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Director of Training and Events: Heartland Credit Union Association (Position may be located in any of our five offices across Kansas and Missouri)

If you think it’s super fun to teach a class of adults things like member service, robbery prevention, BSA and the credit union philosophy, and you stay awake at night thinking about event logistics, insightful speakers, local venues and nametags, we want to hear from you!

We are looking for an experienced Director of Training and Events to help member credit union staff and volunteers improve the overall operations of their credit unions through insightful and educational trainings and events.

Your job will be to identify the needs of our member credit union staff and volunteers and then develop/coordinate/conduct training or conferences to meet those needs. These could be small trainings in-house with a handful of people, seminar-style in a larger group, or distance training like webinars. 

What do credit union people need to know? Anything from core skills at the credit union (cross-selling, member service, robbery prevention), leadership skills or more technical topics such as BSA and regulation training, just to name a few. 

To work with us, you’ll need:

  • Bachelor degree in communication, education or marketing or three years equivalent work experience.
  • Comprehensive knowledge of training techniques and experience with adult learners. 
  • Superior communication skills, organizational skills and computer skills.
  • Working knowledge necessary for interacting with credit union personnel, board members, and serving as a representative of the Heartland Credit Union Association. 

It would help if you had experience with credit unions and be willing to take photos like this: 

You’ll also get to travel the great states of Kansas and Missouri about 25% of the time. We estimate about one night away from home per week. The best part is, you can choose to work out of any of our five offices!

  • Overland Park, KS
  • Topeka, KS
  • Wichita, KS
  • St. Louis, MO
  • Jefferson City, MO 

We offer a competitive salary with an excellent benefit package, so send your resume with salary requirements to jobs@heartlandcua.org. We are waiting to hear from you!

Equal Opportunity Employer

Exp. 12/30


Loan Officer: Service 1 Federal Credit Union (Neosho, MO)

Service 1 FCU of Neosho Missouri is seeking a driven professional to fill the position of Full-Time Loan Officer. Candidate must be self-motivated, team oriented and possess strong analytical and problem-solving skills as well as the ability to ensure compliance with policies, procedures and Federal regulations. Employees in this position will be trained to assist members and potential members with their Credit Union lending needs, explain and cross-sell services and products, set up new memberships, process loan requests, and respond to member's questions and concerns. Previous consumer lending experience and advanced education preferred. Essential functions include:

  • Assist members with the loan application process over the phone and/or electronically.
  • Calculate debt-to-income and other ratios for loan applicants.
  • Determine collateral needs and payment plans for members applying for loans.
  • Approve or deny loan applications.
  • Work with member to provide recommendations or alternative options for other possible ways to secure a loan in future of loan is denied.
  • Complete loan documents, verify accuracy, and disburse loans when approved.
  • Cross-sell lending and other credit union products.  Ask for the member’s business.

Education and Experience Requirements:

  • 2 years of college level coursework in a related field preferred
  • 3-5 years lending experience OR equivalent combination of education and experience

Required Skills:

  • Excellent written/verbal communication skills
  • High level of accuracy and attention to detail
  • Ability to work independently and complete assigned tasks within identified timeframes
  • Possess strong organizational and planning skills

Service 1 Federal Credit Union provides a comprehensive benefit package.  Wages commensurate with experience.  EOE.  Submit resume and salary requirements to careers@service1fcu.com or mail to Service 1 Federal Credit Union, Attn: Careers, PO Box 96, Neosho, MO 64850.

Exp. 01/20/18


Vice President of Information Technology: First Commonwealth Federal Credit Union (Bethlehem, PA)

With over $675 million in assets and seven financial centers, First Commonwealth Federal Credit Union, located in Bethlehem, Pennsylvania, is currently in search of a technology executive to act as their Vice President of Information Technology.  As the head of IT for a credit union with the desire to be at the forefront of technology, this individual will be responsible for strategically leading the IT department and bringing a technological vision to the organization. Responsibilities will include staying abreast of new technologies in the industry, fostering an environment for professional development within the department, developing and maintaining a comprehensive IT plan, creating a proactive customer service driven culture, and managing technology projects throughout the credit union.

 The successful candidate will have five or more years of experience managing IT services, possess effective communication skills, and have the ability to promote and drive a technological vision.  A bachelor’s degree is required.

COMPANY DETAIL:

First Commonwealth Federal Credit Union serves more than 56,700 members across Lehigh Valley, Pennsylvania. In 1959, the credit union was originally chartered as WeAllen Federal Credit Union to serve the employees of Western Electric. Today, as the largest credit union in the Lehigh Valley, First Commonwealth Federal Credit Union has made it their mission to continually exceed members’ expectations by creating an unmatched service experience, making it simple to improve their financial well-being and offering solutions based on individual needs. First Commonwealth Federal Credit Union received an independent, 2016 Raddon Financial Group Member Survey overall satisfaction rating of 96.8%. In addition to better rates and lower fees, First Commonwealth Federal Credit Union members benefit in excellent and friendly service.

Interested candidates submit your resume via email to Katie Blatzer, Executive Recruiter, or call at 832-200-8718.  Please include reference number 1088 when applying.

Exp. 03/06/18


Vice President of Mortgage Lending; U.S. Eagle Federal Credit Union (Albuquerque, NM)

U.S. Eagle Federal Credit Union, located in Albuquerque, New Mexico with $965 million in assets is currently in search a seasoned mortgage lending executive to replace their retiring vice president of mortgage lending.  As the credit union moves to strategically diversify their loan portfolio, responsibilities will include growing production through new product development, secondary marketing operations, enhanced sales programs, and staff development.  The successful candidate will have proven management and leadership qualities, strong relationship building experience, and effective written and verbal communication skills.  The ideal candidate will have ten plus years of lending experience with at least five years of experience managing mortgage lending operations.  Bachelor’s degree is strongly preferred. 

COMPANY DETAIL:
U.S. Eagle Federal Credit Union has nine branches in Albuquerque, Bernalillo, Santa Fe, and Farmington, and serves more than 77,400 members. The credit union is dedicated to their communities, and they are passionate about providing thousands of employee volunteer hours and financial support for local charitable organizations. As the oldest credit union in New Mexico, chartered in 1935, U.S. Eagle Federal Credit Union is committed to providing their members with best-in-class technology, products, and services to help each member reach their financial goals. U.S. Eagle FCU provides their members with more options to earn, save, invest, and protect, so that they can do what matters most: live better.

