where you can also make a difference, join our team.

We are seeking a Marketing Data Analyst who will explore our immense amount of member data and merge it with outside sources to help us determine the best methods to enrich the financial lives of our members, and acquire new members to join our credit union. This is a new position for us, so you will be a ground breaker with the opportunity to build this position into a critical piece of our organization. The perfect candidate will be curious, have knowledge of SQL, basic programming statements, data warehouse and dictionary; as well as a marketing background that can put your findings to practical use. You will run the gamut from data extraction through analysis, to developing and executing marketing campaigns to achieve the desired results that support the credit union’s mission.

Qualifications

Experience:  Five years of database and direct marketing experience required. Experience in market research practices with the ability to develop and deploy marketing support tool sets is preferred. Experience with Customer Relationship Management (CRM) software and/or Symitar Power On/Repgens and Synapsys is a plus. Experience working in marketing analysis at a financial institution and familiarity with financial products and credit reporting preferred.

Education:  Bachelor's Degree in Business, Marketing or related field.

Skills:  Must have good communication skills, verbally and written, in order to accurately reflect results.  Ability to work independent with minimal supervision. Must possess strong problem solving skills and analytical abilities. Functional with Customer Relationship Management (CRM) software.

Advanced database query and SQL knowledge. Basic computer programming knowledge and advanced spreadsheet (pivot tables) and reporting skills.

Proficient in MS Office Products.

Interested applicants may submit their resume via email to Ashley Keegan, VP of Human Resources.

Exp. 02/28/17


Credit Union Generalist: Kansas City P&G Employees Credit Union

A part-time (24-32 hours/week) non-exempt employee who reports to the Credit Union Manager.  The generalist utilizes a broad knowledge of credit union products and services, policies and procedures, rules and regulations.

Responsibilities:

  • Function as the primary teller to assist members in all inquiries and transactions  regarding services provided
  • Open and close accounts, answer member questions regarding these services or issues surrounding these or other credit union products.
  • Assist member with completing loan applications. Interview member for additional information to complete the loan process.
  • Process loan applications, run credit reports, do preliminary debt-to-income ratios, and recommend loan for approval or denial according to loan policies.
  • Daily cash management and accounting duties as determined by the Credit Union Manager
  • Provide primary or backup duty on a number of functions to include payroll, ACH, accounts payable, collections, and/or ATM.
  • Ensure that the manager is kept fully informed on any issues of importance in the operations of the credit union.
  • Cross-sell all products and services offered by the credit union.
  • Assist in the preparation or updating of official documents for meeting or members
  • May obtain Notary Public commission
  • Primary backup to the Credit Union Manager
  • Other duties as needed in the operation of the credit union

Background and credit checks required.

Submit letter of intent and resume to the Kansas City P&G Employee’s Credit Union, 1900 Kansas Ave., Kansas City, KS, 66105, by close of business 3pm January 13, 2017. Start date January 23 or 30, 2017.

Exp. 1/13/17


ITM Teller Supervisor:  Neighbors Credit Union (St. Louis, MO)

Neighbors Credit Union is seeking a full-time Supervisor for the ITM (Interactive Teller Machine) department at our South County location. Neighbors Credit Union is a not-for-profit, full-service financial institution.  Here our employees have a simple purpose: to make the financial lives of our members easier and less expensive. At Neighbors Credit Union, you will be part of a sales and service team that always puts people before profits.

The primary responsibility of this position is to manage all aspects of the ITM center operations. This person will provide supervision to the ITM agents and is responsible for department success in meeting sales goals and coaching of staff. This individual will also ensure compliance with existing regulations and policies, while staying current on any future changes.

Responsibilities:

  • Manage all aspects of the ITM department and programs. Be responsible for efficient and effective daily operation in addition to high quality service to members.
  • Develop and recommend strategies to ensure strategic objectives are attained and efficiency is achieved.
  • Management of staff to include equipping employees with knowledge and skills to provide sound decision making at an elevated level and the ability of staff to work independently for quick member service and problem resolution.
  • Includes scheduling, supervision and development of staff. Coaching and motivation of employees as well as performance-based evaluations on individuals and groups is key in this position.
  • Monitoring of outages, research and posting/corrections as needed.
  • Generation of monthly reports and monitoring of volumes. Recommendation of strategies to obtain optimal performance of the department.
  • Day-to-day balancing functions, ensuring all agents are in balance and totals balance. Monitor cash levels and work with various departments to project cash demands.

