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Account Resolutions (Collections) Manager: 1st Financial Federal Credit Union (Wentzville, MO)

1st Financial Federal Credit Union, one of St. Louis’ Top Work Places, isn’t just another job.  It’s a career with a cause!   Our employees are a driving force in helping people achieve their financial dreams!  And we’re growing!  1st Financial has an immediate opportunity for a seasoned Collections Manager in our Account Resolutions (Collections) Department.

Are you an accomplished collections professional with more than two (2) years of department management experience?  Do the acronyms FDCPA, UDAAP, SCRA, and CFPB roll off your tongue?  Does your resume include more than five (5) years of progressive collections experience in a Credit Union or Financial environment?  If you possess and promote a highly positive, member-service attitude with a keen ability to inspire and motivate a team of collectors to achieve high levels of performance, then Account Resolutions Manager at 1st Financial might be the next step in your professional career!

Our Account Resolutions Manager will successfully lead our team of 8 to 10 collectors and all operations of the Account Resolutions Department providing leadership, coaching and guidance.  In addition, an effective manager will establish, review, and recommend revisions to collections policies and procedures as needed to ensure compliance with state and federal laws, improve efficiencies and department performance, and support the strategic goals of the credit union.

Ready to lead our Account Resolutions (Collections) Team and support the Credit Union in our mission to our members: Save you money.  Make you money.

Save you time. That’s why we exist?  Apply today!  Interested candidates submit your resume via email to Kacie Alexander.

Exp. 09/01


Collections Specialist: White Eagle Credit Union (Augusta, KS)

This position will work closely with the Collections Manager to review, analyze and communicate with delinquent loan account holders and handle tasks related to bankruptcies, small claims and repossessions.  Candidate is a high school graduate with preferably two years of college and six months of collections experience.  Candidate will demonstrate success in delinquency control, have some accounting knowledge, have the ability to write and speak clearly and is interested in the welfare of people.

Interested candidates submit your resume via email to Jamie Britain, Executive Administrative Assistant.

Exp. 07/31


Compliance Officer: Mercy Credit Union (Springfield, MO)

Responsibilities and Qualifications:

The purpose of the Compliance Officer position is to coordinate the credit union's overall compliance with applicable state and federal rules, regulations and statutory requirements. The Compliance Officer will be responsible for the implementation of a compliance program and will perform the primary duties and responsibilities listed below. The Compliance Officer should be conscious of streamlining efforts, cost effectiveness, safety and soundness, and proper maintenance of the internal control structure.

The Compliance Officer position will report to senior management and the board of directors. The Compliance Officer position will be of sufficient range/level and authority to carry out the duties assigned and provide for proper reporting of matters requiring managements attention and to ensure that agreed upon appropriate corrective action is implemented.

The Compliance Officer shall have reasonable access to all credit union activities, records, property and personnel necessary to fulfill the duties and responsibilities of the position

Qualifications:

Each career at Mercy represents unique members of our caring ministry’s “body”, working together for the health and strength of the whole. To achieve our goals, we need all the parts functioning at their best and this requires the specific qualifications that you’ll bring with you:

  • High School Diploma
  • 3 years of banking compliance experience.
  • Experience auditing credit unions is helpful.
  • Must have completed, or agree to complete, a compliance officer certification program such as the CUNA Regulatory Compliance School within two years of hire date.
  • Thorough understanding of, and ability to interpret the Wisconsin Consumer Act, Truth in Lending Act, Real Estate Settlement Procedures Act, and all other laws and regulations which apply to credit unions.
  • An understanding of the regulatory process of credit unions is helpful.
  • Broad understanding of, and practical experience with, credit union or other financial institution operating areas, functions, products and services.
  • Proficient in Microsoft Office Products such Word, Excel, and Outlook.
  • Well organized, efficient, self-starter able to work independently.
  • Detailed oriented, in order to generate accurate and precise work.
  • Excellent analytical skills, and the ability to conduct thorough research and to interpret and understanding laws and regulations.
  • Provide workable recommendations and solutions to problems.
  • Ability to simultaneously handle multiple tasks and changing priorities in an efficient and effective manner.
  • Excellent oral and written communications skills.
  • Ability to work with all levels of management and credit union staff, as well as members.

We’ll Support You at Work and Home:  Our foundations are built on dignity and respect. Modern Healthcare Magazine named us as a “top 100 places to work.” We go out of our way to help people feel welcomed. We offer day-one comprehensive health, vision and dental coverage, PTO, and employer-matched retirement funds, even to part-time employees. We’re proud to provide tuition reimbursement to help you grow and learn new skills.

What Makes a Good Match for Mercy:  Compassion and professionalism go hand-in-hand with us, along with exceptional quality care. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We’re also collaborative and are not afraid to do a little extra to deliver excellent care – that’s just part of our commitment. If that sounds like a fit for you as well, we encourage you to apply.

Connect with Mercy

To apply submit your resume here.

Exp. 09/30
 



Vice President of Internal Audit Department: California Coast Credit Union (San Diego, CA)

POSITION DETAIL:  

Located in San Diego, California, holding more than $2.4 billion in assets, California Coast Credit Union is seeking a Vice President of Internal Audit.  In this position you will be reporting directly to the Supervisory Committee with a dotting line reporting structure to the President/CEO.

Responsibilities will be to define, plan, and direct a staff in conducting audits across the entire organization.  Primary functions include evaluating internal controls, ensuring compliance with corporate policies & regulators, mitigating risk, and reporting findings to the governing body. The ideal candidate will have exceptional analytical skills, effective written & communication skills, experience with managing relationships with regulators, and enhanced project management experience.  The credit union is seeking someone with five plus years of experience leading audits for financial institutions, strong computer skills, and a broad knowledge of accounting principles.  Bachelor’s degree required and industry certifications a plus.  Please include reference number 1111 when applying.

COMPANY DETAIL:

In 1929, California Coast Credit Union was founded with the promise of “people helping people,” and that guiding principle has been apparent in everything the credit union does, from the accounts, loans, and rates offered, to the personalized, caring attention the credit union provides. California Coast has a long history of member service. As the oldest credit union in San Diego, the credit union was founded by a group of educators. Today, California Coast has more than 167,000 members in 25 locations in San Diego and Riverside counties.  California Coast believes in giving back to the people they serve through their involvement in local charities and causes. The Cal Coast Cares Foundation is a non-profit foundation created by California Coast CU to support education in their communities through working with local school districts, participating in food drives, and providing scholarship opportunities for students as well as grants for local educators.

Questions on your next career move? Contact Marcus Cotton, VP Executive Recruiting, at 832-200-8714 or email mcotton@curesources.coop.

Exp. 07/11



VP of Risk Management: California Coast Credit Union (San Diego, CA)

POSITION DETAIL:

​With $2.4 billion in assets, California Coast Credit Union, located in San Diego, California, is currently in search of a Vice President of Risk Management.  Reporting directly to the Chief Financial Officer, this individual will be responsible for enhancing the organization's enterprise risk management program.  Areas of responsibility within risk will include, but not be limited to, compliance, fraud, vendor management & contract review, and evaluation of insurance requirements.  This role will encompass all areas of enterprise risk, and the successful candidate in this position will possess the keen ability to utilize the expertise of staff at the credit union. Additionally, this individual will provide a forward-thinking, strategic vision for risk management and act as a strong leader, coach, and mentor to their staff. The ideal candidate will have five plus years of experience in managing an enterprise risk management program for a financial institution, experience with ERM software, and the leadership qualities for a high performance culture. Please include reference number 1110 when applying.

COMPANY DETAIL:

In 1929, California Coast Credit Union was founded with the promise of “people helping people,” and that guiding principle has been apparent in everything the credit union does, from the accounts, loans, and rates offered, to the personalized, caring attention the credit union provides. California Coast has a long history of member service. As the oldest credit union in San Diego, the credit union was founded by a group of educators. Today, California Coast has more than 167,000 members in 25 locations in San Diego and Riverside counties.  California Coast believes in giving back to the people they serve through their involvement in local charities and causes. The Cal Coast Cares Foundation is a non-profit foundation created by California Coast CU to support education in their communities through working with local school districts, participating in food drives, and providing scholarship opportunities for students as well as grants for local educators.

Questions on your next career move? Contact Marcus Cotton, VP Executive Recruiting, at 832-200-8714 or email mcotton@curesources.coop.

Exp. 08/30



Manager of Internal Audit:  First Community Credit Union (Chesterfield, MO)

First Community Credit Union is seeking a Manager of the Internal Audit Department at our corporate office in Chesterfield. This individual will manage all aspects of the internal audit department, develop an annual audit plan, asses internal controls, prepare formal reports and audit procedures. This individual will work closely with senior and upper level management teams to communicate results of audit findings. The ideal candidate will have 5 plus years of audit and management experience in the financial industry.  CIA or CPA is preferred.

The hours for this position are 8:00 a.m. to 4:30 p.m. Monday through Friday.

For more information and to apply online, please visit our website at www.firstcommunity.com or email your resume to cchambers@firstcommunity.com.

Exp. 06/15


Manager: Kansas Air Guard Credit Union (Topeka, KS)

Overview:

Kansas Air Guard Credit Union, located in Topeka, KS, with an asset size of 5.1M is in search of a proven leader to fill the role of Credit Union Manager. We are a non-profit financial cooperative organized solely to meet the needs of our membership. Chartered in 1958 to serve the needs of the Forbes Field employees and their families, KSAGCU serves over 600 members!   

Job Description:

Under the direction of the Board of Directors, the Credit Union Manager will ensure the short and long term financial stability of The Kansas Air Guard Credit Union, while maintaining outstanding customer service to its 600 plus members.  The manager shall provide sound direction in the administration of the credit union’s operations including supervising the staff, and ensuring a positive member experience.

Essential Functions and Responsibilities:

  • Promote the credit union and act on its behalf in its dealing with members, partner organizations and the general public.
  • The Manager is responsible for ensuring financial stability and membership satisfaction.
  • Develop, maintain, implement, and administer all operating policies and procedures and decisions of the Board of Directors for credit union activities.
  • Assist and work collaboratively with the Board in identifying and establishing future sources or resources for continued growth.
  • Ensure all statutory and required reports are accurately and timely completed and/or filed.  Ensure the Kansas Air Guard Credit Union is in compliance with the Federal Laws and Regulations set forth by the National Credit Union Administration and other State and Federal Regulatory agencies.
  • Ensure effective management and security of the assets including the premises and all contents.
  • Secure keys and combination numbers to ensure unauthorized access does not occur.
  • Foster positive relations with members, staff, the Board, Committees, and the general public.
  • Assist in selecting, training, and maintaining qualified credit union personnel. Ensure that staff is trained in all aspects of their jobs. Keep staff up to date of trends, exchange ideas and general credit union information.
  • Maintain and complete payroll information.
  • Management and supervision of credit union staff, including enforcement of policy and compliance.
  • The Manager shall provide strategic direction, vision, leadership, and management to functional areas.
  • Analyze work flow and work product of the credit union on a continuous basis and make changes to improve efficiency and reduce cost.
  • Ensure all required documents are included in member files. Such as but not limited to income verification, correct debt to income calculations, completed loan applications, titles for collateral.
  • Shall serve as a loan and collection officer, control cash and investments, and manage cashier duties.
  • Perform collection activities. Follow Board approved collection policy such as but not limited to: ensuring liens are filed where appropriate, making contact and documenting contact with delinquent members to garner payments, following charge off policies.
  • Ensure the bank reconciliations are performed monthly and yearly.  The months shall be closed out including the end of the year.  Any discrepancies shall be immediately reported to the Supervisory Committee.

Requirements: 

  • Education/Certification: HS Diploma required; college degree in business, finance, accounting or other related field preferred; experience may substitute for education. 
  • Required Knowledge: Thorough knowledge of the industry, including production, research and development, sales, and required support activities. Basic knowledge of business support functions including human resources, information technology, accounting, and finance.
  • Experience Required: Two to five years of progressive related experience in the credit union, banking or other financial services industry.
  • Interpersonal Skills: The ability to motivate or influence others is a material part of the job, requiring a significant level of diplomacy and trust. Obtaining cooperation (internally and/or externally) is an important part of the job.

To Apply:  Candidates seeking employment should be highly motivated, energetic, and professional team players. In return you will receive a challenging position with competitive salary and excellent benefits. Send your resume and salary requirements to jobs@heartlandcua.org. We are waiting to hear from you!

Exp. 09/30


Chief Financial Officer: Affinity Credit Union (Des Moines, IA)

Affinity Credit Union, a $111 million financial institution located in Des Moines, Iowa is seeking an experienced Chief Financial Officer to join our team.

The CFO will report directly to the CEO and will lead the accounting and finance operations of the credit union. The CFO is a member of the management team and will collaborate with others on the Affinity Credit Union team to drive the strategic initiatives of the organization.

The CFO will oversee all the financial and accounting functions of the credit union including all financial accounting, budgeting, asset liability management and management of the investment portfolio. The CFO will prepare the quarterly NCUA Call Report and be the primary liaison to external auditors and examiners during the examination process.

Qualified candidates must have accounting and financial management experience in the financial services industry; credit union industry experience is preferred.

The ideal candidate will have a bachelor’s degree in accounting or finance.

Please send cover letter, resume, and salary history/requirements to:  AffinityCUsearch@gmail.com.

Exp. 08/19



Chief Financial Officer:  Energy Capital Credit Union (Houston, TX)

Holding more than $235 million in assets, located in Houston, Texas, Energy Capital Credit Union is currently in search of a Chief Financial Officer to lead the accounting and finance operations of the organization.  In this role you will be responsible for championing the budgeting process, overseeing asset liability management, accounting, financial reporting, compliance, and information technology.  This individual will also assist in projecting loan volume, serve on the credit committee, and have loan authority.  The successful candidate will have a strong fundamental understanding of accounting principles, lending experience, a background in managing technology operations, and experienced in overseeing accounting, finance, and compliance within a financial institution.  Five plus years of management experience and Bachelor’s degree is required.  CPA is strongly preferred.  ​Please include reference number 1070 when applying.

COMPANY DETAIL:   Energy Capital Credit Union was chartered in 1934 under the name Humble Employees Federal Credit Union. Today, the credit union has three branch locations located in Houston and Spring, Texas, serving more than 16,800 members. The primary field of membership at Energy Capital CU is ExxonMobil employees, annuitants, and their families around the world. Once you become a member of Energy Capital CU, you may retain your membership no matter where you work or live. The introduction of new services and products, competitive rates on loans and savings, and friendly knowledgeable staff have all contributed to Energy Capital CU becoming the primary financial institution for many of its members.

Interested candidates please send your resume via email to Marcus Cotton, VP Executive Recruiting.

Exp. 08/30



Manager/CEO: USPLK Employees Federal Credit Union (Leavenworth, KS)

USPLK Employees Federal Credit Union, located in Leavenworth, KS, with over $33 million in assets is seeking to replace their retiring Manager/CEO.  We are a non-profit financial institution with a closed membership serving the employees of the Department of Justice in Leavenworth and the Greater Kanas City area. Chartered in 1941 we currently serve more than 2400 members.

Essential Responsibilities:

  • Ensure the credit union is in compliance with Federal, State and National Credit Union Administration (NCUA) laws and regulations. Acceptable achievement with reviews.
  • Manage the day-to-day operations to ensure member needs are met. Ensure the accountability, security & safety of all assets to include cash and other resources (keys, combinations, other).
  • Develop, maintain and administer all operational policies and procedures. Implement decisions made by the Board of Directors.
  • Work with the Board of Directors and Supervisory Committee to enhance operations. Make recommendations to enhance growth and service members.
  • Ensure all monthly financial transactions are accurate and properly reflected in monthly financial statements presented to the Board of Directors.
  • Prepare, implement and review the Strategic Action Plans and Budget that is presented annually to the Board of Directors.
  • Management and supervision of staff and volunteers where appropriate.  Enforce Human Resources policies and procedures.
  • Maintain a current knowledge of credit union operating systems. Recommend training where needed for manager and staff.
  • Oversee and make recommendations for employee benefit plan.
  • Oversee the maintenance and safety of the Credit Union Facility.

Education: 

A Bachelor’s Degree in a Business-related field is preferred or Management Experience working in a credit union, bank or financial institution (minimum of 2 years).

Application Instructions:

Interested candidates may apply for this opportunity by submitting your resume via email to jobs@usplkefcu.org.

Exp. 6/30/18



Vice President of Lending: University Credit Union (Miami, FL)

Located in Miami, Florida, University Credit Union with $205 million in assets is in search of a seasoned executive to lead their lending operations.  The credit union will look to this individual to oversee a loan portfolio consisting of consumer, mortgage, home equity, small business and participation loans.  This is an opportunity for someone to develop and execute a lending plan and strategy, including product development and loan promotions.  Additionally, this person will be responsible for enhancing the technology used within the lending area and promoting the credit union in the community.  As a part of the executive management team, this individual will be involved in strategic planning and will be responsible for reporting on lending operations to the board of directors.  The ideal candidate will have five plus years of lending experience within a financial institution and a proven ability to promote loan growth.  Bachelor’s degree is required and bilingual in Spanish is a plus. Please include reference number 1080 when applying.

COMPANY DETAIL:  University Credit Union has six branches and six ATMs throughout Dade County, Florida, and serves nearly 18,000 members.  The credit union was established in 1947 to serve the University of Miami faculty, staff, and alumni.  Today, the credit union has branch locations strategically located on or near the university campuses, and is affiliated with the Credit Union Service Corporation with a network of Shared Service Centers offering members access to their accounts worldwide. University CU is committed to providing the best possible financial services to its members at a low cost with favorable rates and overall financial assistance while in constant pursuit of world-class member service.

Interested candidates please submit your resume via email to Haseem Hannah, Executive Recruiter.

Exp. 08/30



Vice President of Information Technology: Brazos Valley Schools Credit Union (Katy, TX)

Managing more than $700 million in assets, Brazos Valley Schools Credit Union, located within the Houston metropolitan area in Katy, Texas, is currently in search of a technology executive to lead the credit union’s information technology operations.  The executive team is seeking an individual with a diverse background in technology to include networking, security, disaster recovery, core operations and telecommunications.

Responsibilities will be base around putting formal technology procedures and processes in place, and supporting the strategic goals and growth of the credit union.  The ideal candidate will be a strong coach/mentor; have proven vendor management experience, and be well versed in documentation and compliance.  This individual will have strong managerial skills coupled with a minimum of five years of experience managing technology within a financial institution.  Bachelor’s degree is preferred. 

COMPANY DETAIL:
Brazos Valley Schools Credit Union has 11 locations in Katy, Brenham, Bryan, College Station, Missouri City, Rosenberg, and Sugar Land serving more than 50,700 members. Chartered in 1954, the credit union’s original purpose was to serve the teachers who were newly hired and weren’t paid until several months into the job. The credit union was originally chartered as Tri-County Teachers Credit Union (serving educators of Waller County, Fort Bend County, and Katy ISD). The name was changed to Brazos Valley Schools Credit Union to better describe the 13 county area of Texas which the credit union now serves. Today, Brazos Valley Schools CU is committed to providing quality and convenient services to meet the financial needs of its members who live, work, worship, or attend school within 10 school districts in Texas.

Questions on your next career move? Contact Haseem Hannah, Executive Recruiter, at 832-200-8718 or email hhannah@curesources.coop.

Exp. 07/30



VP of Information Technology: Heritage Federal Credit Union (Newburgh, IN)

We are looking for a dynamic individual to join our Information Technology department!  The Vice President of Information Technology is responsible for organizing and managing the deployment and operations of software application systems, database systems, telecommunication systems, and all end user systems.  This position is also responsible for creating and producing metric values and reporting related to production service performance and quality.  Supervises the programmers and business analysts providing daily direction and support to meet the operational goals while keeping projects on target as specified in the project scope.  Diagnoses and resolves complex programing and database problems, and manages resources according to strategic initiatives.

Evaluates, recommends, and implements system software and solutions and assists in the development of IT strategies, policies, and disaster avoidance planning and information security.  Maintains professional business relations with clients and outside contacts.  Keeps management well informed of area activities.

ESSENTIAL FUNCTIONS AND BASIC DUTIES:

  • Assumes responsibility for the effective administration and supervision of the Credit Union IT Systems.
    • Partner with Executive and Management Support Teams to identify, prioritize, and deliver critical technological initiatives in accordance with approved project scope.
    • Develop and oversee a Credit Union wide data analytics program ensuring that all business units have quality information that may be acted upon from the data within their area of responsibility.
    • Manages the vendors contracted to provide information technology services for the credit union and ensures the work provided aligns with the terms and conditions of their contracts.  Holds them accountable for occurrences outside the agreed upon service level agreements relative to their contract and to the project work.  Capitalizes on opportunities to mitigate exposure during disruptions of service.
    • Partners with business unit leaders to plan new systems and to determine the feasibility and cost of delivering new systems or enhancing existing systems.  Using cutting edge technologies, ensure that any new software integration into company systems meets a high degree of quality, meets functional requirements, and meets system and regulatory compliance.
    • Assist with creating and updating departmental policies and procedures ensuring that they support the needs of the credit union and provide secure operations that have controls to mitigate loss of data.
    • Demonstrate leadership and collaboration by working effectively across multiple groups, divisions and service channels in a constantly changing environment.
    • Develop the IT staff through promotion of a positive work environment with an emphasis on teamwork and competence development by providing a clear vision and direction.
    • Fosters a strong commitment to deliver excellent service to all system users including credit union members.  Develops and continuously improves metrics that measure quality service to business units.
    • Define and enforce coding and development standards and policies for the programming team by creating standard operating procedures for credit union utilization of programming, database and reporting tools and languages for development, testing and deployment of custom products.
    • Assist the CITO in planning and organizing IT assets including disaster recovery functions and services, relative to software support and application development.
    • Works closely with the CITO to ensure all appropriate data and physical security measures are in place and operational to protect all the credit union information assets.  This includes maintenance, transportation, storage, and communication of records, files, and data for the communication and interconnection of remote databases.
  • Assumes responsibility for effectively developing, testing, recommending, and implementing new IT systems and processes.
    • Oversee the testing and evaluation of software and reports for reliability and functionality, including coordination of test teams and development of test cases to support the new application.
    • Works closely with the CITO to develop a strategic roadmap that looks to the future of IT operations to support the technology needs of the organization.
  • Assumes responsibility for establishing and maintaining effective working relationships with area staff, other departments, and with management.
    • Assists personnel in other departments to increase understanding of system operations and effectively integrate new technology.
    • Communicates significant problems relative to data systems to the CITO, Executive Team, and Management Support Team members.
    • Is a member of the Management Support Team and actively participates. 
    • Also leads the IT Steering Committee meetings and provides direction to the team.
    • Continually strives to endorse technology as a source of streamlining and automating processes.
    • Ensures monthly, quarterly, and annual reports from area of responsibility are completed accurately and timely.
    • Attends meetings as required.
  • Effectively supervises department staff, ensuring optimal performance.
    • Establishes work assignments to meet the needs of the department and to effectively serve employees.
    • Provides leadership to personnel through effective goal setting, delegation, and communication.  Conducts staff meetings as required and informs personnel of policy and procedure changes.  Discusses areas needing improvement.
    • Ensures personnel are well trained, effective, and optimally utilized.
    • Identifies training needs and develops appropriate training programs.
    • Conducts training sessions and cross trains as appropriate.
    • Completes performance appraisals on staff members to ensure adequate performance and conducts routine one-on-one meetings. Strives to develop staff members to reach and maintain at least a commendable performance level.
  • Assumes responsibility for related duties as required or assigned.
    • Ensures work area is clean, secure and well maintained.
    • Keeps informed of technological developments and advances that impact internal operations, members services, and product delivery within the credit union industry. Maintains all required certification credentials.
    • Completes special projects as assigned within established time frames.

PERFORMANCE MEASUREMENTS:

  • Programming and reporting operations and functions are performed effectively and in accordance with established policies and procedures.
  • End users are well supported.  Software and reporting problems are carefully reviewed and promptly resolved.
  • Computers and peripheral equipment are well maintained.
  • Professional business relations exist with users and outside vendors.
  • Required reports are generated accurately and timely.
  • Management is notified of computer/technical activities and significant problems.

EDUCATION:

Bachelor's degree in computer science or a combination of education and demonstrated experience.

REQUIRED KNOWLEDGE:

  • Knowledge of network operations and all related computer hardware and software.
  • Advanced knowledge of system hardware and software.
  • Knowledge of financial institution data systems and  regulations as they relate to financial institution processes for system.
  • Understanding of financial institution operations and output requirements.
  • Knowledge of development methodologies, relational databases, database reporting and analytics, user access control, security models, and backup processes.

EXPERIENCE REQUIRED:

  • Eight to ten years of similar experience supporting IT needs in a diverse environment with various database systems and programming languages.
  • Financial institution experience is preferred.

SKILLS/ABILITIES:

  • Strong customer service skills and willingness to assist others.
  • Able to communicate complex information clearly.
  • Attentive to detail.
  • Strong problem-solving abilities.
  • Able to coordinate well with other departments and personnel.
  • Ability to operate typical IT equipment/systems and other business equipment.

About Heritage Federal Credit Union:

Heritage Federal Credit Union offers financial products and services to anyone who lives, works, worships, or attends school in Vanderburgh, Warrick, and Posey Counties in Indiana and Henderson County in Kentucky, or has an immediate family member who does. Heritage Federal Credit Union is a community-chartered Federal credit union with over $547 million in assets and serves more than 57,000+ members, and operates ten branches, nine in Vanderburgh, Warrick, and Posey Counties in Southwestern Indiana and one branch in Henderson County in Kentucky.  More information regarding Heritage Federal Credit Union can be located at www.hfcu.info.

Interested candidates submit your resume via email to Kristi Esche, HR Generalist.

EOE

​Exp. 06/20

 



Vice President of IT:  Sun East Federal Credit Union (Aston, PA)

Exceeding $525 million in assets and located in suburban Philadelphia in Aston, Pennsylvania, Sun East Federal Credit Union is seeking a seasoned technology executive to serve as their Vice President of Information Technology.  The senior team is looking for someone who is forward thinking with strategic vision.  The ideal candidate well have a diverse background in technology with a strong focus in core processing, security and e-commerce.

This individual will be charged with evaluating the department structure, creating a culture of internal customer service, improving the end user experience to promote member online usage, and positioning the IT department to have a proactive stance. The successful candidate will have five plus years of experience serving in a leadership capacity within a technology department for a credit union.  Experience with Symitar core processors is strongly preferred. Please include reference number 1104 when applying.

COMPANY DETAIL:  Sun East Federal Credit Union has more than 47,400 members and seven branches serving members throughout Delaware, Pennsylvania, and New Jersey. Chartered in 1949, the credit union was originally the result of Sun Oil Company employees banding together to assist each other with their financial needs.

Today, Sun East is committed to exceeding the financial needs and service expectations of their members, staff, and community by creating exceptional member experiences and financial strength through excellence. The credit union is very active in the community, and founded the Sun East Charitable Foundation to serve the communities within the Greater Brandywine Region through providing funds and volunteers to local organizations.

Interested candidates please submit your resume via email to Haseem Hannah, Executive Recruiter.

Exp. 08/30



Chief Retail Officer:  First Entertainment Credit Union (Hollywood, CA)

With over $1.4 billion in assets and growing, First Entertainment Credit Union, located in Hollywood, California, is currently in search of a seasoned operational executive to serve as their Chief Retail Officer.  In this newly created role, you will be responsible for ten branch locations and the contact center, equating to overseeing approximately half of the employees of the credit union.  This individual will act as a transformational leader, elevating operational efficiencies & service standards through instilling accountability, open communications, and enhanced technology.  Additionally, you will be charged with driving a sales and service culture, mentoring & coaching the operations staff, cultivating relationships, and contributing to the strategic direction of the branch structure & contact center service levels.  Five plus years of experience delivering both tactical and strategic leadership within retail operations for a financial institution, coupled with a bachelor’s degree is required. Please include reference number 1108 when applying.

COMPANY DETAIL

Founded in 1967, First Entertainment Credit Union is the premier financial resource for those in the entertainment and visual arts industry. Today, the credit union manages over $1.4 billion in assets and serves over 78,000 members. First Entertainment provides banking, insurance and investment services to over 400 Select Employee Groups, individuals, and residents of Los Angeles through our 10 branch locations and various online and digital platforms.

Interested candidates, submit your resume via email to Chris Thomas, Executive Search Relationship Manager, or call at 469-385-6623.

Exp. 07/19



VP of Risk Management: California Coast Credit Union (San Diego, CA)

POSITION DETAIL:

​With $2.4 billion in assets, California Coast Credit Union, located in San Diego, California, is currently in search of a Vice President of Risk Management.  Reporting directly to the Chief Financial Officer, this individual will be responsible for enhancing the organization's enterprise risk management program.  Areas of responsibility within risk will include, but not be limited to, compliance, fraud, vendor management & contract review, and evaluation of insurance requirements.  This role will encompass all areas of enterprise risk, and the successful candidate in this position will possess the keen ability to utilize the expertise of staff at the credit union. Additionally, this individual will provide a forward-thinking, strategic vision for risk management and act as a strong leader, coach, and mentor to their staff. The ideal candidate will have five plus years of experience in managing an enterprise risk management program for a financial institution, experience with ERM software, and the leadership qualities for a high performance culture. Please include reference number 1110 when applying.

COMPANY DETAIL:

In 1929, California Coast Credit Union was founded with the promise of “people helping people,” and that guiding principle has been apparent in everything the credit union does, from the accounts, loans, and rates offered, to the personalized, caring attention the credit union provides. California Coast has a long history of member service. As the oldest credit union in San Diego, the credit union was founded by a group of educators. Today, California Coast has more than 167,000 members in 25 locations in San Diego and Riverside counties.  California Coast believes in giving back to the people they serve through their involvement in local charities and causes. The Cal Coast Cares Foundation is a non-profit foundation created by California Coast CU to support education in their communities through working with local school districts, participating in food drives, and providing scholarship opportunities for students as well as grants for local educators.

Questions on your next career move? Contact Marcus Cotton, VP Executive Recruiting, at 832-200-8714 or email mcotton@curesources.coop.

Exp. 07/11


Chief Financial Officer: Azura Credit Union

Our Chief Financial Officer directs the financial affairs of the Credit Union. Oversight of the daily operations of the finance, accounting and investment function, including preparation of financial and regulatory reports are key elements of the position. The CFO also participates substantially in the annual and regulatory examination processes.

Qualifications:

  • Eight to ten years of similar or related experience in a financial institution.
  • Minimum of a Bachelor’s degree in Accounting or Finance. Professional certification or a *Graduate degree preferred.
  • Ability to Motivate and influence others.
  • Excellent analytical and people skills.
  • Self-directed.
  • Background in financial data processing and asset/liability modeling preferred.

Qualified candidates interested in this opportunity can send cover letter outlining qualifications and interest in the position along with  resume directly to:  christy.campbell@azuracu.com.

Azura Credit Union is an Equal Opportunity/Affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

Exp. 06/30


CEO:  Germania Credit Union (Brenham, TX)

Germania Credit Union, located in Brenham, Texas with over $10 million in assets is currently looking to replace their retiring President/CEO. The board of directors is seeking a manager with strong leadership skills and the technical ability to grow the credit union.  This is an exceptional opportunity to lead a financially sound credit union supported by their core sponsor with enormous potential for growth and expansion.  The board will look to this individual to oversee & maintain staff, develop new products & services, ensure exceptional service levels are met, and formulate a strategy for sustainable growth.  The ideal candidate will have a fundamental understanding of credit union operations to include underwriting, accounting, and financial reporting. Five plus years of experience in a management capacity within a financial institution, coupled with credit union experience, is required. Please include reference number 1102 when applying.

COMPANY DETAIL

Germania Credit Union serves more than 2,400 members and has one branch location in Brenham, Texas.  Germania was founded in 1986 and initially served the employees and members of Germania Farm Mutual Insurance Association and its’ subsidiaries, as well as members of organizations which belong to Germania Farm Mutual Insurance Association.  In addition to the Germania Family, the credit union presently serves the employees of Washington County Tractor, Brenham Banner Press, TFE Company Incorporated, MIC Group, and Tarlton Supply Company as well as persons who live, work, worship, or attend school in, and businesses and other legal entities located within a 10-mile radius of the Germania Credit Union office. For over 30 years, Germania has been committed to serving its members with quality and convenient services.

Questions on your next career move? Contact Chris Thomas, Executive Search Relationship Manager, at 469-385-6623 or email cthomas@curesources.coop.

Exp. 09/05


Vice President of Accounting & Finance: Shell Federal Credit Union (Houston, TX) 

Exceeding $1 billion in assets, Shell Federal Credit Union, located in the Houston, Texas metropolitan area in Deer Park, Texas, is currently recruiting for a Vice President of Accounting & Finance.  Responsibilities in this role will be to oversee both the accounting and finance departments, with a strong emphasis on driving the finance operations including asset liability management, budgeting, and the evaluation of rates for deposit & loan products.  This individual will need strong leadership skills to manage a large staff with diverse strengths & personalities, effective organizational skills to navigate a project driven environment, and keen analytical skills to identify & improve upon departmental processes & procedures.  The successful candidate will have a proactive management style, excellent skills in Microsoft Excel, and a strong foundation in accounting principles, financial reporting, and ALM.  Five plus years of experience in a leadership role in accounting and finance for a financial institution is required.  Please include reference number 1118 when applying.

COMPANY DETAIL

Shell Federal Credit Union is a full service credit union that offers an abundance of convenient products and services to its membership such as lending, investments, and business solutions. Since 1937, Shell FCU has been committed to keeping the credit union strong, aggressive, and financially sound. Today with over 91,500 members, Shell Federal Credit Union has 10 branches to serve membership to people who live, work, worship, or attend school in Harris County, Texas or those who have an immediate family member who is currently a member. Shell FCU has been named one of the Houston Chronicle’s Top Workplaces as well as the Houston Business Journal in 2015.

Questions on your next career move? Contact Reagan Pugh, Staffing Manager, at 832-200-8713 or email rpugh@curesources.coop.

Exp. 09/05


Vice President of Loan Portfolio & Product Management: Houston Police Credit Union (Houston, TX)

Houston Police Federal Credit Union, with over $725 million in assets located in Houston, Texas, is currently in search of a lending executive to assume the role of Vice President of Loan Portfolio & Product Management.  The primary purpose of this role is to strategically manage the credit union’s loan portfolio and determine the appropriate products, services, and vendors to be utilized.  This would include analyzing trends in underwriting, evaluating the market, determining the product mix within the portfolio, assessing risks & establishing risk tolerance levels, and collections.

Additionally, this individual will work with and assist other members of the senior team who are responsible for underwriting, processing, and loan production. The successful candidate will have exceptional analytical skills, be well versed in current collection procedures & processes, and have a diverse lending background to include auto, credit card, and mortgage lending.  Credit union experience and bachelor’s degree is strongly preferred. Please include reference number 1120 when applying.