Interested candidates submit your resume via email to Katie Blatzer, Executive Recruiter, or call at 832-200-8718.  Please include reference number 1084 when applying.

Exp. 03/06/18


Vice President of Information Technology: Brazos Valley Schools Credit Union (Katy, TX)

Managing more than $700 million in assets, Brazos Valley Schools Credit Union, located within the Houston metropolitan area in Katy, Texas, is currently in search of a technology executive to lead the credit union’s information technology operations.  The executive team is seeking an individual with a diverse background in technology to include networking, security, disaster recovery, core operations and telecommunications.

Responsibilities will be base around putting formal technology procedures and processes in place, and supporting the strategic goals and growth of the credit union.  The ideal candidate will be a strong coach/mentor; have proven vendor management experience, and be well versed in documentation and compliance.  This individual will have strong managerial skills coupled with a minimum of five years of experience managing technology within a financial institution.  Bachelor’s degree is preferred. 

COMPANY DETAIL:
Brazos Valley Schools Credit Union has 11 locations in Katy, Brenham, Bryan, College Station, Missouri City, Rosenberg, and Sugar Land serving more than 50,700 members. Chartered in 1954, the credit union’s original purpose was to serve the teachers who were newly hired and weren’t paid until several months into the job. The credit union was originally chartered as Tri-County Teachers Credit Union (serving educators of Waller County, Fort Bend County, and Katy ISD). The name was changed to Brazos Valley Schools Credit Union to better describe the 13 county area of Texas which the credit union now serves. Today, Brazos Valley Schools CU is committed to providing quality and convenient services to meet the financial needs of its members who live, work, worship, or attend school within 10 school districts in Texas.

Submit your resume via email to Katie Blatzer, Executive Recruiter, or call at 832-200-8718.  Please include reference number 1082 when applying.

Exp. 03/06/18


Credit Union President: Edison Credit Union (Kansas City, MO)

Edison Credit Union is located on Front Street near Downtown Kansas City, Missouri. Edison is a SEG credit union seeking a President due to the pending retirement of the current President.

Summary:  The Credit Union President assures that day to day operation of the credit union is completed professionally and accurately.  Duties include accounting, human resources, financial management, training, facilities management and organizational legal and fiduciary compliance.

Essential Functions:

  • Manage and create overall exceptional service, compliance and reporting for the Credit Union and all employees.
  • Assure performance of all employees.  Addresses performance issues as needed and documents performance, both positive and negative, regularly.
  • Assure safety and security of the facility, all employees and members.
  • Maintain relationships with Auditors and industry compliance organizations.
  • Responds to audits and requests timely and thoroughly.
  • Monitor rates and competitive trends and make recommendations to the Board of Directors when rate or process changes might be required.
  • Work closely with the Loan Manager to assure high levels of loan productivity within approved organizational guidelines and help the Loan Manager continually seek new sources and vendors for more productive loan marketing, retention and advertising.
  • Maintain membership and involvement with local area organizations and credit union associations and members.  Seek opportunities for new networking opportunities for the credit union.  Present regular updates to the BOD.
  • Prepare daily, weekly and monthly accounting balance and reporting functions as required.
  • Make investment approvals or decisions as needed; daily.  Take all steps necessary to create a financially stable organization with strategic growth goals and processes.
  • Assure accurate regular statements are created and sent to all members accurately and on time.
  • Assure creation and implementation of effective marketing, communication and advertising strategies and electronic and printed materials.
  • Assure progressive, accurate and effective website, ATM and other member service programs.
  • Create, audit and produce daily, weekly and monthly reports to the Board of Directors (BOD), reporting agencies and all legally required entities.
  • Review and manage overall manager and employee performance, training and reviews.
  • Assure creation of consistent, creative business development programs and strategic planning.
  • Assure current and potential SEGS are visited and recruited regularly.  Work with Operations Manager to create options to grow the credit union.  Present to BOD monthly.
  • Manage multiple projects and reporting deadlines simultaneously with strong troubleshooting and accountability skills.
  • Locate, solicit bids from and evaluate potential vendors and make recommendations.
  • Effectively and proactively manage and negotiate the union staff contract and relationship.
  • Prepare and present monthly reports and updates to the Board of Directors.
  • Interpret safety rules, operating and maintenance instructions and procedure manuals.
  • Write accurate, professional emails, reports and correspondence.
  • Define problems, collect data, establish facts, draw conclusions and make recommendations.
  • Initiate Board of Directors contact immediately in case of emergency.

Education required:  B.S. degree in Accounting or Finance or related area required.

Supervisory Responsibility:  Position directly supervises the Loan Manager and Vice President.  Position indirectly supervises the customer service and teller staff through the Vice President.

Work Environment:  While performing the duties of this job, the employee is frequently working in an office environment utilizing a computer.  Infrequently, the President may be required to perform facility and ATM inspections both indoor and outdoor.

Position Type/Expected Hours of Work:  This is a full-time position which will require 40+ hours of work a week.  Due to the nature of the job, the employee must be available on-call early/late hours to deal with delays, bad weather and emergencies at the job site.  Core hours are minimally 9AM to 5PM Monday-Friday.

Travel:  The employee may travel for training and networking events; most often locally and occasionally within a few hour drive.

Other Duties: This job posting is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position.  Duties, responsibilities and activities may change at any time with or without notice. 

Qualified candidates with at least 7 years of directly related experience should email your resume with salary requirements to ECU.Careers@gmail.com.

Disclaimer: Final candidates will be required to complete background and credit report screenings.  Missouri is an "at will" state; which means that either the incumbent or the Board of Directors can terminate an incumbent's employment at any time for any reason or for no reason.  Nothing in this position description is intended to be interpreted as a contract. Edison Credit Union is an Equal Employment Opportunity Employer and will not discriminate due to age, race, religion, sex, national origin or disability.