Qualifications:

The successful candidate will have a minimum of three years of experience with increasing responsibility in a credit union or other financial institution. Experience is highly preferred within the teller/member service/teller supervisor areas, but experience in lending or contact center will be considered. Successful sales and coaching experience is required. Proven experience in the use of technology, utilization of online tools for personal banking and electronic delivery channels is required. Must be available to work week nights and occasional Saturdays until 7:00pm.

Associates degree or equivalent is preferred.

Total compensation includes competitive base pay, medical, 401k, life insurance, paid vacation/holidays/sick time and voluntary benefits.

If you are a person who finds satisfaction in helping individuals and families fulfill their hopes and live their dreams, then joining the team at Neighbors Credit Union will be a rewarding position for you. Here you belong!

Interested candidates, please forward you resume via email to Monica Burnett, Vice President of Human Resources.

Exp. 02/28/17


Application Administrator: First Community Credit Union (Chesterfield, MO)

First Community Credit Union is seeking a talented and motivated individual with a minimum of 3 years hands-on IT business experience. Applicants will need to be capable of working on multiple projects at once and be comfortable interacting with internal users of all levels and skillsets. Applicant should be proficient with maintenance, analysis, troubleshooting, and repair of server applications. Applicant should also be proficient with creation of procedural documentation, and performing system upgrades on critical server applications. Relies on experience and judgment to plan and accomplish goals.

This person will be responsible for 3rd level support to over 500+ employees.

Responsibilities include: Install/Configure/Test all server side applications, work with Level II/I to ensure applications function properly and train Level II/I staff as necessary on new software. Maintain application version levels by coordination release upgrades as appropriate with back office departments and IT, will include testing.

Hours are Monday-Friday 8:00 a.m. to 4:30 p.m. Position is available on call when emergencies arise with an affected server, and will provide 3rd level support to resolve any issues, or directly work with vendors to remediate the situation. This may include after hours and weekends as necessitated by the emergency or circumstance. After hour change requirements that are not authorized during business hours or peak transaction hours will require flexible after hours' schedule. May require local travel to alternate disaster recovery site for installation/troubleshooting/disaster recovery purposes.

Interested candidates submit a resume via email to Casey Chambers, Staffing Specialist, Human Resources.

First Community is an Equal Opportunity Employer (EEO/AA/D/V).

Exp. 02/28/17


Mortgage Loan Underwriting Manager: FirstLight Federal Credit Union (El Paso, TX)

FirstLight Federal Credit Union in El Paso, Texas, has engaged Credit Union Resources, Inc. to conduct a search for the position of Mortgage Loan Underwriting Manager.

As the Mortgage Loan Underwriting Manager, this individual will be responsible for leading the underwriting team at the credit union and requires an individual with a history of strong project management skills in underwriting and appraisal review.

FirstLight FCU has nearly $960 million in assets and serves more than 107,000 members in the greater Fort Bliss community. The credit union has nine convenient locations and a variety of financial products and services to meet the needs of its members. FirstLight FCU strives for excellence through innovation and offers low fees, great rates, and high dividends that consumers won’t find at a traditional bank.

The compensation for this role is extremely competitive.

Interested candidates may submit a resume via email to Jaime Jordan, Executive Recruiter, at Credit Union Resources.

Exp. 02/28/17


Indirect Lending Business Development Officer: Heritage Federal Credit Union (Newburgh, IN)

POSITION PURPOSE

Cultivates and maintains automobile dealer and retail indirect relationships within the credit union's field of membership in a continuing effort to improve credit union loan growth. Primarily performs sales duties within the community with automobile dealerships, retail indirect businesses and at events to bring business to the credit union, primarily loan products. Also performs the duties of a Central Lending Underwriter and decisions loan applications for both retail and indirect lending.