COMPANY DETAIL

Houston Police Federal Credit Union serves more than 27,600 members including Houston Police Department staff, employees, and their families in its’ three branch locations. The credit union was created in 1937 by Houston police officers to establish a financial institution that was owned and operated by the local police force—a financial cooperative. Their mission was to provide reasonably-priced loans and a safe place for life savings for Houston Police Department employees and their families. Today, Houston Police FCU has been committed to being a vital part of their members’ lives through every stage of their careers, from serving Houston Police Department academy recruits with equipment loans, to retirement savings and planning.

Questions on your next career move? Contact Haseem Hannah, Executive Recruiter, at 832-200-8718 or email hhannah@curesources.coop.

Exp. 09/05


President:  Kansas City Credit Union (Kansas City, MO)

Kansas City Credit Union, with over $32 million in assets is in search of a proven leader to fill the role of Credit Union President.  We are a non-profit financial cooperative organized solely to meet the needs of our membership. KCCU was founded in 1940 serving the employees of Kansas City, MO. Since then we have expanded our membership profile to Jackson and Clay County, MO so that we can better serve our members.

Job Description:

Responsible for establishing and executing the Credit Union’s major goals and objectives. Responsible for profits and losses. Interprets and implements Board of Directors policies. Provides leadership, direction, and guidance of Company activities. Manages, analyzes, and evaluates the effectiveness of all operations. Develops and maintains effective organizational structure and personnel. Coordinates major activities through subordinates. Represents the Company to regulatory agencies, distributors, stock analysts, investors, and trade and community organizations.

Essential Functions and Responsibilities:

  • Assumes responsibility for the development and implementation of effective strategic plans, policies, and procedures.
  • Executes all Board approved policies. Coordinates with the Board in developing a mission and vision for the organization.
  • Directs and oversees short-run and long-run strategic planning. Sets overall objectives including acquisition, facilities, capital planning, research and development, manufacturing, marketing, and sales plans.
  • Develops and implements operational plans, policies, and goals which further strategic objectives and support the Credit Union business plan. Continually evaluates Credit Union-wide operations and modifies as needed.
  • Continually monitors general economic environment and industry trends. Updates policies, plans, and goals so they are commensurate with external conditions.
  •  Stays abreast of all regulatory legal (both state and federal) requirements and updates.  Modifies operations, procedures and policies to comply with all regulations in an expeditious and effective manner.
  • Assumes responsibility for establishing and maintaining effective financial policies.
  • Authorizes capital expenditures and acquisition and disposition of assets
  • Reviews financial and operating statements. Examines and assesses profitability and identifies potential problem areas.
  • Ensure facilities and equipment are well maintained and in good repair.  
  • Oversees and approves budgets. Ensures that operating results established in the annual budget are achieved, that expenses are reviewed and controlled, and profits are maximized.
  • Assumes responsibility for the effective performance of corporate administrative support.
  • Conducts regular review of marketing and sales activities and implements corrective actions or suggestions as needed.
  • Ensures IT functions are efficient and provide useful, pertinent information to personnel and management.
  • Ensures Human Resources policies and programs effectively support Company-wide needs and objectives and are compliant with applicable laws and regulations.
  • Oversees development of research and development projects to ensure future Company growth.
  • Sales, profit, and stock growth goals are met or exceeded. Expenses are controlled and well managed.
  • Oversees implementation of pricing, packaging and promotions programs. Ensure Integrity.
  • Stays informed of the Company’s market position and formulated responses to increase sales and market share.
  • Assumes responsibility for ensuring effective performance of research and production functions.
  • Effectively supervises and coordinates personnel, ensuring optimal performance. Establishes and maintains effective communication with Credit Union personnel and the Board of Directors.
  • Effectively supervises and coordinates personnel, ensuring optimal performance. Establishes and maintains effective communication with Credit Union personnel and the Board of Directors.
  • Oversees the establishment and implementation of optimal organizational structures, policies, and procedures.
  • Establishes effective reporting and communication mechanisms with personnel to ensure appropriate and adequate information flow throughout. Conducts regular staff meetings.
  • Ensure personnel are well trained, effective, and efficient.
  • Conducts performance appraisals as required. Provides suggestions for improved performance. Implements corrective action as needed.
  • Keeps the Board of Directives informed of Credit Union activities and of any significant concerns. Provides recommendations to improve Credit Union performance.
  • Acts as principal representative of the Credit Union.

Qualifications:

  • Education/Certification: Bachelor’s degree in business, accounting, finance, or related field. Master’s degree Preferred.
  • Required Knowledge: Thorough knowledge of the industry, including production, research and development, sales, and required support activities. Working knowledge of business support functions including human resources, information technology, accounting, compliance, and finance.
  • Experience Required: Five to ten years of progressive experience in business management, sales and marketing, or finance.
  • Interpersonal Skills: Strong leadership and interpersonal skills. Excellent written and verbal communication. Able to coordinate, manage, and direct others.

To Apply:  Candidates seeking employment should be highly motivated, energetic, and professional team players. In return you will receive a challenging position with competitive salary and excellent benefits. Send your resume and salary requirements to jobs@heartlandcua.org. We are waiting to hear from you!

Exp. 09/05


Chief Executive Officer: Star of Texas Credit Union (Austin, TX)

POSITION DETAIL:

Located in Austin, Texas with over $35 million in assets, Star of Texas Credit Union is currently looking for an experienced financial services executive to serve as their President/CEO.  The board of directors will look to this individual to develop and implement strategies to sustain membership base & promote new membership growth, expand marketing efforts to better promote the credit union in the community, determine a suitable level of risk the credit union can assume to stimulate growth, and personally be involved in promoting the credit union for enhanced visibility. The successful candidate will have an overall understanding of credit union operations, an effective & open style of communication, and proven lending experience.  Five plus years of experience in a leadership capacity for a financial institution is required. Please include reference number 1112 when applying.

COMPANY DETAIL:

Star of Texas Credit Union serves more than 3,400 members within Travis County through its two Austin branches. The credit union was chartered in 1952 under the name of Austin Texas Employment Commission (TEC) Credit Union to serve the Texas Employment Commission employees and their families. For over 65 years, Star of Texas CU has been dedicated to meeting the needs of its members in providing a safe and sound financial alternative. The credit union endeavors to keep costs low, and profits are returned to members through lower fees and higher dividends. Whether you’re buying a new car, paying for college, or buying your first home, Star of Texas CU is here to meet your needs.

Questions on your next career move? Contact Chris Thomas, Executive Search Relationship Manager, at 469-385-6623 or email cthomas@curesources.coop.

Exp. 09/05


Vice President of Operations: Schlumberger Employees Credit Union (Sugar Land, TX)

POSITION DETAIL:

With $870 million in assets, Schlumberger Employees Credit Union, located in the Houston, Texas metropolitan area in Sugar Land, Texas, is currently in search of a Vice President of Operations.  Reporting directly to the President/CEO, this individual will be responsible for the daily operations for a very unique credit union with members in 115 countries.  The CEO is looking for this individual to develop a culture of development & training; evaluate, develop & implement operational procedures; streamline & coordinate documentation processes; and implement a sales & service culture to maximize wallet share of the membership base.  This individual will have exceptional communication skills, enabling them to effectively support an affluent and multi-cultural membership.  Successful candidate will have five plus years of experience leading credit union operations and a bachelor’s degree. Please include reference number 1116 when applying.

COMPANY DETAIL:

Schlumberger Employees Credit Union serves more than 30,800 members in 115 countries around the world. Since 1946, the credit union has been dedicated to serving the employees of Schlumberger, their families, and subsidiary companies. Members of the credit union enjoy a full array of convenient services and better than average rates on savings and loans. Schlumberger Employees CU is dedicated to providing affordable and accessible financial services, and the credit union has been rated 5-stars for 57 consecutive quarters through March, 2018 from BauerFinancial Inc. Five-stars rating is the highest rating offered by BauerFinancial Inc., and indicates that Schlumberger Employees CU is one of the safest financial institutions in the United States.

Questions on your next career move? Contact Haseem Hannah, Executive Recruiter, at 832-200-8718 or email hhannah@curesources.coop.

Exp. 09/05



Chief Lending Officer: Coastal Community and Teachers Credit Union (Corpus Christi, TX)

POSITION DETAIL:

Exceeding $306 million in assets, Coastal Community and Teachers Credit Union located in Corpus Christi, Texas, is currently seeking a Chief Lending Officer.  Reporting directly to the President/CEO, this individual will looked upon to develop a robust strategic lending strategy for the credit union.  Responsibilities will include analyzing the loan portfolio to identify trends, growing loan volume, overseeing collections operations, developing loan promotions, product development, and building an in-house mortgage department.  The successful candidate will have a diverse background in consumer and mortgage lending, possess strong analytical skills, demonstrate exemplary leadership qualities, and have an extensive background in managing collections.  Five plus years of experience in managing a lending operation for a financial institution is required.  Indirect lending, small business lending, and bachelor’s degree is strongly preferred. Please include reference number 1106 when applying.

COMPANY DETAIL:

Coastal Community and Teachers Credit Union has nine branches serving over 35,000 members in Nueces, Aransas, Duval, Jim Wells, Kleberg, and San Patricio counties. Since 1993, Coastal Community and Teachers has been committed to forming a positive change in people’s lives. The credit union supports, sponsors, and participates in activities to benefit the local community throughout the year. Coastal Community and Teachers hosts and sponsors annual events for the community such as Howdy Daze, Steppin Up & Out for Kids Walk/Run, and Waffle Breakfast/Kids Got Talent. The FOCUS (For our Children’s Ultimate Success) Foundation was formed by the credit union in 2005, and since its inception the program has awarded over $169,000 to over 100 schools and organizations that assist the youth by providing uniforms, school supplies, after school or educational programs, and more.

Questions on your next career move? Contact Haseem Hannah, Executive Recruiter, at 832-200-8718 or email hhannah@curesources.coop.

Exp. 07/31



President/CEO: Amarillo Community Federal Credit Union (Amarillo, TX)

POSITION DETAIL:

Holding $230 million in assets, located in Amarillo, Texas, Amarillo Community Federal Credit Union is looking to replace their retiring President/CEO of 13 years.  This is an outstanding opportunity to assume the leadership role of a well-established and financially sound credit union.

The President/CEO will work in concert with the board of directors through an open line of communication.  The board will look to this individual to provide strategic direction for the credit union, enhance & establish innovative marketing concepts to promote the organization, be a spokesperson in the community & actively involved in community organizations, and promote loan growth through product expansion.  The ideal candidate will have 10 plus years of leadership experience within a credit union, have an effective & open style of communication, extensive analytical & visionary skills, and possess a bachelor’s degree. Please include reference number 1114 when applying.

COMPANY DETAIL:

Amarillo Community Federal Credit Union serves more than 35,500 members through its’ seven branches in Potter, Randall, and Gray counties. The credit union was chartered in 1945 as Amarillo U.S. Employees Federal Credit Union to serve a small group of government employees working at the Bureau of Reclamation. By the 1980s, the credit union had expanded to over 250 select employee groups before converting to a community charter. The credit union’s history is rich with innovation, and the credit union was the first in the State of Texas to offer many products such as share draft accounts and free checking accounts. Today, Amarillo Community FCU is determined to bring their members the best financial products available and to provide superior financial services to their members in a caring, professional way.

Questions on your next career move? Contact Chris Thomas, Executive Search Relationship Manager, at 469-385-6623 or email cthomas@curesources.coop.

Exp. 07/30


Branch Manager: Heartland Credit Union (Hutchinson, KS)

Position Description:

Heartland Credit Union is a member-owned financial cooperative serving nearly 25,000 members. We've been proudly serving our members since 1948. HCU has many locations in Kansas including Wichita, Hutchinson, Newton and Haven. Learn more about Heartland Credit Union by going to www.hcu.coop.

We are looking for a Branch Manager to lead the operation, sales, and growth efforts for our downtown Hutchinson branch, located at 129 West Avenue A. Looking for a motivated individual who enjoys customer service, sales and working in a face-paced environment.

SCHEDULE:  

  • Branch Hours (Lobby):  Mon-Fri: 10:00am - 5:00pm      
  • Branch Hours (4 Lane Drive-thru):  Mon-Fri: 7:30am - 6:00pm Sat: 8:00am - 12:00pm
  • Must be available from 7:15 a.m. - 6:15 p.m. Monday - Friday. Some Saturday's required from 8:00 a.m. - 12:15 p.m.

LOCATION:

Our downtown Hutchinson branch, located at 129 W. Avenue A.

ABOUT THIS POSITION:

The Branch Manager is responsible for the success of the branch including profitability, sales, service, community involvement and staff development. They direct and administer the growth, business development, and operational efforts of the branch. The successful candidate will be responsible for the following activities:

Sales and Business Development:

  • Directs and administers the growth, business development, and operational efforts of the branch.
  • Participates in business development activities such as seeking out new business, in person, on the phone, via email, or other methods.
  • Actively participating and representing Heartland in various community, civic, and professional organizations.
  • Provides leadership to strive toward, meet, and exceed short and long-term goals.
  • Works with the Sales department and management to coordinate and plan sales and service efforts and activities.
  • Develops and promotes HCU in the business community via various means including involvement in community associations and business associations.

Leadership:

  • Manages the hiring, training, coaching and development of staff including two full-time Financial Services Representatives and one Teller Supervisor.
  • Provides guidance to staff regarding operational functions, lending, service, and sales.

Branch Operations:

  • Provides oversight of day-to-day branch operations.
  • Supports all branch operations including: teller duties, processing deposits, withdrawals, loan payments, and cashiers' checks, money orders, and cash advances.
  • Maintaining oversight of regular balancing of vault, cash dispenser/recycler and ATM according to established procedures. Monitors and maintains cash supply at appropriate levels. Oversees the ordering, dispensing, and shipping of cash by Assistant Branch Manager or Vault Teller.
  • Guides members through the borrowing processes from education/pre-qualification to receiving, reviewing and processing the loan application for consumer (auto, personal, and consolidation), home equity, credit card, and overdraft account loans.
  • Opens new accounts, renews and redeems certificate accounts, financial counseling and assists members with other financial needs.
  • Professionally cross sells all HCU products and services.
  • Builds relationships with consumer and business members.

Other:

  • Assists in other areas as needed.
  • Ensures members are promptly and professionally served.
  • Maintains knowledge of credit union products and services.
  • Attends meetings and training sessions as required.
  • Provides superior service to our members and staff.
  • Pro-actively supports and advances HCU's brand and culture platform.
  • Performs all other duties as assigned.

EDUCATION/CERTIFICATION:  College degree in business, finance, or related field preferred.

EXPERIENCE:

  • Thorough knowledge of financial services and products.
  • Understanding of related legal and regulatory requirements.
  • Familiarity with financial institution branch functions, policies, and procedures.
  • At least three years of related experience in a financial institution and lending required.
  • Minimum of two years of leadership experience preferred.

SKILLS:

  • Strong interpersonal, leadership, and supervisory skills.
  • Proven sales and business development skills.
  • Well organized.
  • Ability to operate related computer applications and related business equipment.
  • Attention to detail.
  • Ability to maintain an effective and efficient workflow.

OTHER REQUIREMENTS:

  • Valid driver's license.
  • Will be required to become a Certified Credit Union Financial Counselor (CCUFC) through CUNA's FiCEP program. Certification fees are paid for by HCU.
  • Will be required to become registered through the National Mortgage Licensing System and Registry (NMLS) under the SAFE Act of 2008. Fees paid for by HCU.

PHYSICAL REQUIREMENTS:

  • Required to sit, stand, and walk.
  • Standing for extended periods of time.
  • Exerts up to 10 lbs. of force occasionally.

BENEFITS:

Check out a full list of our benefits on our Career Page.

For consideration:  To apply from our career site, go to Apply Now. If you are viewing from an outside posting board, go to www.hcu.coop, then find "Careers". You must create an account to apply and upload a resume. All inquiries are completely confidential.

Equal Opportunity Employer/Affirmative Action Employer:  Heartland Credit Union an Equal Opportunity Employer (EOE). Heartland provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation and gender identity, national origin, age, disability or genetics. Heartland hires and promotes individuals solely on the basis of their qualifications for the job to be filled. We encourage qualified minority, female, veteran and disabled candidates to apply and be considered for open positions. This practice applies to all areas of employment including recruitment, hiring, training and education, promotion, termination, compensation and all conditions and privileges of employment in accordance with applicable federal, state and local laws.

For more information, or to apply now, you must go to:  https://www.applicantpro.com/j/816706-184187.  Please DO NOT email your resume to us as we only accept applications through our website.

Exp. 08/10


Senior Vice President Finance/Treasurer: Universal 1 Credit Union (Dayton, OH)

Approaching $430 million in assets, Universal 1 Credit Union located in Dayton, Ohio, is currently in search of a Senior Vice President/Treasurer to oversee the finance and accounting functions of the organization.  Reporting directly to the President/CEO, this individual will be responsible for asset liability management, investments, general accounting, reporting, and the budgeting process.  Additionally, this person will be charged with coaching, mentoring & developing the staff, change management, implementing strategic direction to streamline & enhance processes, evaluating the department structure, and strengthening operations within the department through technology.  The ideal candidate will have strong executive leadership skills, excellent experience in cultivating relationships with regulators, effective & open communication skills, and a proven ability to empower, enable, and develop staff.  Five plus years of experience leading finance and accounting within a financial institution, coupled with a bachelor’s degree is required. Please include reference number 1122 when applying.

COMPANY DETAIL

Universal 1 Credit Union is a not-for-profit financial institution that exists to create personal, community, and financial wellbeing along with creating the best possible experience for their members. The credit union strives to be friendly, trustworthy, and reliable. Since 1937, Universal 1 has been committed to providing "Beyond What You Expected" service, while making a difference in the community and in the lives of their members. Not only do they serve their 52,900 members in 11 branches throughout the Dayton area, but they also regularly participate in charity and volunteer work in their community. The credit union proudly supports and embraces charitable organizations from all corners of the community, such as The American Cancer Society, Dayton Children’s Hospital, and the SICSA pet adoption center.

Universal 1 was also a finalist for the 2018 BBB Eclipse Integrity Award for modeling ethics, honesty, and integrity for the community.

Questions on your next career move? Contact Reagan Pugh, Staffing Manager, at 832-200-8713 or email rpugh@curesources.coop.

Exp. 08/01


Chief Financial Officer: Clark County Credit Union (Las Vegas, NV)

Located in Las Vegas, Nevada, with over $720 million in assets, Clark County Credit Union is currently seeking a Chief Financial Officer to oversee the fiscal operations of the credit union.  As a member of the senior management team, you will be responsible for the areas of finance, accounting, collections, risk management, fraud, and back office operations.  You will also be looked upon to evaluate existing processes and create efficiencies through the use of technology.  The successful candidate will be well versed in asset liability management, investments, and budgeting.  Additionally, this individual will instill strategic vision, accountability, and the proficient use of data within the department.  The ideal candidate will have five plus years of leadership experience leading the finance and accounting functions for a financial institution and hold a bachelor’s degree. Please include reference number 1124 when applying.

COMPANY DETAIL

Clark County Credit Union is a solid, financial co-operative committed to their members for life. The credit union is dedicated to providing their members with exceptional personal service and financial benefits. Chartered in 1951, the credit union has since expanded their original charter to include membership opportunities for employees of local municipal governments, all medical-related businesses, and many small and large businesses of various types. Clark County has six locations, and serves more than 40,500 members in the metropolitan area of Clark County. The credit union believes in the importance of giving back to their members and the community around them. This year Clark County offered thousands of dollars in gifts and prizes to local nurses and nursing students for the fifth year in a row to show appreciation for nurses and their inspirational work in the community.

Questions on your next career move? Contact Reagan Pugh, Staffing Manager, at 832-200-8713 or email rpugh@curesources.coop.

Exp. 08/31


Chief Marketing Officer: Clark County Credit Union (Las Vegas, NV)

POSITION DETAIL:

Clark County Credit Union, located in Las Vegas, Nevada, with over $720 million in assets, is currently in search of a Chief Marketing Officer to lead the marketing and business development activities of the credit union.  Reporting directly to the President/CEO, this individual will be responsible for gathering and analyzing data to build a robust marketing strategy, evaluating the department’s personnel needs & current structure, managing the delivery of marketing services to the credit union through vendor relationships, and placing the credit union at the forefront in social media. This individual will support the credit union in achieving strategic initiatives, and ensure the organization’s positive image is reflected in the community. The successful candidate will have strong analytical skills and ten years of experience in driving marketing activities. Bachelor’s degree is required.  Please include reference number 1125 when applying.

COMPANY DETAIL:

Clark County Credit Union is a solid, financial co-operative committed to their members for life. The credit union is dedicated to providing their members with exceptional personal service and financial benefits. Chartered in 1951, the credit union has since expanded their original charter to include membership opportunities for employees of local municipal governments, all medical-related businesses, and many small and large businesses of various types. Clark County has six locations, and serves more than 40,500 members in the metropolitan area of Clark County. The credit union believes in the importance of giving back to their members and the community around them. This year Clark County offered thousands of dollars in gifts and prizes to local nurses and nursing students for the fifth year in a row to show appreciation for nurses and their inspirational work in the community.

Questions on your next career move? Contact Reagan Pugh, Staffing Manager, at 832-200-8713 or email rpugh@curesources.coop.

Exp. 08/31

 



Employee Development Manager: 1st Financial Federal Credit Union (Wentzville, MO)

1st Financial Federal Credit Union isn’t just another job, it’s a career with a cause!   Our employees are a driving force in helping people achieve their financial dreams!  And, we’re growing!  

1st Financial is seeking a seasoned Employee Development Manager to join our Employee Experience (HR) team. Reporting to the VP of Employee Experience, you will serve a key role in identifying and implementing solutions that will engage employees in 1st Financial’s culture, and empower them with the knowledge, skills, and resources that enable them to serve our members, live our mission, and grow their own careers. 1st Financial’s Employee Development Manager is a skilled facilitator that demonstrates strong employee management skills and is highly adept in areas of coaching and relationship building. This person is motivational, inspiring, and can identify issues and create solutions. They will set performance metrics, evaluate productivity, develop and leverage subject matter experts and implement training programs in alignment with the credit union’s values and vision.

Are you an accomplished learning and development professional with more than three (3) years of experience in designing, facilitating, and evaluating role-based curriculum and employee development in the financial industry? Are you a Certified Professional in Learning and Performance (CPLP) or SHRM Certified?  If you are a results-driven leader, passionate about the training and development profession and its impact on the organization and want to be part of dynamic, service-oriented organization, then Employee Development Manager at 1st Financial might be the next step in your professional career!

The ideal candidate possesses:

  • A bachelor degree in education, business administration, or liberal arts - or equivalent relevant work experience; five (5) years as a Training Manager in a financial institution required.
  • Three (3) years of experience in designing, facilitating, and evaluating role-based curriculum and employee development in a corporate setting - financial institution or credit union environment preferred.
  • Certified Professional in Learning and Performance credentials.
  • Professional, well-developed interpersonal skills necessary for leading, managing and developing relationships with employees at all levels.

Working with employees, department managers and credit union leadership, our Employee Development Manager plays an instrumental role in delivering on our mission to our members: Save you money. Make you money. Save you time.

That’s why we exist.  This is achieved by successfully developing, implementing, and managing all aspects of the Credit Union’s employee development program.  Up for the challenge?  Apply today and join 1st Financial as our new Employee Development Manager.

Interested candidates submit your resume via email to Kacie Alexander, Employee Engagement Manager.

Exp. 07/25


Trainer:  West Community Credit Union (O'Fallon, MO)

Assist with organizational efforts to foster a high performing culture and positive work environment. Responsible for assisting in planning, developing and implementing training activities throughout the Credit Union. To facilitate and coordinate employee training programs to enhance/improve overall employee effectiveness/performance through the application of individual and group training techniques and programs, consistent with the Credit Union's organizational priorities.

Essential Functions & Responsibilities:

  • 45% Assumes responsibility for developing, implementing and evaluating effective training curriculums, policies, procedures, and programs.
    • Recommends and determines instructional methods, utilizing individual training, group instructions, classes, demonstrations, and activities.
    • Selects or develops training aids such as handbooks, operating guides, visual aids, and tutorials. Considers a wide variety of learning mediums and approaches appropriate for adult learners to ensure a productive and successful means of training to meet the changing needs in all areas of the Credit Union.
  • 30% Conducts new employee onboarding training and on-the-job training, including use of computers and software; conducts basic frontline operational training for existing employees, including refresher and new product or services training.
  • 10% Assesses training techniques, evaluates training results and effectiveness, and tracks the progress of trainees through routine tests, observation, and feedback from leaders. Considers and recommends process improvement techniques to suggest meaningful modifications to existing training programs.
  • 5% Ensures the maintenance of a training resources library and related audio-visual equipment N 5% Assists VP of People & Culture in preparing and monitoring the Training and Development Budget.
  • 5% Performs other job related duties as required.

To apply online, visit our careers page at http://bit.ly/2geyGdr.

Exp. 07/31

 


Information Technology Manager:  K-State Credit Union (Manhattan, KS)

The Information Technology Manager will plan, coordinate, and support all of the technology needs, and network infrastructure deployed for the kstate CREDIT UNION. This position is responsible for supporting physical servers, virtual hosts, virtual servers, desktop systems, data management services, voice communications, security systems and assisting with implementing and designing a virtual desktop environment. The successful candidate will work with management and staff to ensure that the credit union is meeting compliance with financial regulations and guidelines. This position will work regularly with external vendors to review systems are working at optimal levels and all products are delivered based on contractual specifications.

The ideal candidate will be enthusiastic and willing to collaborate with a diverse team of financial professionals.

Responsibilities:

  • Provide support, management, disaster recovery and security for core networking, server technologies, voice and video surveillance systems.
  • Manage storage environment(s).
  • Manage server, desktop, physical and virtual environments.
  • Oversees the maintenance of hardware and software at the company's disaster recovery site and provides technical support for disaster recovery testing.
  • Directs significant special projects as required.
  • Monitor, analyze and troubleshoot network performance ensuring high availability of all systems.
  • Manage, monitor and plan all patch management for server infrastructure, desktop systems, firewalls, security camera system, voice systems, switches and routers.
  • Technical lead for group policy and active directory management.
  • Perform troubleshooting and monitoring for all third-party telecommunication and internet providers.
  • Develop, update, monitor and continuously ensure compliance with the disaster recovery plans, computer security and loss prevention plans, antivirus and firewall protections.
  • Evaluate and/or design new systems, applications, networks, or other technology tools that support credit union growth, enhance services to members, and provide efficient processes for employees.
  • Ensure all system implementations are consistent with information security best practices and meet all financial compliance requirements/regulations.
  • Proactively research and propose new technologies supporting the credit union’s organizational goals including managing timely replacement of network and technology assets •Maintain clear and up-to-date documentation for overall system design and configuration changes.
  • Keep abreast of changing trends in technology to include hardware, networks and network tools, software, and systems.
  • Serve as a catalyst across the credit union to support a culture that continuously strives for operational excellence and improvements with technology.
  • Work with executive team to identify and evaluate operational improvement opportunities and prioritize based on impact, cost and duration.
  • Play an integral role in upholding the culture of the credit union by setting a positive example.
  • May require working weekends, holidays, and extended hours on short notice.
  • Performs other job-related duties as assigned.

Performance Measurements:

  • Maintain a cohesive, highly trained, motivated staff sufficient to meet daily department demands.
  • Ensure prompt response to and recovery from systems and network related production interruptions, across multiple hardware platforms, networks and operating systems.
  • Anticipate system and network security/integrity risks and ensure adequate safeguards aremaintained to prevent interruptions to service or corruption of systems and processes.
  • Ensure licensed PC software is current by testing and updating software as new versions arereleased.
  • Keep CEO and management informed regarding key operating issues affecting the department.
  • Develop recommendations for cost efficiencies and enhancements to products, pricing and processes by monitoring trends in technology and operations.
  • Maintain confidentiality in all kstate CREDIT UNION and member matters.
  • To operate using the Communication and Operating Standards adopted by the Credit Union through coaching and accountability.
  • Display professionalism and a positive attitude and behavior by using the Communication and Operating Standards. Present a positive image of the k-state CREDIT UNION through professional appearance, courteous attitude and rapport.

Travel Required:

  • Occasional travel - Travel for training and work assignments may be required.

Interested candidates please send your resume via email to LaRae Kramer, President/CEO.

Exp. 08/20



Vice President of Information Technology: Brazos Valley Schools Credit Union (Katy, TX)

Managing more than $700 million in assets, Brazos Valley Schools Credit Union, located within the Houston metropolitan area in Katy, Texas, is currently in search of a technology executive to lead the credit union’s information technology operations.  The executive team is seeking an individual with a diverse background in technology to include networking, security, disaster recovery, core operations and telecommunications.

Responsibilities will be base around putting formal technology procedures and processes in place, and supporting the strategic goals and growth of the credit union.  The ideal candidate will be a strong coach/mentor; have proven vendor management experience, and be well versed in documentation and compliance.  This individual will have strong managerial skills coupled with a minimum of five years of experience managing technology within a financial institution.  Bachelor’s degree is preferred. 

COMPANY DETAIL:
Brazos Valley Schools Credit Union has 11 locations in Katy, Brenham, Bryan, College Station, Missouri City, Rosenberg, and Sugar Land serving more than 50,700 members. Chartered in 1954, the credit union’s original purpose was to serve the teachers who were newly hired and weren’t paid until several months into the job. The credit union was originally chartered as Tri-County Teachers Credit Union (serving educators of Waller County, Fort Bend County, and Katy ISD). The name was changed to Brazos Valley Schools Credit Union to better describe the 13 county area of Texas which the credit union now serves. Today, Brazos Valley Schools CU is committed to providing quality and convenient services to meet the financial needs of its members who live, work, worship, or attend school within 10 school districts in Texas.

Questions on your next career move? Contact Haseem Hannah, Executive Recruiter, at 832-200-8718 or email hhannah@curesources.coop.

Exp. 07/30


Systems Engineer II: Vantage Credit Union (Bridgeton, MO)

Responsibilities:

  • Managing and monitoring all installed systems and infrastructure
  • Installing, configuring, testing and maintaining operating systems, application software and system management tools
  • Ensuring the highest levels of systems and infrastructure availability
  • Proactively ensure the highest levels of systems and infrastructure availability
  • Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes
  • Maintain security, backup, and redundancy strategies
  • Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks
  • Participate in the design of information and operational support systems
  • Provide 2nd and 3rd level support
  • Liaise with vendors and other IT personnel for problem resolution

Requirements:

Education & Certification

  • BS/MS college degree in the field of computer science/engineering preferred or relevant work experience.
  • Associate Systems Engineering Professional (ASEP), Certified Systems
  • Engineering Professional (CSEP), Cisco Certified Entry Networking Technician (CCENT), Microsoft Certified Solutions Expert (MCSE), Cisco Certified Network Associate (CCNA) is desired.

Knowledge & Experience:

  • Minimum 8 years work experience.
  • Experience in systems and network design and development.
  • Strong understanding of information credit union processing and practices.
  • Extensive technical knowledge of current credit union systems software, protocols, and standards, including VMWare ESX, Jack Henry Episys core banking platform, Business approved operating systems, Cisco telephony, Cisco route/switch, Cisco Unified Computing Systems, SQL, backup solutions, SAN/NAS, BCP/DR.
  • Strong knowledge of software evaluation principles and practices.
  • Proven project planning and management experience.
  • Knowledge of applicable data privacy practices and laws.

Personal Attributes:

  • Exceptional analytical, conceptual, and problem-solving abilities.
  • Exceptional understanding of the organization’s goals and objectives.
  • Superior written and oral communication skills.
  • Excellent architecture and technical support documentation skills.
  • Strong interpersonal and consultative skills.
  • Ability to conduct research into emerging technologies and trends, standards, and products as required.
  • Ability to present ideas in user-friendly language.
  • Able to prioritize and execute tasks in a high-pressure environment.
  • Experience working in a team-oriented, collaborative environment.

Interested candidates, please submit your resume via email to Rachel Stancil-Bacon, HR Recruiter.

Exp. 08/30


VP of Information Technology: Heritage Federal Credit Union (Newburgh, IN)

We are looking for a dynamic individual to join our Information Technology department!  The Vice President of Information Technology is responsible for organizing and managing the deployment and operations of software application systems, database systems, telecommunication systems, and all end user systems.  This position is also responsible for creating and producing metric values and reporting related to production service performance and quality.  Supervises the programmers and business analysts providing daily direction and support to meet the operational goals while keeping projects on target as specified in the project scope.  Diagnoses and resolves complex programing and database problems, and manages resources according to strategic initiatives.

Evaluates, recommends, and implements system software and solutions and assists in the development of IT strategies, policies, and disaster avoidance planning and information security.  Maintains professional business relations with clients and outside contacts.  Keeps management well informed of area activities.

ESSENTIAL FUNCTIONS AND BASIC DUTIES:

  • Assumes responsibility for the effective administration and supervision of the Credit Union IT Systems.
    • Partner with Executive and Management Support Teams to identify, prioritize, and deliver critical technological initiatives in accordance with approved project scope.
    • Develop and oversee a Credit Union wide data analytics program ensuring that all business units have quality information that may be acted upon from the data within their area of responsibility.
    • Manages the vendors contracted to provide information technology services for the credit union and ensures the work provided aligns with the terms and conditions of their contracts.  Holds them accountable for occurrences outside the agreed upon service level agreements relative to their contract and to the project work.  Capitalizes on opportunities to mitigate exposure during disruptions of service.
    • Partners with business unit leaders to plan new systems and to determine the feasibility and cost of delivering new systems or enhancing existing systems.  Using cutting edge technologies, ensure that any new software integration into company systems meets a high degree of quality, meets functional requirements, and meets system and regulatory compliance.
    • Assist with creating and updating departmental policies and procedures ensuring that they support the needs of the credit union and provide secure operations that have controls to mitigate loss of data.
    • Demonstrate leadership and collaboration by working effectively across multiple groups, divisions and service channels in a constantly changing environment.
    • Develop the IT staff through promotion of a positive work environment with an emphasis on teamwork and competence development by providing a clear vision and direction.
    • Fosters a strong commitment to deliver excellent service to all system users including credit union members.  Develops and continuously improves metrics that measure quality service to business units.
    • Define and enforce coding and development standards and policies for the programming team by creating standard operating procedures for credit union utilization of programming, database and reporting tools and languages for development, testing and deployment of custom products.
    • Assist the CITO in planning and organizing IT assets including disaster recovery functions and services, relative to software support and application development.
    • Works closely with the CITO to ensure all appropriate data and physical security measures are in place and operational to protect all the credit union information assets.  This includes maintenance, transportation, storage, and communication of records, files, and data for the communication and interconnection of remote databases.
  • Assumes responsibility for effectively developing, testing, recommending, and implementing new IT systems and processes.
    • Oversee the testing and evaluation of software and reports for reliability and functionality, including coordination of test teams and development of test cases to support the new application.
    • Works closely with the CITO to develop a strategic roadmap that looks to the future of IT operations to support the technology needs of the organization.
  • Assumes responsibility for establishing and maintaining effective working relationships with area staff, other departments, and with management.
    • Assists personnel in other departments to increase understanding of system operations and effectively integrate new technology.
    • Communicates significant problems relative to data systems to the CITO, Executive Team, and Management Support Team members.
    • Is a member of the Management Support Team and actively participates. 
    • Also leads the IT Steering Committee meetings and provides direction to the team.
    • Continually strives to endorse technology as a source of streamlining and automating processes.
    • Ensures monthly, quarterly, and annual reports from area of responsibility are completed accurately and timely.
    • Attends meetings as required.
  • Effectively supervises department staff, ensuring optimal performance.
    • Establishes work assignments to meet the needs of the department and to effectively serve employees.
    • Provides leadership to personnel through effective goal setting, delegation, and communication.  Conducts staff meetings as required and informs personnel of policy and procedure changes.  Discusses areas needing improvement.
    • Ensures personnel are well trained, effective, and optimally utilized.
    • Identifies training needs and develops appropriate training programs.
    • Conducts training sessions and cross trains as appropriate.
    • Completes performance appraisals on staff members to ensure adequate performance and conducts routine one-on-one meetings. Strives to develop staff members to reach and maintain at least a commendable performance level.
  • Assumes responsibility for related duties as required or assigned.
    • Ensures work area is clean, secure and well maintained.
    • Keeps informed of technological developments and advances that impact internal operations, members services, and product delivery within the credit union industry. Maintains all required certification credentials.
    • Completes special projects as assigned within established time frames.