Exp. 01/06/18


Part-Time Member Service Representative: Service 1 Federal Credit Union (Shell Knob, MO)

Perform routine member transactions via telephone or in person, including but not limited to deposits, withdrawals, cash advances, loan payments, loan advances, transfers, check cashing, cashier’s checks, and money orders. Greet members and answer phones. Answer member’s inquiries and direct to proper staff member when appropriate. Assist members in opening new accounts, including sub-accounts, and perform the necessary file maintenance to these accounts. Assist members with questions and account inquiries to include, but not limited to: ordering statement copies, check copies, check orders, placing stop payments, disputing unauthorized transactions, tutorials on using electronic services, etc. Other duties as assigned.

Educational and Experience Requirement:

  • High School Diploma
  • 1 year experience in financial institutions preferred but not required

Required Skills:

  • Ability to present oneself as well as Service 1 FCU in a professional manner
  • Flexibility in work assignments
  • Ability to analyze and research information
  • Attention to detail
  • Knowledge of Credit Union products and services
  • Excellent written and verbal communication skills, positive outlook and outstanding interpersonal skills are a must.

Service 1 FCU provides a comprehensive benefit package.  Wages commensurate with experience.  EOE.  Submit resume and salary requirements to careers@service1fcu.com or mail to Service 1 FCU, Attn: HR Department, PO Box 810, Muskegon, MI  49443.

Exp. 01/15/18


Assistant Manager Contact Center:  Neighbors Credit Union (St. Louis, MO)

Are you a problem solver looking for a leadership position where you will assist in managing the daily workflow of the inbound call center for a mid-sized financial institution? Are you an excellent communicator who thrives on coaching and developing your team?

Who you are:  Experienced in call center supervision with knowledge of financial institution electronic services such as mobile banking, online banking and remote deposit.

Who we are:Neighbors Credit Union is a growing, not-for-profit, full-service financial institution that was established in 1928 in St. Louis. Here our employees have a simple purpose: to provide awesome member experiences. At Neighbors Credit Union, you will be part of a team that always puts people before profits.

Our Mission:  Providing awesome member experiences through innovative products, superior service, and trusted advice, while strengthening our community with financial education. We are dedicated to the success of our members and employees to ensure we are the financial institution of choice.

Responsibilities:

Assists in the management of daily operations to ensure service standards set by management are met.

  • Troubleshoots member issues to determine cause and recommends course of action.
  • Provides back-up on phones as needed to ensure wait times are minimal and calls are routed properly; this individual will fill in during lunches, high volume times and vacations, handling a variety of calls.
  • Works directly with the contact center manager in creating ideas to improve the departments performance.
  • Assumes responsibility for contact center operations in the absence of the manager to include phone coverage, email and fax replies, escalated member issues, fee refunds, etc.
  • Assists in the training and development of staff by participating in monthly call reviews for member service surveys and provides coaching when necessary.
  • Coaches RM’s in sales, as well as the efficient handling of calls and proper screening techniques to achieve first call resolution.
  • Provides member assistance when calls are escalated by staff and follows up to coach on best practices, should a similar situation arise.
  • Ensures staff provide fair and consistent service to all members as well as other departments the contact center supports.
  • Communicates identified issues to the appropriate individuals to ensure swift and immediate corrective action is taken.
  • Assists in gathering data for monthly reports.

Expectations:

  • Thorough understanding of the expected service levels, credit union goals, objectives, policies and procedures as they pertain to the contact center.
  • Sound judgement and the ability to handle a variety of member complaints with tact and professionalism.
  • A strong concern for member satisfaction and a genuine desire to work with people are necessary for this position.
  • Work schedule must be flexible to ensure coverage of phones and other communication channels utilized by credit union members.
  • The ability to change projects or tasks based on call volume is required.
  • The Assistant Manager may be required to work overtime with little or sometimes no notice.

Experience:

  • Six months to 1 year of supervisory or assistant manager experience is required.  One year of Call Center experience is preferred.
  • Minimum of three years of experience in the financial or member service area of a credit union or other financial institution preferred.
  • Familiarity with financial institution electronic offerings such as Mobile Banking, Remote Deposit, Bill Pay, etc. is required.

Knowledge/Education:

  • Some college studies (preferably business or related major) or equivalent.
  • Professional written communication skills are required.
  • Familiarity with coaching techniques and/or experience in a lead position with mentoring responsibilities.
  • Knowledge of and experience with financial institution electronic services such as Mobile Banking, Online Banking, Remote Deposit, E-Mail, etc.

Skills:

  • Excellent judgment and the ability to make decisions quickly and confidently.
  • Excellent communication skills both verbal and written, preferably with an emphasis on business writing.
  • Ability to handle a large volume of member inquiries by phone or email quickly and efficiently.
  • Ability to make decisions and direct subordinates clearly and effectively.
  • Courtesy, tact and diplomacy are essential elements of this position. This work involves personal contact with others inside and outside the organization.

Rewards:

  • This position is full-time and will be eligible for benefits including medical, dental, life insurance, disability insurance, flexible spending accounts, and a 401(k) plan with matching contributions.
  • Competitive base salary and a monthly incentive plan.
  • Neighbors has excellent opportunities for career advancement and professional development.

To apply, submit your resume via email to Jessica Bira, HR Generalist.

Exp. 01/31/18


Financial Services Underwriter:  United Consumers Credit Union (Independence, MO)

United Consumers Credit Union located in Independence, Missouri (Kansas City) is seeking an Underwriter to support their Financial Services Department.  Underwrites all loan files to comply with credit union policies and procedures. All loan files are underwritten to comply with federal, state and secondary market standards. Verifies loan information for consumer loans.

Essential Functions & Responsibilities:

  • 70% Reviews loan applications and makes approvals within guidelines in a timely manner. Performs all functions of loan process including documenting, files, reports. Makes recommendations on lending policies and procedures. Ensures employees understand terms and conditions of loans to communicate back to the members.     
  • 20% Develop and maintain current knowledge of all consumer lending products, services and compliance standards including indirect lending.
  • 10% Provides monthly and-or quarterly reporting as instructed by the Vice President of Financial Services. 
  • Performs all other duties and functions as assigned.