ESSENTIAL FUNCTIONS AND BASIC DUTIES

Perform assigned duties of the Business Development Specialist

  • Researches new automobile dealerships within the field of membership for the potential of developing a business partnership.
  • Develop contacts of potential new dealers in the credit union's field of membership that reflect the research.
  • Contacts and visits existing and perspective auto dealers, RV/boat and motorcycle dealers, retail partners, etc. to present products and services in an effort to increase credit union membership along with products / services.
  • Serve as primary liaison and contact for the credit union's business relationship to answer questions and provide a resource that encourages participation. Provides all required paperwork and documents needed for loan to members.
  • Be a visible presence in the local community. Promote the credit union through visible participation in business, community, networking groups, charitable organizations and activities.
  • Manage and maintain relationships as the main credit union contact for the indirect business partners.
  • Assist management in developing budget, goals and strategies to achieve established business plan and scorecard strategies as they relate to business development of automobile dealerships and retail indirect partnerships.
  • Provide input and assistance to our marketing department in developing marketing materials to enhance overall business development opportunities.
  • Stay abreast of what is occurring within the local indirect industry including new competitors, product changes, rate changes, etc. and making management aware of changes that could have an impact on the credit union's indirect lending programs.

Assumes the responsibility of decisioning loan applications within the approved authorities.

  • Receives loan applications from branch personnel, retail indirect partners and indirect automobile dealers, and processes preliminary documentation on loan requests.
  • Evaluates and verifies loan applications and credit worthiness. Computes debt ratios. Verifies employment and income as necessary. Determines value of collateral. Approves/ denies or counters loans within limits of authority. Requests additional information if required from branch staff or auto dealers.
  • Presents any request over authority limit to appropriate level for approval.
  • Relays conditions of approval or denial to appropriate employee or dealer and suggests counter offer where applicable.
  • Ensures lending operations are conducted in accordance with established credit union policies and are legally compliant.
  • Maintains working relationships with branch staff and auto dealers to ensure additional business. Offers assistance to branch staff as needed in relation to loan quality.
  • Stays abreast of consumer lending policy and contributes idea or suggestions as they arise.
  • Stays abreast of consumer lending financial rules and regulations and apply them as appropriate.

Assumes responsibility for establishing and maintaining effective communication and coordination with credit union personnel regarding functional responsibilities.

  • Maintains regular contact with other departments to obtain and convey information and / or to correct transactions.
  • Assists other central lending personnel as needed.
  • Keeps management informed of area activities and of any significant issues.
  • Attends and participates in meetings as required.

Assumes responsibility for related duties as required or assigned.

  • Ensures that work area and equipment is clean, secure and well maintained.
  • Completes special projects and miscellaneous assignments as required.

QUALIFICATIONS:  Education/Certification:  Associates Degree in a business related field or equivalent exp.

Required Knowledge:

  • Knowledge of credit union loan products, policies, and procedures.
  • Understanding of related legal and regulatory standards, and required documentation.
  • Knowledge of consumer lending practices. Knowledge of credit union's data system as it relates to the loan functions

Experience Required: 

  • 1-3 years related experience in sales position and 3-5 years of experience in loan underwriting.
  • Detailed knowledge of features and benefits of all credit union products and services with emphasis on lending products and qualifications for loan approval.

Skills/Abilities:

  • Excellent presentation, communication, and public relations skills.
  • Professional appearance and attitude.
  • Strong analytical and financial skills.
  • Dependable, punctual and must be able to retain confidential information.

Interested candidates should apply online.

Exp. 01/31/17


Systems Engineer: Anheuser-Busch Employees' Credit Union (St. Louis, MO)

The Systems Engineer will be responsible for installing, configuring, and managing the Vmware, Windows, Linux and HPUX environments at the Lynch and DR Data Centers. This also includes the responsibilities of installing, maintaining, and troubleshooting of all Data Processing applications and peripherals that are installed on servers and PC's. The Systems Engineer will also manage and configure the SAN/Backup Software to ensure all replication and backups are readily available and accurate in the event of a disaster.