PERFORMANCE MEASUREMENTS:

  • Programming and reporting operations and functions are performed effectively and in accordance with established policies and procedures.
  • End users are well supported.  Software and reporting problems are carefully reviewed and promptly resolved.
  • Computers and peripheral equipment are well maintained.
  • Professional business relations exist with users and outside vendors.
  • Required reports are generated accurately and timely.
  • Management is notified of computer/technical activities and significant problems.

EDUCATION:

Bachelor's degree in computer science or a combination of education and demonstrated experience.

REQUIRED KNOWLEDGE:

  • Knowledge of network operations and all related computer hardware and software.
  • Advanced knowledge of system hardware and software.
  • Knowledge of financial institution data systems and  regulations as they relate to financial institution processes for system.
  • Understanding of financial institution operations and output requirements.
  • Knowledge of development methodologies, relational databases, database reporting and analytics, user access control, security models, and backup processes.

EXPERIENCE REQUIRED:

  • Eight to ten years of similar experience supporting IT needs in a diverse environment with various database systems and programming languages.
  • Financial institution experience is preferred.

SKILLS/ABILITIES:

  • Strong customer service skills and willingness to assist others.
  • Able to communicate complex information clearly.
  • Attentive to detail.
  • Strong problem-solving abilities.
  • Able to coordinate well with other departments and personnel.
  • Ability to operate typical IT equipment/systems and other business equipment.

About Heritage Federal Credit Union:

Heritage Federal Credit Union offers financial products and services to anyone who lives, works, worships, or attends school in Vanderburgh, Warrick, and Posey Counties in Indiana and Henderson County in Kentucky, or has an immediate family member who does. Heritage Federal Credit Union is a community-chartered Federal credit union with over $547 million in assets and serves more than 57,000+ members, and operates ten branches, nine in Vanderburgh, Warrick, and Posey Counties in Southwestern Indiana and one branch in Henderson County in Kentucky.  More information regarding Heritage Federal Credit Union can be located at www.hfcu.info.

Interested candidates submit your resume via email to Kristi Esche, HR Generalist.

EOE

​Exp. 06/20



Vice President of IT:  Sun East Federal Credit Union (Aston, PA)

Exceeding $525 million in assets and located in suburban Philadelphia in Aston, Pennsylvania, Sun East Federal Credit Union is seeking a seasoned technology executive to serve as their Vice President of Information Technology.  The senior team is looking for someone who is forward thinking with strategic vision.  The ideal candidate well have a diverse background in technology with a strong focus in core processing, security and e-commerce.

This individual will be charged with evaluating the department structure, creating a culture of internal customer service, improving the end user experience to promote member online usage, and positioning the IT department to have a proactive stance. The successful candidate will have five plus years of experience serving in a leadership capacity within a technology department for a credit union.  Experience with Symitar core processors is strongly preferred. Please include reference number 1104 when applying.

COMPANY DETAIL:  Sun East Federal Credit Union has more than 47,400 members and seven branches serving members throughout Delaware, Pennsylvania, and New Jersey. Chartered in 1949, the credit union was originally the result of Sun Oil Company employees banding together to assist each other with their financial needs.

Today, Sun East is committed to exceeding the financial needs and service expectations of their members, staff, and community by creating exceptional member experiences and financial strength through excellence. The credit union is very active in the community, and founded the Sun East Charitable Foundation to serve the communities within the Greater Brandywine Region through providing funds and volunteers to local organizations.

Interested candidates please submit your resume via email to Haseem Hannah, Executive Recruiter.

Exp. 08/30



Centralized Lending Manager: 1st Financial Federal Credit Union (Wentzville, MO)

1st Financial Federal Credit Union, one of St. Louis’ Top Work Places, isn’t just another job.  It’s a career with a cause!   Our employees are a driving force in helping people achieve their financial dreams!  And, we’re growing!  Our Centralized Lending team is seeking a dynamic and innovative leader; someone that is passionate about member service, intense desire to develop employees and knowledgeable in all facets of consumer lending.  Are you an accomplished lending professional with more than two (2) years of department management experience?  Are you skilled in LoansPQ, Meridian Link or Jack Henry products?  If you possess and promote a highly positive, member-service attitude with a keen ability to inspire and motivate our lending team to achieve high levels of performance, then Centralized Lending Manager at 1st Financial might be the next step in your professional career!

As the Centralized Lending Manager, you will oversee the daily operations of the underwriting team and ensure that procedures and practices are in alignment with credit union expectations. In this role, you’ll develop and foster a member-focused, service-oriented culture that inspires your team to deliver outstanding service while meeting challenging goals.

Working with members, employees, and industry partners, our Centralized Lending Manager plays an instrumental role in delivering on our mission to our members: Save you money. Make you money. Save you time. That’s why we exist.  This is achieved by successfully developing, implementing, and administering all aspects of the Credit Union’s consumer lending program.

Our Centralized Lending Manager will be successful in:

  • The overall management of centralized underwriting and establishing efficient processes for both retail and indirect loans.
  • Making sound loan underwriting decisions by analyzing each applicant’s credit worthiness and approving loans based on credit union underwriting guidelines.
  • Providing leadership, coaching and guidance to the lending team.
  • Developing each employee to their highest potential.
  • Ensuring timeliness of work processing, including loan closing, funding activities, title reporting, lien perfection and insurance coverage.

The ideal candidate possesses:

  • Five (5) years of experience in a loan support and underwriting environment in a financial institution, credit union preferred.
  • A bachelor degree in Business Administration with two (2) or more years’ experience in a hands-on management role.
  • Working knowledge of laws and regulations pertaining to credit union business and operations.
  • Professional, well-developed interpersonal skills necessary for leading, managing and developing relationships with employees at all levels.

Are you a passionate, highly-motivated, and seasoned lending professional ready to share your knowledge and expertise with our Centralized Lending team?  Apply today, and join 1st Financial as our new Centralized Lending Manager.

Interested candidates submit your resume via email to Kacie Alexander, Employee Engagement Manager.

Exp. 07/05



Vice President of Lending: University Credit Union (Miami, FL)

Located in Miami, Florida, University Credit Union with $205 million in assets is in search of a seasoned executive to lead their lending operations.  The credit union will look to this individual to oversee a loan portfolio consisting of consumer, mortgage, home equity, small business and participation loans.  This is an opportunity for someone to develop and execute a lending plan and strategy, including product development and loan promotions.  Additionally, this person will be responsible for enhancing the technology used within the lending area and promoting the credit union in the community.  As a part of the executive management team, this individual will be involved in strategic planning and will be responsible for reporting on lending operations to the board of directors.  The ideal candidate will have five plus years of lending experience within a financial institution and a proven ability to promote loan growth.  Bachelor’s degree is required and bilingual in Spanish is a plus. Please include reference number 1080 when applying.

COMPANY DETAIL:  University Credit Union has six branches and six ATMs throughout Dade County, Florida, and serves nearly 18,000 members.  The credit union was established in 1947 to serve the University of Miami faculty, staff, and alumni.  Today, the credit union has branch locations strategically located on or near the university campuses, and is affiliated with the Credit Union Service Corporation with a network of Shared Service Centers offering members access to their accounts worldwide. University CU is committed to providing the best possible financial services to its members at a low cost with favorable rates and overall financial assistance while in constant pursuit of world-class member service.

Interested candidates please submit your resume via email to Haseem Hannah, Executive Recruiter.

Exp. 08/30


Financial Services Representative:  Heartland Credit Union (Hutchinson, KS)

Heartland Credit Union has locations in Hutchinson, Haven, Newton and Wichita. We currently have an opening for a Financial Services Representatives to work at our downton Hutchinson branch. We are looking for someone to bring in new business, build relationships with current membership to help them with their full financial picture.

SCHEDULE:

  • Branch Hours (Lobby):  Mon-Fri: 10:00am - 5:00pm
  • Branch Hours (4 Lane Drive-thru):  Mon-Fri: 7:30am - 6:00pm; Sat: 8:00am - 12:00pm
  • Must be available from 7:15 a.m. - 6:15 p.m. Monday - Friday. Some Saturday's required from 8:00 a.m. - 12:15 p.m.

LOCATION:  This person will work from our downtown Hutchinson location at 129 W. Avenue A.

ABOUT THE POSITION:  The Financial Services Representative will provide quality and efficient service to our members. The successful candidate will help members with their full financial picture including opening new accounts, cross-selling HCU products and services, interviewing members regarding loan and credit card applications, conducting sales calls, and performing other operational branch duties.

The successful candidate will have the following responsibilities:

  • Guide members through the borrowing processes from education/pre-qualification to receiving, reviewing and processing the loan application for  consumer (auto, personal, and consolidation), home equity, credit card, and overdraft account loans.
  • Meet with loan applicants to explain credit policies and to obtain additional loan information and documentation for underwriting.
  • Conduct outreach calls daily to current and potential members regarding current promotions, products and services. Open new accounts (checking, savings, IRA's, etc.), renewing and redeeming certificate accounts, and assisting members with other financial needs.
  • Perform a variety of other branch activities including greeting members entering the branch, assisting them ATM usage, branch opening/closing procedures and maintenance of the branch ATM's.
  • Expands member base through consultative sales techniques and referrals.
  • Compare and evaluate possible products and services in order provide product and service recommendations to best meet our members needs and financial circumstances.
  • Expected to meet assigned monthly goals for loans, memberships, new checking accounts, and debit and/or credit cards.
  • Actively participate and represent Heartland in various community, civic, and professional organizations.
  • Provides superior service to our members.
  • Ensures members are promptly and professionally served.
  • Cross-sells credit union products and services.
  • Attends meetings and training sessions as required.
  • Pro-actively supports and advances HCU's culture and brand.
  • Performs all other duties as assigned.

EDUCATION/CERTIFICATIONS:  High school graduate; college degree preferred.

EXPERIENCE:  

  • Minimum two years related experience.
  • Previous experience with full-service financial institution preferred.
  • Previous sales experience preferred.

SKILLS:

  • Self-motivated, self-starter, driven to succeed.
  • Solid written, verbal and public relation skills.
  • Solid time management skills and ability to organize, prioritize, and perform multiple tasks simultaneously.
  • Strong analytical skills.
  • Proficient in MS Office programs.

OTHER REQUIREMENTS:

  • Valid driver's license.
  • Requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. Will be subject to the required registration process, which includes fingerprinting and a criminal background screening.
  • Fees are paid for by Heartland Credit Union.
  • Will be become a Certified Credit Union Financial Counselor (CCUFC) through CUNA's FiCEP program. Certification fees are paid for by Heartland Credit Union.
  • Will complete Heartland's FSR Education program including sales training.

PHYSICAL REQUIREMENTS:

  • Sedentary work; sitting most of the time.
  • Exerts up to 30 lbs. of force occasionally.

BENEFITS:  

Check out a full list of our benefits on our Career Page by clicking HERE.

For consideration:  To apply from our career site, go to Apply Now. If you are viewing from an outside posting board, go to www.hcu.coop, then find "Careers". You must create an account to apply and upload a resume. All inquiries are completely confidential.

Equal Opportunity Employer/Affirmative Action Employer:  Heartland Credit Union an Equal Opportunity Employer (EOE). Heartland provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation and gender identity, national origin, age, disability or genetics. Heartland hires and promotes individuals solely on the basis of their qualifications for the job to be filled. We encourage qualified minority, female, veteran and disabled candidates to apply and be considered for open positions. This practice applies to all areas of employment including recruitment, hiring, training and education, promotion, termination, compensation and all conditions and privileges of employment in accordance with applicable federal, state and local laws.

For more information, or to apply now, you must go to this website: https://www.applicantpro.com/j/794285-184187.

Please DO NOT email your resume to us as we only accept applications through our website.

Exp. 07/09



Credit Analyst: West Community Credit Union (Lake St. Louis, MO)

POSITION PURPOSE:

Responsible for reviewing and underwriting loan applications.  Identifies, analyzes, and evaluates loan risks and compensating factors, and ensures the safety of Credit Union assets.  Approves, counter offers, or denies loan applications.  Ensures loans are approved within the terms of the Credit Union's standards and procedures, and regulatory underwriting guidelines.  Presents loan requests above lending limit for approval as per loan policy.  Provides support to Member Service personnel. Ensures members and prospective members are promptly and professionally served. Provides general Credit Union information and identifies and cross sells appropriate products and services.  Assists with loan collection efforts as needed.

West Community Credit Union offers a competitive salary and substantial benefits package including medical, dental, vision, short term disability, and life insurance; 401(k) with company match, defined benefit plan, paid time off and tuition reimbursement.

For more details, please visit our Careers Page at https://www.westcommunitycu.org/about/employment.htm to apply and see the complete job description.

Disclaimer:

INTENT AND FUNCTION OF JOB DESCRIPTIONS

Job descriptions assist organizations in ensuring that the hiring process is fairly administered and that qualified employees are selected.  They are also essential to an effective appraisal system and related promotion, transfer, layoff, and termination decisions.  Well constructed job descriptions are an integral part of any effective compensation system.

All descriptions have been reviewed to ensure that only essential functions and basic duties have been included.  Peripheral tasks, only incidentally related to each position, have been excluded.  Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions.  In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all inclusive.  Additional functions and requirements may be assigned by supervisors as deemed appropriate.

In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals.

However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.

Job descriptions are not intended as and do not create employment contracts.

The organization maintains its status as an at-will employer.  Employees can be terminated for any reason not prohibited by law.

Exp. 06/24


Mortgage Loan Originator:  Electro Savings Credit Union (St. Louis, MO)

The Mortgage Loan Originator will assist members with their residential mortgage loan needs including determining the proper loan program, completing the loan application and gathering required documentation.

Responsibilities:

  • Conduct loan interviews and assist members and staff in completing Home Equity and 1st Mortgage loan applications over the phone, through the mail, by fax, or in person.
  • Gather and review all supporting application documentation from members and if needed assist with processing in ordering all necessary documentation from vendors including title, appraisal, flood, homeowners insurance, etc. on 1st Mortgage and Home Equity loans.
  • Answer questions as needed on 1st and 2nd Mortgage inquiries. Refer applications to the Mortgage Operations Manager and/or internet application or mail prospective borrower's application kits and fact sheets on all Mortgage products.
  • Assist members with questions and solutions regarding various Mortgage and Home Equity issues including but not limited to: payments received, interest questions, principal payments, and auto pay issues.
  • Properly disclose all 1st Mortgage and Home Equity loans within three days of application to ensure compliance with all RESPA and Reg Z laws.
  • Ensure 1st Mortgage and Home Equity loans are underwritten by the Mortgage Operations Manager, Vice President of Lending, and President in Compliance with lending limits, Board Policies and Credit Union procedures.
  • Assist in processing and Closing 1st Mortgage loans to be brokered or sold through outside sources. Ensure brokered/sold loans are handled in a timely process and within the guidelines of the outside company.
  • Communicate with Members and the Mortgage Operations Manager from application through closing as to loan status.
  • Close Home Equity loans or coordinate closings to take place at various branches.
  • On pay-off calls contact members to verify they wish to pay their loan in full and give them the opportunity to apply with Electro.

Knowledge and Skills:

  • Experience:  1-year mortgage origination or underwriting or processing or operations experience.
  • Education:  (1) A two year college degree or (2) Completion of a specialized course of study at a business or trade school or (3) Completion of a specialized and extensive in-house training or apprenticeship program or (4) equivalent work experience.
  • Interpersonal Skills:  Good communication skills, organization and attention to detail. Excellent PC skills including knowledge of Calyx Point, Encompass, or like software.
  • Other Skills:  Federal licensing and annual continued education courses required.
  • Travel:  Position is located at Maryland Heights Branch. Position requires occasional travel to Electro Savings Credit Union area branches.

Electro Savings Credit Union offers a competitive salary and substantial benefits package including full medical, dental, vision, paid time off, short term disability and life insurance; 401(k) with company match, defined benefit plan, paid time off and tuition reimbursement.

Submit your application using the following link: http://www.ondemandassessment.com/verify/apply/AvvDqBB/haPDDTDh.

Exp. 09/05



Home Equity Loan Manager: Neighbors Credit Union (St. Louis, MO)

Are you a strategic thinker looking for a leadership position where you will manage the home equity function of a mid-sized financial institution? Are you an excellent communicator who thrives on coaching and developing your team?

Who you are:  Experienced in the real estate lending area of a credit union or other financial institution with knowledge of real estate compliance and mortgage underwriting/processing. You are a driven self-starter ready to lead our team of skilled home equity loan processors.

Who we are:  Neighbors Credit Union is a growing, not-for-profit, full-service financial institution that was established in 1928 in St. Louis. Here our employees have a simple purpose: to provide awesome member experiences. At Neighbors Credit Union, you will be part of a team that always puts people before profits.

Our Mission:  Providing awesome member experiences through innovative products, superior service, and trusted advice, while strengthening our community with financial education. We are dedicated to the success of our members and employees to ensure we are the financial institution of choice.

Responsibilities:

  • Manage the quality and quantity of loans with adherence to compliance requirements, departmental policy and procedures, and credit union goals.
  • Trains, supervises and evaluates department home equity staff.
  • Produce the HDMA report and direct it to the appropriate government agency. Produce additional monthly and quarterly reports.
  • Maintain detailed records on title policies and recorded liens to ensure that files meet regulatory and credit union quality and procedures.
  • Keep current on state and federal regulations and changes regarding real estate transactions.
  • Ensure compliance with ECOA, Regulation B, RESPA, HMDA, Regulation C, TILA, and Regulation Z.
  • Monitor real estate general ledger account for balancing and resolution.
  • Process member applications when necessary.

Qualifications:

  • High school diploma or the equivalent.
  • Minimum of five years of experience in the lending or member service area of a credit union or other financial institution preferred.
  • Mortgage processing/underwriting experience in a home equity or mortgage environment required.
  • Knowledge of principles of lending and collections, marketing, and operations.
  • Strategic thinking – identifies opportunities to achieve goals while anticipating impacts and consequences to the business; sees the “big picture”.
  • Effective at multi-tasking and making decisions.
  • Demonstrated analytical thinking, including analyzing complex information, identifying key issues, and drawing logical conclusions.
  • Basic computer skills and knowledge of standard software programs.
  • Ability to communicate well with subordinates, associates and members.
  • Courtesy, tact and diplomacy are essential elements of the job. This work involves personal contact with others inside and outside the organization.

Rewards:

  • This position is full-time and will be eligible for benefits including medical, dental, life insurance, disability insurance, flexible spending accounts, and a 401(k) plan with matching contributions.
  • Competitive base salary and an annual incentive plan.
  • Neighbors has excellent opportunities for career advancement and professional development.

Interested candidates please submit your resume via email to Monica Burnett, Vice President of Human Resources.

Exp. 07/31


Loan Administration Lead: Mazuma Credit Union (Overland Park, KS)

Hi, there! We're Mazuma Credit Union. We all work together to fuel new and creative ways to make our members smile. We're also about making Kansas City a better place to live, work and bank! This includes utilizing what we call our Mazuma Mindset. This means we seek to exceed the expectations of our members & team members in every interaction, every time! Does this sound like you? Keep reading and we'll tell you about the specifics!

Role:

Let's get you a few more details on what you would do here! The role of Loan Administrator Supervisor is a pretty big deal; you'll be ensuring our members and team members have a lending experience that involves our 4 Pillars of service: engaging with your members & team members, having their needs evaluated, being educated through individualized financial advice and have an enriching interaction!  Whether in person, on the phone or via email, we strive to create an amazing experience for every member, potential member, business partner, vendor and community partners in the markets we serve; every interaction, every time. Most importantly, we are looking for a Loan Admin Supervisor with a heart for helping people. After all, our goal is to win Kansas City and make it a better place to live, work and bank!

The Loan Administrator Supervisor is responsible for assisting the Retail Direct Lending Leader in leading the success of all functions performed by the Loan Administrators I, II & III. The Loan Administrator Supervisor will provide day-to-day oversight for the Load Admin team, ensuring excellent member and team experiences with all areas of Loan Administration. Read more about their role and responsibilities!

The Loan Admin Supervisor will assist in meeting annual lending goals established by Mazuma and ensure loan quality is consistently maintained within credit union standards. This team member would also help ensure that the lending department stays within budget guidelines regarding control of expenses, additionally assisting and cooperating with the requests and needs of members and fellow team members. The LAS will provide such education to our members to become their Trusted Financial Advisor. Acknowledge, understand and promote our Vision of Awesomeness. Remain engaged with departmental processes and procedures and make suggestions for improvements to increase efficiencies. Decision Making Parameters: decisions are made in accordance with philosophical and written credit union policies and procedures as well as safe and sound lending standards. The LAS will take initiative for making decisions within boundaries and guide posts established by the Lending Leader for this position.

ROLE AND RESPONSIBILITIES:

  • Supervise system maintenance at the direction of the Lending Leader. This includes, but is not limited to, supervising the funding of loans, providing documentation to our members regarding the purchase of the loan and the preparation of required reports.
  • Supervise the Loan Administrator processing of Home Equity Lines of Credit (HELOCs). This includes, but is not limited to, reviewing HELOC disclosures and documents, discussing loan decisions and terms with members.
  • Must possess a thorough working knowledge of required disclosures and the timing of such disclosures for those real estate loans that meet the qualifications as established by credit union policies and regulations
  • Oversee the process of paid retail loans and deed releases in accordance with guidelines and procedures Place orders for, process, interpret and understand flood certifications in accordance with policies and regulations Oversee the process of appraisals and title applications in accordance with policies, procedures and regulations Oversee the guidelines for establishing lien perfection in accordance with policies, procedures and regulations Oversee all duties and responsibilities associated with Collateral Protection Insurance (CPI), including:
    • Re-amortization
    • General Ledger (GL) posting and balancing Processing refunds Working with insurance companies and members Oversee the performance of and complete file maintenance on the computer system in accordance with established policies and procedures; validate work completed by team members to ensure accuracy and completeness Review new loans, ensuring that loans input into the computer system are accurate and correct. If a discrepancy exists, take the necessary corrective action and notify the appropriate individuals Review reports to audit loans for accuracy/completion and take appropriate action to minimize risk to the organization as well as comply with established policies and procedures Review quotes for accurate payoffs on retail loans and maintain appropriate documentation of said quote in accordance with established procedures Handle credit bureau disputes in accordance with company policies and procedures as well as regulations Identify exceptions to policies and procedures and take appropriate action as required to ensure that the situation has been reviewed and documented by the Lending Leader Oversee the process transaction requests, as necessary, to help track, administer and complete loan promotions. This includes posting payments to loans, monitoring reports and daily activity for compliance, posting transaction to general ledger accounts as well as ensuring accuracy and completeness of work performed by others.
    • Train, educating and mentor the LSA I, LSA II, and LSA III as directed by the Lending Leader Understand the requirements of the Home Mortgage Disclosure Act (HMDA) and complete all reporting in a timely manner Oversee transactions the balancing of the general ledger accounts of the lending department accurately and in a timely manner Keep applicable policy and procedure manuals current and accurate with lending department changes. Review of the policy and procedure manuals annually and submit any corrections, renewals or recommendations of change to the Lending Leader Continue personal and professional growth through, but not limited to, webinars, continuing education, seminars and mentoring Performs other duties as assigned by the Lending Leader or Chief Lending Officer

EXPERIENCE AND SKILLS:

1-3 years of similar or related experience High school diploma or equivalent Since we want to create an amazing member and team member experience, we need you to have a heart for helping people and be ready to support a like-minded team! To achieve that, we’d love to see someone who has these skills:

Maintain confidentiality of documentation and information Communicates clearly and concisely in verbal and written form as well as displays outstanding communication skills and listening skills Sound judgment and decision-making skills Perform tasks and duties independently with limited supervision Proficient personal computer skills Proficient in the areas of detail and documentation Apply the highest level of ethical scrutiny in all situations Read and understand insurance declaration sheets. Knowledge of credit union policies and procedures regarding evidence of insurance, requirement to provide insurance and how insurance is handled is also required.

Understand loan documents and required signatures Knowledge of all loan products and services, title and insurance requirements, appropriate documents, disclosures, and all applicable Consumer Credit laws and regulations. Provide member service that is in accordance with department and/or organizational standards Function and operate within the organization in accordance with our Core Values Create and maintain a consistent and professional environment Familiarity with credit union philosophy, organization, bylaws, policy, and operational procedures Ability to read, understand and interpret title insurance and title commitments. Additionally, identify situations that need to be corrected prior to loan closing to ensure perfect lien position in accordance with guidelines and procedures.

Have a basic understanding of current economic and market conditions, as well as trends for local, state and national communities So that’s a little bit about what we’re looking for. At Mazuma, we're also serious about making Kansas City a better place and becoming the city’s #1 preferred financial partner. We're also really big on those Core Values we mentioned earlier. Check them out!

Culture Expectations:

  • Positive, Fun Attitude! Consistently demonstrates a positive attitude, always being respectful in interactions with members and team members. Behavior and appearance should be appropriate and this position should lead this value by example.
  • Teamwork! A proactive collaborator who embraces the opportunity to work with others. Punctual and dependable. Able to manage conflict well amongst Team Members and Members. Demonstrates strong people skills, initiative, and decision-making ability. Productivity meets or exceeds expectations for the position.
  • Learning & Growth! Demonstrates initiative in not only self-development but the development of others. Has superior knowledge of the organization’s responsibilities and is able to apply and share learning.
  • Creativity & Progressive Mindset! Able to think outside the norm, introduce new ideas and proactively solve problems. Positive change agent that embraces team direction.

So, what do we bring to the table? Mazumans get a pretty sweet deal. They are part of a movement greater than themselves; they are a part of creating a better living, working and banking space for each and every person they come into contact with! Aside from living and fulfilling our purpose, Mazuma comes with lots of perks, including a great benefits package!

Interested candidates, to apply please use this link to the Mazuma Credit Union's Career page.

Disclaimer: Mazuma Credit Union is an equal opportunity employer and will consider all application without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law.

Exp. 09/28


Mazuma Credit Union (Overland Park, KS)

Hi, there! We're Mazuma Credit Union. We all work together to fuel new and creative ways to make our members smile. We're also about making Kansas City a better place to live, work and bank! This includes utilizing what we call our Mazuma Mindset. This means we seek to exceed the expectations of our members & team members in every interaction, every time! Does this sound like you? Keep reading and we'll tell you about the specifics!

Role:

Let's get you a few more details on what you would do here! The role of Mortgage Loan Processor is a pretty big deal; you'll be ensuring our members and team members have a lending experience that involves our 4 Pillars of service: engaging with your members & team members, having their needs evaluated, being educated through individualized financial advice and have an enriching interaction! Whether in person, on the phone or via email, we strive to create an amazing experience for every member, potential member, business partner, vendor and community partners in the markets we serve; every interaction, every time. Most importantly, we are looking for a Mortgage Loan Processor with a heart for helping people. After all, our goal is to win Kansas City and make it a better place to live, work and bank!

ROLE AND RESPONSIBILITIES:

The Mortgage Processor is responsible for processing mortgage loan files for final submission to the Underwriting department This person reviews and evaluates all mortgage applications for completeness and accuracy submitted by the Mortgage Loan Originators This person also orders 3rd party vendor work, including but not limited to:  appraisals, title work, tax transcripts, payoffs, verifications of employment, bank statements and mortgages.

The Mortgage Processor also ensures timely submission of files into the Underwriting department for decisions The Mortgage Processor is also responsible for ensuring TRID compliance throughout the process Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control Follows established company policies and procedures, including but not limited to: Sarbanes Oxley controls, Business Ethics and Standard of Conduct, Electronic Communications, Confidentiality and Privacy

EXPERIENCE AND SKILLS:

  • 6 months to 2 years of similar or related experience A high school degree or GED is required Since we want to create an amazing member and team member experience, we need you to have a heart for helping people and be ready to support a like-minded team! To achieve that, we’d love to see someone who has these skills:
  • Independently and proficiently process all files in their various stages, including FNMA, GNMA, VA and shelf/portfolio files Maintain continual, consistent and open communication with all appropriate parties to the loan transaction Pre-underwrite files to obtain and analyze documentation regarding employment, credit, income, assets and collateral
  • Consistently document lending software with all applicable notes & correspondence Ensure TRID compliance throughout the loan process Ensure automated underwriting systems are updated to contain appropriate, consistent, and matching system data based on supporting documentation that has been obtained So that’s a little bit about what we’re looking for. At Mazuma, we're also serious about making Kansas City a better place and becoming the city’s #1 preferred financial partner. We're also really big on those Core Values we mentioned earlier. Check them out!

Culture Expectations:

  • Positive, Fun Attitude! Consistently demonstrates a positive attitude, always being respectful in interactions with members and team members. Behavior and appearance should be appropriate and this position should lead this value by example.
  • Teamwork! A proactive collaborator who embraces the opportunity to work with others. Punctual and dependable. Able to manage conflict well amongst Team Members and Members. Demonstrates strong people skills, initiative, and decision-making ability. Productivity meets or exceeds expectations for the position.
  • Learning & Growth! Demonstrates initiative in not only self-development but the development of others. Has superior knowledge of the organization’s responsibilities and is able to apply and share learning.
  • Creativity & Progressive Mindset! Able to think outside the norm, introduce new ideas and proactively solve problems. Positive change agent that embraces team direction.

So, what do we bring to the table? Mazumans get a pretty sweet deal. They are part of a movement greater than themselves; they are a part of creating a better living, working and banking space for each and every person they come into contact with! Aside from living and fulfilling our purpose, Mazuma comes with lots of perks, including a great benefits package!

Interested candidates, to apply please use this link to the Mazuma Credit Union's Career page.

Disclaimer:  Mazuma Credit Union is an equal opportunity employer and will consider all application without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law.

Exp. 09/28


Consumer Loan Processor: West Community Credit Union (Lake St. Louis, MO)

POSITION PURPOSE:

Responsible for coding, posting, and preparing all documents necessary for closing consumer home equity loans including mailing loan documents, distributing loans to branches, and coordinating closings with branch personnel.  Types and handles miscellaneous paperwork including denial letters.  Maintains files and answers and directs telephone calls.  Performs post-closing audits on consumer loans for quality control. Provides professional service to members.

ESSENTIAL FUNCTIONS AND BASIC DUTIES:

  • Assumes responsibility for providing effective secretarial and clerical support for all phases of loan processing activities and promotions.
    • Processes home equity loans including but not limited to preparing disclosures, ordering appraisals, reviewing title work, and ordering flood certifications. Runs reports, retrieves credit ratings, reviews files.
    • Performs coding and posting functions and prepares all necessary documents for closing of consumer equity loans.
    • Mails loan pre-disclosures.  Distributes loan closing documents to branches and appropriate personnel.
    • Coordinates loan closings with branches.  Closes loans as necessary.
    • Types and mails denial letters and related correspondence for promotions.
    • Processes vehicle titles to secure lien position.
    • Performs audits of consumer loan files for accuracy, title documentation, title insurance and provides reporting of issues to Senior Consumer Loan Processor.          
    • Receives and screens telephone calls.  Answers routine questions or directs them to appropriate personnel.  Records and relays messages.
    • Completes loan processing duties in accordance with established policies, procedures, and regulations.
  • Assumes responsibility for establishing and maintaining effective and professional business relationships with members and external contacts.
    • Resolves (or refers) requests and problems promptly and courteously.  Answers member questions pertaining to promotions, loans, balances, and payoffs.  Assists walk-ins.
    • Keeps members properly informed of Credit Union policies and procedures.
    • Maintains and conveys the Credit Union’s professional reputation.
  • Assumes responsibility for establishing and maintaining effective coordination and communication with area personnel and management.
    • Completes assigned monthly reporting.  Completes records and reports promptly and accurately.
    • Supports and assists area personnel as needed.
    • Maintains departmental files.
    • Attends and participates in meetings as required.
    • Keeps management informed of area activities and of any significant problems. 
  • Assumes responsibility for related duties as required or assigned.
    • Performs miscellaneous clerical and secretarial functions as needed, including assisting the Collections Department with clerical tasks as assigned.
    • Ensures that work area is clean, secure, and well maintained.
    • Replaces area personnel as needed.

EDUCATION/CERTIFICATION:  High school graduate or equivalent.

REQUIRED KNOWLEDGE:     Understanding of consumer loan products and services; Knowledge of loan processing functions and related requirements and procedures.

EXPERIENCE REQUIRED: One to two years of varied office or loan processing department experience preferred.

SKILLS/ABILITIES: 

  • Strong typing abilities.
  • Good verbal public relations skills.
  • Able to operate calculator, word processor, and related computer applications.
  • Well organized.

To view the complete job description and to apply, please visit http://bit.ly/2geyGdr.

Exp. 08/01

 


Chief Retail & Marketing Officer:  Heritage Federal Credit Union (Newburgh, IN)

Heritage Federal Credit Union is searching for a Chief Retail & Marketing Officer.

The ideal candidate will have credit union or bank experience with strong Marketing, Business Development, and Branch Administration experience.  S/He must be innovative, strategic, and have the ability to inspire a shared organizational vision.  This individual will report directly to the CEO and be an integral member of the Executive Team.  Viewed as a subject matter expert, the CRMO will have responsibility for carrying out the strategies for Marketing, Branch Administration, and Business Development.  Adept at creating a proactive and needs-based sales approach, and skilled at ensuring excellent execution.  In addition, will be a leader who can inspire and motivate team members, partner effectively with colleagues at all levels across the organization, and foster a culture of collaboration and collegiality.  The incumbent will be in charge of meeting the goals and emerging needs of the organization for the aforementioned areas.  The Chief Retail and Marketing Officer must have strong leadership skills along with excellent organization and time management skills.