Performance Measurements:

1. Proactively maintains education of all regulatory changes and advises management team.

2. Receives, compiles and documents mortgage loan information into format for underwriting in an accurate and timely manner.

3. Achieves an average turn time goal not to exceed 5 minutes on average for consumer and signature loans.

4. Ensures closing documents are in compliance with policies and procedures. Ensures all documents and insurance policies have been properly signed, endorsed and remain current in loan file.

5. Organizes and completes Member loan files efficiently and within time frame needed to close the loan. Maintains files in accordance with loan manual and record retention schedule.

To apply, please submit your resume via email to Kelly Black, Director of Human Resources/Training.

Exp. 12/31/17


Creative Specialist: Neighbors Credit Union (St. Louis, MO)

Are you looking for a marketing position where you will use your awesome creativity and marketing knowledge to execute a variety of advertisements to help strengthen our company’s brand? Are you resourceful, detail oriented and seeking an opportunity to support a mid-size company’s marketing and public relations efforts?

Who you are:
As the Creative Specialist, you will assist the VP of Marketing in accomplishing the overall credit union goals by developing and executing creative designs and strategies.

Who we are:
Neighbors Credit Union is a growing, not-for-profit, full-service financial institution that was established in 1928 in St. Louis. Here our employees have a simple purpose: to provide awesome member experiences. At Neighbors Credit Union, you will be part of a team that always puts people before profits.

Our Mission:
Providing awesome member experiences through innovative products, superior service, and trusted advice, while strengthening our community with financial education. We are dedicated to the success of our members and employees to ensure we are the financial institution of choice.

Responsibilities:

  • Creative development – Responsible for the creative development of all marketing and advertising for a broad range of mediums, including direct mail, digital/web, social media, posters, print and more. This role oversees all elements of the creative process, including conception, copywriting, graphic design, proofing, editing, print production and vendor coordination.
  • Branding – Responsible for maintaining and evolving the Neighbors Credit Union brand. Must grow and develop existing brand standards, while maintaining brand identity and integrity.
  • Photo Compliance and Ad Retention – This position will be responsible for the image database and copywrite law. In addition, this position will maintain and update our document and ad retention efforts in respect to compliance requirements.
  • Additional duties – Complete award entries. Organize samples. Respectfully help staff and members. Assist the marketing department when or where needed to support promotions, events and the credit union in general. Assist the credit union with all design efforts needed. Work with outside agencies and printers as needed. Must stay well-informed to all financial and advertising regulations.

Qualifications:
Education/Experience

  • A Bachelors Degree in fine art design, marketing, communications, or similar from an accredited college or university. Or a minimum of three years related work experience.

Skills

  • Individual must have extensive knowledge of the Adobe Creative Suite, including Illustrator, Photoshop and InDesign. Must understand digital file formats (tif, gif, jpeg, png, eps, pdf, etc.). Must have the ability to navigate across multiple mediums. Must have an adaptive design eye and skill.
  • Must exhibit exceptional verbal and written communication skills. Must present a professional appearance and manner. Must possess a positive attitude and be highly personable. Must be able to work successfully independently and in a team environment. Must have strong organizational and planning skills. Must be creative and detail oriented. Must be able to manage priorities and balance diverse projects.

Rewards

  • This position is full-time and will be eligible for benefits including medical, dental, life insurance, disability insurance, flexible spending accounts, and a 401(k) plan with matching contributions.
  • Competitive base salary and annual incentive plan.
  • We have excellent opportunities for career advancement and professional development.

To apply please go to:  https://careers-neighborscu.icims.com

Exp.  01/01/2018


Training and Development Specialist: Mid American Credit Union (Wichita, KS)

Do you possess a desire to teach and coach people so they may engage and excel in their professional lives? Mid American Credit Union is looking for an enthusiastic leader that will educate, support and guide new and existing team members to meet and exceed their career potential and positively contribute in making Mid American Credit Union our members trusted financial home! The Training and Development Specialist is responsible for working in conjunction with other Training and Development Specialists to develop, coordinate and conduct training and development for new and existing staff. Contributing to a positive work environment and Mid American image by maintaining courteous, respectful and effective teamwork and communications, exhibiting a strong desire to serve members and co-workers.

Hours vary: M-F, 8 AM to 5 PM or 8:30 AM to 5:30 PM, except when scheduling needs for training, special projects or meetings require otherwise. Rotating Saturdays: currently one per month - could change depending on training and staffing needs. Some travel required to other branches to meet training and staffing needs.

Job Responsibilities:

  • 50% - Conduct training with staff in both live, classroom and video environments to ensure product knowledge, account servicing, compliance and procedure training requirements have been achieved. Tracks the progress of trainees through routine tests, observations and feedback; evaluates the effectiveness of current training. Works with supervisors to identify reinforcement training needs. Trains existing staff on on-going system enhancements and related policy/procedural changes.
  • 10% - Maintain accurate and up-to-date training manuals. Develop a variety of learning and performance support solutions such as system simulations, multimedia visual aids, learning aids, user’s guides, and reference materials.
  • 10% - Participate in the delivery of operational change management meetings, including preparation of materials, testing, delivery of content and follow-up requests. Work closely with staff to ensure systems are utilized consistently across organization, achieving anticipated efficiencies. Analyze and document changing business processes; defines corresponding system changes to support business needs.
  • 10% - Partner with subject matter experts to develop and maintain training curriculum and requirements including but not limited to; branch operations including new accounts and lending, teller activities, back office operations, product knowledge, account servicing, and relationship building skills.
  • 5% - Conduct needs assessments to diagnose training and development needs of existing staff. Develop program to address specific needs. Provide on-going staff support by answering questions on function, features and usage of assigned systems.
  • 5% - Actively participates in on-going assessments and makes recommendations for beneficial changes to the training program.
  • 5% - Serve as a point of contact for branch personnel seeking guidance on operational and member service related activities.
  • 5% - Serve as back-up for other department team members in their absence and performs other duties as required.
  • Must comply with regulations.