Duties:

  • Responsible for installing and configuring VMware, ESX servers and virtual center.
  • Responsible for planning, allocating storage, planning connectivity, policy design,performance tuning, instituting disaster recovery processes, cataloging maintenance and QA testing within the storage area network.
  • Performs all day to day activities including: storage provisioning, adding volumes to the SAN, scripting for task automation for all servers using UC4, performing various software configurations/upgrades, and addressing software/database issues on servers and PC's.
  • Ensures  all data replication to the Disaster Recovery site is accurate and up to date for all servers utilizing SAN to SAN replication and backup software replication.
  • Responsible for all third party interfaces and web applications that interact with the Credit Union's host system (HPUX).
  • In conjunction with the AVP Technical Services tests all Disaster Recovery plans and maintains a current log of all disaster recovery procedures and best practices.
  • Creates and maintains all backup policies and restores for all servers using NetBackup and Veeam.
  • Trains users in use of new software and software releases on any of the Data Processing applications.
  • Serves as a backup to the AVP Enterprise Solutions.

Salary:    Exempt Position

** Please apply online.

Exp. 02/28/16


Vice President of Retail Sales & Service:  Oklahoma Central Credit Union (Tulsa, OK)

Oklahoma Central Credit Union, with over $525 million in assets, located in Tulsa, Oklahoma is in search of a Vice President of Retail Sales and Service.

This individual will be responsible for driving a sales culture while maintaining focus on delivering exceptional member service throughout the branch infrastructure.  Additional tasks will include driving loan volume; maintaining a suitable loan to share ratio, and improving turnover in the branches.  This individual will lead the strategic direction of the branches, evaluate the branch structure and contribute to ALCO. The successful candidate will understand and appreciate the value in achieving service standards and member satisfaction in a production driven environment.  The ideal candidate will have exceptional experience in coaching staff on capitalizing on service and sales opportunities in a financial services environment.  A bachelor’s degree is required and a master’s degree is preferred. 

Interested candidates, please submit your resume via email to Jaime Jordan, Executive Recruiter.  Please include reference number 1040 when applying.

COMPANY DETAIL:  For more than 74 years, Oklahoma Central Credit Union has thrived in the Tulsa, Oklahoma area serving more than 40,000 members with its’ 5 convenient branch locations. Chartered in 1941, the credit union is committed to making a difference in the lives of their employees, members, and the communities they serve. Oklahoma Central shares their financial success by offering affordable loan rates, including a wide range of loan products including automobile, home loans, and student loans. Oklahoma Central serves its community by actively participating in community events and fundraisers.

Over the years, the credit union has dedicated thousands of hours in community service and thousands of dollars in donations to the organizations that make a difference in Tulsa and to credit union members.

Exp. 01/21/17


Mortgage Originator: Heritage Federal Credit Union (Newburgh, IN)

Join Heritage Federal Credit Union's collaborative mortgage team and take pride in working for an organization that strives to provide an excellent home buying or refinancing experience. Mortgage Originators contribute to making the home buying process seamless for our members by collaborating with our mortgage team. Originators utilize excellent communication and active listening skills to assist our members in navigating through the mortgage process. Additionally, they assist the members with determining the best product available with a multitude of mortgage options available to them.

The ideal candidate must be able to communicate with the members in defining their home buying needs and work to place them in the best product.

Additional duties include, meeting monthly production goals, managing deadlines and coordinating with co-workers to meeting those deadlines for the home buyer.  Continuing communication with the member through-out the process is vital in this position.

Requirements include, a high school diploma, two years of previous mortgage origination experience, ability to work at a rapid pace and manage many open mortgage loans in process at the same time.  Additional requirements include understanding the foundation of determining credit worthiness, financial institution lending regulations as they relate to mortgages, familiarity with title reports, insurance and appraisals and knowledge of secondary mortgage lending requirements. Excellent communication and public relations skills a must.

Excellent benefit package including 401k and health insurance.  EOE

Interested applicants apply online at HFCU.info.

Exp. 01/31/17


Senior Consumer Lending Underwriter:  Heritage Federal Credit Union (Newburgh, IN)

Responsible for receiving, reviewing, and processing applications for retail consumer, indirect automobile, home improvement, second mortgage, home equity, credit card, and overdraft account loans.  Assembles and evaluates loan applications and approves those that meet initial lending criteria and are within approved lending limits.  Presents loan requests above lending limit for approval as per loan policy.  Ensures members and prospective members are promptly and professionally served.  Provides general credit union information and cross-sells services.