Strategic Thinking and Planning:  Research, Develop, and Implement short- and long-term business strategies, Benchmarking, Management reporting, Presentations, Competitive position, and Market Share.

Branch Administration:  Coaching, Team Building, Sales and Service Culture, Profitability & Performance, Product Knowledge, Member Experience, Performance Feedback.

Sales, Service and Productivity:  Goal Setting, Policy and Procedure Management to reinforce desired outcomes. Research, Develop, Implement, Maintain, and Expand Sales, Service, and Productivity standards and goals for the Branches.  Develop and Implement motivational and training techniques to support employees in their career development.

Public Relations:  Communications, Event Planning, Financial Literacy, Community Involvement.

Marketing:  Drive Marketing strategies to achieve Corporate goals; Research and Analysis, Market-penetration, Digital and Traditional marketing; Expansion and Growth opportunities, Brand Awareness, Retail and Online advertising, Targeted Marketing, Social Media and Website Development.  CRM experience is a plus.

Knowledge, Skills and Abilities:  Knowledge of financial institution operations including branch management and operations, strategic planning, marketing new products and services.  Requires excellent oral and written communication skills, human relations, public relations, management, analysis, and organization skills.

Education, Training, Abilities & Experience:

  • 10 years of similar or related experience is required.
  • Experience in a Financial Institution is required.
  • A Bachelor's degree is required, Masters preferred.
  • A high level of interpersonal skills to communicate policies, procedures, and objectives effectively throughout the credit union and to represent the credit union positively to partners, community, and peers.
  • A high level of analytical skills to assess and evaluate the operation of areas of responsibility, participate in establishing credit union wide financial goals/budgets, analyze new products, and identify process improvements.
  • A mastery of leadership skills, and the ability to collaborate within and outside and throughout the credit union.
  • A deep understanding of financial institution management, including financial management, risk management, cost control, member value.
  • Exceptional written and verbal communication skills.
  • The ability to manage multiple projects at once with a very fast pace.
  • Excellent organizational skills and attention to detail.
  • Must have a passion to lead, manage and motivate staff, make decisions, work independently toward general results while still being a part of a team.

Apply online at https://www.hfcu.info/careers/

About Heritage Federal Credit Union:  Heritage Federal Credit Union offers financial products and services to anyone who lives, works, worships, or attends school in Vanderburgh, Warrick, and Posey Counties in Indiana and Henderson County in Kentucky, or has an immediate family member who does. Heritage Federal Credit Union is a community-chartered Federal credit union with over $547 million in assets and serves more than 57,000+ members, and operates ten branches, nine in Vanderburgh, Warrick, and Posey Counties in Southwestern Indiana and one branch in Henderson County in Kentucky.  More information regarding Heritage Federal Credit Union can be located at www.hfcu.info.

EOE

Exp. 7/10


Design and Retail Specialist: Heartland Credit Union (Hutchinson, KS)

Heartland Credit Union (HCU) is a member-owned financial cooperative serving nearly 25,000 members. We've been proudly serving our members since 1948. HCU has many locations in Kansas including Wichita, Hutchinson, Newton and Haven.  Learn more about Heartland Credit Union by going to www.hcu.coop.

Heartland Credit Union is seeking an energetic and motivated individual to join our Marketing department as our Design and Retail Specialist.

LOCATION:  The person will work from our Support Center, located at 4000 N Monroe in Hutchinson, KS.

SCHEDULE:  Monday - Friday, normal business hours. Evenings may be required on occasion for special events.

ABOUT THIS OPPORTUNITY:

The primary role of the Design and Retail Specialist is to create and design the graphic content for HCU's marketing campaigns, including copywriting.  This individual will also bring the HCU brand alive inside our retail branches through digital media and retail displays. With the wide variety of products offered by HCU, the creative opportunities are endless. The ideal candidate will enjoy working in a team environment, have a full understanding of graphic design principles, experience with digital media and the Adobe Creative Suite, including Illustrator, InDesign, Photoshop, Premier.

Responsibilities include:

  • Creates new or modifies existing projects for internal and external audiences while adhering to existing brand standards, including ads, banners, posters, advertising specialties, email marketing, digital marketing, radio scripts, website copy, and other promotional member correspondence.
  • Reviews marketing programs regularly and modifies as needed. Ensures the integrity and quality of all marketing efforts.
  • Maintain knowledge of all regulatory requirements regarding retail display and regulatory disclosure and ensure related materials are in compliance.
  • Creates and implements strategies for creating a retail feel inside all HCU branches.
  • Develops content for and maintains the branch LED boards, kiosks, and in-branch TV systems.
  • Works closely with other marketing team members and agencies/vendors to ensure consistent branding and design across all marketing efforts.
  • Research and implement innovative ways to build upon HCU's retail brand.
  • Conduct monthly branch visits to ensure each branch's compliance with brand standards.
  • Staff, organize, and supply the marketing events with promotional/giveaway items and related items.
  • Responsible for ordering and tracking all promotional items, brochures, business cards, banners, posters, stationary, and forms.
  • Coordinates final ad placement with local media.
  • Communicates with HCU's outside marketing partners.
  • Ensures staff are promptly and professionally served.
  • Attends meetings and training sessions as required.
  • Provides superior service to our staff.
  • Pro-actively support and advance HCU's culture.
  • Performs all other duties as assigned.

EDUCATION/CERTIFICATIONS:

  • Associate degree in business administration with emphasis in marketing or equivalent experience.
  • Must be able to present design portofolio.

EXPERIENCE:  Minimum of three years of experience in marketing, public relations, or advertising.

SKILLS:

  • Strong interpersonal and public relations skills
  • Excellent organizational and analytical abilities
  • Solid writing skills.
  • Able to operate computer applications
  • Proficient in Adobe Creative Suite.

OTHER REQUIREMENTS:  Valid driver's license.

PHYSICAL REQUIREMENTS:

  • Exerts up to 30 lbs. of force occasionally.
  • Sedentary work; sitting most of the time.

For consideration:  To apply from our career site, go to Apply Now. If you are viewing from an outside posting board, go to www.hcu.coop, then find "Careers". You must create an account to apply and upload a resume. All inquiries are completely confidential.

Equal Opportunity Employer/Affirmative Action Employer:  Heartland Credit Union an Equal Opportunity Employer (EOE). Heartland provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation and gender identity, national origin, age, disability or genetics. Heartland hires and promotes individuals solely on the basis of their qualifications for the job to be filled. We encourage qualified minority, female, veteran and disabled candidates to apply and be considered for open positions. This practice applies to all areas of employment including recruitment, hiring, training and education, promotion, termination, compensation and all conditions and privileges of employment in accordance with applicable federal, state and local laws.

For more information, or to apply now, you must go to the website below.  Please DO NOT email your resume to us as we only accept applications through our website.  https://www.applicantpro.com/j/792632-184187

Exp. 07/30


 


Teller:  Mercy Credit Union (Springfield, MO)

Responsibilities and Qualifications:

The Credit Union Teller position is responsible for receiving Credit Union members and prospective members in person and by telephone, providing general Credit Union information. Performs related duties as assigned.

Qualifications:

We’re all unique pieces of a puzzle at Mercy, connected together to create a beautiful picture of health. And being the perfect fit for your role requires a specific set of qualifications that you’ll bring with you:

  • High school graduate or equivalent.
  • One to two years cash handling experience or related experience.
  • Must have good communication skills.
  • Must have thorough knowledge of financial institutions services.
  • Equipment Used: Computers and other related Credit Union equipment.

We’ll Support You at Work and Home:

Our foundations are built on dignity and respect. Modern Healthcare Magazine named us as a “top 100 places to work.” We go out of our way to help people feel welcomed. We offer day-one comprehensive health, vision and dental coverage, PTO, and employer-matched retirement funds, even to part-time employees. We’re proud to provide tuition reimbursement to help you grow and learn new skills.

What Makes a Good Match for Mercy:

Compassion and professionalism go hand-in-hand with us, along with exceptional quality care. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We’re also collaborative and are not afraid to do a little extra to deliver excellent care – that’s just part of our commitment. If that sounds like a fit for you as well, we encourage you to apply.

Connect with Mercy: Submit your resume here.

Exp. 09/30


Branch Manager - VA Branch:  Mid American Credit Union

Are you results-driven and ambitious? Do you have strong leadership and coaching skills to motivate, lead, and coach branch employees? Mid American Credit Union is looking for an experienced Branch Manager to manage our VA Branch. If you think you have what it takes to be a successful team leader - APPLY TODAY!

Responsible for directing and administering the operational efforts of the branch. Ensures established policies and procedures are followed. Oversees provision of a full range of services to members and prospective members. Ensures members are promptly and professionally served. Trains, directs, and supervises branch staff.

Job Responsibilities:

25% - Manages direct reports to maximize productivity, efficiency, and the potential of the human assets of the company, including: hiring, directing job assignments, monitoring staff performance, coaching, counseling, training, assuring compliance with regulatory requirements and organizational mission, values, policies and work rules. Appraise performance and provide recommendations for staff compensation, promotion, and termination, as appropriate.

20% - Acts as a Loan Officer, processing and approving member loans within established policies and limits. Ensures that branch achieves assigned loan production goal.

10% - Ensures member requests and questions are promptly resolved. Handles member complaints. Ensures members are informed of company services and policies. Counsels members regarding their financial needs and services requested.

10% - Ensures staff are well trained in all phases of their respective jobs. Completes orientation of new hires in overall branch procedures. Performs cross training as necessary. Conducts security training.

10% - Ensures all branch transactions are balanced at the close of each day. Oversees individual accountability for the handling of cash and assists in resolving balancing problems.

10% - Prepares month-end management reports which apprise executive management of the status of branch activities.

5% - Closely monitors industry trends in lending and deposit operations to feed research and development activities and assures that the company’s products, services and processes remain competitive. Manages and oversees expenses. Pursues cost-saving measures.

5% - Ensures branch security. Opens and closes the building in accordance with set hours and tests security equipment quarterly.

5% - Develops and implements annual department budget; reviews monthly to analyze variances and assure expenditures remain within limits.

Must comply with all company policies and procedures, applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.

Knowledge, Skills and Abilities:

  • Experience - Two to five years of similar or related experience, including time spent in preparatory positions.
  • Education/Certifications/Licenses - A 4 year college degree is strongly preferred. High School Diploma or GED required.
  • Interpersonal Skills - A significant level of trust and diplomacy is required to be an effective subject matter expert in the position. In-depth dialogues, conversations and explanations with members, direct and indirect reports and outside vendors of a sensitive and/or highly confidential nature is a normal part of the day-to-day experience. Communications can involve motivating, influencing, educating and/or advising others on matters of significance.

Physical Requirements:

  • Performs primarily sedentary work with limited physical exertion and occasional lifting of up to 20 lbs.
  • Must be able to operate routine office equipment including computer, telephone, copier, facsimile, and calculator.
  • Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary.
  • Must be able to work extended hours whenever required or requested by management.
  • Must be capable of travel by automobile (as driver and passenger), commercial airlines, rental vehicles and public transportation and be able to lodge in public facilities.
  • Must be capable of regular, reliable and timely attendance.
  • Must be able to routinely perform work indoors in climate-controlled private office with minimal noise.
  • Must be able to perform job functions independently and work effectively either on own or as part of a team.
  • Must be able to plan and direct the work activities of self and others.
  • Must be able to read and carry out various written and oral instructions.
  • Must be able to speak clearly and deliver information in a logical and understandable sequence.
  • Must be able to perform complex mathematical calculations with extreme accuracy.
  • Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of member service and discretion when dealing with the public.
  • Must be able to perform responsibilities with composure under the stress of deadlines/requirements for extreme accuracy and quality and/or fast pace.
  • Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters.

Disclaimer:  Nothing in this position description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not a contract and should not be construed as a guarantee of employment for any specific period of time.

Mid American Credit Union is an Equal Opportunity Employer and does not discriminate against employees or applicants based on race, color, religion, sex/gender, national origin, disability, age, or any other category protected by law.

For more information or to APPLY ONLINE, please visit our Careers Page: https://www.midamerican.coop/about/careers.

Exp. 08/31



Member Services Consultant - E Branch Department:  West Community Credit Union (O'Fallon, MO)

Responsible for handling a variety of member service calls and emails in a prompt and courteous manner.  Resolves member questions and problems regarding debit/credit cards, online baking, account statements, loans, payments, automatic transfers, investment certificates and etc.  Completes and maintains related reports, records, and files.  Cross sells Credit Union services and supports all functions within the E-Branch.

ESSENTIAL FUNCTIONS AND BASIC DUTIES:

  • Assumes responsibility for the effective and professional completion of E-Branch Representative functions.
    • Receives member telephone/email questions and complaints in a professional manner.                    
    • Completes research and resolves documentation errors or discrepancies. Forwards more complex problems to E-Branch Manager.
    • Provides a variety of information to members on Credit Union policies, procedures, and programs.
    • Provides a variety of information to members on accounts, debit/credit cards, online banking, payments, interest rates, loan options, savings programs, etc.
    • Performs maintenance functions and automatic transfers for loan payments.
    • Takes consumer and home equity loan applications; processes loans; prepares loan documents and closes loans when applicable. Assists team members with loan closings and member nquiries.
    • Identifies and cross sells appropriate deposit, loan and convenience products by assessing members’ financial needs and offering suitable products.
    • Maintains and projects the Credit Union's professional reputation.
  • Assumes responsibility for establishing and maintaining effective coordination and working relationships with area personnel and with management.
    •  Completes weekly E-Branch statistical reports.
    •  Keeps supervisor informed of area activities and significant problems.
    •  Completes required reports and records accurately and promptly.
    •  Attends and participates in meetings as required.
  • Assumes responsibility for related duties as required or assigned.  
    •  Assists other departments as necessary.
    •  Performs related clerical duties as needed.
    •  Assists in verifying accounts, copying checks, and mailing correspondence.
    •  Keeps work area clean, secure, and well maintained.

Disclaimer:
INTENT AND FUNCTION OF JOB DESCRIPTIONS:

Job descriptions assist organizations in ensuring that the hiring process is fairly administered and that qualified employees are selected.  They are also essential to an effective appraisal system and related promotion, transfer, layoff, and termination decisions.  Well constructed job descriptions are an integral part of any effective compensation system.

All descriptions have been reviewed to ensure that only essential functions and basic duties have been included.  Peripheral tasks, only incidentally related to each position, have been excluded.  Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions.  In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive.  Additional functions and requirements may be assigned by supervisors as deemed appropriate.

In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals.

However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.

Job descriptions are not intended as and do not create employment contracts.

The organization maintains its status as an at-will employer.  Employees can be terminated for any reason not prohibited by law.

Interested candidates please submit your resume via email to Mindy Pascua, HR Coordinator.

Exp. 08/30



Assistant Branch Manager: Credit Union of America (Wichita, KS)

Credit Union of America is looking for an experienced candidate for our Assistant Branch Manager position.  The primary role of this full-time position is to assist the Branch Manager in all operations of the branch, which includes underwriting consumer loans, participating in career development of branch staff, and ensuring the branch meets all financial, operational, service, and growth goals.

Responsibilities:

  • Competent in all aspects of branch operations to assist members and staff with any inquiries.  This includes, but is not limited to: underwriting, solicitation, member service, sales, cash controls, audit procedures.
  • Cover for other Branch Managers at all locations when they are absent for illness or vacation.
  • Participate in the hiring, evaluating, developing, coaching, and disciplining for staff member.
  • Assist in monitoring all branch activities to ensure compliance with all policies and procedures.
  • Develop a working knowledge of all other branches and departments to best serve our membership.

Knowledge and Skills:

  • One to three years of similar or related experience.
  • A 2-year college degree is required.
  • Strong communication, organizational, multitasking, and analytical skills.
  • Must possess good judgement and problem solving abilities.
  • Experience with coaching and motivating a team a plus.
  • General experience with PCs, word processing, and spreadsheets.

Work Environment:

  • Office position, working indoors year-round.
  • Primarily sedentary work.
  • Will move up to 10 pounds frequently, and up to 50 pounds occasionally.

Schedule Availability & Location:

  • Monday through Friday 9:00 am to 6:00 pm
  • Saturday 9:00 am to 1:00 pm
  • Delano Branch – 711 W. Douglas Ave., Wichita, Kansas

Interested in applying?  Go to www.cuofamerica.com/employment and click “Apply Now”.

EOE

Disclaimer: This job information may not be all-inclusive.  Job responsibilities and duties may be modified when deemed appropriate by management.

Exp. 07/15


Teller: KUMC Credit Union (Shawnee, KS)

KUMC Credit Union located in Shawnee, KS is seeking a Teller to join our team. KUMCCU has been proudly serving our members since 1954.

Job Description:

Serve as a liaison between the member and the credit union. Provide transactional services to members ensuring a high degree of accuracy. Maintain transactional records, providing basic cash receipt and payment services in accordance with credit union policies.

Essential Functions and Responsibilities:

  • Greet and welcome members or visitors to the credit union in a friendly but professional manner. Provide prompt, efficient, and accurate service.
  • Receive share drafts/checks and cash for deposit to accounts, verify amounts, examine share drafts/checks for proper endorsement, and enter deposits into computer records.
  • Provide in-person, by-telephone or via email general and specific service related information concerning credit union services or policies.
  • Cash share drafts/checks and process withdrawals; pay out money after verification of signatures and member balances.
  • Place appropriate holds on accounts for uncollected funds.
  • Verify all incoming cash to drawer by counting, checking and properly packaging all currency.
  • Balance cash drawer at the end of the shift and compare totaled amounts to computer generated proof sheet. Research and resolve discrepancies. Report any discrepancies to the supervisor as necessary.
  • Respond to member’s requests, problems and complaints and/or direct them to the appropriate person for specific information and assistance.
  • Promote credit union products and services based on members financial needs.
  • Research accounts for deposit, withdrawal and loan payment discrepancies.
  • Any other duties as assigned by management to provide a cohesive work force.

Qualifications: 

Education:  High School diploma or GED required.

Skills and Abilities:

  • Listen, perceive and interpret what others are communicating, both verbally and nonverbally.
  • Interact respectfully, professionally, and compassionately with diverse people, both in individual and group settings.
  • Ability to obtain needed information from others both verbally and in writing and to convey detailed technical information to others.
  • Ability to calculate basic figures and amounts on financial transactions.

Candidates seeking employment should be highly motivated, energetic, and a professional team player. In return you will receive a challenging position with excellent benefits. Send your resume to via email to cgutierrez@kumccu.org. We are waiting to hear from you!

Exp. 08/31


Member Service: Heartland Credit Union (Wichita, KS)

Heartland Credit Union (HCU) is a member-owned financial cooperative serving nearly 25,000 members. We've been proudly serving our members since 1948. HCU has many locations in Kansas including Wichita, Hutchinson, Newton and Haven. Learn more about Heartland Credit Union by going to www.hcu.coop. We are looking for someone to bring in new business, build relationships with current membership to help them with their full financial picture at our newest Wichita branch located at 12021 E Kellogg Dr.

SCHEDULE:

Branch Hours (Lobby): Mon-Fri: 9:00 a.m. - 6:00 p.m.; Sat: 9:00 a.m. - 12:00 p. m.

Branch Hours (2 Lane Drive-thru): Mon-Fri: 7:30 a.m. - 6:00 p.m.; Sat: 8:00 a.m. - 12:00 p.m.

Must be available from 7:15 a.m. - 6:15 p.m. Monday - Friday. Some Saturday's required from 8:00 a.m. - 12:15 p.m.

LOCATION:

This person will work from our newest branch that is set to open in October 2018. Located at 12021 E Kellogg Dr. in Wichita.

ABOUT THE POSITION:

The Financial Services Representative will provide quality and efficient service to our members. The successful candidate will help members with their full financial picture including opening new accounts, cross-selling HCU products and services, interviewing members regarding loan and credit card applications, conducting sales calls, and performing other operational branch duties. The successful candidate will have the following responsibilities:

  • Guide members through the borrowing processes from education/pre-qualification to receiving, reviewing and processing the loan application for  consumer (auto, personal, and consolidation), home equity, credit card, and overdraft account loans.
  • Meet with loan applicants to explain credit policies and to obtain additional loan information and documentation for underwriting.
  • Conduct outreach calls daily to current and potential members regarding current promotions, products and services.
  • Open new accounts (checking, savings, IRA's, etc.), renewing and redeeming certificate accounts, and assisting members with other financial needs.
  • Perform a variety of other branch activities including greeting members entering the branch, assisting them with ATM usage, branch opening/closing procedures and maintenance of the branch ATM's.
  • Expands member base through consultative sales techniques and referrals.
  • Compare and evaluate possible products and services in order to provide product and service recommendations to best meet our members needs and financial circumstances.
  • Expected to meet assigned monthly goals for deposits, loans, loan protection insurance, memberships, new checking accounts, referrals and debit and/or credit cards.
  • Actively participate and represent Heartland in various community, civic, and professional organizations.
  • Provides superior service to our members.
  • Ensures members are promptly and professionally served.
  • Cross-sells credit union products and services.
  • Attends meetings and training sessions as required.
  • Pro-actively supports and advances HCU's culture and brand.
  • Performs all other duties as assigned.

EDUCATION/CERTIFICATIONS:

High school graduate; college degree preferred.

EXPERIENCE:

  • Minimum two years related experience.
  • Previous experience with full-service financial institution preferred.
  • Previous sales experience preferred.

SKILLS:

  • Self-motivated, self-starter, driven to succeed.
  • Solid written, verbal and public relation skills.
  • Solid time management skills and ability to organize, prioritize, and perform multiple tasks simultaneously.
  • Strong analytical skills.
  • Proficient in MS Office programs.

OTHER REQUIREMENTS:

  • Valid driver's license.
  • Requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. Will be subject to the required registration process, which includes fingerprinting and a criminal background screening. Fees are paid for by Heartland Credit Union.
  • Will become a Certified Credit Union Financial Counselor (CCUFC) through CUNA's FiCEP program. Certification fees are paid for by Heartland Credit Union.
  • Will complete Heartland's FSR Education program including sales training.

PHYSICAL REQUIREMENTS:

Exerts up to 30 lbs. of force occasionally.

BENEFITS:  Check out a full list of our benefits on our Career Page.

For consideration:  To apply from our career site, go to Apply Now. If you are viewing from an outside posting board, go to www.hcu.coop, then find "Careers". You must create an account to apply and upload a resume. All inquiries are completely confidential.

Equal Opportunity Employer/Affirmative Action Employer:  Heartland Credit Union an Equal Opportunity Employer (EOE). Heartland provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation and gender identity, national origin, age, disability or genetics. Heartland hires and promotes individuals solely on the basis of their qualifications for the job to be filled. We encourage qualified minority, female, veteran and disabled candidates to apply and be considered for open positions. This practice applies to all areas of employment including recruitment, hiring, training and education, promotion, termination, compensation and all conditions and privileges of employment in accordance with applicable federal, state and local laws.

For more information, or to apply now, you must go to the website below.  Please DO NOT email your resume to us as we only accept applications through our website  https://www.applicantpro.com/j/827155-184187.

Exp. 08/24


Teller:  Skyward Credit Union (Wichita, KS)

JOB SUMMARY:

  • Accurately and efficiently process transactions such as customer deposits and cashing checks
  • Assist members with inquiries and/or problem resolution in a professional and composed manner, and escalate to manager as appropriate

JOB RESPONSIBILITIES:

  • Inform and educate members on how to conduct simple transactions through self-service technologies
  • Follow established policies, procedures and guidelines to protect both our members and Skyward Credit Union
  • Listen carefully and connect with members to understand their top financial priorities and to uncover products and solutions that will benefit them
  • High level of confidentiality required due to level of position
  • Perform other duties as assigned
  • Working in a team environment

EDUCATION/ EXPERIENCE:

  • High school graduate or GED required; some college preferred
  • Minimum of six months customer service experience in financial services, retail sales or a goal-oriented environment

QUALIFICATIONS:

  • Ability to respond and assist customers with inquiries and/or problem resolution
  • Ability to work effectively as a team member
  • Ability to identify customer financial needs, goals and objectives; comfortable asking customers about their personal finances
  • Ability to sell customers on meeting with a sales associate to learn about products/services
  • Strong communication skills (including verbal and non-verbal) and active listening skills
  • Careful attention to detail and time management
  • Proficiency in basic computer skill

Interested candidates please submit resume via email to Daniel Hayden, Vice President of Operations.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Exp. 7/21


Senior Branch Manager: Heartland Credit Union (Wichita, KS)

Heartland Credit Union (HCU) is a member-owned financial cooperative serving nearly 25,000 members. We've been proudly serving our members since 1948. HCU has many locations in Kansas including Wichita, Hutchinson, Newton and Haven.

We are looking for a Senior Branch Manager to lead the operation, sales, and growth efforts for our newest Wichita branch located at 12021 E Kellogg Dr.  Looking for a motivated individual who enjoys customer service, sales and working in a face-paced environment.

SCHEDULE:

  • Branch Hours (Lobby):  Mon - Fri: 9:00am - 6:00pm; Sat: 9:00am - 12:00pm
  • Branch Hours (2 Lane Drive-thru):  Mon-Fri: 7:30am - 6:00pm Sat: 8:00am - 12:00pm
  • Must be available from 7:15 a.m. - 6:15 p.m. Monday - Friday. Some Saturday's required from 8:00 a.m. - 12:15 p.m.

LOCATION:

This person will work from our newest branch that is set to open in October 2018. Located at 12021 E Kellogg Dr. in Wichita.

ABOUT THIS POSITION:

The Senior Branch Manager is responsible for the success of the branch including profitability, sales, service, community involvement and staff development. They direct and administer the growth, business development, and operational efforts of the branch. The successful candidate will be responsible for the following activities:

Sales and Business Development:

  • Directs and administers the growth, business development, and operational efforts of the branch.
  • Participates in business development activities such as seeking out new business, in person, on the phone, via email, or other methods.
  • Actively participates and represents Heartland in various community, civic, and professional organizations.
  • Provides leadership to strive toward, meet, and exceed short and long-term goals.
  • Works with the Sales department and management to coordinate and plan sales and service efforts and activities.
  • Develops and promotes HCU in the business community via various means including involvement in community associations and business associations.

Leadership:

  • Manages the hiring, training, coaching and development of staff including two full-time Financial Services Representatives and five Tellers.
  • Provides guidance to staff regarding operational functions, lending, service, and sales.

Branch Operations:

  • Provides oversight of day-to-day branch operations.
  • Supports all branch operations including: teller duties, processing deposits, withdrawals, loan payments, cashiers' checks, money orders, and cash advances.
  • Maintains oversight of regular balancing of the vault, cash dispenser/recycler and ATM according to established procedures. Monitors and maintains cash supply at appropriate levels. Oversees the ordering, dispensing, and shipping of cash by Assistant Branch Manager or Vault Teller.
  • Guides members through the borrowing processes from education/pre-qualification to receiving, reviewing and processing the loan application for consumer (auto, personal, and consolidation), home equity, credit card, and overdraft account loans.
  • Opens new accounts, renews and redeems certificate accounts, financial counseling and assists members with other financial needs.
  • Professionally cross sells all HCU products and services.
  • Builds relationships with consumer and business members.

Other:

  • Assists in other areas as needed.
  • Ensures members are promptly and professionally served.
  • Maintains knowledge of credit union products and services.
  • Attends meetings and training sessions as required.
  • Provides superior service to our members and staff.
  • Pro-actively supports and advances HCU's brand and culture platform.
  • Performs all other duties as assigned.

EDUCATION/CERTIFICATION:  College degree in business, finance, or related field preferred.

EXPERIENCE:

  • Thorough knowledge of financial services and products.
  • Understanding of related legal and regulatory requirements.
  • Familiarity with financial institution branch functions, policies, and procedures.
  • At least three years of related experience in a financial institution and lending required.
  • Minimum of two years of leadership experience preferred.

SKILLS:

  • Strong interpersonal, leadership, and supervisory skills.
  • Proven sales and business development skills.
  • Well organized.
  • Ability to operate related computer applications and related business equipment.
  • Attention to detail.
  • Ability to maintain an effective and efficient workflow.

OTHER REQUIREMENTS:

  • Valid driver's license.
  • Will be required to become a Certified Credit Union Financial Counselor
  • (CCUFC) through CUNA's FiCEP program. Certification fees are paid for by HCU.
  • Will be required to become registered through the National Mortgage Licensing System and Registry (NMLS) under the SAFE Act of 2008. Fees paid for by HCU.

PHYSICAL REQUIREMENTS:

  • Required to sit, stand, and walk.
  • Standing for extended periods of time.
  • Exerts up to 10 lbs. of force occasionally.

BENEFITS:

Check out a full list of our benefits on our Career Page by going to our website www.hcu.coop.

For consideration:

To apply from our career site, go to Apply Now. If you are viewing from an outside posting board, go to www.hcu.coop, then find "Careers". You must create an account to apply and upload a resume. All inquiries are completely confidential.

Equal Opportunity Employer/Affirmative Action Employer:  Heartland Credit Union an Equal Opportunity Employer (EOE). Heartland provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation and gender identity, national origin, age, disability or genetics. Heartland hires and promotes individuals solely on the basis of their qualifications for the job to be filled. We encourage qualified minority, female, veteran and disabled candidates to apply and be considered for open positions. This practice applies to all areas of employment including recruitment, hiring, training and education, promotion, termination, compensation and all conditions and privileges of employment in accordance with applicable federal, state and local laws.

For more information, or to apply now, you must go to the website.  Please DO NOT email your resume to us as we only accept applications through our website.

Exp. 08/31


Chief Financial Officer: Affinity Credit Union (Des Moines, IA)

Affinity Credit Union, a $111 million financial institution located in Des Moines, Iowa is seeking an experienced Chief Financial Officer to join our team.

The CFO will report directly to the CEO and will lead the accounting and finance operations of the credit union. The CFO is a member of the management team and will collaborate with others on the Affinity Credit Union team to drive the strategic initiatives of the organization.

The CFO will oversee all the financial and accounting functions of the credit union including all financial accounting, budgeting, asset liability management and management of the investment portfolio. The CFO will prepare the quarterly NCUA Call Report and be the primary liaison to external auditors and examiners during the examination process.

Qualified candidates must have accounting and financial management experience in the financial services industry; credit union industry experience is preferred.

The ideal candidate will have a bachelor’s degree in accounting or finance.

Please send cover letter, resume, and salary history/requirements to:  AffinityCUsearch@gmail.com.

Exp. 08/19


Chief Financial Officer:  Energy Capital Credit Union (Houston, TX)

Holding more than $235 million in assets, located in Houston, Texas, Energy Capital Credit Union is currently in search of a Chief Financial Officer to lead the accounting and finance operations of the organization.  In this role you will be responsible for championing the budgeting process, overseeing asset liability management, accounting, financial reporting, compliance, and information technology.  This individual will also assist in projecting loan volume, serve on the credit committee, and have loan authority.  The successful candidate will have a strong fundamental understanding of accounting principles, lending experience, a background in managing technology operations, and experienced in overseeing accounting, finance, and compliance within a financial institution.  Five plus years of management experience and Bachelor’s degree is required.  CPA is strongly preferred.  ​Please include reference number 1070 when applying.

COMPANY DETAIL:   Energy Capital Credit Union was chartered in 1934 under the name Humble Employees Federal Credit Union. Today, the credit union has three branch locations located in Houston and Spring, Texas, serving more than 16,800 members. The primary field of membership at Energy Capital CU is ExxonMobil employees, annuitants, and their families around the world. Once you become a member of Energy Capital CU, you may retain your membership no matter where you work or live. The introduction of new services and products, competitive rates on loans and savings, and friendly knowledgeable staff have all contributed to Energy Capital CU becoming the primary financial institution for many of its members.

Interested candidates please send your resume via email to Marcus Cotton, VP Executive Recruiting.

Exp. 08/30
 


 Accountant:  Infuze Credit Union (Waynesville, MO)

Assist with budgeting, cost accounting, general ledger, accounts payable, accounts receivable, branch statistical reporting, accounting information systems, investment accounting, wholesale funding, and Asset Liability Management (ALM) and Allowance for Loan and Lease Loss (ALLL) modeling.

Position Responsibilities:

  • Assist in assuring that policies are in accordance with evolving regulations, legal requirements, accounting principles, and industry trends.
  • Assist in the development and implementation of financial information and control systems, including general ledger, budgeting, cost accounting, investment accounting, and other subsystems.
  • Periodically reviews management's information needs and modifies the reporting systems as needed.
  • Responsible for the effective preparation, maintenance, and reporting of internal and external financial records and analysis.
  • Assists in the development and preparation of daily, monthly, annual, and other periodic financial statements and reports.
  • Assist in assuring that records and reports are in accordance with generally accepted accounting principles and government regulations.
  • Ensure that external document submissions and filings are accurate and timely.
  • Assists in performing special studies for management, such as cost analysis, ratio and trend analysis, and other comparative examinations.
  • Assists in preparing reports and analysis of branch and departmental operations, as required by the CFO or CEO.
  • Assists with all internal and external reporting, including IRS, NCUA, MO Division of CU's, and external CPA for exams, audits, and general reporting.
  • Responsible for accurate completion of assigned processes and reports as outlined on the attached Job Duties sheet.  Completes various reconciliations and reports, and ensures timeliness and accuracy for all financial records and reports assigned.
  • Performs other duties as assigned, to include cross-training within the Financial Operations Department.
  • Performs tasks necessary to assist the CFO in working with auditors/examiners on year-end and comprehensive audits.
  • Establishes and maintains a helping relationship with other staff to promote a cohesive workplace.
  • Complete all necessary training assigned annually.  Adhere to all Policies and Procedures of the Credit Union, as well as all Regulatory Requirements.

Qualifications:

  • A four year college degree or related and certified experience.
  • Minimum of Five years of related progressive experience, preferably in a financial environment.

Other Skills:

  • Expert use of Microsoft Excel and Accounting Software required.
  • Adherence of generally accepted accounting principles, applicable State and Federal regulations, primarily those of the Office of Thrift Supervision, the Securities and Exchange Commission and the Federal Reserve Board.
  • Knowledge of tax regulations and related activities.
  • Knowledge of laws and regulations covering the management and retention of various types of records.

Physical Requirements:

Perform primarily sedentary work with limited physical exertion and occasional lifting of up to 25 lbs. Must be capable of climbing / descending stairs in emergency situation. Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours whenever required or requested by management. Must be capable of local and area travel as driver.

Must be capable of regular, reliable and timely attendance.

Working Conditions:

Must be able to routinely perform work indoors in climate-controlled private office with minimal noise.

Mental and/or Emotional Requirements:

Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace.

Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters.

Interested candidates, please submit your resume via email to Sonya Garrett, Human Resources Director

Exp.  06/30



Financial Operations Technician (Part-Time): Infuze Credit Union (Waynesville, MO)

General Job Duties: 

Is currently under the general direction of the CFO. The Financial Operations Technician will be responsible for the accurate completion of assigned processes as outlined by Management.  They will complete various reconciliations and reports, ensure timeliness and accuracy for all financial records and reports assigned.