Knowledge, Skills and Abilities:

  • Experience - Six months to two years of similar or related experience, including time spent in preparatory positions.
  • Education/Certifications/Licenses - High School Diploma or GED required.
  • Interpersonal Skills - A significant level of trust and diplomacy is required to be an effective subject matter expert in the position. In-depth dialogues, conversations and explanations with members, direct and indirect reports, and outside vendors of a sensitive and/or highly confidential nature is a normal part of the day-to-day experience. Communications can involve motivating, influencing, educating and/or advising others on matters of significance.

Physical Requirements:

  • Is able to bend, sit, and stand in order to perform primarily sedentary work with limited physical exertion and occasional lifting of up to 10 lbs.
  • Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators.
  • Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary.
  • Must be able to work extended hours or travel off site whenever required or requested by management.
  • Must be capable of regular, reliable and timely attendance.
  • Must be able to routinely perform work indoors in a climate-controlled shared work area with minimal noise.
  • Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team.
  • Must be able to read and carry out various written instructions and follow oral instructions.
  • Must be able to complete basic mathematical calculations, spell accurately, and understand computer basics.
  • Must be able to speak clearly and deliver information in a logical and understandable sequence.
  • Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of member service and discretion when dealing with the public.
  • Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace.
  • Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters.

Nothing in this position description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not a contract and should not be construed as a guarantee of employment for any specific period of time.

Mid American Credit Union is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.

APPLY ONLINE: https://www.midamerican.coop/about/careers.

Exp. 12/15/17


Member Service Representative - Part Time: Eagle Federal Credit Union (Atchison, KS)

The Member Service Representative helps build positive Member relations by providing prompt, professional, efficient, courteous and personalized service to Members as well as potential Members. Greets and assists in determining needs and directs Members appropriately. Perform all procedures necessary to open and set up member account and cross-sell all other products and services offered by the Credit Union.

Accurately and efficiently process and record transactions for credit union members including; cashing checks, accepting deposits and withdrawals, processing loan payments and money transfers. Promote and advise on the credit union's products and services.  This position is part-time expected hours of 16 – 24 hours a week.  No employee benefits available. 

Responsibilities:

  • Record all transactions promptly, accurately and in compliance with credit union procedures
  • Attempt to resolve issues and problems with customer's accounts
  • Explain, advise on and promote products and services to customers
  • Ensure compliance with all internal controls and established policies and procedures
  • Develop, maintain and demonstrate a working knowledge of credit union standards, policies and procedures

Education:  High school diploma or equivalent

Qualifications:

  • Strong attention to detail and excellent organizational skills; ability to manage multiple priorities
  • Accounting knowledge preferred
  • Must be able to adapt to and be proficient in the use of technology that is essential to the performance of the job function
  • Intermediate mathematical skills required (calculations and concepts involving decimals, percentages, fractions, etc.)
  • Excellent written and oral communication skills

Company Detail:

Eagle Federal Credit Union has assets of approximately $1.6 M in assets and 500 members
Staff of one full-time and one part-time
Hours are 8 to 5
For more information call 913-367-5004

Submit resume to eaglefedcu@lvnworth.com.

Exp. 12/31/17

Part Time Member Services Representative - South Branch Office, MidAmerican Credit Union (Wichita, KS)

Position Description:

If you are ready to jumpstart your career and work for a company that will invest in you, apply now! Mid American Credit Union is looking for a friendly and detailed Part Time Member Services Representative 1 to join our team at the CUSO (South) Branch Office. Part time shifts vary M-F between 6:45 AM and 7:15 PM. Every Saturday, 7:45 AM to 2:15 PM is required.

Processes transactions and acts as an effective information source for our members in the lobby, drive-thru window or by telephone. Accurately and efficiently assists with their requirements while assuring a positive experience for each member and minimizing wait time.

Job Responsibilities:

  • 35% - Demonstrate efficiency with transactions and utilization of time in order to assist as many members as possible without negatively impacting the quality of the transaction. Verbally confirm intended transactions with member to assure needs are met and minimize redoing.
  • 20% - Refer products and services to members. Meet monthly referral goal set by manager.
  • 15% - Regularly balances cash drawer to assure accuracy in teller transactions and notifies supervisor regarding any outages. Appropriately applying policies.
  • 10% - Assist other departments and branches with transactions as needed, provide support for the department and branch managers in fulfilling member requests.
  • 10% - Research, troubleshoot and resolve member and internal inquiries.
  • 10% - Create and maintain a clean, neat, pleasant work environment by maintaining a professional look (i.e. dress, posture, attitude, etc.), positive outlook and behavior toward members and co-workers.
  • Must comply with all company policies and procedures, applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control. 

Knowledge, Skills and Abilities:

  • Experience - Up to six months of similar or related experience including time spent in preparatory positions.
  • Education/Certifications/Licenses - High School Diploma or GED required.
  • Interpersonal Skills - Courtesy, tact, and diplomacy are essential elements of the job. Work involves personal contact with others inside and/or outside the organization, generally regarding routine matters for purposes of giving and obtaining information, as well as advising or referring, which commonly require shorter discussions.

Physical Requirements:

  • Perform primarily sedentary work with limited physical exertion and occasional lifting of up to 5 lbs. Must be able to operate routine office equipment including computer, telephone, copier, facsimile, and calculator.
  • Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours whenever required or requested by management. Must be capable of regular, reliable and timely attendance.
  • Must be able to routinely perform work indoors in a climate-controlled shared work area with minimal noise.
  • Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written and oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be able to perform complex mathematical calculations with extreme accuracy. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside the credit union and demonstrate highest levels of member service and discretion when dealing with the public. Must be able to perform responsibilities with composure and extreme accuracy at a fast pace and under the stress of deadlines. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters.

Your Disclaimer:

Nothing in this position description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not a contract and should not be construed as a guarantee of employment for any specific period of time.

Mid American Credit Union is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.

APPLY ONLINE: https://www.midamerican.coop/about/careers.

Exp. 12/08/2017


​SVP – Chief of Branch Operations: Mainstreet Credit Union (Lenexa, KS)

​Mainstreet Credit Union of Lenexa, KS is seeking a SVP – Chief of Branch Operations. This individual will be responsible for the administration of the credit union’s branch and call center delivery systems. They will lead the branch and call center managers to achieve optimum sales and service to support the long term growth objectives of the credit union, act as the primary credit union liaison for the Member Retirement Investment Center (MRIC) program, promote a cross selling culture - which supports and achieves established credit union goals, as well as participate as a member of the Executive Committee. 