ESSENTIAL FUNCTIONS AND BASIC DUTIES

1. Assumes responsibility for effectively receiving, reviewing, and processing loan applications.

  • Receives loan applications from branch personnel and indirect automobile dealers, and processes preliminary documentation on loan requests.
  • Evaluates and verifies loan applications and credit worthiness.  Computes debt ratios.  Verifies employment and income as necessary.  Determines value of collateral.  Approves/ denies or counters loans within limits of authority.  Requests additional information if required from branch staff or auto dealers.
  • Relays conditions of approval or denial to appropriate employee or dealer and suggests counter offer where applicable.
  • Performs duties of area personnel as required.
  • Ensures lending operations are conducted in accordance with established credit union policies and are legally compliant.
  • Maintains working relationships with branch staff and auto dealers to ensure additional business.  Offers assistance to branch staff as needed in relation to loan quality.
  • Stays abreast of consumer lending policy and contributes idea or suggestions as they arise.
  • Stays abreast of consumer lending financial rules and regulations and apply them as appropriate.

2.  Assumes responsibility for establishing and maintaining effective and professional business relationships with customers.

  • Keeps branch staff and auto dealers properly informed of credit union loan policies and services.
  • Ensures the credit union's professional reputation is projected and maintained.

3.  Assumes responsibility for establishing and maintaining effective coordination and communication with area personnel and with management.

  • Assists area personnel as needed. Assists other Loan Officers.
  • Assists in training and cross training loan support personnel.
  • Completes reports and records promptly and accurately. Inputs loans and all supporting documents as required.
  • Attends meetings as required.
  • Keeps Management informed of area activities and of any significant problems.

4.  Assumes responsibility for related duties as required or assigned.

  • Actively and professionally cross sells credit union products and services.
  • Stays informed regarding local and national economic conditions and legal and regulatory changes.
  • Ensures proper maintenance, cleanliness, and security of work area, desks, equipment, etc.

PERFORMANCE MEASUREMENTS

  • Lending functions are effectively performed in accordance with established credit union policies and with legal and regulatory requirements.
  • Good business relations exist with members/dealers and branch staff. Programs and services are properly and thoroughly explained and members' needs accurately assessed.  Members' problems are courteously and promptly resolved.
  • Required reports are accurate and timely.
  • Good working relationships exist with area personnel and with management. Area personnel are assisted as needed.
  • Credit applications and related financial data are closely and effectively analyzed and evaluated.
  • Personal delinquency write-off numbers are in line with credit union objectives.

QUALIFICATIONS:  Education/Certification:  Associate's degree in business related field or equivalent financial institution experience.

Required Knowledge:

  • Knowledge of credit union loan services, policies, and procedures. 
  • Advanced knowledge of financial institution lending regulations.
  • Advanced knowledge of  required loan documentation.
  • Advanced knowledge of consumer and residential lending practices.

Experience Required:  Three to Five years of previous lending experience in a financial institution.

Skills/Abilities:

  • Excellent interviewing, communication, and public relations skills.
  • Strong analytical and financial skills.
  • Ability to operate related computer applications, and other business equipment including calculators, typewriter, printer, telephone, and notary stamp.
  • Good typing skills.

Apply online.

Exp. 01/31/17


Chief Marketing Officer: Anheuser-Busch Employees' Credit Union (St. Louis, MO)

Member of executive leadership team.  Develops and implements the marketing strategic plan in accordance with the short and long term strategic objectives.

  • Develops brand and marketing strategy for ABECU. Owner of media connections strategy including digital, social, public relation, experiential and paid media including strong utilization of data analysis (internal and external).
  • Identifies product development opportunities based on changing consumer behaviors, member feedback and product performance. Ensures continual analysis to measure and improve services. Measures results on major campaigns and reports results to President/CEO.
  • Explores portfolio opportunities by identifying emerging trends and consumer needs through insights and market research studies.  Coordinates usage of third-party financial analysis tools including but not limited to customer data compilation and MCIF.
  • Feeds the Innovation and existing pipeline with relevant concepts to leverage brand equity and share.
  • Maintains voice in each local market. Serves as spokesperson for ABECU to the media.
  • Spreads consumer and member knowledge within the company through reports, presentations, workshops and training sessions in order to maximize effectiveness of ABECU action plans. Develops marketing staff by providing information, educational and experiential growth opportunities.
  • Defines, appoints and manages external business partners and research agencies.
  • Leads and develops people pipeline for effective marketing organization.
  • Participates on various boards and committees for financial and advertising industries and reports market information to executive management.
  • Achieves financial objectives by establishing objectives; developing budgets; controlling costs; maximizing use of assets.  Approves all expenditures of annual marketing budget.