Qualifications:

  • Six months to two years of similar or related experience, including time spent in preparatory positions.
  • High school diploma or GED.
  • Basic working knowledge of Microsoft Office to include word and Excel.
  • Ability to prioritize multiple and sometimes conflicting tasks.
  • Need to possess good people skills, good organizational skills, be dependable, and have knowledge of the products and services offered by the Credit Union.
  • Must possess a positive attitude, professional image and be a strong
  • “TEAM PLAYER”.
  • The ability to perform detailed work.

Physical Requirements:

  • Perform primarily sedentary work with limited physical exertion and occasional lifting of up to 25 lbs.
  • Must be capable of climbing/descending stairs in emergency situation.
  • Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator. Must be able to routinely perform work on computer for an average of 6-8 hours per day.
  • Must be able to work extended hours whenever required or requested by management.
  • Must by capable of regular, reliable and timely attendance.

Working Conditions:

  • Must be able to routinely perform work indoors in climate-controlled shared work area with moderate noise.

Interested candidates, please submit your resume via email to Sonya Garrett, Human Resources Director

Exp.  06/30



Branch Manager:  United Consumers Credit Union (Independence, MO)

Role:  To direct the delivery of products and services to our Members through Member Service and Financial Services Representatives; to direct the operations of two remote Credit Union facilities including training branch, ensuring the branches meet organizational financial, operational, service and growth plans.

Essential Functions & Responsibilities:

  • 30%  Actively generates new loan business to meet consumer lending production goals including seeking new mortgage business and commercial loans.
  • 15%  Directs, develops and motivates branch personnel. Administers performance evaluations and recommends appropriate personnel actions.
  • 15%  Actively seeks new SEGs and works with the Marketing Manager to solicit and maintain new business for the credit union attending chamber meetings and various other community business events. Represents the branch as appropriate in its relationships with Members, SEG Groups, suppliers and other financial institutions.
  • 10%  Monitors branch operating results relative to established objectives and insures that appropriate steps are taken to correct unsatisfactory conditions.
  • 10%  Responsible for branch security and ensuring that credit union assets are not at risk.
  • 5%  Maintains communications with main office; prepares and submits standard reports; attends scheduled management meetings.
  • 5%  Resolves Member concerns and problems that have elevated above the branch employees; works with upset Members to resolve the issue.
  • 5%  Monitors all branch activities to insure they are in compliance with established credit union policies and procedures including maintaining service standards.
  • 5%  Performs other related duties as assigned.

Performance Measurements:

  • Meets the NMLS requirements for licensing.
  • Coaches and motivates a qualified staff sufficient to meet the needs of Members.
  • Provides friendly, professional and accurate service and support to all Members and associates.
  • Achieves the Credit Union specified sales and services goals at your branches.
  • Ensures direct reports achieve a Quality Loop (Member Survey) score at or above the Credit Union published standard.
  • Inputs observations into iPerformease and gives and obtains feedback on the same with employees as appropriate.
  • Ensures employees exception rates are equal to or less than 5% on average.

Knowledge and Skills:

Experience:  Two years to five years of similar or related experience.

Education:  (1) A two year college degree or (2) Completion of a specialized course of study at a business or trade school or (3) Completion of a specialized and extensive in-house training or apprenticeship program.

Interpersonal Skills:  A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves extensive personal contact with others and/or is usually of a personal or sensitive nature. Work may involve motivating or influencing others. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary.

Other Skills:

  • Must have excellent communication skills.
  • Must have excellent computer skills.

Physical Requirements:  Must be able to communicate in person, by phone and electronically. This position is 95% sedentary, working on the computer 90% of the job. Must be able to travel to different office locations. Must be able to perform light physical work including filing and lifting boxes up to 25 pounds.

Disclaimer:  Job Descriptions are not contractual, nor are they a guarantee of continued employment. Job Descriptions may be changed at any time with or without notice. 

Interested candidates please submit your resume via email to Kelly Black, PHR, SPHR SCP - Human Resources Director.

Exp. 06/30
 


Chief Retail Officer:  First Entertainment Credit Union (Hollywood, CA)

With over $1.4 billion in assets and growing, First Entertainment Credit Union, located in Hollywood, California, is currently in search of a seasoned operational executive to serve as their Chief Retail Officer.  In this newly created role, you will be responsible for ten branch locations and the contact center, equating to overseeing approximately half of the employees of the credit union.  This individual will act as a transformational leader, elevating operational efficiencies & service standards through instilling accountability, open communications, and enhanced technology.  Additionally, you will be charged with driving a sales and service culture, mentoring & coaching the operations staff, cultivating relationships, and contributing to the strategic direction of the branch structure & contact center service levels.  Five plus years of experience delivering both tactical and strategic leadership within retail operations for a financial institution, coupled with a bachelor’s degree is required. Please include reference number 1108 when applying.

COMPANY DETAIL

Founded in 1967, First Entertainment Credit Union is the premier financial resource for those in the entertainment and visual arts industry. Today, the credit union manages over $1.4 billion in assets and serves over 78,000 members. First Entertainment provides banking, insurance and investment services to over 400 Select Employee Groups, individuals, and residents of Los Angeles through our 10 branch locations and various online and digital platforms.

Interested candidates, submit your resume via email to Chris Thomas, Executive Search Relationship Manager, or call at 469-385-6623.

Exp. 07/19



Branch Manager:  Infuze Credit Union (Osage Beach, MO)

GENERAL JOB DESCRIPTION: 

Is under the general direction of the EVP/COO.  Job duties to include but not limited to:  Directing the daily Branch operations; processing and approving loans; managing Branch staff; and developing and maintaining relationships with members, community and civic groups, and vendors.

QUALIFICATIONS:

  • Two year college degree or completion of a specialized course of study at a business or trade school or five or more years of equivalent experience.
  • Requires minimum of two years personnel supervision and management experience
  • Must possess lending experience in order to make well informed loan decisions
  • Ability to effectively communicate through various mediums
  • Enhanced knowledge and ability to apply banking compliance (Bank Secrecy Act, Regulation CC, etc.)
  • Must be a problem solver
  • Need to be a team player and effective team leader
  • Strong knowledge of sales and member service

PHYSICAL REQUIREMENTS:

  • Perform primarily sedentary work with limited physical exertion and occasional lifting of up to 25 lbs.
  • Must be capable of climbing / descending stairs in emergency situation.
  • Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator.
  • Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary.
  • Must be able to work extended hours whenever required or requested by management.
  • Must be capable of travel by automobile (as driver and passenger), commercial airlines, rental vehicles and public transportation and be able to lodge in public facilities.
  • Must be capable of regular, reliable and timely attendance.

WORKING CONDITIONS:

  • Must be able to routinely perform work indoors in climate-controlled private office with minimal noise.

Interested candidates, please submit your resume via email to Sonya Garrett, Human Resources Director

Exp.  06/30



Vice President of Risk Management: California Coast Credit Union (San Diego, CA)

 

POSITION DETAIL:

​With $2.4 billion in assets, California Coast Credit Union, located in San Diego, California, is currently in search of a Vice President of Risk Management.  Reporting directly to the Chief Financial Officer, this individual will be responsible for enhancing the organization's enterprise risk management program.  Areas of responsibility within risk will include, but not be limited to, compliance, fraud, vendor management & contract review, and evaluation of insurance requirements.  This role will encompass all areas of enterprise risk, and the successful candidate in this position will possess the keen ability to utilize the expertise of staff at the credit union. Additionally, this individual will provide a forward-thinking, strategic vision for risk management and act as a strong leader, coach, and mentor to their staff. The ideal candidate will have five plus years of experience in managing an enterprise risk management program for a financial institution, experience with ERM software, and the leadership qualities for a high performance culture. Please include reference number 1110 when applying.

COMPANY DETAIL:

In 1929, California Coast Credit Union was founded with the promise of “people helping people,” and that guiding principle has been apparent in everything the credit union does, from the accounts, loans, and rates offered, to the personalized, caring attention the credit union provides. California Coast has a long history of member service. As the oldest credit union in San Diego, the credit union was founded by a group of educators. Today, California Coast has more than 167,000 members in 25 locations in San Diego and Riverside counties.  California Coast believes in giving back to the people they serve through their involvement in local charities and causes. The Cal Coast Cares Foundation is a non-profit foundation created by California Coast CU to support education in their communities through working with local school districts, participating in food drives, and providing scholarship opportunities for students as well as grants for local educators.

Questions on your next career move? Contact Marcus Cotton, VP Executive Recruiting, at 832-200-8714 or email mcotton@curesources.coop.

Exp. 07/11


Accountant: Arsenal Credit Union (Arnold, MO)

Arsenal, a progressive St. Louis-area credit union with six branch locations, has an opening for a creative, detail-oriented person with accounting experience, excellent, organizational skills and computer experience to work in its accounting department and help the organization continue to fulfill its mission of helping people. This position will be responsible for assisting with the overall operation of the accounting department.  Qualified applicants must have prior accounting experience, preferably in a financial institution, A/P experience and excellent attention to detail.   

This position will be responsible for:

  • ACU daily share draft clearings
  • Bank statement posting, balancing and reconciliation
  • Accounts Payable
  • Wire Transfer processing
  • Automatic client payroll processing
  • General Ledger account reconciliation
  • Maintaining accurate and current records
  • Posting transactions and adjustments to the appropriate GL
  • ACH processing
  • Pre-paids, accruals and fixed assets
  • ATM/Debit/Credit card daily balancing
  • Shared branch and check adjustment processing
  • Communicating with other departments regarding accounting related questions and issues
  • Other accounting duties as assigned

Qualifications:

  • Bachelor’s in Accounting, Business Administration, Finance or related fields
  • One to Two years minimum of relevant accounting experience, financial institution accounting preferred
  • Excellent organizational skills
  • Good Aptitude for figures
  • Extensive MS Office & Excel experience
  • Excellent attention to detail
  •  

We offer a competitive salary and an attractive benefits package, including 401(k) plan, medical/dental insurance, voluntary & group life, STD, LTD and Paid Time Off plan.

If you are interested, apply today at www.arsenalcu.com/jobs.  For consideration, resumes must include salary history and salary expectations.

Arsenal Credit Union is an EOE/M/F/Disability/Veteran

Exp. 07/31

 

Teller:  Mercy Credit Union (Springfield, MO)

Responsibilities and Qualifications:

The Credit Union Teller position is responsible for receiving Credit Union members and prospective members in person and by telephone, providing general Credit Union information. Performs related duties as assigned.

Qualifications:

We’re all unique pieces of a puzzle at Mercy, connected together to create a beautiful picture of health. And being the perfect fit for your role requires a specific set of qualifications that you’ll bring with you:

  • High school graduate or equivalent.
  • One to two years cash handling experience or related experience.
  • Must have good communication skills.
  • Must have thorough knowledge of financial institutions services.
  • Equipment Used: Computers and other related Credit Union equipment.

We’ll Support You at Work and Home:

Our foundations are built on dignity and respect. Modern Healthcare Magazine named us as a “top 100 places to work.” We go out of our way to help people feel welcomed. We offer day-one comprehensive health, vision and dental coverage, PTO, and employer-matched retirement funds, even to part-time employees. We’re proud to provide tuition reimbursement to help you grow and learn new skills.

What Makes a Good Match for Mercy:

Compassion and professionalism go hand-in-hand with us, along with exceptional quality care. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We’re also collaborative and are not afraid to do a little extra to deliver excellent care – that’s just part of our commitment. If that sounds like a fit for you as well, we encourage you to apply.

Connect with Mercy: Submit your resume here.

Exp. 09/30


Compliance Officer: Mercy Credit Union (Springfield, MO)

Responsibilities and Qualifications:

The purpose of the Compliance Officer position is to coordinate the credit union's overall compliance with applicable state and federal rules, regulations and statutory requirements. The Compliance Officer will be responsible for the implementation of a compliance program and will perform the primary duties and responsibilities listed below. The Compliance Officer should be conscious of streamlining efforts, cost effectiveness, safety and soundness, and proper maintenance of the internal control structure.

The Compliance Officer position will report to senior management and the board of directors. The Compliance Officer position will be of sufficient range/level and authority to carry out the duties assigned and provide for proper reporting of matters requiring managements attention and to ensure that agreed upon appropriate corrective action is implemented.

The Compliance Officer shall have reasonable access to all credit union activities, records, property and personnel necessary to fulfill the duties and responsibilities of the position

Qualifications:

Each career at Mercy represents unique members of our caring ministry’s “body”, working together for the health and strength of the whole. To achieve our goals, we need all the parts functioning at their best and this requires the specific qualifications that you’ll bring with you:

  • High School Diploma
  • 3 years of banking compliance experience.
  • Experience auditing credit unions is helpful.
  • Must have completed, or agree to complete, a compliance officer certification program such as the CUNA Regulatory Compliance School within two years of hire date.
  • Thorough understanding of, and ability to interpret the Wisconsin Consumer Act, Truth in Lending Act, Real Estate Settlement Procedures Act, and all other laws and regulations which apply to credit unions.
  • An understanding of the regulatory process of credit unions is helpful.
  • Broad understanding of, and practical experience with, credit union or other financial institution operating areas, functions, products and services.
  • Proficient in Microsoft Office Products such Word, Excel, and Outlook.
  • Well organized, efficient, self-starter able to work independently.
  • Detailed oriented, in order to generate accurate and precise work.
  • Excellent analytical skills, and the ability to conduct thorough research and to interpret and understanding laws and regulations.
  • Provide workable recommendations and solutions to problems.
  • Ability to simultaneously handle multiple tasks and changing priorities in an efficient and effective manner.
  • Excellent oral and written communications skills.
  • Ability to work with all levels of management and credit union staff, as well as members.

We’ll Support You at Work and Home:  Our foundations are built on dignity and respect. Modern Healthcare Magazine named us as a “top 100 places to work.” We go out of our way to help people feel welcomed. We offer day-one comprehensive health, vision and dental coverage, PTO, and employer-matched retirement funds, even to part-time employees. We’re proud to provide tuition reimbursement to help you grow and learn new skills.

What Makes a Good Match for Mercy:  Compassion and professionalism go hand-in-hand with us, along with exceptional quality care. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We’re also collaborative and are not afraid to do a little extra to deliver excellent care – that’s just part of our commitment. If that sounds like a fit for you as well, we encourage you to apply.

Connect with Mercy:  To apply submit your resume here.

Exp. 09/30


Manager: Kansas Air Guard Credit Union (Topeka, KS)

​Overview:

Kansas Air Guard Credit Union, located in Topeka, KS, with an asset size of 5.1M is in search of a proven leader to fill the role of Credit Union Manager. We are a non-profit financial cooperative organized solely to meet the needs of our membership. Chartered in 1958 to serve the needs of the Forbes Field employees and their families, KSAGCU serves over 600 members!   

Job Description:

Under the direction of the Board of Directors, the Credit Union Manager will ensure the short and long term financial stability of The Kansas Air Guard Credit Union, while maintaining outstanding customer service to its 600 plus members.  The manager shall provide sound direction in the administration of the credit union’s operations including supervising the staff, and ensuring a positive member experience.

Essential Functions and Responsibilities:

  • Promote the credit union and act on its behalf in its dealing with members, partner organizations and the general public.
  • The Manager is responsible for ensuring financial stability and membership satisfaction.
  • Develop, maintain, implement, and administer all operating policies and procedures and decisions of the Board of Directors for credit union activities.
  • Assist and work collaboratively with the Board in identifying and establishing future sources or resources for continued growth.
  • Ensure all statutory and required reports are accurately and timely completed and/or filed.  Ensure the Kansas Air Guard Credit Union is in compliance with the Federal Laws and Regulations set forth by the National Credit Union Administration and other State and Federal Regulatory agencies.
  • Ensure effective management and security of the assets including the premises and all contents.
  • Secure keys and combination numbers to ensure unauthorized access does not occur.
  • Foster positive relations with members, staff, the Board, Committees, and the general public.
  • Assist in selecting, training, and maintaining qualified credit union personnel. Ensure that staff is trained in all aspects of their jobs. Keep staff up to date of trends, exchange ideas and general credit union information.
  • Maintain and complete payroll information.
  • Management and supervision of credit union staff, including enforcement of policy and compliance.
  • The Manager shall provide strategic direction, vision, leadership, and management to functional areas.
  • Analyze work flow and work product of the credit union on a continuous basis and make changes to improve efficiency and reduce cost.
  • Ensure all required documents are included in member files. Such as but not limited to income verification, correct debt to income calculations, completed loan applications, titles for collateral.
  • Shall serve as a loan and collection officer, control cash and investments, and manage cashier duties.
  • Perform collection activities. Follow Board approved collection policy such as but not limited to: ensuring liens are filed where appropriate, making contact and documenting contact with delinquent members to garner payments, following charge off policies.
  • Ensure the bank reconciliations are performed monthly and yearly.  The months shall be closed out including the end of the year.  Any discrepancies shall be immediately reported to the Supervisory Committee.

Requirements: 

  • Education/Certification: HS Diploma required; college degree in business, finance, accounting or other related field preferred; experience may substitute for education. 
  • Required Knowledge: Thorough knowledge of the industry, including production, research and development, sales, and required support activities. Basic knowledge of business support functions including human resources, information technology, accounting, and finance.
  • Experience Required: Two to five years of progressive related experience in the credit union, banking or other financial services industry.
  • Interpersonal Skills: The ability to motivate or influence others is a material part of the job, requiring a significant level of diplomacy and trust. Obtaining cooperation (internally and/or externally) is an important part of the job.

To Apply:  Candidates seeking employment should be highly motivated, energetic, and professional team players. In return you will receive a challenging position with competitive salary and excellent benefits. Send your resume and salary requirements to jobs@heartlandcua.org. We are waiting to hear from you!

Exp. 09/30


Account Resolutions (Collections) Manager: 1st Financial Federal Credit Union (Wentzville, MO)

1st Financial Federal Credit Union, one of St. Louis’ Top Work Places, isn’t just another job.  It’s a career with a cause!   Our employees are a driving force in helping people achieve their financial dreams!  And we’re growing!  1st Financial has an immediate opportunity for a seasoned Collections Manager in our Account Resolutions (Collections) Department.

Are you an accomplished collections professional with more than two (2) years of department management experience?  Do the acronyms FDCPA, UDAAP, SCRA, and CFPB roll off your tongue?  Does your resume include more than five (5) years of progressive collections experience in a Credit Union or Financial environment?  If you possess and promote a highly positive, member-service attitude with a keen ability to inspire and motivate a team of collectors to achieve high levels of performance, then Account Resolutions Manager at 1st Financial might be the next step in your professional career!

Our Account Resolutions Manager will successfully lead our team of 8 to 10 collectors and all operations of the Account Resolutions Department providing leadership, coaching and guidance.  In addition, an effective manager will establish, review, and recommend revisions to collections policies and procedures as needed to ensure compliance with state and federal laws, improve efficiencies and department performance, and support the strategic goals of the credit union.

Ready to lead our Account Resolutions (Collections) Team and support the Credit Union in our mission to our members: Save you money.  Make you money.

Save you time. That’s why we exist?  Apply today!  Interested candidates submit your resume via email to Kacie Alexander.

Exp. 09/01


Information Technology Manager:  K-State Credit Union (Manhattan, KS)

The Information Technology Manager will plan, coordinate, and support all of the technology needs, and network infrastructure deployed for the kstate CREDIT UNION. This position is responsible for supporting physical servers, virtual hosts, virtual servers, desktop systems, data management services, voice communications, security systems and assisting with implementing and designing a virtual desktop environment. The successful candidate will work with management and staff to ensure that the credit union is meeting compliance with financial regulations and guidelines. This position will work regularly with external vendors to review systems are working at optimal levels and all products are delivered based on contractual specifications.

The ideal candidate will be enthusiastic and willing to collaborate with a diverse team of financial professionals.

Responsibilities:

  • Provide support, management, disaster recovery and security for core networking, server technologies, voice and video surveillance systems.
  • Manage storage environment(s).
  • Manage server, desktop, physical and virtual environments.
  • Oversees the maintenance of hardware and software at the company's disaster recovery site and provides technical support for disaster recovery testing.
  • Directs significant special projects as required.
  • Monitor, analyze and troubleshoot network performance ensuring high availability of all systems.
  • Manage, monitor and plan all patch management for server infrastructure, desktop systems, firewalls, security camera system, voice systems, switches and routers.
  • Technical lead for group policy and active directory management.
  • Perform troubleshooting and monitoring for all third-party telecommunication and internet providers.
  • Develop, update, monitor and continuously ensure compliance with the disaster recovery plans, computer security and loss prevention plans, antivirus and firewall protections.
  • Evaluate and/or design new systems, applications, networks, or other technology tools that support credit union growth, enhance services to members, and provide efficient processes for employees.
  • Ensure all system implementations are consistent with information security best practices and meet all financial compliance requirements/regulations.
  • Proactively research and propose new technologies supporting the credit union’s organizational goals including managing timely replacement of network and technology assets •Maintain clear and up-to-date documentation for overall system design and configuration changes.
  • Keep abreast of changing trends in technology to include hardware, networks and network tools, software, and systems.
  • Serve as a catalyst across the credit union to support a culture that continuously strives for operational excellence and improvements with technology.
  • Work with executive team to identify and evaluate operational improvement opportunities and prioritize based on impact, cost and duration.
  • Play an integral role in upholding the culture of the credit union by setting a positive example.
  • May require working weekends, holidays, and extended hours on short notice.
  • Performs other job-related duties as assigned.

Performance Measurements:

  • Maintain a cohesive, highly trained, motivated staff sufficient to meet daily department demands.
  • Ensure prompt response to and recovery from systems and network related production interruptions, across multiple hardware platforms, networks and operating systems.
  • Anticipate system and network security/integrity risks and ensure adequate safeguards are maintained to prevent interruptions to service or corruption of systems and processes.
  • Ensure licensed PC software is current by testing and updating software as new versions are released.
  • Keep CEO and management informed regarding key operating issues affecting the department.
  • Develop recommendations for cost efficiencies and enhancements to products, pricing and processes by monitoring trends in technology and operations.
  • Maintain confidentiality in all kstate CREDIT UNION and member matters.
  • To operate using the Communication and Operating Standards adopted by the Credit Union through coaching and accountability.
  • Display professionalism and a positive attitude and behavior by using the Communication and Operating Standards. Present a positive image of the k-state CREDIT UNION through professional appearance, courteous attitude and rapport.

Travel Required:

Occasional travel - Travel for training and work assignments may be required.

Interested candidates please send your resume via email to LaRae Kramer, President/CEO.

Exp. 08/20


Senior Branch Manager: Heartland Credit Union (Wichita, KS)

Heartland Credit Union (HCU) is a member-owned financial cooperative serving nearly 25,000 members. We've been proudly serving our members since 1948. HCU has many locations in Kansas including Wichita, Hutchinson, Newton and Haven.

We are looking for a Senior Branch Manager to lead the operation, sales, and growth efforts for our newest Wichita branch located at 12021 E Kellogg Dr.  Looking for a motivated individual who enjoys customer service, sales and working in a face-paced environment.

SCHEDULE:

  • Branch Hours (Lobby):  Mon - Fri: 9:00am - 6:00pm; Sat: 9:00am - 12:00pm
  • Branch Hours (2 Lane Drive-thru):  Mon-Fri: 7:30am - 6:00pm Sat: 8:00am - 12:00pm
  • Must be available from 7:15 a.m. - 6:15 p.m. Monday - Friday. Some Saturday's required from 8:00 a.m. - 12:15 p.m.

LOCATION:

This person will work from our newest branch that is set to open in October 2018. Located at 12021 E Kellogg Dr. in Wichita.

ABOUT THIS POSITION:

The Senior Branch Manager is responsible for the success of the branch including profitability, sales, service, community involvement and staff development. They direct and administer the growth, business development, and operational efforts of the branch. The successful candidate will be responsible for the following activities:

Sales and Business Development:

  • Directs and administers the growth, business development, and operational efforts of the branch.
  • Participates in business development activities such as seeking out new business, in person, on the phone, via email, or other methods.
  • Actively participates and represents Heartland in various community, civic, and professional organizations.
  • Provides leadership to strive toward, meet, and exceed short and long-term goals.
  • Works with the Sales department and management to coordinate and plan sales and service efforts and activities.
  • Develops and promotes HCU in the business community via various means including involvement in community associations and business associations.

Leadership:

  • Manages the hiring, training, coaching and development of staff including two full-time Financial Services Representatives and five Tellers.
  • Provides guidance to staff regarding operational functions, lending, service, and sales.

Branch Operations:

  • Provides oversight of day-to-day branch operations.
  • Supports all branch operations including: teller duties, processing deposits, withdrawals, loan payments, cashiers' checks, money orders, and cash advances.
  • Maintains oversight of regular balancing of the vault, cash dispenser/recycler and ATM according to established procedures. Monitors and maintains cash supply at appropriate levels. Oversees the ordering, dispensing, and shipping of cash by Assistant Branch Manager or Vault Teller.
  • Guides members through the borrowing processes from education/pre-qualification to receiving, reviewing and processing the loan application for consumer (auto, personal, and consolidation), home equity, credit card, and overdraft account loans.
  • Opens new accounts, renews and redeems certificate accounts, financial counseling and assists members with other financial needs.
  • Professionally cross sells all HCU products and services.
  • Builds relationships with consumer and business members.

Other:

  • Assists in other areas as needed.
  • Ensures members are promptly and professionally served.
  • Maintains knowledge of credit union products and services.
  • Attends meetings and training sessions as required.
  • Provides superior service to our members and staff.
  • Pro-actively supports and advances HCU's brand and culture platform.
  • Performs all other duties as assigned.

EDUCATION/CERTIFICATION:  College degree in business, finance, or related field preferred.

EXPERIENCE:

  • Thorough knowledge of financial services and products.
  • Understanding of related legal and regulatory requirements.
  • Familiarity with financial institution branch functions, policies, and procedures.
  • At least three years of related experience in a financial institution and lending required.
  • Minimum of two years of leadership experience preferred.

SKILLS:

  • Strong interpersonal, leadership, and supervisory skills.
  • Proven sales and business development skills.
  • Well organized.
  • Ability to operate related computer applications and related business equipment.
  • Attention to detail.
  • Ability to maintain an effective and efficient workflow.

OTHER REQUIREMENTS:

  • Valid driver's license.
  • Will be required to become a Certified Credit Union Financial Counselor (CCUFC) through CUNA's FiCEP program. Certification fees are paid for by HCU.
  • Will be required to become registered through the National Mortgage Licensing System and Registry (NMLS) under the SAFE Act of 2008. Fees paid for by HCU.

PHYSICAL REQUIREMENTS:

  • Required to sit, stand, and walk.
  • Standing for extended periods of time.
  • Exerts up to 10 lbs. of force occasionally.

BENEFITS:

Check out a full list of our benefits on our Career Page by going to our website www.hcu.coop.

For consideration:  To apply from our career site, go to Apply Now. If you are viewing from an outside posting board, go to www.hcu.coop, then find "Careers". You must create an account to apply and upload a resume. All inquiries are completely confidential.

Equal Opportunity Employer/Affirmative Action Employer:  Heartland Credit Union an Equal Opportunity Employer (EOE). Heartland provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation and gender identity, national origin, age, disability or genetics. Heartland hires and promotes individuals solely on the basis of their qualifications for the job to be filled. We encourage qualified minority, female, veteran and disabled candidates to apply and be considered for open positions. This practice applies to all areas of employment including recruitment, hiring, training and education, promotion, termination, compensation and all conditions and privileges of employment in accordance with applicable federal, state and local laws.

For more information, or to apply now, you must go to the website.  Please DO NOT email your resume to us as we only accept applications through our website.

Exp. 08/31


Branch Manager - VA Branch:  Mid American Credit Union

Are you results-driven and ambitious? Do you have strong leadership and coaching skills to motivate, lead, and coach branch employees? Mid American Credit Union is looking for an experienced Branch Manager to manage our VA Branch. If you think you have what it takes to be a successful team leader - APPLY TODAY!

Responsible for directing and administering the operational efforts of the branch. Ensures established policies and procedures are followed. Oversees provision of a full range of services to members and prospective members. Ensures members are promptly and professionally served. Trains, directs, and supervises branch staff.

Job Responsibilities:

25% - Manages direct reports to maximize productivity, efficiency, and the potential of the human assets of the company, including: hiring, directing job assignments, monitoring staff performance, coaching, counseling, training, assuring compliance with regulatory requirements and organizational mission, values, policies and work rules. Appraise performance and provide recommendations for staff compensation, promotion, and termination, as appropriate.

20% - Acts as a Loan Officer, processing and approving member loans within established policies and limits. Ensures that branch achieves assigned loan production goal.

10% - Ensures member requests and questions are promptly resolved. Handles member complaints. Ensures members are informed of company services and policies. Counsels members regarding their financial needs and services requested.

10% - Ensures staff are well trained in all phases of their respective jobs. Completes orientation of new hires in overall branch procedures. Performs cross training as necessary. Conducts security training.

10% - Ensures all branch transactions are balanced at the close of each day. Oversees individual accountability for the handling of cash and assists in resolving balancing problems.

10% - Prepares month-end management reports which apprise executive management of the status of branch activities.

5% - Closely monitors industry trends in lending and deposit operations to feed research and development activities and assures that the company’s products, services and processes remain competitive. Manages and oversees expenses. Pursues cost-saving measures.

5% - Ensures branch security. Opens and closes the building in accordance with set hours and tests security equipment quarterly.

5% - Develops and implements annual department budget; reviews monthly to analyze variances and assure expenditures remain within limits.

Must comply with all company policies and procedures, applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.

Knowledge, Skills and Abilities:

Experience - Two to five years of similar or related experience, including time spent in preparatory positions.
Education/Certifications/Licenses - A 4 year college degree is strongly preferred. High School Diploma or GED required.
Interpersonal Skills - A significant level of trust and diplomacy is required to be an effective subject matter expert in the position. In-depth dialogues, conversations and explanations with members, direct and indirect reports and outside vendors of a sensitive and/or highly confidential nature is a normal part of the day-to-day experience. Communications can involve motivating, influencing, educating and/or advising others on matters of significance.

Physical Requirements:

Performs primarily sedentary work with limited physical exertion and occasional lifting of up to 20 lbs.
Must be able to operate routine office equipment including computer, telephone, copier, facsimile, and calculator.
Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary.
Must be able to work extended hours whenever required or requested by management.
Must be capable of travel by automobile (as driver and passenger), commercial airlines, rental vehicles and public transportation and be able to lodge in public facilities.
Must be capable of regular, reliable and timely attendance.
Must be able to routinely perform work indoors in climate-controlled private office with minimal noise.
Must be able to perform job functions independently and work effectively either on own or as part of a team.
Must be able to plan and direct the work activities of self and others.
Must be able to read and carry out various written and oral instructions.
Must be able to speak clearly and deliver information in a logical and understandable sequence.
Must be able to perform complex mathematical calculations with extreme accuracy.
Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of member service and discretion when dealing with the public.
Must be able to perform responsibilities with composure under the stress of deadlines/requirements for extreme accuracy and quality and/or fast pace.
Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters.

Disclaimer:  Nothing in this position description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not a contract and should not be construed as a guarantee of employment for any specific period of time.

Mid American Credit Union is an Equal Opportunity Employer and does not discriminate against employees or applicants based on race, color, religion, sex/gender, national origin, disability, age, or any other category protected by law.

“For more information or to APPLY ONLINE, please visit our Careers Page: https://www.midamerican.coop/about/careers

Exp. 08/31


Chief Financial Officer: Affinity Credit Union (Des Moines, IA)

Affinity Credit Union, a $111 million financial institution located in Des Moines, Iowa is seeking an experienced Chief Financial Officer to join our team.

The CFO will report directly to the CEO and will lead the accounting and finance operations of the credit union. The CFO is a member of the management team and will collaborate with others on the Affinity Credit Union team to drive the strategic initiatives of the organization.

The CFO will oversee all the financial and accounting functions of the credit union including all financial accounting, budgeting, asset liability management and management of the investment portfolio. The CFO will prepare the quarterly NCUA Call Report and be the primary liaison to external auditors and examiners during the examination process.

Qualified candidates must have accounting and financial management experience in the financial services industry; credit union industry experience is preferred.

The ideal candidate will have a bachelor’s degree in accounting or finance.

Please send cover letter, resume, and salary history/requirements to:  AffinityCUsearch@gmail.com.

Exp. 08/19


Teller:  Skyward Credit Union (Wichita, KS)

JOB SUMMARY:

  • Accurately and efficiently process transactions such as customer deposits and cashing checks
  • Assist members with inquiries and/or problem resolution in a professional and composed manner, and escalate to manager as appropriate

JOB RESPONSIBILITIES:

  • Inform and educate members on how to conduct simple transactions through self-service technologies
  • Follow established policies, procedures and guidelines to protect both our members and Skyward Credit Union
  • Listen carefully and connect with members to understand their top financial priorities and to uncover products and solutions that will benefit them
  • High level of confidentiality required due to level of position
  • Perform other duties as assigned
  • Working in a team environment

EDUCATION/ EXPERIENCE:

  • High school graduate or GED required; some college preferred
  • Minimum of six months customer service experience in financial services, retail sales or a goal-oriented environment

QUALIFICATIONS:

  • Ability to respond and assist customers with inquiries and/or problem resolution
  • Ability to work effectively as a team member
  • Ability to identify customer financial needs, goals and objectives; comfortable asking customers about their personal finances
  • Ability to sell customers on meeting with a sales associate to learn about products/services
  • Strong communication skills (including verbal and non-verbal) and active listening skills
  • Careful attention to detail and time management
  • Proficiency in basic computer skill

Interested candidates please submit resume via email to Daniel Hayden, Vice President of Operations.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Exp. 7/21


Trainer:  West Community Credit Union (O'Fallon, MO)

Assist with organizational efforts to foster a high performing culture and positive work environment. Responsible for assisting in planning, developing and implementing training activities throughout the Credit Union. To facilitate and coordinate employee training programs to enhance/improve overall employee effectiveness/performance through the application of individual and group training techniques and programs, consistent with the Credit Union's organizational priorities.

Essential Functions & Responsibilities:

  • 45% Assumes responsibility for developing, implementing and evaluating effective training curriculums, policies, procedures, and programs.
  • Recommends and determines instructional methods, utilizing individual training, group instructions, classes, demonstrations, and activities.
    • Selects or develops training aids such as handbooks, operating guides, visual aids, and tutorials. Considers a wide variety of learning mediums and approaches appropriate for adult learners to ensure a productive and successful means of training to meet the changing needs in all areas of the Credit Union.
  • 30% Conducts new employee onboarding training and on-the-job training, including use of computers and software; conducts basic frontline operational training for existing employees, including refresher and new product or services training.
  • 10% Assesses training techniques, evaluates training results and effectiveness, and tracks the progress of trainees through routine tests, observation, and feedback from leaders. Considers and recommends process improvement techniques to suggest meaningful modifications to existing training programs.
  • 5% Ensures the maintenance of a training resources library and related audio-visual equipment N 5% Assists VP of People & Culture in preparing and monitoring the Training and Development Budget.
  • 5% Performs other job related duties as required.