Job Duties:  

  • Directs and monitors branch operations and call center through direct report managers to ensure organizational goals and objectives are met.
  • Oversees future branch development, including the management of existing facilities.
  • Monitors product delivery and quality. Takes action and resolves any problems.
  • Actively participates with the members of the Executive Team in the budgeting and strategic planning process.
  • Serves as the branch and call center principal technical advisor to the Executive Team.
  • Attends board of director meetings and serves as a member of ALCO.
  • Supervises department Management; including coaching, leading, training, and motivating.
  • Establishes branch and department goals.
  • Ensures legal, regulatory, and social compliance.

Requirements:

Bachelor’s degree in business administration, management or related field. Minimum of 10-15 years of extensive management experience in retail banking and operations. MBA preferred. Ability to manage multiple business units and generate results. Able to communicate clearly with members, staff, and management both written and verbally. Thorough knowledge of Microsoft Office programs.

Join the Team:

We are an Equal Opportunity Employer with several branches in the Greater Kansas City area. Candidates seeking employment should be highly motivated, energetic, and professional team players. In return you will receive a challenging position with competitive salary and excellent benefits. Send your resume and salary requirements to jobs@heartlandcua.org. We are waiting to hear from you!

Exp. 12/15/17


Member Service Representative: Holy Rosary Credit Union (St. Joseph, MO)

The Member Service Representative helps build positive member relations by providing prompt, positive, professional, efficient, courteous, comprehensive, and personalized service to members and potential members. Representative greets and assists members to determine their needs and directs them appropriately. He/she performs all procedures necessary to open and set up member account and cross-sell all other products and services offered by the Credit Union.  He/she performs tasks related to loan origination and fulfillment and supports all other branch roles in the interest of providing exceptional Member service. He/she represents the Credit Union in a positive and professional manner and supports the sales and service goals of the organization.

Principle Duties and Responsibilities:

  • Greet members, speak with prospective members, and assist them with opening savings, checking, money market, certificates, direct deposit, on-line/home banking, ATM, debit cards and other depository service accounts. Complete OFAC verifications, runs credit bureau checks and performs enhanced due-diligence review.
  • Conduct Member service requests in person, via phone, mail, fax, and electronic services including: deposits, check withdrawals, wire transfer requests, address changes, renewals of share certificates, account changes, and all other maintenance related services.
  • Interview loan applicants to obtain personal and financial data and review loan applications for completeness, accurately entering information in loan systems.
  • Evaluate applications and make recommendations to loan officers to approve or deny loan requests based on automated loan system results and assist in funding process.
  • Understand and explain HRCU products and services. Identify Member needs and process requests for additional products and services.
  • Participate in business development events and actively solicit new memberships, loans, and additional products and services.
  • Process non-monetary mail to completion.
  • May be required to become a Notary Public based on the needs of the branch location.
  • Assume a lead role within the branch.
  • Other duties as assigned.

Travel Requirements: Employee must have a valid Driver’s License and access to a vehicle to efficiently travel to and Kansas City for initial training.

Qualifications:

  • Interpersonal skills: The ability to motivate or influence others requiring a significant level of diplomacy and trust as well as projecting a positive image as a representative of the Credit Union.
  • Strong attention to detail and excellent organizational skills; ability to manage multiple priorities.
  • Must be able to adapt to and be proficient in the use of technology that is essential to the performance of the job function.
  • College degree preferred and relevant equivalent experience. Three years prior banking/financial institution preferred or customer service/sales experience.
  • Intermediate mathematical skills required (calculations and concepts involving decimals, percentages, fractions, etc.).
  • Excellent written and oral communication skills. 
  • Bilingual ability strongly preferred.

Job Type: Full-time or part-time

Company Detail:  

There are many perks when working for Holy Rosary Credit Union.  For example, there is a great work environment, a cause worth fighting for, 75 plus years of growth and stability, a benefit package, and competitive salaries.  This makes Holy Rosary Credit Union an employer of choice.

Our mission is to abolish poverty by providing economic opportunity and employees have a daily opportunity to make the world a better place.   We serve approximately 5,000 member-owners.  Doing what is right by them, helping them gain economic skills and opportunity is our everyday philosophy. When we hire, it is our goal to hire the best, most qualified candidates, who share our philosophy of Member service.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

Interested candidates, please submit your resume and salary requirements via email to Carole Wight, President.

Exp. 11/30/17


Financial Services Representative: Heartland Credit Union (Wichita, KS)

Heartland Credit Union has locations in Wichita, Newton, Haven and Hutchinson. We currently have an opening for a Financial Services Representatives to work at or branch located at 37th & Maize Rd. in Wichita. We are looking for someone to build relationships with members and help them with their full financial picture.

SCHEDULE:

Schedule will be based on staffing needs, must be available from 9:00 a.m. - 6:00p.m. Monday - Friday, and 9:00 a.m. - 12:00 p.m. on Saturdays.  Will work every other Saturday.

Branch Hours:

Hours (Office):  Mon-Fri: 9:00 a.m. - 6:00 p.m.; Sat: 9:00 a.m. - 6:00 p.m.                       

Hours (Drive-thru): Mon-Fri: 7:30 a.m. - 6:00 p.m.; Sat: 8:00 a.m. - 12:00 p.m.

ABOUT THE POSITION:

The Financial Services Representative will provide quality and efficient service to our members. The successful candidate will help members with their full financial picture including opening new accounts, cross-selling HCU products and services, interviewing members regarding loan and credit card applications, conducting sales calls, and other operational branch duties. The successful candidate will have the following responsibilities:

  • Receives, reviews, and processes applications for consumer (auto, personal, and consolidation), home equity, credit card, and overdraft account loans.
  • Meets with applicants to explain credit policies and to obtain additional loan information and documentation for underwriting.
  • Responsible for opening new accounts (checking, savings, IRA's, etc.), renewing and redeeming certificate accounts, and assisting members with other financial needs.
  • Expands member base through consultative sales techniques and referrals.
  • Conducts sales calls to existing members to discuss products, services, and promotions.
  • Expected to meet assigned goals for loans, memberships, new checking accounts, and debit and/or credit cards.
  • Actively participates and represents Heartland in various community, civic, and professional organizations.
  • Provides superior service to our members.
  • Ensures members are promptly and professionally served.
  • Cross-sells credit union products and services.
  • Attends meetings and training sessions as required.
  • Pro-actively supports and advances HCU's brand platform.
  • Performs all other duties as assigned.