Job Qualifications:

Marketing Technical/Functional Marketing Skills:

  • Strategic planning
  • Brand development (brand proposition, visual identity)
  • Connections planning (media, public relations, digital, social, radio, experiential)
  • Creative development
  • Agency management
  • Insight development through research and analytics

Leadership Skills:

  • Lead strategic planning for ABECU
  • Negotiation and influence skills
  • Communicate effectively with board, management, members
  • People management and organization skills
  • Presentation skills

Knowledge of the following areas:

  • Business performance management
  • People performance management
  • Current lending environment and practices

Job Qualifications

  • Bachelor’s degree is required. Post-graduate degree in marketing or MBA preferred.
  • Minimum of 10 yrs experience in Marketing is required. Financial experience is a plus.
  • Strong leader that envisions new ways to grow, set direction and enroll others.
  • Willingness and ability to deliver breakthrough results, and quality of work output.
  • Self-starter with strong analytical and creative problem-solving skills as well as strategic thinking capability.
  • Strong written and verbal communication as well as presentation skills.
  • Expert knowledge of insight tools, concept development, product development, brand development and tracking and optimization.
  • Proven track record of managing cross functional teams.
  • Proven strategic thinking capability to facilitate business building execution.
  • Must be a creative collaborator who can lead both internal and external teams in through both the ideation and development phases.
  • Knowledge of P&L statements and key components.
  • Cultural Fit within ABECU
  • Domestic travel required.

Interested candidates please forward resume via email or apply on ABECU's website (abecu.org).

Exp. 01/31/16


Senior Vice President - Lending:  Arsenal Credit Union (Arnold, MO)

Arsenal Credit Union, a progressive $219 million dollar St. Louis-area credit union with six branch locations, has an opening for an experienced and results-oriented professional.

Reporting directly to the President, this position will serve as a key member of the senior management team and participate in strategic planning and supports the short and long-term goals and vision of the organization. The SVP Lending is responsible for researching and evaluating the feasibility of new and innovative lending products for the purpose of increasing effectiveness and loan penetration and growth. This position is accountable for loan underwriting and portfolio management, loan processing, loan production, driving organizational loan growth, loan delivery channels and third-party relationships. The SVP Lending will provide leadership, strategic oversight and direction to all areas of responsibility.

Applicants must meet the minimum qualifications:

  • 7 - 10 years of financial institution management experience
  • Extensive experience underwriting loans and expediting loan approval process
  • Extensive experience analyzing and building loan portfolios
  • Proven leadership and project management
  • Excellent human relations, communications, motivation, and problem solving skills
  • College degree or equivalent experience

Interested candidates must reply via email with a resume and salary expectations to Lori Crutchley, Vice President.  Applicants will only be considered if salary expectations are included with the online application.

Arsenal Credit Union is an EOE/M/F/Disability/Veteran.

Exp. 02/28/17


Loan Counselor (Collector): 1st Financial Federal Credit Union (Wentzville, MO)

The primary function of this position is to assist 1st Financial Federal Credit Union to achieve our mission of saving member’s money, making member’s money and saving member’s time. One of the primary means to achieve this end is to ensure that outstanding service is delivered to both internal and external members. A key component of this service is to identify the financial needs of the member and recommend an appropriate credit union solution.