To apply online, visit our careers page at http://bit.ly/2geyGdr.

Exp. 07/31


Member Service: Heartland Credit Union (Wichita, KS)

Heartland Credit Union (HCU) is a member-owned financial cooperative serving nearly 25,000 members. We've been proudly serving our members since 1948. HCU has many locations in Kansas including Wichita, Hutchinson, Newton and Haven. Learn more about Heartland Credit Union by going to www.hcu.coop. We are looking for someone to bring in new business, build relationships with current membership to help them with their full financial picture at our newest Wichita branch located at 12021 E Kellogg Dr.

SCHEDULE:

Branch Hours (Lobby): Mon-Fri: 9:00 a.m. - 6:00 p.m.; Sat: 9:00 a.m. - 12:00 p. m.

Branch Hours (2 Lane Drive-thru): Mon-Fri: 7:30 a.m. - 6:00 p.m.; Sat: 8:00 a.m. - 12:00 p.m.

Must be available from 7:15 a.m. - 6:15 p.m. Monday - Friday. Some Saturday's required from 8:00 a.m. - 12:15 p.m.

LOCATION:

This person will work from our newest branch that is set to open in October 2018. Located at 12021 E Kellogg Dr. in Wichita.

ABOUT THE POSITION:

The Financial Services Representative will provide quality and efficient service to our members. The successful candidate will help members with their full financial picture including opening new accounts, cross-selling HCU products and services, interviewing members regarding loan and credit card applications, conducting sales calls, and performing other operational branch duties. The successful candidate will have the following responsibilities:

  • Guide members through the borrowing processes from education/pre-qualification to receiving, reviewing and processing the loan application for  consumer (auto, personal, and consolidation), home equity, credit card, and overdraft account loans.
  • Meet with loan applicants to explain credit policies and to obtain additional loan information and documentation for underwriting.
  • Conduct outreach calls daily to current and potential members regarding current promotions, products and services.
  • Open new accounts (checking, savings, IRA's, etc.), renewing and redeeming certificate accounts, and assisting members with other financial needs.
  • Perform a variety of other branch activities including greeting members entering the branch, assisting them with ATM usage, branch opening/closing procedures and maintenance of the branch ATM's.
  • Expands member base through consultative sales techniques and referrals.
  • Compare and evaluate possible products and services in order to provide product and service recommendations to best meet our members needs and financial circumstances.
  • Expected to meet assigned monthly goals for deposits, loans, loan protection insurance, memberships, new checking accounts, referrals and debit and/or credit cards.
  • Actively participate and represent Heartland in various community, civic, and professional organizations.
  • Provides superior service to our members.
  • Ensures members are promptly and professionally served.
  • Cross-sells credit union products and services.
  • Attends meetings and training sessions as required.
  • Pro-actively supports and advances HCU's culture and brand.
  • Performs all other duties as assigned.

EDUCATION/CERTIFICATIONS:

High school graduate; college degree preferred.

EXPERIENCE:

  • Minimum two years related experience.
  • Previous experience with full-service financial institution preferred.
  • Previous sales experience preferred.

SKILLS:

  • Self-motivated, self-starter, driven to succeed.
  • Solid written, verbal and public relation skills.
  • Solid time management skills and ability to organize, prioritize, and perform multiple tasks simultaneously.
  • Strong analytical skills.
  • Proficient in MS Office programs.

OTHER REQUIREMENTS:

  • Valid driver's license.
  • Requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. Will be subject to the required registration process, which includes fingerprinting and a criminal background screening. Fees are paid for by Heartland Credit Union.
  • Will become a Certified Credit Union Financial Counselor (CCUFC) through CUNA's FiCEP program. Certification fees are paid for by Heartland Credit Union.
  • Will complete Heartland's FSR Education program including sales training.

PHYSICAL REQUIREMENTS:

Exerts up to 30 lbs. of force occasionally.

BENEFITS:  Check out a full list of our benefits on our Career Page.

For consideration:  To apply from our career site, go to Apply Now. If you are viewing from an outside posting board, go to www.hcu.coop, then find "Careers". You must create an account to apply and upload a resume. All inquiries are completely confidential.

Equal Opportunity Employer/Affirmative Action Employer:  Heartland Credit Union an Equal Opportunity Employer (EOE). Heartland provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation and gender identity, national origin, age, disability or genetics. Heartland hires and promotes individuals solely on the basis of their qualifications for the job to be filled. We encourage qualified minority, female, veteran and disabled candidates to apply and be considered for open positions. This practice applies to all areas of employment including recruitment, hiring, training and education, promotion, termination, compensation and all conditions and privileges of employment in accordance with applicable federal, state and local laws.

For more information, or to apply now, you must go to the website.  Please DO NOT email your resume to us as we only accept applications through our website  https://www.applicantpro.com/j/827155-184187.

Exp. 08/24


Chief Marketing Officer: Clark County Credit Union (Las Vegas, NV)

POSITION DETAIL:

Clark County Credit Union, located in Las Vegas, Nevada, with over $720 million in assets, is currently in search of a Chief Marketing Officer to lead the marketing and business development activities of the credit union.  Reporting directly to the President/CEO, this individual will be responsible for gathering and analyzing data to build a robust marketing strategy, evaluating the department’s personnel needs & current structure, managing the delivery of marketing services to the credit union through vendor relationships, and placing the credit union at the forefront in social media. This individual will support the credit union in achieving strategic initiatives, and ensure the organization’s positive image is reflected in the community. The successful candidate will have strong analytical skills and ten years of experience in driving marketing activities. Bachelor’s degree is required.  Please include reference number 1125 when applying.

COMPANY DETAIL:

Clark County Credit Union is a solid, financial co-operative committed to their members for life. The credit union is dedicated to providing their members with exceptional personal service and financial benefits. Chartered in 1951, the credit union has since expanded their original charter to include membership opportunities for employees of local municipal governments, all medical-related businesses, and many small and large businesses of various types. Clark County has six locations, and serves more than 40,500 members in the metropolitan area of Clark County. The credit union believes in the importance of giving back to their members and the community around them. This year Clark County offered thousands of dollars in gifts and prizes to local nurses and nursing students for the fifth year in a row to show appreciation for nurses and their inspirational work in the community.

Questions on your next career move? Contact Reagan Pugh, Staffing Manager, at 832-200-8713 or email rpugh@curesources.coop.

Exp. 08/31


Chief Financial Officer: Clark County Credit Union (Las Vegas, NV)

Located in Las Vegas, Nevada, with over $720 million in assets, Clark County Credit Union is currently seeking a Chief Financial Officer to oversee the fiscal operations of the credit union.  As a member of the senior management team, you will be responsible for the areas of finance, accounting, collections, risk management, fraud, and back office operations.  You will also be looked upon to evaluate existing processes and create efficiencies through the use of technology.  The successful candidate will be well versed in asset liability management, investments, and budgeting.  Additionally, this individual will instill strategic vision, accountability, and the proficient use of data within the department.  The ideal candidate will have five plus years of leadership experience leading the finance and accounting functions for a financial institution and hold a bachelor’s degree. Please include reference number 1124 when applying.

COMPANY DETAIL

Clark County Credit Union is a solid, financial co-operative committed to their members for life. The credit union is dedicated to providing their members with exceptional personal service and financial benefits. Chartered in 1951, the credit union has since expanded their original charter to include membership opportunities for employees of local municipal governments, all medical-related businesses, and many small and large businesses of various types. Clark County has six locations, and serves more than 40,500 members in the metropolitan area of Clark County. The credit union believes in the importance of giving back to their members and the community around them. This year Clark County offered thousands of dollars in gifts and prizes to local nurses and nursing students for the fifth year in a row to show appreciation for nurses and their inspirational work in the community.

Questions on your next career move? Contact Reagan Pugh, Staffing Manager, at 832-200-8713 or email rpugh@curesources.coop.

Exp. 08/31


Senior Vice President Finance/Treasurer: Universal 1 Credit Union (Dayton, OH)

Approaching $430 million in assets, Universal 1 Credit Union located in Dayton, Ohio, is currently in search of a Senior Vice President/Treasurer to oversee the finance and accounting functions of the organization.  Reporting directly to the President/CEO, this individual will be responsible for asset liability management, investments, general accounting, reporting, and the budgeting process.  Additionally, this person will be charged with coaching, mentoring & developing the staff, change management, implementing strategic direction to streamline & enhance processes, evaluating the department structure, and strengthening operations within the department through technology.  The ideal candidate will have strong executive leadership skills, excellent experience in cultivating relationships with regulators, effective & open communication skills, and a proven ability to empower, enable, and develop staff.  Five plus years of experience leading finance and accounting within a financial institution, coupled with a bachelor’s degree is required. Please include reference number 1122 when applying.

COMPANY DETAIL

Universal 1 Credit Union is a not-for-profit financial institution that exists to create personal, community, and financial wellbeing along with creating the best possible experience for their members. The credit union strives to be friendly, trustworthy, and reliable. Since 1937, Universal 1 has been committed to providing "Beyond What You Expected" service, while making a difference in the community and in the lives of their members. Not only do they serve their 52,900 members in 11 branches throughout the Dayton area, but they also regularly participate in charity and volunteer work in their community. The credit union proudly supports and embraces charitable organizations from all corners of the community, such as The American Cancer Society, Dayton Children’s Hospital, and the SICSA pet adoption center.

Universal 1 was also a finalist for the 2018 BBB Eclipse Integrity Award for modeling ethics, honesty, and integrity for the community.

Questions on your next career move? Contact Reagan Pugh, Staffing Manager, at 832-200-8713 or email rpugh@curesources.coop.

Exp. 08/01


Consumer Loan Processor: West Community Credit Union (Lake St. Louis, MO)

POSITION PURPOSE:

Responsible for coding, posting, and preparing all documents necessary for closing consumer home equity loans including mailing loan documents, distributing loans to branches, and coordinating closings with branch personnel.  Types and handles miscellaneous paperwork including denial letters.  Maintains files and answers and directs telephone calls.  Performs post-closing audits on consumer loans for quality control. Provides professional service to members.

ESSENTIAL FUNCTIONS AND BASIC DUTIES:

  • Assumes responsibility for providing effective secretarial and clerical support for all phases of loan processing activities and promotions.
    • Processes home equity loans including but not limited to preparing disclosures, ordering appraisals, reviewing title work, and ordering flood certifications. Runs reports, retrieves credit ratings, reviews files.
    • Performs coding and posting functions and prepares all necessary documents for closing of consumer equity loans.
    • Mails loan pre-disclosures.  Distributes loan closing documents to branches and appropriate personnel.
    • Coordinates loan closings with branches.  Closes loans as necessary.
    • Types and mails denial letters and related correspondence for promotions.
    • Processes vehicle titles to secure lien position.
    • Performs audits of consumer loan files for accuracy, title documentation, title insurance and provides reporting of issues to Senior Consumer Loan Processor.          
    • Receives and screens telephone calls.  Answers routine questions or directs them to appropriate personnel.  Records and relays messages.
    • Completes loan processing duties in accordance with established policies, procedures, and regulations.
  • Assumes responsibility for establishing and maintaining effective and professional business relationships with members and external contacts.
    • Resolves (or refers) requests and problems promptly and courteously.  Answers member questions pertaining to promotions, loans, balances, and payoffs.  Assists walk-ins.
    • Keeps members properly informed of Credit Union policies and procedures.
    • Maintains and conveys the Credit Union’s professional reputation.
  • Assumes responsibility for establishing and maintaining effective coordination and communication with area personnel and management.
    • Completes assigned monthly reporting.  Completes records and reports promptly and accurately.
    • Supports and assists area personnel as needed.
    • Maintains departmental files.
    • Attends and participates in meetings as required.
    • Keeps management informed of area activities and of any significant problems. 
  • Assumes responsibility for related duties as required or assigned.
    • Performs miscellaneous clerical and secretarial functions as needed, including assisting the Collections Department with clerical tasks as assigned.
    • Ensures that work area is clean, secure, and well maintained.
    • Replaces area personnel as needed.

EDUCATION/CERTIFICATION:  High school graduate or equivalent.

REQUIRED KNOWLEDGE:     Understanding of consumer loan products and services; Knowledge of loan processing functions and related requirements and procedures.

EXPERIENCE REQUIRED: One to two years of varied office or loan processing department experience preferred.

SKILLS/ABILITIES: 

  • Strong typing abilities.
  • Good verbal public relations skills.
  • Able to operate calculator, word processor, and related computer applications.
  • Well organized.

To view the complete job description and to apply, please visit http://bit.ly/2geyGdr.

Exp. 07/18


Collections Specialist: White Eagle Credit Union (Augusta, KS)

This position will work closely with the Collections Manager to review, analyze and communicate with delinquent loan account holders and handle tasks related to bankruptcies, small claims and repossessions.  Candidate is a high school graduate with preferably two years of college and six months of collections experience.  Candidate will demonstrate success in delinquency control, have some accounting knowledge, have the ability to write and speak clearly and is interested in the welfare of people.

Interested candidates submit your resume via email to Jamie Britain, Executive Administrative Assistant.

Exp. 07/31


Mortgage Loan Processor: Mazuma Credit Union (Overland Park, KS)

Hi, there! We're Mazuma Credit Union. We all work together to fuel new and creative ways to make our members smile. We're also about making Kansas City a better place to live, work and bank! This includes utilizing what we call our Mazuma Mindset. This means we seek to exceed the expectations of our members & team members in every interaction, every time! Does this sound like you? Keep reading and we'll tell you about the specifics!

Role:

Let's get you a few more details on what you would do here! The role of Mortgage Loan Processor is a pretty big deal; you'll be ensuring our members and team members have a lending experience that involves our 4 Pillars of service: engaging with your members & team members, having their needs evaluated, being educated through individualized financial advice and have an enriching interaction! Whether in person, on the phone or via email, we strive to create an amazing experience for every member, potential member, business partner, vendor and community partners in the markets we serve; every interaction, every time. Most importantly, we are looking for a Mortgage Loan Processor with a heart for helping people. After all, our goal is to win Kansas City and make it a better place to live, work and bank!

ROLE AND RESPONSIBILITIES:

The Mortgage Processor is responsible for processing mortgage loan files for final submission to the Underwriting department This person reviews and evaluates all mortgage applications for completeness and accuracy submitted by the Mortgage Loan Originators This person also orders 3rd party vendor work, including but not limited to:  appraisals, title work, tax transcripts, payoffs, verifications of employment, bank statements and mortgages.

The Mortgage Processor also ensures timely submission of files into the Underwriting department for decisions The Mortgage Processor is also responsible for ensuring TRID compliance throughout the process Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control Follows established company policies and procedures, including but not limited to: Sarbanes Oxley controls, Business Ethics and Standard of Conduct, Electronic Communications, Confidentiality and Privacy

EXPERIENCE AND SKILLS:

6 months to 2 years of similar or related experience A high school degree or GED is required Since we want to create an amazing member and team member experience, we need you to have a heart for helping people and be ready to support a like-minded team! To achieve that, we’d love to see someone who has these skills:
Independently and proficiently process all files in their various stages, including FNMA, GNMA, VA and shelf/portfolio files Maintain continual, consistent and open communication with all appropriate parties to the loan transaction Pre-underwrite files to obtain and analyze documentation regarding employment, credit, income, assets and collateral
Consistently document lending software with all applicable notes & correspondence Ensure TRID compliance throughout the loan process Ensure automated underwriting systems are updated to contain appropriate, consistent, and matching system data based on supporting documentation that has been obtained So that’s a little bit about what we’re looking for. At Mazuma, we're also serious about making Kansas City a better place and becoming the city’s #1 preferred financial partner. We're also really big on those Core Values we mentioned earlier. Check them out!

Culture Expectations:

  • Positive, Fun Attitude! Consistently demonstrates a positive attitude, always being respectful in interactions with members and team members. Behavior and appearance should be appropriate and this position should lead this value by example.
  • Teamwork! A proactive collaborator who embraces the opportunity to work with others. Punctual and dependable. Able to manage conflict well amongst Team Members and Members. Demonstrates strong people skills, initiative, and decision-making ability. Productivity meets or exceeds expectations for the position.
  • Learning & Growth! Demonstrates initiative in not only self-development but the development of others. Has superior knowledge of the organization’s responsibilities and is able to apply and share learning.
  • Creativity & Progressive Mindset! Able to think outside the norm, introduce new ideas and proactively solve problems. Positive change agent that embraces team direction.

So, what do we bring to the table? Mazumans get a pretty sweet deal. They are part of a movement greater than themselves; they are a part of creating a better living, working and banking space for each and every person they come into contact with! Aside from living and fulfilling our purpose, Mazuma comes with lots of perks, including a great benefits package!

Interested candidates, to apply please use this link to the Mazuma Credit Union's Career page.

Disclaimer:  Mazuma Credit Union is an equal opportunity employer and will consider all application without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law.

Exp. 09/28


Loan Administration Lead: Mazuma Credit Union (Overland Park, KS)

Hi, there! We're Mazuma Credit Union. We all work together to fuel new and creative ways to make our members smile. We're also about making Kansas City a better place to live, work and bank! This includes utilizing what we call our Mazuma Mindset. This means we seek to exceed the expectations of our members & team members in every interaction, every time! Does this sound like you? Keep reading and we'll tell you about the specifics!

Role:

Let's get you a few more details on what you would do here! The role of Loan Administrator Supervisor is a pretty big deal; you'll be ensuring our members and team members have a lending experience that involves our 4 Pillars of service: engaging with your members & team members, having their needs evaluated, being educated through individualized financial advice and have an enriching interaction!  Whether in person, on the phone or via email, we strive to create an amazing experience for every member, potential member, business partner, vendor and community partners in the markets we serve; every interaction, every time. Most importantly, we are looking for a Loan Admin Supervisor with a heart for helping people. After all, our goal is to win Kansas City and make it a better place to live, work and bank!

The Loan Administrator Supervisor is responsible for assisting the Retail Direct Lending Leader in leading the success of all functions performed by the Loan Administrators I, II & III. The Loan Administrator Supervisor will provide day-to-day oversight for the Load Admin team, ensuring excellent member and team experiences with all areas of Loan Administration. Read more about their role and responsibilities!

The Loan Admin Supervisor will assist in meeting annual lending goals established by Mazuma and ensure loan quality is consistently maintained within credit union standards. This team member would also help ensure that the lending department stays within budget guidelines regarding control of expenses, additionally assisting and cooperating with the requests and needs of members and fellow team members. The LAS will provide such education to our members to become their Trusted Financial Advisor. Acknowledge, understand and promote our Vision of Awesomeness. Remain engaged with departmental processes and procedures and make suggestions for improvements to increase efficiencies. Decision Making Parameters: decisions are made in accordance with philosophical and written credit union policies and procedures as well as safe and sound lending standards. The LAS will take initiative for making decisions within boundaries and guide posts established by the Lending Leader for this position.

ROLE AND RESPONSIBILITIES:

  • Supervise system maintenance at the direction of the Lending Leader. This includes, but is not limited to, supervising the funding of loans, providing documentation to our members regarding the purchase of the loan and the preparation of required reports.
  • Supervise the Loan Administrator processing of Home Equity Lines of Credit (HELOCs). This includes, but is not limited to, reviewing HELOC disclosures and documents, discussing loan decisions and terms with members.
  • Must possess a thorough working knowledge of required disclosures and the timing of such disclosures for those real estate loans that meet the qualifications as established by credit union policies and regulations
  • Oversee the process of paid retail loans and deed releases in accordance with guidelines and procedures Place orders for, process, interpret and understand flood certifications in accordance with policies and regulations Oversee the process of appraisals and title applications in accordance with policies, procedures and regulations Oversee the guidelines for establishing lien perfection in accordance with policies, procedures and regulations Oversee all duties and responsibilities associated with Collateral Protection Insurance (CPI), including:
    • Re-amortization
    • General Ledger (GL) posting and balancing Processing refunds Working with insurance companies and members Oversee the performance of and complete file maintenance on the computer system in accordance with established policies and procedures; validate work completed by team members to ensure accuracy and completeness Review new loans, ensuring that loans input into the computer system are accurate and correct. If a discrepancy exists, take the necessary corrective action and notify the appropriate individuals Review reports to audit loans for accuracy/completion and take appropriate action to minimize risk to the organization as well as comply with established policies and procedures Review quotes for accurate payoffs on retail loans and maintain appropriate documentation of said quote in accordance with established procedures Handle credit bureau disputes in accordance with company policies and procedures as well as regulations Identify exceptions to policies and procedures and take appropriate action as required to ensure that the situation has been reviewed and documented by the Lending Leader Oversee the process transaction requests, as necessary, to help track, administer and complete loan promotions. This includes posting payments to loans, monitoring reports and daily activity for compliance, posting transaction to general ledger accounts as well as ensuring accuracy and completeness of work performed by others.
    • Train, educating and mentor the LSA I, LSA II, and LSA III as directed by the Lending Leader Understand the requirements of the Home Mortgage Disclosure Act (HMDA) and complete all reporting in a timely manner Oversee transactions the balancing of the general ledger accounts of the lending department accurately and in a timely manner Keep applicable policy and procedure manuals current and accurate with lending department changes. Review of the policy and procedure manuals annually and submit any corrections, renewals or recommendations of change to the Lending Leader Continue personal and professional growth through, but not limited to, webinars, continuing education, seminars and mentoring Performs other duties as assigned by the Lending Leader or Chief Lending Officer

EXPERIENCE AND SKILLS:

  • 1-3 years of similar or related experience High school diploma or equivalent Since we want to create an amazing member and team member experience, we need you to have a heart for helping people and be ready to support a like-minded team! To achieve that, we’d love to see someone who has these skills:
  • Maintain confidentiality of documentation and information Communicates clearly and concisely in verbal and written form as well as displays outstanding communication skills and listening skills Sound judgment and decision-making skills Perform tasks and duties independently with limited supervision Proficient personal computer skills Proficient in the areas of detail and documentation Apply the highest level of ethical scrutiny in all situations Read and understand insurance declaration sheets. Knowledge of credit union policies and procedures regarding evidence of insurance, requirement to provide insurance and how insurance is handled is also required.
  • Understand loan documents and required signatures Knowledge of all loan products and services, title and insurance requirements, appropriate documents, disclosures, and all applicable Consumer Credit laws and regulations. Provide member service that is in accordance with department and/or organizational standards Function and operate within the organization in accordance with our Core Values Create and maintain a consistent and professional environment Familiarity with credit union philosophy, organization, bylaws, policy, and operational procedures Ability to read, understand and interpret title insurance and title commitments. Additionally, identify situations that need to be corrected prior to loan closing to ensure perfect lien position in accordance with guidelines and procedures.
  • Have a basic understanding of current economic and market conditions, as well as trends for local, state and national communities So that’s a little bit about what we’re looking for. At Mazuma, we're also serious about making Kansas City a better place and becoming the city’s #1 preferred financial partner. We're also really big on those Core Values we mentioned earlier. Check them out!

Culture Expectations:

  • Positive, Fun Attitude! Consistently demonstrates a positive attitude, always being respectful in interactions with members and team members. Behavior and appearance should be appropriate and this position should lead this value by example.
  • Teamwork! A proactive collaborator who embraces the opportunity to work with others. Punctual and dependable. Able to manage conflict well amongst Team Members and Members. Demonstrates strong people skills, initiative, and decision-making ability. Productivity meets or exceeds expectations for the position.
  • Learning & Growth! Demonstrates initiative in not only self-development but the development of others. Has superior knowledge of the organization’s responsibilities and is able to apply and share learning.
  • Creativity & Progressive Mindset! Able to think outside the norm, introduce new ideas and proactively solve problems. Positive change agent that embraces team direction.

So, what do we bring to the table? Mazumans get a pretty sweet deal. They are part of a movement greater than themselves; they are a part of creating a better living, working and banking space for each and every person they come into contact with! Aside from living and fulfilling our purpose, Mazuma comes with lots of perks, including a great benefits package!

Interested candidates, to apply please use this link to the Mazuma Credit Union's Career page.

Disclaimer: Mazuma Credit Union is an equal opportunity employer and will consider all application without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law.

Exp. 09/28


Home Equity Loan Manager: Neighbors Credit Union (St. Louis, MO)

Are you a strategic thinker looking for a leadership position where you will manage the home equity function of a mid-sized financial institution? Are you an excellent communicator who thrives on coaching and developing your team?

Who you are:  Experienced in the real estate lending area of a credit union or other financial institution with knowledge of real estate compliance and mortgage underwriting/processing. You are a driven self-starter ready to lead our team of skilled home equity loan processors.

Who we are:  Neighbors Credit Union is a growing, not-for-profit, full-service financial institution that was established in 1928 in St. Louis. Here our employees have a simple purpose: to provide awesome member experiences. At Neighbors Credit Union, you will be part of a team that always puts people before profits.

Our Mission:  Providing awesome member experiences through innovative products, superior service, and trusted advice, while strengthening our community with financial education. We are dedicated to the success of our members and employees to ensure we are the financial institution of choice.

Responsibilities:

  • Manage the quality and quantity of loans with adherence to compliance requirements, departmental policy and procedures, and credit union goals.
  • Trains, supervises and evaluates department home equity staff.
  • Produce the HDMA report and direct it to the appropriate government agency. Produce additional monthly and quarterly reports.
  • Maintain detailed records on title policies and recorded liens to ensure that files meet regulatory and credit union quality and procedures.
  • Keep current on state and federal regulations and changes regarding real estate transactions.
  • Ensure compliance with ECOA, Regulation B, RESPA, HMDA, Regulation C, TILA, and Regulation Z.
  • Monitor real estate general ledger account for balancing and resolution.
  • Process member applications when necessary.

Qualifications:

  • High school diploma or the equivalent.
  • Minimum of five years of experience in the lending or member service area of a credit union or other financial institution preferred.
  • Mortgage processing/underwriting experience in a home equity or mortgage environment required.
  • Knowledge of principles of lending and collections, marketing, and operations.
  • Strategic thinking – identifies opportunities to achieve goals while anticipating impacts and consequences to the business; sees the “big picture”.
  • Effective at multi-tasking and making decisions.
  • Demonstrated analytical thinking, including analyzing complex information, identifying key issues, and drawing logical conclusions.
  • Basic computer skills and knowledge of standard software programs.
  • Ability to communicate well with subordinates, associates and members.
  • Courtesy, tact and diplomacy are essential elements of the job. This work involves personal contact with others inside and outside the organization.

Rewards:

  • This position is full-time and will be eligible for benefits including medical, dental, life insurance, disability insurance, flexible spending accounts, and a 401(k) plan with matching contributions.
  • Competitive base salary and an annual incentive plan.
  • Neighbors has excellent opportunities for career advancement and professional development.

Interested candidates please submit your resume via email to Monica Burnett, Vice President of Human Resources.

Exp. 07/31


Accountant: Arsenal Credit Union (Arnold, MO)

Arsenal, a progressive St. Louis-area credit union with six branch locations, has an opening for a creative, detail-oriented person with accounting experience, excellent, organizational skills and computer experience to work in its accounting department and help the organization continue to fulfill its mission of helping people. This position will be responsible for assisting with the overall operation of the accounting department.  Qualified applicants must have prior accounting experience, preferably in a financial institution, A/P experience and excellent attention to detail.   

This position will be responsible for:

  • ACU daily share draft clearings
  • Bank statement posting, balancing and reconciliation
  • Accounts Payable
  • Wire Transfer processing
  • Automatic client payroll processing
  • General Ledger account reconciliation
  • Maintaining accurate and current records
  • Posting transactions and adjustments to the appropriate GL
  • ACH processing
  • Pre-paids, accruals and fixed assets
  • ATM/Debit/Credit card daily balancing
  • Shared branch and check adjustment processing
  • Communicating with other departments regarding accounting related questions and issues
  • Other accounting duties as assigned

Qualifications:

  • Bachelor’s in Accounting, Business Administration, Finance or related fields
  • One to Two years minimum of relevant accounting experience, financial institution accounting preferred
  • Excellent organizational skills
  • Good Aptitude for figures
  • Extensive MS Office & Excel experience
  • Excellent attention to detail

We offer a competitive salary and an attractive benefits package, including 401(k) plan, medical/dental insurance, voluntary & group life, STD, LTD and Paid Time Off plan.

If you are interested, apply today at www.arsenalcu.com/jobs.  For consideration, resumes must include salary history and salary expectations.

Arsenal Credit Union is an EOE/M/F/Disability/Veteran

Exp. 07/31


Assistant Branch Manager: Credit Union of America (Wichita, KS)

Credit Union of America is looking for an experienced candidate for our Assistant Branch Manager position.  The primary role of this full-time position is to assist the Branch Manager in all operations of the branch, which includes underwriting consumer loans, participating in career development of branch staff, and ensuring the branch meets all financial, operational, service, and growth goals.

Responsibilities:

  • Competent in all aspects of branch operations to assist members and staff with any inquiries.  This includes, but is not limited to: underwriting, solicitation, member service, sales, cash controls, audit procedures.
  • Cover for other Branch Managers at all locations when they are absent for illness or vacation.
  • Participate in the hiring, evaluating, developing, coaching, and disciplining for staff member.
  • Assist in monitoring all branch activities to ensure compliance with all policies and procedures.
  • Develop a working knowledge of all other branches and departments to best serve our membership.

Knowledge and Skills:

  • One to three years of similar or related experience.
  • A 2-year college degree is required.
  • Strong communication, organizational, multitasking, and analytical skills.
  • Must possess good judgement and problem solving abilities.
  • Experience with coaching and motivating a team a plus.
  • General experience with PCs, word processing, and spreadsheets.

Work Environment:

  • Office position, working indoors year-round.
  • Primarily sedentary work.
  • Will move up to 10 pounds frequently, and up to 50 pounds occasionally.

Schedule Availability & Location:

  • Monday through Friday 9:00 am to 6:00 pm
  • Saturday 9:00 am to 1:00 pm
  • Delano Branch – 711 W. Douglas Ave., Wichita, Kansas

Interested in applying?  Go to www.cuofamerica.com/employment and click “Apply Now”.

EOE

Disclaimer: This job information may not be all-inclusive.  Job responsibilities and duties may be modified when deemed appropriate by management.

Exp. 07/15


Branch Manager: Heartland Credit Union (Hutchinson, KS)

Position Description:

Heartland Credit Union is a member-owned financial cooperative serving nearly 25,000 members. We've been proudly serving our members since 1948. HCU has many locations in Kansas including Wichita, Hutchinson, Newton and Haven. Learn more about Heartland Credit Union by going to www.hcu.coop.

We are looking for a Branch Manager to lead the operation, sales, and growth efforts for our downtown Hutchinson branch, located at 129 West Avenue A. Looking for a motivated individual who enjoys customer service, sales and working in a face-paced environment.

SCHEDULE:  

Branch Hours (Lobby):  Mon-Fri: 10:00am - 5:00pm      
Branch Hours (4 Lane Drive-thru):  Mon-Fri: 7:30am - 6:00pm Sat: 8:00am - 12:00pm
Must be available from 7:15 a.m. - 6:15 p.m. Monday - Friday. Some Saturday's required from 8:00 a.m. - 12:15 p.m.

LOCATION:

Our downtown Hutchinson branch, located at 129 W. Avenue A.

ABOUT THIS POSITION:

The Branch Manager is responsible for the success of the branch including profitability, sales, service, community involvement and staff development. They direct and administer the growth, business development, and operational efforts of the branch. The successful candidate will be responsible for the following activities:

Sales and Business Development:

  • Directs and administers the growth, business development, and operational efforts of the branch.
  • Participates in business development activities such as seeking out new business, in person, on the phone, via email, or other methods.
  • Actively participating and representing Heartland in various community, civic, and professional organizations.
  • Provides leadership to strive toward, meet, and exceed short and long-term goals.
  • Works with the Sales department and management to coordinate and plan sales and service efforts and activities.
  • Develops and promotes HCU in the business community via various means including involvement in community associations and business associations.

Leadership:

  • Manages the hiring, training, coaching and development of staff including two full-time Financial Services Representatives and one Teller Supervisor.
  • Provides guidance to staff regarding operational functions, lending, service, and sales.

Branch Operations:

  • Provides oversight of day-to-day branch operations.
  • Supports all branch operations including: teller duties, processing deposits, withdrawals, loan payments, and cashiers' checks, money orders, and cash advances.
  • Maintaining oversight of regular balancing of vault, cash dispenser/recycler and ATM according to established procedures. Monitors and maintains cash supply at appropriate levels. Oversees the ordering, dispensing, and shipping of cash by Assistant Branch Manager or Vault Teller.
  • Guides members through the borrowing processes from education/pre-qualification to receiving, reviewing and processing the loan application for consumer (auto, personal, and consolidation), home equity, credit card, and overdraft account loans.
  • Opens new accounts, renews and redeems certificate accounts, financial counseling and assists members with other financial needs.
  • Professionally cross sells all HCU products and services.
  • Builds relationships with consumer and business members.

Other:

  • Assists in other areas as needed.
  • Ensures members are promptly and professionally served.
  • Maintains knowledge of credit union products and services.
  • Attends meetings and training sessions as required.
  • Provides superior service to our members and staff.
  • Pro-actively supports and advances HCU's brand and culture platform.
  • Performs all other duties as assigned.

EDUCATION/CERTIFICATION:  College degree in business, finance, or related field preferred.

EXPERIENCE:

  • Thorough knowledge of financial services and products.
  • Understanding of related legal and regulatory requirements.
  • Familiarity with financial institution branch functions, policies, and procedures.
  • At least three years of related experience in a financial institution and lending required.
  • Minimum of two years of leadership experience preferred.

SKILLS:

  • Strong interpersonal, leadership, and supervisory skills.
  • Proven sales and business development skills.
  • Well organized.
  • Ability to operate related computer applications and related business equipment.
  • Attention to detail.
  • Ability to maintain an effective and efficient workflow.

OTHER REQUIREMENTS:

  • Valid driver's license.
  • Will be required to become a Certified Credit Union Financial Counselor (CCUFC) through CUNA's FiCEP program. Certification fees are paid for by HCU.
  • Will be required to become registered through the National Mortgage Licensing System and Registry (NMLS) under the SAFE Act of 2008. Fees paid for by HCU.

PHYSICAL REQUIREMENTS:

  • Required to sit, stand, and walk.
  • Standing for extended periods of time.
  • Exerts up to 10 lbs. of force occasionally.

BENEFITS: Check out a full list of our benefits on our Career Page.

For consideration:  To apply from our career site, go to Apply Now. If you are viewing from an outside posting board, go to www.hcu.coop, then find "Careers". You must create an account to apply and upload a resume. All inquiries are completely confidential.