EDUCATION/CERTIFICATIONS:  High school graduate; college degree preferred.

EXPERIENCE:

  • Minimum two years related experience.
  • Previous experience with full-service financial institution preferred.
  • Previous sales experience is preferred.

SKILLS:

  • Good verbal and public relation skills.
  • Well organized.
  • Detail oriented.
  • Strong analytical skills.
  • Good typing skills
  • Proficient in MS Office programs.

OTHER REQUIREMENTS:

  • Valid driver's license.
  • Requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. Will be subject to the required registration process, which includes fingerprinting and a criminal background screening. Fees are paid for by Heartland Credit Union.
  • Will be required to become a Certified Credit Union Financial Counselor (CCUFC) through CUNA's FiCEP program. Certification fees are paid for by Heartland Credit Union.
  • Will be required to complete our FSR Education Program.

PHYSICAL REQUIREMENTS:

  • Sedentary work; sitting most of the time.
  • Exerts up to 30 lbs. of force occasionally.

For more information, or to apply now, you must go to the website below.  Please DO NOT email your resume to us as we only accept applications through our website.  Here is the link:  https://www.applicantpro.com/j/672608-184187

Exp. 12/31/17


Executive Vice President: Meridian Trust Federal Credit Union (Cheyenne, WY)

Meridian Trust Federal Credit Union, with over $355 million in assets, located in Cheyenne, Wyoming, is currently in search of a proven financial services executive to fill the newly created role of Executive Vice President.  Reporting to the President/CEO, this individual will have oversight of the retail operations of the credit union, including the sales & service program and human resources.  Driving service standards through proven leadership skills will be essential in this position.  The ideal candidate will have an extensive background in data analysis, project management and lending.  In addition to overseeing a nine branch infrastructure, the successful candidate will also be heavily involved in process improvement, product development, and the strategic planning process of the credit union.  Ten years of leadership experience coupled with a strong retail and lending background is ideal.  Bachelor’s degree is strongly preferred.  

COMPANY DETAIL

With nine branches in Wyoming and Nebraska, Meridian Trust FCU serves more than 26,500 members. The credit union was chartered in 1954, and throughout their history, the mission of the credit union has not changed.  Meridian Trust FCU is committed to offering the best in personal service and the highest-quality financial products at the lowest possible cost through personal connections, simple solutions, and lifetime relationships. The credit union provides easy online account opening, free online bill pay, strong electronic banking tools, and a mobile app allowing members to efficiently manage their finances. Meridian Trust FCU is very active in the community and in 2017 was honored with the four Diamond Awards, which recognize outstanding marketing achievements in the credit union industry.

Interested candidates, please submit your resume via email to Katie Blatzer, Executive Recruiter.  Please include reference number 1078 when applying.

Exp. 01/07/17


Vice President of Lending: University Credit Union (Miami, FL)

Located in Miami, Florida, University Credit Union with $205 million in assets is in search of a seasoned executive to lead their lending operations. The credit union will look to this individual to oversee a loan portfolio consisting of consumer, mortgage, home equity, small business and participation loans.  This is an opportunity for someone to develop and execute a lending plan and strategy, including product development and loan promotions.  Additionally, this person will be responsible for enhancing the technology used within the lending area and promoting the credit union in the community.  As a part of the executive management team, this individual will be involved in strategic planning and will be responsible for reporting on lending operations to the board of directors.  The ideal candidate will have five plus years of lending experience within a financial institution and a proven ability to promote loan growth.  Bachelor’s degree is required and bilingual in Spanish is a plus. 

COMPANY DETAIL

University Credit Union has six branches and six ATMs throughout Dade County, Florida, and serves nearly 18,000 members.  The credit union was established in 1947 to serve the University of Miami faculty, staff, and alumni.  Today, the credit union has branch locations strategically located on or near the university campuses, and is affiliated with the Credit Union Service Corporation with a network of Shared Service Centers offering members access to their accounts worldwide. University CU is committed to providing the best possible financial services to its members at a low cost with favorable rates and overall financial assistance while in constant pursuit of world-class member service.

Interested candidates, please submit your resume via email to Katie Blatzer, Executive Recruiter.  Please include reference number 1080 when applying.

Exp. 01/07/17


Credit Manager: Meritrust Credit Union (Wichita, KS)

Overview:

The Credit Manager works in conjunction with the CLO to set policy, and manage the work flow and activities of the underwriting and credit function. Oversees the performance of the loan portfolio originations, monitoring and evaluating, on an ongoing basis, new and existing portfolios for potential risks and exposure. Reviews loan structures to ensure acceptable credit standards are maintained and all loans conform to established company policy. Works closely with Directors in Lending to establish a good balance between growth and quality and in the development of new programs, products, etc.

Responsibilities:

The following duties are normal for this position. This list is not to be construed as exclusive or all-inclusive. Other duties may be required and assigned as necessary.

Credit Policy

  • Works with CLO to develop and maintain documented organizational credit policy, making changes as appropriate and in compliance with regulatory requirements.
  • Collaborates with lending project team and vendors to create and update credit scoring models.
  • Perform annual review of loan portfolio and provide construction recommendations in credit policy to senior management.

Loss Mitigation

  • Participate in risk assessment practices to identify areas of concern or potential exposure to loss.
  • Monitor applicable reports to identify and communicate trend problems, classified, non-accrual, and restructured, delinquent and non-performing assets to Chief Lending Officer.
  • Monitor and make recommendations for allowance for loan loss in an effort to maintain reserve levels commensurate with portfolio growth and risk assessment.