MAJOR RESPONSIBILITIES:

  • Responsible for delivering a high level of member service to internal and external members in alignment with the credit union’s Service Promises.
  • Meets all established sales and service goals.
  • Contact and follow-up with members regarding delinquent installment loans, Visa's, and negative accounts.  Must meet minimum performance standards for account contacts per day and maintain an acceptable level of delinquency balances.
  • Possess adequate product knowledge as measured by the annual product knowledge certification assessment.
  • Perform ongoing account-by-account analysis of potential loss situations and recommend a course of action to be taken. This includes building fraud cases for the law enforcement agencies.
  • Document discussions with and/or promises from members in the collections system.
  • Locate accounts with old or bad information through skip-tracing.
  • Notify co-applicants, co-signers, or guarantors of delinquent accounts and obtain payment arrangements
  • Responsible for Right to Cure notices, collection letters, and any other relevant letters to properly collect accounts.
  • Secure necessary credit bureau reports.
  • Provide budget and debt counseling to members in financial trouble.
  • Serve as a resource to other employees as needed.
  • Assist in meeting and exceeding individual, team and credit union goals.
  • Attend and participate in Credit Union trainings and meetings.
  • Exercise independent judgment and critical thinking to resolve issues, suggest improvements, and embrace new ideas.
  • Exercises independent judgment and critical thinking to resolve issues, suggest improvements, and embrace new ideas.
  • Perform other duties and special projects as assigned.

QUALIFICATIONS:

Education/Experience: High School diploma or equivalent is required. One or more years of collections experience is required. Collections experience in a financial institution is preferred. Candidate must be at least 18 years of age.

OTHER REQUIREMENTS:

  • Schedule: This position requires working a 40-hour week including some Saturdays on a rotation basis. Hours will be discussed with the hiring manager.
  • Quality:  Able to meet company requirements and standards. Accuracy is a must.
  • Attendance:  Adheres to company policy.
  • Performance:  Meets per-established goals and deadlines.
  • Other:  Incumbent must become a member of OPEIU Local 13 (union) upon hire. Incumbent must have satisfactory credit and background check and must be able to be bonded.

Interested candidates may submit their resume via email to TarAnn Barrett, HR Manager.

Exp. 02/28/17


Vice President of Lending: Cannon Federal Credit Union (Clovis, NM)

Cannon Federal Credit Union, located in Clovis, New Mexico with over $65 million in assets, is currently in search of a Vice President of Lending to lead the organization’s loan operations.  Reporting directly to the President/CEO, this individual will be charged with driving a robust consumer loan operation with a progressive indirect lending program.  Additional responsibilities will entail overseeing and growing direct auto loans and a credit card portfolio.  Successful candidate will have an extensive background in consumer loan underwriting, a fundamental understanding of developing loan policy and underwriting criteria, and proven dealer relationship experience.  A background in mortgage lending would bring added value to this role.  The ideal candidate will have 10 plus years of underwriting experience coupled with five plus years of management experience.  A Bachelor’s degree is strongly preferred.  

Interested candidates please reply via email to Katie Blatzer, Executive Recruiter.  Please include reference number 1030 when applying.

COMPANY DETAIL: Cannon Federal Credit Union has been serving the Clovis, New Mexico area and Cannon Air Force Base since its charter in 1952. With over 7,600 members their mission is to provide their customers with quality, affordable, worldwide financial services through a personalized, technologically-enhanced environment and a unified team of caring professionals dedicated to your financial goals. Today, membership is open to residents of Clovis south of 21st Street, Roosevelt County, employees of the City of Clovis, employees of Clovis Community College, and employees of the City of Clovis. Once a person joins the credit union, they may remain a member for life, even if their relationship to a qualifying organization changes, as long as his or her account remains open. Recently, Cannon Federal Credit Union launched a new online banking platform including mobile banking and the launch of their new mobile application.

Exp. 2/28/17


Commercial Business Development Officer: Neighbors Credit Union (St. Louis, MO)

Neighbors Credit Union is a full service financial institution offering products and services to the St. Louis Metro area with assets in excess of $330 million! Neighbors Credit Union is seeking a Commercial Business Development Officer to join our team! We're local, we're stable, and we're flexible!

The right individual will help us grow our commercial lending and commercial deposits.  If you have a passion for meeting the needs of small business owners and enjoy new business development, this may be the position for you.

New business development, including direct mailing programs, following up on leads, calling on targeted prospects and generating new leads through community involvement will be key responsibilities for this position.  A successful Commercial Business Development Officer profiles business members to identify product and service solutions that meet the financial needs of the member's business, as well as, potential needs for the business's employees, and owners. The successful applicant must be relationship oriented and aggressive in business development. Solid knowledge of commercial banking products and excellent interpersonal skills are equally important for this position.