Equal Opportunity Employer/Affirmative Action Employer:  Heartland Credit Union an Equal Opportunity Employer (EOE). Heartland provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation and gender identity, national origin, age, disability or genetics. Heartland hires and promotes individuals solely on the basis of their qualifications for the job to be filled. We encourage qualified minority, female, veteran and disabled candidates to apply and be considered for open positions. This practice applies to all areas of employment including recruitment, hiring, training and education, promotion, termination, compensation and all conditions and privileges of employment in accordance with applicable federal, state and local laws.

For more information, or to apply now, you must go to:  https://www.applicantpro.com/j/816706-184187.  Please DO NOT email your resume to us as we only accept applications through our website.

Exp. 08/10


President/CEO: Amarillo Community Federal Credit Union (Amarillo, TX)

POSITION DETAIL:

Holding $230 million in assets, located in Amarillo, Texas, Amarillo Community Federal Credit Union is looking to replace their retiring President/CEO of 13 years.  This is an outstanding opportunity to assume the leadership role of a well-established and financially sound credit union.

The President/CEO will work in concert with the board of directors through an open line of communication.  The board will look to this individual to provide strategic direction for the credit union, enhance & establish innovative marketing concepts to promote the organization, be a spokesperson in the community & actively involved in community organizations, and promote loan growth through product expansion.  The ideal candidate will have 10 plus years of leadership experience within a credit union, have an effective & open style of communication, extensive analytical & visionary skills, and possess a bachelor’s degree. Please include reference number 1114 when applying.

COMPANY DETAIL:

Amarillo Community Federal Credit Union serves more than 35,500 members through its’ seven branches in Potter, Randall, and Gray counties. The credit union was chartered in 1945 as Amarillo U.S. Employees Federal Credit Union to serve a small group of government employees working at the Bureau of Reclamation. By the 1980s, the credit union had expanded to over 250 select employee groups before converting to a community charter. The credit union’s history is rich with innovation, and the credit union was the first in the State of Texas to offer many products such as share draft accounts and free checking accounts. Today, Amarillo Community FCU is determined to bring their members the best financial products available and to provide superior financial services to their members in a caring, professional way.

Questions on your next career move? Contact Chris Thomas, Executive Search Relationship Manager, at 469-385-6623 or email cthomas@curesources.coop.

Exp. 07/31


Chief Lending Officer: Coastal Community and Teachers Credit Union (Corpus Christi, TX)

POSITION DETAIL:

Exceeding $306 million in assets, Coastal Community and Teachers Credit Union located in Corpus Christi, Texas, is currently seeking a Chief Lending Officer.  Reporting directly to the President/CEO, this individual will looked upon to develop a robust strategic lending strategy for the credit union.  Responsibilities will include analyzing the loan portfolio to identify trends, growing loan volume, overseeing collections operations, developing loan promotions, product development, and building an in-house mortgage department.  The successful candidate will have a diverse background in consumer and mortgage lending, possess strong analytical skills, demonstrate exemplary leadership qualities, and have an extensive background in managing collections.  Five plus years of experience in managing a lending operation for a financial institution is required.  Indirect lending, small business lending, and bachelor’s degree is strongly preferred. Please include reference number 1106 when applying.

COMPANY DETAIL:

Coastal Community and Teachers Credit Union has nine branches serving over 35,000 members in Nueces, Aransas, Duval, Jim Wells, Kleberg, and San Patricio counties. Since 1993, Coastal Community and Teachers has been committed to forming a positive change in people’s lives. The credit union supports, sponsors, and participates in activities to benefit the local community throughout the year. Coastal Community and Teachers hosts and sponsors annual events for the community such as Howdy Daze, Steppin Up & Out for Kids Walk/Run, and Waffle Breakfast/Kids Got Talent. The FOCUS (For our Children’s Ultimate Success) Foundation was formed by the credit union in 2005, and since its inception the program has awarded over $169,000 to over 100 schools and organizations that assist the youth by providing uniforms, school supplies, after school or educational programs, and more.

Questions on your next career move? Contact Haseem Hannah, Executive Recruiter, at 832-200-8718 or email hhannah@curesources.coop.

Exp. 07/31


Vice President of Operations: Schlumberger Employees Credit Union (Sugar Land, TX)

POSITION DETAIL:

With $870 million in assets, Schlumberger Employees Credit Union, located in the Houston, Texas metropolitan area in Sugar Land, Texas, is currently in search of a Vice President of Operations.  Reporting directly to the President/CEO, this individual will be responsible for the daily operations for a very unique credit union with members in 115 countries.  The CEO is looking for this individual to develop a culture of development & training; evaluate, develop & implement operational procedures; streamline & coordinate documentation processes; and implement a sales & service culture to maximize wallet share of the membership base.  This individual will have exceptional communication skills, enabling them to effectively support an affluent and multi-cultural membership.  Successful candidate will have five plus years of experience leading credit union operations and a bachelor’s degree. Please include reference number 1116 when applying.

COMPANY DETAIL:

Schlumberger Employees Credit Union serves more than 30,800 members in 115 countries around the world. Since 1946, the credit union has been dedicated to serving the employees of Schlumberger, their families, and subsidiary companies. Members of the credit union enjoy a full array of convenient services and better than average rates on savings and loans. Schlumberger Employees CU is dedicated to providing affordable and accessible financial services, and the credit union has been rated 5-stars for 57 consecutive quarters through March, 2018 from BauerFinancial Inc. Five-stars rating is the highest rating offered by BauerFinancial Inc., and indicates that Schlumberger Employees CU is one of the safest financial institutions in the United States.

Questions on your next career move? Contact Haseem Hannah, Executive Recruiter, at 832-200-8718 or email hhannah@curesources.coop.

Exp. 08/30


Chief Executive Officer: Star of Texas Credit Union (Austin, TX)

POSITION DETAIL:

Located in Austin, Texas with over $35 million in assets, Star of Texas Credit Union is currently looking for an experienced financial services executive to serve as their President/CEO.  The board of directors will look to this individual to develop and implement strategies to sustain membership base & promote new membership growth, expand marketing efforts to better promote the credit union in the community, determine a suitable level of risk the credit union can assume to stimulate growth, and personally be involved in promoting the credit union for enhanced visibility. The successful candidate will have an overall understanding of credit union operations, an effective & open style of communication, and proven lending experience.  Five plus years of experience in a leadership capacity for a financial institution is required. Please include reference number 1112 when applying.

COMPANY DETAIL:

Star of Texas Credit Union serves more than 3,400 members within Travis County through its two Austin branches. The credit union was chartered in 1952 under the name of Austin Texas Employment Commission (TEC) Credit Union to serve the Texas Employment Commission employees and their families. For over 65 years, Star of Texas CU has been dedicated to meeting the needs of its members in providing a safe and sound financial alternative. The credit union endeavors to keep costs low, and profits are returned to members through lower fees and higher dividends. Whether you’re buying a new car, paying for college, or buying your first home, Star of Texas CU is here to meet your needs.

Questions on your next career move? Contact Chris Thomas, Executive Search Relationship Manager, at 469-385-6623 or email cthomas@curesources.coop.

Exp. 09/05


President:  Kansas City Credit Union (Kansas City, MO)

Kansas City Credit Union, with over $32 million in assets is in search of a proven leader to fill the role of Credit Union President.  We are a non-profit financial cooperative organized solely to meet the needs of our membership. KCCU was founded in 1940 serving the employees of Kansas City, MO. Since then we have expanded our membership profile to Jackson and Clay County, MO so that we can better serve our members.

Job Description:

Responsible for establishing and executing the Credit Union’s major goals and objectives. Responsible for profits and losses. Interprets and implements Board of Directors policies. Provides leadership, direction, and guidance of Company activities. Manages, analyzes, and evaluates the effectiveness of all operations. Develops and maintains effective organizational structure and personnel. Coordinates major activities through subordinates. Represents the Company to regulatory agencies, distributors, stock analysts, investors, and trade and community organizations.

Essential Functions and Responsibilities:

  • Assumes responsibility for the development and implementation of effective strategic plans, policies, and procedures.
  • Executes all Board approved policies. Coordinates with the Board in developing a mission and vision for the organization.
  • Directs and oversees short-run and long-run strategic planning. Sets overall objectives including acquisition, facilities, capital planning, research and development, manufacturing, marketing, and sales plans.
  • Develops and implements operational plans, policies, and goals which further strategic objectives and support the Credit Union business plan. Continually evaluates Credit Union-wide operations and modifies as needed.
  • Continually monitors general economic environment and industry trends. Updates policies, plans, and goals so they are commensurate with external conditions.
  •  Stays abreast of all regulatory legal (both state and federal) requirements and updates.  Modifies operations, procedures and policies to comply with all regulations in an expeditious and effective manner.
  • Assumes responsibility for establishing and maintaining effective financial policies.
  • Authorizes capital expenditures and acquisition and disposition of assets
  • Reviews financial and operating statements. Examines and assesses profitability and identifies potential problem areas.
  • Ensure facilities and equipment are well maintained and in good repair.  
  • Oversees and approves budgets. Ensures that operating results established in the annual budget are achieved, that expenses are reviewed and controlled, and profits are maximized.
  • Assumes responsibility for the effective performance of corporate administrative support.
  • Conducts regular review of marketing and sales activities and implements corrective actions or suggestions as needed.
  • Ensures IT functions are efficient and provide useful, pertinent information to personnel and management.
  • Ensures Human Resources policies and programs effectively support Company-wide needs and objectives and are compliant with applicable laws and regulations.
  • Oversees development of research and development projects to ensure future Company growth.
  • Sales, profit, and stock growth goals are met or exceeded. Expenses are controlled and well managed.
  • Oversees implementation of pricing, packaging and promotions programs. Ensure Integrity.
  • Stays informed of the Company’s market position and formulated responses to increase sales and market share.
  • Assumes responsibility for ensuring effective performance of research and production functions.
  • Effectively supervises and coordinates personnel, ensuring optimal performance. Establishes and maintains effective communication with Credit Union personnel and the Board of Directors.
  • Effectively supervises and coordinates personnel, ensuring optimal performance. Establishes and maintains effective communication with Credit Union personnel and the Board of Directors.
  • Oversees the establishment and implementation of optimal organizational structures, policies, and procedures.
  • Establishes effective reporting and communication mechanisms with personnel to ensure appropriate and adequate information flow throughout. Conducts regular staff meetings.
  • Ensure personnel are well trained, effective, and efficient.
  • Conducts performance appraisals as required. Provides suggestions for improved performance. Implements corrective action as needed.
  • Keeps the Board of Directives informed of Credit Union activities and of any significant concerns. Provides recommendations to improve Credit Union performance.
  • Acts as principal representative of the Credit Union.

Qualifications:

  • Education/Certification: Bachelor’s degree in business, accounting, finance, or related field. Master’s degree Preferred.
  • Required Knowledge: Thorough knowledge of the industry, including production, research and development, sales, and required support activities. Working knowledge of business support functions including human resources, information technology, accounting, compliance, and finance.
  • Experience Required: Five to ten years of progressive experience in business management, sales and marketing, or finance.
  • Interpersonal Skills: Strong leadership and interpersonal skills. Excellent written and verbal communication. Able to coordinate, manage, and direct others.

To Apply:  Candidates seeking employment should be highly motivated, energetic, and professional team players. In return you will receive a challenging position with competitive salary and excellent benefits. Send your resume and salary requirements to jobs@heartlandcua.org. We are waiting to hear from you!

Exp. 09/05


Mortgage Loan Originator:  Electro Savings Credit Union (St. Louis, MO)

The Mortgage Loan Originator will assist members with their residential mortgage loan needs including determining the proper loan program, completing the loan application and gathering required documentation.

Responsibilities:

Conduct loan interviews and assist members and staff in completing Home Equity and 1st Mortgage loan applications over the phone, through the mail, by fax, or in person.
Gather and review all supporting application documentation from members and if needed assist with processing in ordering all necessary documentation from vendors including title, appraisal, flood, homeowners insurance, etc. on 1st Mortgage and Home Equity loans.
Answer questions as needed on 1st and 2nd Mortgage inquiries. Refer applications to the Mortgage Operations Manager and/or internet application or mail prospective borrower's application kits and fact sheets on all Mortgage products.
Assist members with questions and solutions regarding various Mortgage and Home Equity issues including but not limited to: payments received, interest questions, principal payments, and auto pay issues.
Properly disclose all 1st Mortgage and Home Equity loans within three days of application to ensure compliance with all RESPA and Reg Z laws.
Ensure 1st Mortgage and Home Equity loans are underwritten by the Mortgage Operations Manager, Vice President of Lending, and President in Compliance with lending limits, Board Policies and Credit Union procedures.
Assist in processing and Closing 1st Mortgage loans to be brokered or sold through outside sources. Ensure brokered/sold loans are handled in a timely process and within the guidelines of the outside company.
Communicate with Members and the Mortgage Operations Manager from application through closing as to loan status.
Close Home Equity loans or coordinate closings to take place at various branches.
On pay-off calls contact members to verify they wish to pay their loan in full and give them the opportunity to apply with Electro.

Knowledge and Skills:

Experience:  1-year mortgage origination or underwriting or processing or operations experience.
Education:  (1) A two year college degree or (2) Completion of a specialized course of study at a business or trade school or (3) Completion of a specialized and extensive in-house training or apprenticeship program or (4) equivalent work experience.
Interpersonal Skills:  Good communication skills, organization and attention to detail. Excellent PC skills including knowledge of Calyx Point, Encompass, or like software.
Other Skills:  Federal licensing and annual continued education courses required.
Travel:  Position is located at Maryland Heights Branch. Position requires occasional travel to Electro Savings Credit Union area branches.

Electro Savings Credit Union offers a competitive salary and substantial benefits package including full medical, dental, vision, paid time off, short term disability and life insurance; 401(k) with company match, defined benefit plan, paid time off and tuition reimbursement.

Submit your application using the following link: http://www.ondemandassessment.com/verify/apply/AvvDqBB/haPDDTDh.

Exp. 09/05


Vice President of Loan Portfolio & Product Management: Houston Police Credit Union (Houston, TX)

Houston Police Federal Credit Union, with over $725 million in assets located in Houston, Texas, is currently in search of a lending executive to assume the role of Vice President of Loan Portfolio & Product Management.  The primary purpose of this role is to strategically manage the credit union’s loan portfolio and determine the appropriate products, services, and vendors to be utilized.  This would include analyzing trends in underwriting, evaluating the market, determining the product mix within the portfolio, assessing risks & establishing risk tolerance levels, and collections.

Additionally, this individual will work with and assist other members of the senior team who are responsible for underwriting, processing, and loan production. The successful candidate will have exceptional analytical skills, be well versed in current collection procedures & processes, and have a diverse lending background to include auto, credit card, and mortgage lending.  Credit union experience and bachelor’s degree is strongly preferred. Please include reference number 1120 when applying.

COMPANY DETAIL

Houston Police Federal Credit Union serves more than 27,600 members including Houston Police Department staff, employees, and their families in its’ three branch locations. The credit union was created in 1937 by Houston police officers to establish a financial institution that was owned and operated by the local police force—a financial cooperative. Their mission was to provide reasonably-priced loans and a safe place for life savings for Houston Police Department employees and their families. Today, Houston Police FCU has been committed to being a vital part of their members’ lives through every stage of their careers, from serving Houston Police Department academy recruits with equipment loans, to retirement savings and planning.

Questions on your next career move? Contact Haseem Hannah, Executive Recruiter, at 832-200-8718 or email hhannah@curesources.coop.

Exp. 09/05


Vice President of Accounting & Finance: Shell Federal Credit Union (Houston, TX) 

Exceeding $1 billion in assets, Shell Federal Credit Union, located in the Houston, Texas metropolitan area in Deer Park, Texas, is currently recruiting for a Vice President of Accounting & Finance.  Responsibilities in this role will be to oversee both the accounting and finance departments, with a strong emphasis on driving the finance operations including asset liability management, budgeting, and the evaluation of rates for deposit & loan products.  This individual will need strong leadership skills to manage a large staff with diverse strengths & personalities, effective organizational skills to navigate a project driven environment, and keen analytical skills to identify & improve upon departmental processes & procedures.  The successful candidate will have a proactive management style, excellent skills in Microsoft Excel, and a strong foundation in accounting principles, financial reporting, and ALM.  Five plus years of experience in a leadership role in accounting and finance for a financial institution is required.  Please include reference number 1118 when applying.

COMPANY DETAIL

Shell Federal Credit Union is a full service credit union that offers an abundance of convenient products and services to its membership such as lending, investments, and business solutions. Since 1937, Shell FCU has been committed to keeping the credit union strong, aggressive, and financially sound. Today with over 91,500 members, Shell Federal Credit Union has 10 branches to serve membership to people who live, work, worship, or attend school in Harris County, Texas or those who have an immediate family member who is currently a member. Shell FCU has been named one of the Houston Chronicle’s Top Workplaces as well as the Houston Business Journal in 2015.

Questions on your next career move? Contact Reagan Pugh, Staffing Manager, at 832-200-8713 or email rpugh@curesources.coop.

Exp. 09/05


CEO:  Germania Credit Union (Brenham, TX)

Germania Credit Union, located in Brenham, Texas with over $10 million in assets is currently looking to replace their retiring President/CEO. The board of directors is seeking a manager with strong leadership skills and the technical ability to grow the credit union.  This is an exceptional opportunity to lead a financially sound credit union supported by their core sponsor with enormous potential for growth and expansion.  The board will look to this individual to oversee & maintain staff, develop new products & services, ensure exceptional service levels are met, and formulate a strategy for sustainable growth.  The ideal candidate will have a fundamental understanding of credit union operations to include underwriting, accounting, and financial reporting. Five plus years of experience in a management capacity within a financial institution, coupled with credit union experience, is required. Please include reference number 1102 when applying.

COMPANY DETAIL

Germania Credit Union serves more than 2,400 members and has one branch location in Brenham, Texas.  Germania was founded in 1986 and initially served the employees and members of Germania Farm Mutual Insurance Association and its’ subsidiaries, as well as members of organizations which belong to Germania Farm Mutual Insurance Association.  In addition to the Germania Family, the credit union presently serves the employees of Washington County Tractor, Brenham Banner Press, TFE Company Incorporated, MIC Group, and Tarlton Supply Company as well as persons who live, work, worship, or attend school in, and businesses and other legal entities located within a 10-mile radius of the Germania Credit Union office. For over 30 years, Germania has been committed to serving its members with quality and convenient services.

Questions on your next career move? Contact Chris Thomas, Executive Search Relationship Manager, at 469-385-6623 or email cthomas@curesources.coop.

Exp. 09/05


Credit Analyst: West Community Credit Union (Lake St. Louis, MO)

POSITION PURPOSE:

Responsible for reviewing and underwriting loan applications.  Identifies, analyzes, and evaluates loan risks and compensating factors, and ensures the safety of Credit Union assets.  Approves, counter offers, or denies loan applications.  Ensures loans are approved within the terms of the Credit Union's standards and procedures, and regulatory underwriting guidelines.  Presents loan requests above lending limit for approval as per loan policy.  Provides support to Member Service personnel. Ensures members and prospective members are promptly and professionally served. Provides general Credit Union information and identifies and cross sells appropriate products and services.  Assists with loan collection efforts as needed.

West Community Credit Union offers a competitive salary and substantial benefits package including medical, dental, vision, short term disability, and life insurance; 401(k) with company match, defined benefit plan, paid time off and tuition reimbursement.

For more details, please visit our Careers Page at https://www.westcommunitycu.org/about/employment.htm to apply and see the complete job description.

Disclaimer:

INTENT AND FUNCTION OF JOB DESCRIPTIONS

Job descriptions assist organizations in ensuring that the hiring process is fairly administered and that qualified employees are selected.  They are also essential to an effective appraisal system and related promotion, transfer, layoff, and termination decisions.  Well constructed job descriptions are an integral part of any effective compensation system.

All descriptions have been reviewed to ensure that only essential functions and basic duties have been included.  Peripheral tasks, only incidentally related to each position, have been excluded.  Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions.  In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all inclusive.  Additional functions and requirements may be assigned by supervisors as deemed appropriate.

In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals.

However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.

Job descriptions are not intended as and do not create employment contracts.

The organization maintains its status as an at-will employer.  Employees can be terminated for any reason not prohibited by law.

Exp. 06/24


Member Services Consultant - E-Branch: West Community Credit Union (O'Fallon, MO)

Responsible for handling a variety of member service calls and emails in a prompt and courteous manner.  Resolves member questions and problems regarding debit/credit cards, online baking, account statements, loans, payments, automatic transfers, investment certificates and etc.  Completes and maintains related reports, records, and files.  Cross sells Credit Union services and supports all functions within the E-Branch.

ESSENTIAL FUNCTIONS AND BASIC DUTIES:

  • Assumes responsibility for the effective and professional completion of E-Branch Representative functions.
    • Receives member telephone/email questions and complaints in a professional manner.                    
    • Completes research and resolves documentation errors or discrepancies. Forwards more complex problems to E-Branch Manager.
    • Provides a variety of information to members on Credit Union policies, procedures, and programs.
    • Provides a variety of information to members on accounts, debit/credit cards, online banking, payments, interest rates, loan options, savings programs, etc.
    • Performs maintenance functions and automatic transfers for loan payments.
    • Takes consumer and home equity loan applications; processes loans; prepares loan documents and closes loans when applicable. Assists team members with loan closings and member nquiries.
    • Identifies and cross sells appropriate deposit, loan and convenience products by assessing members’ financial needs and offering suitable products.
    • Maintains and projects the Credit Union's professional reputation.
  • Assumes responsibility for establishing and maintaining effective coordination and working relationships with area personnel and with management.
    •  Completes weekly E-Branch statistical reports.
    •  Keeps supervisor informed of area activities and significant problems.
    •  Completes required reports and records accurately and promptly.
    •  Attends and participates in meetings as required.
  • Assumes responsibility for related duties as required or assigned.  
    •  Assists other departments as necessary.
    •  Performs related clerical duties as needed.
    •  Assists in verifying accounts, copying checks, and mailing correspondence.
    •  Keeps work area clean, secure, and well maintained.

Disclaimer:
INTENT AND FUNCTION OF JOB DESCRIPTIONS:

Job descriptions assist organizations in ensuring that the hiring process is fairly administered and that qualified employees are selected.  They are also essential to an effective appraisal system and related promotion, transfer, layoff, and termination decisions.  Well constructed job descriptions are an integral part of any effective compensation system.

All descriptions have been reviewed to ensure that only essential functions and basic duties have been included.  Peripheral tasks, only incidentally related to each position, have been excluded.  Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions.  In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive.  Additional functions and requirements may be assigned by supervisors as deemed appropriate.

In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals.

However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.

Job descriptions are not intended as and do not create employment contracts.

The organization maintains its status as an at-will employer.  Employees can be terminated for any reason not prohibited by law.

Interested candidates please submit your resume via email to Mindy Pascua, HR Coordinator.

Exp. 08/30


Manager of Internal Audit: First Community Credit Union (Chesterfield, MO)

First Community Credit Union is seeking a Manager of the Internal Audit Department at our corporate office in Chesterfield. This individual will manage all aspects of the internal audit department, develop an annual audit plan, asses internal controls, prepare formal reports and audit procedures. This individual will work closely with senior and upper level management teams to communicate results of audit findings. The ideal candidate will have 5 plus years of audit and management experience in the financial industry.  CIA or CPA is preferred.

The hours for this position are 8:00 a.m. to 4:30 p.m. Monday through Friday.

For more information and to apply online, please visit our website at www.firstcommunity.com or email your resume to cchambers@firstcommunity.com.

Exp. 06/15


VP of Risk Management: California Coast Credit Union (San Diego, CA)

POSITION DETAIL:

​With $2.4 billion in assets, California Coast Credit Union, located in San Diego, California, is currently in search of a Vice President of Risk Management.  Reporting directly to the Chief Financial Officer, this individual will be responsible for enhancing the organization's enterprise risk management program.  Areas of responsibility within risk will include, but not be limited to, compliance, fraud, vendor management & contract review, and evaluation of insurance requirements.  This role will encompass all areas of enterprise risk, and the successful candidate in this position will possess the keen ability to utilize the expertise of staff at the credit union. Additionally, this individual will provide a forward-thinking, strategic vision for risk management and act as a strong leader, coach, and mentor to their staff. The ideal candidate will have five plus years of experience in managing an enterprise risk management program for a financial institution, experience with ERM software, and the leadership qualities for a high performance culture. Please include reference number 1110 when applying.

COMPANY DETAIL:

In 1929, California Coast Credit Union was founded with the promise of “people helping people,” and that guiding principle has been apparent in everything the credit union does, from the accounts, loans, and rates offered, to the personalized, caring attention the credit union provides. California Coast has a long history of member service. As the oldest credit union in San Diego, the credit union was founded by a group of educators. Today, California Coast has more than 167,000 members in 25 locations in San Diego and Riverside counties.  California Coast believes in giving back to the people they serve through their involvement in local charities and causes. The Cal Coast Cares Foundation is a non-profit foundation created by California Coast CU to support education in their communities through working with local school districts, participating in food drives, and providing scholarship opportunities for students as well as grants for local educators.

Questions on your next career move? Contact Marcus Cotton, VP Executive Recruiting, at 832-200-8714 or email mcotton@curesources.coop.

Exp. 08/30


Financial Services Representative:  Heartland Credit Union (Hutchinson, KS)

Heartland Credit Union has locations in Hutchinson, Haven, Newton and Wichita. We currently have an opening for a Financial Services Representatives to work at our downtown Hutchinson branch. We are looking for someone to bring in new business, build relationships with current membership to help them with their full financial picture.

SCHEDULE:

  • Branch Hours (Lobby):  Mon-Fri: 10:00am - 5:00pm
  • Branch Hours (4 Lane Drive-thru):  Mon-Fri: 7:30am - 6:00pm; Sat: 8:00am - 12:00pm
  • Must be available from 7:15 a.m. - 6:15 p.m. Monday - Friday. Some Saturday's required from 8:00 a.m. - 12:15 p.m.

LOCATION:  This person will work from our downtown Hutchinson location at 129 W. Avenue A.

ABOUT THE POSITION:  The Financial Services Representative will provide quality and efficient service to our members. The successful candidate will help members with their full financial picture including opening new accounts, cross-selling HCU products and services, interviewing members regarding loan and credit card applications, conducting sales calls, and performing other operational branch duties.

The successful candidate will have the following responsibilities:

  • Guide members through the borrowing processes from education/pre-qualification to receiving, reviewing and processing the loan application for  consumer (auto, personal, and consolidation), home equity, credit card, and overdraft account loans.
  • Meet with loan applicants to explain credit policies and to obtain additional loan information and documentation for underwriting.
  • Conduct outreach calls daily to current and potential members regarding current promotions, products and services. Open new accounts (checking, savings, IRA's, etc.), renewing and redeeming certificate accounts, and assisting members with other financial needs.
  • Perform a variety of other branch activities including greeting members entering the branch, assisting them ATM usage, branch opening/closing procedures and maintenance of the branch ATM's.
  • Expands member base through consultative sales techniques and referrals.
  • Compare and evaluate possible products and services in order provide product and service recommendations to best meet our members needs and financial circumstances.
  • Expected to meet assigned monthly goals for loans, memberships, new checking accounts, and debit and/or credit cards.
  • Actively participate and represent Heartland in various community, civic, and professional organizations.
  • Provides superior service to our members.
  • Ensures members are promptly and professionally served.
  • Cross-sells credit union products and services.
  • Attends meetings and training sessions as required.
  • Pro-actively supports and advances HCU's culture and brand.
  • Performs all other duties as assigned.

EDUCATION/CERTIFICATIONS:  High school graduate; college degree preferred.

EXPERIENCE:  

  • Minimum two years related experience.
  • Previous experience with full-service financial institution preferred.
  • Previous sales experience preferred.

SKILLS:

  • Self-motivated, self-starter, driven to succeed.
  • Solid written, verbal and public relation skills.
  • Solid time management skills and ability to organize, prioritize, and perform multiple tasks simultaneously.
  • Strong analytical skills.
  • Proficient in MS Office programs.

OTHER REQUIREMENTS:

  • Valid driver's license.
  • Requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. Will be subject to the required registration process, which includes fingerprinting and a criminal background screening.
  • Fees are paid for by Heartland Credit Union.
  • Will be become a Certified Credit Union Financial Counselor (CCUFC) through CUNA's FiCEP program. Certification fees are paid for by Heartland Credit Union.
  • Will complete Heartland's FSR Education program including sales training.

PHYSICAL REQUIREMENTS:

  • Sedentary work; sitting most of the time.
  • Exerts up to 30 lbs. of force occasionally.

BENEFITS:  

Check out a full list of our benefits on our Career Page by clicking HERE.

For consideration:  To apply from our career site, go to Apply Now. If you are viewing from an outside posting board, go to www.hcu.coop, then find "Careers". You must create an account to apply and upload a resume. All inquiries are completely confidential.

Equal Opportunity Employer/Affirmative Action Employer:  Heartland Credit Union an Equal Opportunity Employer (EOE). Heartland provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation and gender identity, national origin, age, disability or genetics. Heartland hires and promotes individuals solely on the basis of their qualifications for the job to be filled. We encourage qualified minority, female, veteran and disabled candidates to apply and be considered for open positions. This practice applies to all areas of employment including recruitment, hiring, training and education, promotion, termination, compensation and all conditions and privileges of employment in accordance with applicable federal, state and local laws.

For more information, or to apply now, you must go to this website: https://www.applicantpro.com/j/794285-184187.

Please DO NOT email your resume to us as we only accept applications through our website.

Exp. 07/09


Chief Retail & Marketing Officer:  Heritage Federal Credit Union (Newburgh, IN)

Heritage Federal Credit Union is searching for a Chief Retail & Marketing Officer.

The ideal candidate will have credit union or bank experience with strong Marketing, Business Development, and Branch Administration experience.  S/He must be innovative, strategic, and have the ability to inspire a shared organizational vision.  This individual will report directly to the CEO and be an integral member of the Executive Team.  Viewed as a subject matter expert, the CRMO will have responsibility for carrying out the strategies for Marketing, Branch Administration, and Business Development.  Adept at creating a proactive and needs-based sales approach, and skilled at ensuring excellent execution.  In addition, will be a leader who can inspire and motivate team members, partner effectively with colleagues at all levels across the organization, and foster a culture of collaboration and collegiality.  The incumbent will be in charge of meeting the goals and emerging needs of the organization for the aforementioned areas.  The Chief Retail and Marketing Officer must have strong leadership skills along with excellent organization and time management skills.

Strategic Thinking and Planning:  Research, Develop, and Implement short- and long-term business strategies, Benchmarking, Management reporting, Presentations, Competitive position, and Market Share.

Branch Administration:  Coaching, Team Building, Sales and Service Culture, Profitability & Performance, Product Knowledge, Member Experience, Performance Feedback.

Sales, Service and Productivity:  Goal Setting, Policy and Procedure Management to reinforce desired outcomes. Research, Develop, Implement, Maintain, and Expand Sales, Service, and Productivity standards and goals for the Branches.  Develop and Implement motivational and training techniques to support employees in their career development.

Public Relations:  Communications, Event Planning, Financial Literacy, Community Involvement.

Marketing:  Drive Marketing strategies to achieve Corporate goals; Research and Analysis, Market-penetration, Digital and Traditional marketing; Expansion and Growth opportunities, Brand Awareness, Retail and Online advertising, Targeted Marketing, Social Media and Website Development.  CRM experience is a plus.

Knowledge, Skills and Abilities:  Knowledge of financial institution operations including branch management and operations, strategic planning, marketing new products and services.  Requires excellent oral and written communication skills, human relations, public relations, management, analysis, and organization skills.

Education, Training, Abilities & Experience:

  • 10 years of similar or related experience is required.
  • Experience in a Financial Institution is required.
  • A Bachelor's degree is required, Masters preferred.
  • A high level of interpersonal skills to communicate policies, procedures, and objectives effectively throughout the credit union and to represent the credit union positively to partners, community, and peers.
  • A high level of analytical skills to assess and evaluate the operation of areas of responsibility, participate in establishing credit union wide financial goals/budgets, analyze new products, and identify process improvements.
  • A mastery of leadership skills, and the ability to collaborate within and outside and throughout the credit union.
  • A deep understanding of financial institution management, including financial management, risk management, cost control, member value.
  • Exceptional written and verbal communication skills.
  • The ability to manage multiple projects at once with a very fast pace.
  • Excellent organizational skills and attention to detail.
  • Must have a passion to lead, manage and motivate staff, make decisions, work independently toward general results while still being a part of a team.

Apply online at https://www.hfcu.info/careers/

About Heritage Federal Credit Union:  Heritage Federal Credit Union offers financial products and services to anyone who lives, works, worships, or attends school in Vanderburgh, Warrick, and Posey Counties in Indiana and Henderson County in Kentucky, or has an immediate family member who does. Heritage Federal Credit Union is a community-chartered Federal credit union with over $547 million in assets and serves more than 57,000+ members, and operates ten branches, nine in Vanderburgh, Warrick, and Posey Counties in Southwestern Indiana and one branch in Henderson County in Kentucky.  More information regarding Heritage Federal Credit Union can be located at www.hfcu.info.

EOE

Exp. 7/10


Real Estate Loan Consultant (3):  Heartland Credit Union (Wichita, KS)

Heartland Credit Union (HCU) is a member-owned financial cooperative serving nearly 25,000 members. We've been proudly serving our members since 1948. HCU has many locations in Kansas including Wichita, Hutchinson, Newton and Haven.  Learn more about Heartland Credit Union by going to www.hcu.coop.

We are growing and currently looking to add three new Real Estate Loan Consultants to our Wichita team! We are looking for two people to work at our soon-to-be opened branch at 12021 E Kellogg Dr. South and one for our Maize branch located at 37th and Maize Rd.  The successful candidates will be responsible for bringing in new business and guiding a new borrower through the home buying process. Including pre-qualification, application, loan approval, and loan closing for construction, and bridge loans.

SCHEDULE:  Monday Friday 9 a.m. 6 p.m. Some Saturdays required

LOCATION:  Candidates will work from our Maize branch located at 37th and Maize Rd. or our newest branch located at 12021 E Kellogg Dr. South.

DUTIES:  Looking for an experienced Real Estate Lending Consultant to help current and prospective members in the Wichita area find the right solutions for their real estate lending related needs.

Responsibilities include:

  • Generates new sales appointments by making "warm" calls to members, potential members and employee groups.
  • Assists members by assessing their financial goals, needs, and objectives while providing them with exceptional personalized service, sound lending advice, and high-quality products and services.
  • Conducts initial pre-qualification interviews and prepares complete loan application packages and necessary documentation.
  • Discusses loan alternatives, credit criteria, interest rates, and loan documentation in a positive, professional manner.
  • Serves members, prospective members, builders, developers, and realtors promptly and professionally.
  • Responsible for origination of long-term real estate loans as well as lot, construction, and bridge loans.
  • Conveys policies for extension of credit in accordance with HCU and secondary market guidelines.
  • Builds relationships with realtors and other vendors to drive business.
  • Professionally cross sells all HCU products and services.
  • Assists AVP of Real Estate Lending and other personnel as necessary.
  • Cross-sells credit union products and services.
  • Attends meetings and training sessions as required.
  • Provides superior service to our members.
  • Pro-actively supports and advances HCU's brand platform.
  • Performs all other duties as assigned.