Neighbors Credit Union offers a competitive salary, incentive and benefits package, in exchange for your talent and experience.

Job Responsibilities:

  • Responsible for developing, servicing, and retaining relationships with small business members. Retention of the member base through value added and exceptional service is required.
  • Acquire new business loans and deposit accounts. Analyze and develop strategies for growing commercial business deposits, loans and investments through relationship building with business partners.  Prospect to bring in new business members and develop a referral network; i.e. [Branch employee referrals; CPAs, Commercial Real Estate Brokers; Chamber of Commerce and other community contacts] to expand the business member base of loans and deposits.
  • Expand and retain relationships. Profile new and existing business members to ensure cross-sell of deposits, cash management, loans, and other credit union products. Follow up on all business accounts to ensure the full opportunity has been captured.
  • Work with other departments to uncover sales opportunities with both current and potential business members. Make referrals to branches and other departments; i.e. investments, consumer loans, etc.
  • Interview loan applicants. Collect and analyze financial and related data to determine the general credit-worthiness of the prospect and the merits of the specific loan request.
  • Monitor loan repayment activities and take necessary action to collect delinquent accounts within the portfolio.
  • Must be current with small business trends to know their challenges and needs. Be able to match solutions to their needs.
  • Consistently provide a high level of member service to business members.

Qualifications:

  • Banking experience with a minimum of five years in commercial lending is required.
  • A college degree in Business Administration or related field or equivalent experience.
  • Strong business development and relationship management skills. Excellent oral and written communication skills.
  • Ability to cross-sell products, along with proven sales and product expertise with business clients. Strong knowledge of loan products and processes.
  • Knowledge and understanding of business lending practices, loan documentation, loan policy, regulations, underwriting, closing, and loan servicing requirements.
  • Possess advanced relationship management, new business development and sales prospecting skills. Possess a good understanding of which types of businesses are a good fit for the loan products and deposit services that our Credit Union offers. Strong teamwork skills, both within Business Dept. and all Credit Union departments. Strong time management and problem solving skills. Member focused with excellent interpersonal skills and communication skills.

Interested candidates should send a resume via email to Jessica Bira, Human Resources Generalist.

Equal Opportunity Employer
Exp. 02/28/17


President/CEO: PSE Credit Union (Cleveland, OH)

With approximately $125 million in assets, PSE Credit Union, located in the Cleveland, Ohio metropolitan area, is currently in search of an executive to replace their retiring President/CEO.  The board of directors is seeking an individual that will bring a progressive and dynamic strategic vision to the organization.  They will look to the incoming CEO to expand credit union awareness in the community, develop a robust investment strategy, enhance marketing and business development initiatives and drive a cultural shift within the credit union to promote a sales and service culture.

Additionally, this individual will be looked upon to drive and execute the strategic planning process and implement policies for sustainable loan growth.  The successful candidate will have five plus years of experience in a senior leadership role within a financial institution, proven coaching and mentoring skills, and a history of driving strategic initiatives.

Bachelor’s degree is strongly preferred.

Interested candidates, please send your resume via email.  Please include reference number 1022 when applying.

COMPANY DETAIL:  With six locations throughout Cuyahoga County, PSE CU has $125 million in assets and serves nearly 20,000 members. Since 1955, PSE CU has been committed to providing personal, professional, and priced-right financial solutions for every stage of their members’ lives. The credit union currently serves the staff and students of the Parma, North Royalton, and Strongsville School Systems, the city workers in several surrounding cities (Parma, Parma Heights, Strongsville, Seven Hills, and North Royalton), and the employees of more than 200 other organizations. PSE CU believes in providing a pathway to your success, and when opening an account at the credit union, you become a lifetime member and partial owner.

Exp. 02/28/17


Publisher’s Note: Job postings are written by, and included at, the request of the associated organization and are valid at the time of publication. Hiring decisions are made solely at the discretion of the organization requesting publication of the position. Send credit union related job postings to jobs@HeartlandCUA.org. HCUA reserves the right not to publish any submitted posting.