EDUCATION:  High school graduate or equivalent.

EXPERIENCE:

  • One to two years of related mortgage/real estate lending experience required.
  • Understanding of the foundation of determining credit worthiness.
  • Familiarity with title reports, insurance, and appraisals.
  • Real estate background helpful.

SKILLS:

  • Strong interviewing skills.
  • Self-motivated, self-starter, driven to succeed.
  • Solid written, verbal and public relation skills.
  • Solid time management skills and ability to organize, prioritize, and perform multiple tasks simultaneously.
  • Excellent communication and public relations abilities.
  • Strong analytical and financial skills.
  • Proficient in MS office and related computer systems.

OTHER REQUIREMENTS:

  • Valid driver's license.
  • Requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. Will be subject to the required registration process, which includes fingerprinting and a criminal background screening.  Fees are paid for by Heartland Credit Union.

PHYSICAL REQUIREMENTS:

  • Sedentary work; sitting most of the time.
  • Exerts up to 10 lbs. of force occasionally.

For consideration:  To apply from our career site, go to Apply Now. If you are viewing from an outside posting board, go to www.hcu.coop, then find "Careers". You must create an account to apply and upload a resume. All inquiries are completely confidential.

Equal Opportunity Employer/Affirmative Action Employer:  Heartland Credit Union an Equal Opportunity Employer (EOE). Heartland provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Heartland hires and promotes individuals solely on the basis of their qualifications for the job to be filled. We encourage qualified minority, female, veteran and disabled candidates to apply and be considered for open positions. This practice applies to all areas of employment including recruitment, hiring, training and education, promotion, termination, compensation and all conditions and privileges of employment in accordance with applicable federal, state and local laws.

For more information, or to apply now, you must go to the website at https://www.applicantpro.com/j/774396-184187.

Please DO NOT email your resume to us as we only accept applications through our website.      

Exp. 08/30


Design and Retail Specialist: Heartland Credit Union (Hutchinson, KS)

Heartland Credit Union (HCU) is a member-owned financial cooperative serving nearly 25,000 members. We've been proudly serving our members since 1948. HCU has many locations in Kansas including Wichita, Hutchinson, Newton and Haven.  Learn more about Heartland Credit Union by going to www.hcu.coop.

Heartland Credit Union is seeking an energetic and motivated individual to join our Marketing department as our Design and Retail Specialist.

LOCATION:  The person will work from our Support Center, located at 4000 N Monroe in Hutchinson, KS.

SCHEDULE:  Monday - Friday, normal business hours. Evenings may be required on occasion for special events.

ABOUT THIS OPPORTUNITY:

The primary role of the Design and Retail Specialist is to create and design the graphic content for HCU's marketing campaigns, including copywriting.  This individual will also bring the HCU brand alive inside our retail branches through digital media and retail displays. With the wide variety of products offered by HCU, the creative opportunities are endless. The ideal candidate will enjoy working in a team environment, have a full understanding of graphic design principles, experience with digital media and the Adobe Creative Suite, including Illustrator, InDesign, Photoshop, Premier.

Responsibilities include:

  • Creates new or modifies existing projects for internal and external audiences while adhering to existing brand standards, including ads, banners, posters, advertising specialties, email marketing, digital marketing, radio scripts, website copy, and other promotional member correspondence.
  • Reviews marketing programs regularly and modifies as needed. Ensures the integrity and quality of all marketing efforts.
  • Maintain knowledge of all regulatory requirements regarding retail display and regulatory disclosure and ensure related materials are in compliance.
  • Creates and implements strategies for creating a retail feel inside all HCU branches.
  • Develops content for and maintains the branch LED boards, kiosks, and in-branch TV systems.
  • Works closely with other marketing team members and agencies/vendors to ensure consistent branding and design across all marketing efforts.
  • Research and implement innovative ways to build upon HCU's retail brand.
  • Conduct monthly branch visits to ensure each branch's compliance with brand standards.
  • Staff, organize, and supply the marketing events with promotional/giveaway items and related items.
  • Responsible for ordering and tracking all promotional items, brochures, business cards, banners, posters, stationary, and forms.
  • Coordinates final ad placement with local media.
  • Communicates with HCU's outside marketing partners.
  • Ensures staff are promptly and professionally served.
  • Attends meetings and training sessions as required.
  • Provides superior service to our staff.
  • Pro-actively support and advance HCU's culture.
  • Performs all other duties as assigned.

EDUCATION/CERTIFICATIONS:

  • Associate degree in business administration with emphasis in marketing or equivalent experience.
  • Must be able to present design portofolio.

EXPERIENCE:  Minimum of three years of experience in marketing, public relations, or advertising.

SKILLS:

  • Strong interpersonal and public relations skills
  • Excellent organizational and analytical abilities
  • Solid writing skills.
  • Able to operate computer applications
  • Proficient in Adobe Creative Suite.

OTHER REQUIREMENTS:  Valid driver's license.

PHYSICAL REQUIREMENTS:

  • Exerts up to 30 lbs. of force occasionally.
  • Sedentary work; sitting most of the time.

For consideration:  To apply from our career site, go to Apply Now. If you are viewing from an outside posting board, go to www.hcu.coop, then find "Careers". You must create an account to apply and upload a resume. All inquiries are completely confidential.

Equal Opportunity Employer/Affirmative Action Employer:  Heartland Credit Union an Equal Opportunity Employer (EOE). Heartland provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation and gender identity, national origin, age, disability or genetics. Heartland hires and promotes individuals solely on the basis of their qualifications for the job to be filled. We encourage qualified minority, female, veteran and disabled candidates to apply and be considered for open positions. This practice applies to all areas of employment including recruitment, hiring, training and education, promotion, termination, compensation and all conditions and privileges of employment in accordance with applicable federal, state and local laws.

For more information, or to apply now, you must go to the website below.  Please DO NOT email your resume to us as we only accept applications through our website.  https://www.applicantpro.com/j/792632-184187

Exp. 07/30


Branch Manager:  United Consumers Credit Union (Independence, MO)

Role:  To direct the delivery of products and services to our Members through Member Service and Financial Services Representatives; to direct the operations of two remote Credit Union facilities including training branch, ensuring the branches meet organizational financial, operational, service and growth plans.

Essential Functions & Responsibilities:

  • 30%  Actively generates new loan business to meet consumer lending production goals including seeking new mortgage business and commercial loans.
  • 15%  Directs, develops and motivates branch personnel. Administers performance evaluations and recommends appropriate personnel actions.
  • 15%  Actively seeks new SEGs and works with the Marketing Manager to solicit and maintain new business for the credit union attending chamber meetings and various other community business events. Represents the branch as appropriate in its relationships with Members, SEG Groups, suppliers and other financial institutions.
  • 10%  Monitors branch operating results relative to established objectives and insures that appropriate steps are taken to correct unsatisfactory conditions.
  • 10%  Responsible for branch security and ensuring that credit union assets are not at risk.
  • 5%  Maintains communications with main office; prepares and submits standard reports; attends scheduled management meetings.
  • 5%  Resolves Member concerns and problems that have elevated above the branch employees; works with upset Members to resolve the issue.
  • 5%  Monitors all branch activities to insure they are in compliance with established credit union policies and procedures including maintaining service standards.
  • 5%  Performs other related duties as assigned.

Performance Measurements:

  • Meets the NMLS requirements for licensing.
  • Coaches and motivates a qualified staff sufficient to meet the needs of Members.
  • Provides friendly, professional and accurate service and support to all Members and associates.
  • Achieves the Credit Union specified sales and services goals at your branches.
  • Ensures direct reports achieve a Quality Loop (Member Survey) score at or above the Credit Union published standard.
  • Inputs observations into iPerformease and gives and obtains feedback on the same with employees as appropriate.
  • Ensures employees exception rates are equal to or less than 5% on average.

Knowledge and Skills:

Experience:  Two years to five years of similar or related experience.

Education:  (1) A two year college degree or (2) Completion of a specialized course of study at a business or trade school or (3) Completion of a specialized and extensive in-house training or apprenticeship program.

Interpersonal Skills:  A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves extensive personal contact with others and/or is usually of a personal or sensitive nature. Work may involve motivating or influencing others. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary.

Other Skills:

  • Must have excellent communication skills.
  • Must have excellent computer skills.

Physical Requirements:  Must be able to communicate in person, by phone and electronically. This position is 95% sedentary, working on the computer 90% of the job. Must be able to travel to different office locations. Must be able to perform light physical work including filing and lifting boxes up to 25 pounds.

Disclaimer:  Job Descriptions are not contractual, nor are they a guarantee of continued employment. Job Descriptions may be changed at any time with or without notice. 

Interested candidates please submit your resume via email to Kelly Black, PHR, SPHR SCP - Human Resources Director.

Exp. 06/30


Centralized Lending Manager: 1st Financial Federal Credit Union (Wentzville, MO)

1st Financial Federal Credit Union, one of St. Louis’ Top Work Places, isn’t just another job.  It’s a career with a cause!   Our employees are a driving force in helping people achieve their financial dreams!  And, we’re growing!  Our Centralized Lending team is seeking a dynamic and innovative leader; someone that is passionate about member service, intense desire to develop employees and knowledgeable in all facets of consumer lending.  Are you an accomplished lending professional with more than two (2) years of department management experience?  Are you skilled in LoansPQ, Meridian Link or Jack Henry products?  If you possess and promote a highly positive, member-service attitude with a keen ability to inspire and motivate our lending team to achieve high levels of performance, then Centralized Lending Manager at 1st Financial might be the next step in your professional career!

As the Centralized Lending Manager, you will oversee the daily operations of the underwriting team and ensure that procedures and practices are in alignment with credit union expectations. In this role, you’ll develop and foster a member-focused, service-oriented culture that inspires your team to deliver outstanding service while meeting challenging goals.

Working with members, employees, and industry partners, our Centralized Lending Manager plays an instrumental role in delivering on our mission to our members: Save you money. Make you money. Save you time. That’s why we exist.  This is achieved by successfully developing, implementing, and administering all aspects of the Credit Union’s consumer lending program.

Our Centralized Lending Manager will be successful in:

  • The overall management of centralized underwriting and establishing efficient processes for both retail and indirect loans.
  • Making sound loan underwriting decisions by analyzing each applicant’s credit worthiness and approving loans based on credit union underwriting guidelines.
  • Providing leadership, coaching and guidance to the lending team.
  • Developing each employee to their highest potential.
  • Ensuring timeliness of work processing, including loan closing, funding activities, title reporting, lien perfection and insurance coverage.

The ideal candidate possesses:

  • Five (5) years of experience in a loan support and underwriting environment in a financial institution, credit union preferred.
  • A bachelor degree in Business Administration with two (2) or more years’ experience in a hands-on management role.
  • Working knowledge of laws and regulations pertaining to credit union business and operations.
  • Professional, well-developed interpersonal skills necessary for leading, managing and developing relationships with employees at all levels.

Are you a passionate, highly-motivated, and seasoned lending professional ready to share your knowledge and expertise with our Centralized Lending team?  Apply today, and join 1st Financial as our new Centralized Lending Manager.

Interested candidates submit your resume via email to Kacie Alexander, Employee Engagement Manager.

Exp. 07/05


Vice President of Lending: University Credit Union (Miami, FL)

Located in Miami, Florida, University Credit Union with $205 million in assets is in search of a seasoned executive to lead their lending operations.  The credit union will look to this individual to oversee a loan portfolio consisting of consumer, mortgage, home equity, small business and participation loans.  This is an opportunity for someone to develop and execute a lending plan and strategy, including product development and loan promotions.  Additionally, this person will be responsible for enhancing the technology used within the lending area and promoting the credit union in the community.  As a part of the executive management team, this individual will be involved in strategic planning and will be responsible for reporting on lending operations to the board of directors.  The ideal candidate will have five plus years of lending experience within a financial institution and a proven ability to promote loan growth.  Bachelor’s degree is required and bilingual in Spanish is a plus. Please include reference number 1080 when applying.

COMPANY DETAIL:  University Credit Union has six branches and six ATMs throughout Dade County, Florida, and serves nearly 18,000 members.  The credit union was established in 1947 to serve the University of Miami faculty, staff, and alumni.  Today, the credit union has branch locations strategically located on or near the university campuses, and is affiliated with the Credit Union Service Corporation with a network of Shared Service Centers offering members access to their accounts worldwide. University CU is committed to providing the best possible financial services to its members at a low cost with favorable rates and overall financial assistance while in constant pursuit of world-class member service.

Interested candidates please submit your resume via email to Haseem Hannah, Executive Recruiter.

Exp. 08/31


Chief Financial Officer:  Energy Capital Credit Union (Houston, TX)

Holding more than $235 million in assets, located in Houston, Texas, Energy Capital Credit Union is currently in search of a Chief Financial Officer to lead the accounting and finance operations of the organization.  In this role you will be responsible for championing the budgeting process, overseeing asset liability management, accounting, financial reporting, compliance, and information technology.  This individual will also assist in projecting loan volume, serve on the credit committee, and have loan authority.  The successful candidate will have a strong fundamental understanding of accounting principles, lending experience, a background in managing technology operations, and experienced in overseeing accounting, finance, and compliance within a financial institution.  Five plus years of management experience and Bachelor’s degree is required.  CPA is strongly preferred.  ​Please include reference number 1070 when applying.

COMPANY DETAIL:   Energy Capital Credit Union was chartered in 1934 under the name Humble Employees Federal Credit Union. Today, the credit union has three branch locations located in Houston and Spring, Texas, serving more than 16,800 members. The primary field of membership at Energy Capital CU is ExxonMobil employees, annuitants, and their families around the world. Once you become a member of Energy Capital CU, you may retain your membership no matter where you work or live. The introduction of new services and products, competitive rates on loans and savings, and friendly knowledgeable staff have all contributed to Energy Capital CU becoming the primary financial institution for many of its members.

Interested candidates please send your resume via email to Marcus Cotton, VP Executive Recruiting.

Exp. 08/30


Vice President of IT:  Sun East Federal Credit Union (Aston, PA)

Exceeding $525 million in assets and located in suburban Philadelphia in Aston, Pennsylvania, Sun East Federal Credit Union is seeking a seasoned technology executive to serve as their Vice President of Information Technology.  The senior team is looking for someone who is forward thinking with strategic vision.  The ideal candidate well have a diverse background in technology with a strong focus in core processing, security and e-commerce.

This individual will be charged with evaluating the department structure, creating a culture of internal customer service, improving the end user experience to promote member online usage, and positioning the IT department to have a proactive stance. The successful candidate will have five plus years of experience serving in a leadership capacity within a technology department for a credit union.  Experience with Symitar core processors is strongly preferred. Please include reference number 1104 when applying.

COMPANY DETAIL:  Sun East Federal Credit Union has more than 47,400 members and seven branches serving members throughout Delaware, Pennsylvania, and New Jersey. Chartered in 1949, the credit union was originally the result of Sun Oil Company employees banding together to assist each other with their financial needs.

Today, Sun East is committed to exceeding the financial needs and service expectations of their members, staff, and community by creating exceptional member experiences and financial strength through excellence. The credit union is very active in the community, and founded the Sun East Charitable Foundation to serve the communities within the Greater Brandywine Region through providing funds and volunteers to local organizations.

Interested candidates please submit your resume via email to Haseem Hannah, Executive Recruiter.

Exp. 08/30


Manager/CEO: USPLK Employees Federal Credit Union (Leavenworth, KS)

USPLK Employees Federal Credit Union, located in Leavenworth, KS, with over $33 million in assets is seeking to replace their retiring Manager/CEO.  We are a non-profit financial institution with a closed membership serving the employees of the Department of Justice in Leavenworth and the Greater Kanas City area. Chartered in 1941 we currently serve more than 2400 members.

Essential Responsibilities:

  • Ensure the credit union is in compliance with Federal, State and National Credit Union Administration (NCUA) laws and regulations. Acceptable achievement with reviews.
  • Manage the day-to-day operations to ensure member needs are met. Ensure the accountability, security & safety of all assets to include cash and other resources (keys, combinations, other).
  • Develop, maintain and administer all operational policies and procedures. Implement decisions made by the Board of Directors.
  • Work with the Board of Directors and Supervisory Committee to enhance operations. Make recommendations to enhance growth and service members.
  • Ensure all monthly financial transactions are accurate and properly reflected in monthly financial statements presented to the Board of Directors.
  • Prepare, implement and review the Strategic Action Plans and Budget that is presented annually to the Board of Directors.
  • Management and supervision of staff and volunteers where appropriate.  Enforce Human Resources policies and procedures.
  • Maintain a current knowledge of credit union operating systems. Recommend training where needed for manager and staff.
  • Oversee and make recommendations for employee benefit plan.
  • Oversee the maintenance and safety of the Credit Union Facility.

Education: 

A Bachelor’s Degree in a Business-related field is preferred or Management Experience working in a credit union, bank or financial institution (minimum of 2 years).

Application Instructions:

Interested candidates may apply for this opportunity by submitting your resume via email to jobs@usplkefcu.org.

Exp. 6/30/18


VP of Information Technology: Heritage Federal Credit Union (Newburgh, IN)

We are looking for a dynamic individual to join our Information Technology department!  The Vice President of Information Technology is responsible for organizing and managing the deployment and operations of software application systems, database systems, telecommunication systems, and all end user systems.  This position is also responsible for creating and producing metric values and reporting related to production service performance and quality.  Supervises the programmers and business analysts providing daily direction and support to meet the operational goals while keeping projects on target as specified in the project scope.  Diagnoses and resolves complex programing and database problems, and manages resources according to strategic initiatives.

Evaluates, recommends, and implements system software and solutions and assists in the development of IT strategies, policies, and disaster avoidance planning and information security.  Maintains professional business relations with clients and outside contacts.  Keeps management well informed of area activities.

ESSENTIAL FUNCTIONS AND BASIC DUTIES:

  • Assumes responsibility for the effective administration and supervision of the Credit Union IT Systems.
    • Partner with Executive and Management Support Teams to identify, prioritize, and deliver critical technological initiatives in accordance with approved project scope.
    • Develop and oversee a Credit Union wide data analytics program ensuring that all business units have quality information that may be acted upon from the data within their area of responsibility.
    • Manages the vendors contracted to provide information technology services for the credit union and ensures the work provided aligns with the terms and conditions of their contracts.  Holds them accountable for occurrences outside the agreed upon service level agreements relative to their contract and to the project work.  Capitalizes on opportunities to mitigate exposure during disruptions of service.
    • Partners with business unit leaders to plan new systems and to determine the feasibility and cost of delivering new systems or enhancing existing systems.  Using cutting edge technologies, ensure that any new software integration into company systems meets a high degree of quality, meets functional requirements, and meets system and regulatory compliance.
    • Assist with creating and updating departmental policies and procedures ensuring that they support the needs of the credit union and provide secure operations that have controls to mitigate loss of data.
    • Demonstrate leadership and collaboration by working effectively across multiple groups, divisions and service channels in a constantly changing environment.
    • Develop the IT staff through promotion of a positive work environment with an emphasis on teamwork and competence development by providing a clear vision and direction.
    • Fosters a strong commitment to deliver excellent service to all system users including credit union members.  Develops and continuously improves metrics that measure quality service to business units.
    • Define and enforce coding and development standards and policies for the programming team by creating standard operating procedures for credit union utilization of programming, database and reporting tools and languages for development, testing and deployment of custom products.
    • Assist the CITO in planning and organizing IT assets including disaster recovery functions and services, relative to software support and application development.
    • Works closely with the CITO to ensure all appropriate data and physical security measures are in place and operational to protect all the credit union information assets.  This includes maintenance, transportation, storage, and communication of records, files, and data for the communication and interconnection of remote databases.
  • Assumes responsibility for effectively developing, testing, recommending, and implementing new IT systems and processes.
    • Oversee the testing and evaluation of software and reports for reliability and functionality, including coordination of test teams and development of test cases to support the new application.
    • Works closely with the CITO to develop a strategic roadmap that looks to the future of IT operations to support the technology needs of the organization.
  • Assumes responsibility for establishing and maintaining effective working relationships with area staff, other departments, and with management.
    • Assists personnel in other departments to increase understanding of system operations and effectively integrate new technology.
    • Communicates significant problems relative to data systems to the CITO, Executive Team, and Management Support Team members.
    • Is a member of the Management Support Team and actively participates. 
    • Also leads the IT Steering Committee meetings and provides direction to the team.
    • Continually strives to endorse technology as a source of streamlining and automating processes.
    • Ensures monthly, quarterly, and annual reports from area of responsibility are completed accurately and timely.
    • Attends meetings as required.
  • Effectively supervises department staff, ensuring optimal performance.
    • Establishes work assignments to meet the needs of the department and to effectively serve employees.
    • Provides leadership to personnel through effective goal setting, delegation, and communication.  Conducts staff meetings as required and informs personnel of policy and procedure changes.  Discusses areas needing improvement.
    • Ensures personnel are well trained, effective, and optimally utilized.
    • Identifies training needs and develops appropriate training programs.
    • Conducts training sessions and cross trains as appropriate.
    • Completes performance appraisals on staff members to ensure adequate performance and conducts routine one-on-one meetings. Strives to develop staff members to reach and maintain at least a commendable performance level.
  • Assumes responsibility for related duties as required or assigned.
    • Ensures work area is clean, secure and well maintained.
    • Keeps informed of technological developments and advances that impact internal operations, members services, and product delivery within the credit union industry. Maintains all required certification credentials.
    • Completes special projects as assigned within established time frames.

PERFORMANCE MEASUREMENTS:

  • Programming and reporting operations and functions are performed effectively and in accordance with established policies and procedures.
  • End users are well supported.  Software and reporting problems are carefully reviewed and promptly resolved.
  • Computers and peripheral equipment are well maintained.
  • Professional business relations exist with users and outside vendors.
  • Required reports are generated accurately and timely.
  • Management is notified of computer/technical activities and significant problems.

EDUCATION:

Bachelor's degree in computer science or a combination of education and demonstrated experience.

REQUIRED KNOWLEDGE:

  • Knowledge of network operations and all related computer hardware and software.
  • Advanced knowledge of system hardware and software.
  • Knowledge of financial institution data systems and  regulations as they relate to financial institution processes for system.
  • Understanding of financial institution operations and output requirements.
  • Knowledge of development methodologies, relational databases, database reporting and analytics, user access control, security models, and backup processes.

EXPERIENCE REQUIRED:

  • Eight to ten years of similar experience supporting IT needs in a diverse environment with various database systems and programming languages.
  • Financial institution experience is preferred.

SKILLS/ABILITIES:

  • Strong customer service skills and willingness to assist others.
  • Able to communicate complex information clearly.
  • Attentive to detail.
  • Strong problem-solving abilities.
  • Able to coordinate well with other departments and personnel.
  • Ability to operate typical IT equipment/systems and other business equipment.

About Heritage Federal Credit Union:

Heritage Federal Credit Union offers financial products and services to anyone who lives, works, worships, or attends school in Vanderburgh, Warrick, and Posey Counties in Indiana and Henderson County in Kentucky, or has an immediate family member who does. Heritage Federal Credit Union is a community-chartered Federal credit union with over $547 million in assets and serves more than 57,000+ members, and operates ten branches, nine in Vanderburgh, Warrick, and Posey Counties in Southwestern Indiana and one branch in Henderson County in Kentucky.  More information regarding Heritage Federal Credit Union can be located at www.hfcu.info.

Interested candidates submit your resume via email to Kristi Esche, HR Generalist.

EOE

​Exp. 06/20


Chief Retail Officer:  First Entertainment Credit Union (Hollywood, CA)

With over $1.4 billion in assets and growing, First Entertainment Credit Union, located in Hollywood, California, is currently in search of a seasoned operational executive to serve as their Chief Retail Officer.  In this newly created role, you will be responsible for ten branch locations and the contact center, equating to overseeing approximately half of the employees of the credit union.  This individual will act as a transformational leader, elevating operational efficiencies & service standards through instilling accountability, open communications, and enhanced technology.  Additionally, you will be charged with driving a sales and service culture, mentoring & coaching the operations staff, cultivating relationships, and contributing to the strategic direction of the branch structure & contact center service levels.  Five plus years of experience delivering both tactical and strategic leadership within retail operations for a financial institution, coupled with a bachelor’s degree is required. Please include reference number 1108 when applying.

COMPANY DETAIL

Founded in 1967, First Entertainment Credit Union is the premier financial resource for those in the entertainment and visual arts industry. Today, the credit union manages over $1.4 billion in assets and serves over 78,000 members. First Entertainment provides banking, insurance and investment services to over 400 Select Employee Groups, individuals, and residents of Los Angeles through our 10 branch locations and various online and digital platforms.

Interested candidates, submit your resume via email to Chris Thomas, Executive Search Relationship Manager, or call at 469-385-6623.

Exp. 07/19


Branch Manager:  Infuze Credit Union (Osage Beach, MO)

GENERAL JOB DESCRIPTION: 

Is under the general direction of the EVP/COO.  Job duties to include but not limited to:  Directing the daily Branch operations; processing and approving loans; managing Branch staff; and developing and maintaining relationships with members, community and civic groups, and vendors.

QUALIFICATIONS:

  • Two year college degree or completion of a specialized course of study at a business or trade school or five or more years of equivalent experience.
  • Requires minimum of two years personnel supervision and management experience
  • Must possess lending experience in order to make well informed loan decisions
  • Ability to effectively communicate through various mediums
  • Enhanced knowledge and ability to apply banking compliance (Bank Secrecy Act, Regulation CC, etc.)
  • Must be a problem solver
  • Need to be a team player and effective team leader
  • Strong knowledge of sales and member service

PHYSICAL REQUIREMENTS:

  • Perform primarily sedentary work with limited physical exertion and occasional lifting of up to 25 lbs.
  • Must be capable of climbing / descending stairs in emergency situation.
  • Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator.
  • Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary.
  • Must be able to work extended hours whenever required or requested by management.
  • Must be capable of travel by automobile (as driver and passenger), commercial airlines, rental vehicles and public transportation and be able to lodge in public facilities.
  • Must be capable of regular, reliable and timely attendance.

WORKING CONDITIONS:

  • Must be able to routinely perform work indoors in climate-controlled private office with minimal noise.

Interested candidates, please submit your resume via email to Sonya Garrett, Human Resources Director

Exp.  06/30


Financial Operations Technician (Part-Time): Infuze Credit Union (Waynesville, MO)

General Job Duties: 

Is currently under the general direction of the CFO. The Financial Operations Technician will be responsible for the accurate completion of assigned processes as outlined by Management.  They will complete various reconciliations and reports, ensure timeliness and accuracy for all financial records and reports assigned.

Qualifications:

  • Six months to two years of similar or related experience, including time spent in preparatory positions.
  • High school diploma or GED.
  • Basic working knowledge of Microsoft Office to include word and Excel.
  • Ability to prioritize multiple and sometimes conflicting tasks.
  • Need to possess good people skills, good organizational skills, be dependable, and have knowledge of the products and services offered by the Credit Union.
  • Must possess a positive attitude, professional image and be a strong
  • “TEAM PLAYER”.
  • The ability to perform detailed work.

Physical Requirements:

  • Perform primarily sedentary work with limited physical exertion and occasional lifting of up to 25 lbs.
  • Must be capable of climbing/descending stairs in emergency situation.
  • Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator. Must be able to routinely perform work on computer for an average of 6-8 hours per day.
  • Must be able to work extended hours whenever required or requested by management.
  • Must by capable of regular, reliable and timely attendance.

Working Conditions:

  • Must be able to routinely perform work indoors in climate-controlled shared work area with moderate noise.

Interested candidates, please submit your resume via email to Sonya Garrett, Human Resources Director

Exp.  06/30


Senior Accountant:  Infuze Credit Union (Waynesville, MO)

Assist with budgeting, cost accounting, general ledger, accounts payable, accounts receivable, branch statistical reporting, accounting information systems, investment accounting, wholesale funding, and Asset Liability Management (ALM) and Allowance for Loan and Lease Loss (ALLL) modeling.

Position Responsibilities:

  • Assist in assuring that policies are in accordance with evolving regulations, legal requirements, accounting principles, and industry trends.
  • Assist in the development and implementation of financial information and control systems, including general ledger, budgeting, cost accounting, investment accounting, and other subsystems.
  • Periodically reviews management's information needs and modifies the reporting systems as needed.
  • Responsible for the effective preparation, maintenance, and reporting of internal and external financial records and analysis.
  • Assists in the development and preparation of daily, monthly, annual, and other periodic financial statements and reports.
  • Assist in assuring that records and reports are in accordance with generally accepted accounting principles and government regulations.
  • Ensure that external document submissions and filings are accurate and timely.
  • Assists in performing special studies for management, such as cost analysis, ratio and trend analysis, and other comparative examinations.
  • Assists in preparing reports and analysis of branch and departmental operations, as required by the CFO or CEO.
  • Assists with all internal and external reporting, including IRS, NCUA, MO Division of CU's, and external CPA for exams, audits, and general reporting.
  • Responsible for accurate completion of assigned processes and reports as outlined on the attached Job Duties sheet.  Completes various reconciliations and reports, and ensures timeliness and accuracy for all financial records and reports assigned.
  • Performs other duties as assigned, to include cross-training within the Financial Operations Department.
  • Performs tasks necessary to assist the CFO in working with auditors/examiners on year-end and comprehensive audits.
  • Establishes and maintains a helping relationship with other staff to promote a cohesive workplace.
  • Complete all necessary training assigned annually.  Adhere to all Policies and Procedures of the Credit Union, as well as all Regulatory Requirements.

Qualifications:

  • A four year college degree or related and certified experience.
  • Minimum of Five years of related progressive experience, preferably in a financial environment.

Other Skills:

  • Expert use of Microsoft Excel and Accounting Software required.
  • Adherence of generally accepted accounting principles, applicable State and Federal regulations, primarily those of the Office of Thrift Supervision, the Securities and Exchange Commission and the Federal Reserve Board.
  • Knowledge of tax regulations and related activities.
  • Knowledge of laws and regulations covering the management and retention of various types of records.

Physical Requirements:

Perform primarily sedentary work with limited physical exertion and occasional lifting of up to 25 lbs. Must be capable of climbing / descending stairs in emergency situation. Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours whenever required or requested by management. Must be capable of local and area travel as driver.

Must be capable of regular, reliable and timely attendance.

Working Conditions:

Must be able to routinely perform work indoors in climate-controlled private office with minimal noise.

Mental and/or Emotional Requirements:

Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace.

Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters.

Interested candidates, please submit your resume via email to Sonya Garrett, Human Resources Director

Exp.  06/30


Systems Engineer II: Vantage Credit Union (Bridgeton, MO)

Responsibilities:

  • Managing and monitoring all installed systems and infrastructure
  • Installing, configuring, testing and maintaining operating systems, application software and system management tools
  • Ensuring the highest levels of systems and infrastructure availability
  • Proactively ensure the highest levels of systems and infrastructure availability
  • Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes
  • Maintain security, backup, and redundancy strategies
  • Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks
  • Participate in the design of information and operational support systems
  • Provide 2nd and 3rd level support
  • Liaise with vendors and other IT personnel for problem resolution

Requirements:

Education & Certification

  • BS/MS college degree in the field of computer science/engineering preferred or relevant work experience.
  • Associate Systems Engineering Professional (ASEP), Certified Systems
  • Engineering Professional (CSEP), Cisco Certified Entry Networking Technician (CCENT), Microsoft Certified Solutions Expert (MCSE), Cisco Certified Network Associate (CCNA) is desired.

Knowledge & Experience:

  • Minimum 8 years work experience.
  • Experience in systems and network design and development.
  • Strong understanding of information credit union processing and practices.
  • Extensive technical knowledge of current credit union systems software, protocols, and standards, including VMWare ESX, Jack Henry Episys core banking platform, Business approved operating systems, Cisco telephony, Cisco route/switch, Cisco Unified Computing Systems, SQL, backup solutions, SAN/NAS, BCP/DR.
  • Strong knowledge of software evaluation principles and practices.
  • Proven project planning and management experience.
  • Knowledge of applicable data privacy practices and laws.

Personal Attributes:

  • Exceptional analytical, conceptual, and problem-solving abilities.
  • Exceptional understanding of the organization’s goals and objectives.
  • Superior written and oral communication skills.
  • Excellent architecture and technical support documentation skills.
  • Strong interpersonal and consultative skills.
  • Ability to conduct research into emerging technologies and trends, standards, and products as required.
  • Ability to present ideas in user-friendly language.
  • Able to prioritize and execute tasks in a high-pressure environment.
  • Experience working in a team-oriented, collaborative environment.

Interested candidates, please submit your resume via email to Rachel Stancil-Bacon, HR Recruiter.

Exp. 08/30

 


Vice President of Information Technology: Brazos Valley Schools Credit Union (Katy, TX)

Managing more than $700 million in assets, Brazos Valley Schools Credit Union, located within the Houston metropolitan area in Katy, Texas, is currently in search of a technology executive to lead the credit union’s information technology operations.  The executive team is seeking an individual with a diverse background in technology to include networking, security, disaster recovery, core operations and telecommunications.

Responsibilities will be base around putting formal technology procedures and processes in place, and supporting the strategic goals and growth of the credit union.  The ideal candidate will be a strong coach/mentor; have proven vendor management experience, and be well versed in documentation and compliance.  This individual will have strong managerial skills coupled with a minimum of five years of experience managing technology within a financial institution.  Bachelor’s degree is preferred. 

COMPANY DETAIL:
Brazos Valley Schools Credit Union has 11 locations in Katy, Brenham, Bryan, College Station, Missouri City, Rosenberg, and Sugar Land serving more than 50,700 members. Chartered in 1954, the credit union’s original purpose was to serve the teachers who were newly hired and weren’t paid until several months into the job. The credit union was originally chartered as Tri-County Teachers Credit Union (serving educators of Waller County, Fort Bend County, and Katy ISD). The name was changed to Brazos Valley Schools Credit Union to better describe the 13 county area of Texas which the credit union now serves. Today, Brazos Valley Schools CU is committed to providing quality and convenient services to meet the financial needs of its members who live, work, worship, or attend school within 10 school districts in Texas.

Questions on your next career move? Contact Haseem Hannah, Executive Recruiter, at 832-200-8718 or email hhannah@curesources.coop.

Exp. 07/30


Publisher’s Note: Job postings are written by, and included at, the request of the associated organization and are valid at the time of publication. Hiring decisions are made solely at the discretion of the organization requesting publication of the position. Send credit union related job postings to jobs@HeartlandCUA.org. HCUA reserves the right not to publish any submitted posting.
 

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Publisher’s Note: Job postings are written by, and included at, the request of the associated organization and are valid at the time of publication. Hiring decisions are made solely at the discretion of the organization requesting publication of the position. Send credit union related job postings to jobs@HeartlandCUA.org. HCUA reserves the right not to publish any submitted posting.