Credit Function Management

  • Assess and support development of additional loan and credit products to allow for loan portfolio growth while diversifying and maintaining managed levels of acceptable risk.
  • Serve on asset/liability management team.
  • Trains, teaches and develops staff, actively coaching and counseling individual underwriters and analysts to improve their credit analysis, underwriting and negotiating skills.
  • Responsible for evaluating and approving or declining credit requests outside of underwriters’ authority.
  • Evaluate the activities of lending personnel , including their compliance with lending policies and quality of loan approval.
  • Approval loan authority roles.

Loan Review Management

  • Develops internal loan review procedures to evaluate credit administration and credit risk.
  • Directs and manages loan review team and function to ensure loans are in compliance with credit union lending policies and risk guidelines.
  • Provides guidance and input on more complex credit review issues.

Team Management

  • Supervise underwriting staff including; interviewing, hiring, training, coaching performance and resolving discipline issues.
  • Provide continued education and personal development of underwriting/loan review staff to enhance their personal growth.
  • Leads team by example integrating organizational core values into daily activities of self and team.

Qualifications

  • Bachelor’s degree in business, Accounting, Finance.
  • 5 to 7 years of direct loan review or loan, credit underwriting and portfolio management experience.
  • Extensive knowledge and understanding of best practices of credit risk management and credit policies and procedures as well as real estate lending practices.
  • Advanced knowledge of loan accounting, credit analysis, financial analyses, lending practices, banking regulations, and Uniform Commercial Code.
  • Advanced knowledge and understanding of financial analysis including ratio, trend and cash flow analysis.
  • Knowledge and understanding of commercial lending policy, procedures, loan documentation and appraisal requirements.
  • Excellent oral and written communication skills to prepare and present persuasive reports effectively to credit union personnel of all levels, including internal and external auditors and regulatory examiners.

Interested candidates, please use this link and apply online.

Exp. 12/01


Member Service Representative/Teller:  Kansas City Credit Union (Gladstone, MO)

The Member Service Representative/Teller will accurately and efficiently process and record routine transactions for credit union members including cashing checks, accepting deposits and withdrawals, processing loan payments and money transfers. This role will also advise on the credit union's products and services and perform all procedures necessary to open and set up member account and cross-sell all other products and services offered by the Credit Union. Supports the sales and service goals of the organization.

Principle Duties and Responsibilities:

  • Accept cash and checks for deposit and check for accuracy.  Process cash withdrawals as well as receive and verify various loan payments.
  • Greet members, speak with prospective members and assist with opening savings, checking, money market, certificates, direct deposit, on-line/home banking, ATM, debit cards and other depository service accounts. Completes OFAC verifications, runs credit bureaus and performs enhanced due diligence review.
  • Conducts Member service requests in person, via phone, mail, fax and electronic services to include: deposits, check withdrawals, wire transfer requests, address changes, renewals of share certificates, account changes, and all other maintenance related services; including supporting Branch Leader, Lending Manager and Financial Service Representatives with new Memberships, loan applications, loan fundings and other Member service requests as required
  • Set up and input file maintenance for check orders, payroll deduction, automatic transfers and ACH originations
  • Assist in meeting and exceeding individual, team and credit union goals; includes cross-selling credit union products and services
  • Completes and follows through with New Member On-Boarding process, including conducting outbound calls, mail and electronic services engagement
  • Respond to and resolve member issues in a timely, consistent and professional manner. Refers issues that are beyond their authority to their supervisor or direct to the appropriate person for assistance
  • Monitors lobby traffic/activity to ensure prompt, professional service
  • Develop, maintain and demonstrate a working knowledge of credit union standards, policies and procedures
  • Comply with Bank Secrecy Act (BSA) and other compliance requests and requirements
  • Embrace on-going education and learn/apply new skills to maintain or increase job knowledge
  • Flexibility to work hours as required by the Branch Leader
  • Performs other branch, operational, sales and administrative duties, as assigned by the Branch Leader

Qualifications:

  • Interpersonal skills: The ability to motivate or influence others is a material part of the job; requiring a significant level of diplomacy and trust as well as projecting a positive image as a representative of the Credit Union.
  • Cash handling experience a plus
  • Strong attention to detail and excellent organizational skills; ability to manage multiple priorities Must be able to adapt to and be proficient in the use of technology that is essential to the performance of the job function College degree preferred and relevant equivalent experience. 3 years prior banking/financial institution, or customer service/sales experience.
  • Intermediate mathematical skills required (calculations and concepts involving decimals, percentages, fractions, etc.) Excellent written and oral communication skills

Job Type: Full-time

Interested candidates, please submit your resume via email to Kurt Kabula, Vice President.

Exp. 12/31


Collections (Account Resolutions) Manager:  1st Financial Federal Credit Union (Wentzville, MO)

1st Financial Federal Credit Union, one of St. Louis’ Top Work Places, isn’t just another job.  It’s a career with a cause!   Our employees are a driving force in helping people achieve their financial dreams!  And we’re growing!  1st Financial has an immediate opportunity for a seasoned Collections Manager in our Account Resolutions (Collections) Department.  Are you an accomplished collections professional with more than two (2) years of department management experience?  Do the acronyms FDCPA, UDAAP, SCRA, and CFPB roll off your tongue?  Does your resume include more than five (5) years of progressive collections experience in a Credit Union or Financial environment?  If you possess and promote a highly positive, member-service attitude with a keen ability to inspire and motivate a team of collectors to achieve high levels of performance, then Account Resolutions Manager at 1st Financial might be the next step in your professional career!

Our Account Resolutions Manager will successfully lead our team of 8 to 10 collectors and all operations of the Account Resolutions Department providing leadership, coaching and guidance.  In addition, an effective manager will establish, review, and recommend revisions to collections policies and procedures as needed to ensure compliance with state and federal laws, improve efficiencies and department performance, and support the strategic goals of the credit union.

Ready to lead our Account Resolutions (Collections) Team and support the Credit Union in our mission to our members: Save you money.  Make you money. Save you time. That’s why we exist?  Apply today!

Interested candidates, please submit your resume via email to Kacie Alexander, Employee Engagement Manager.

Exp. 12/01


Special Accounts Representative - Collections: Mid American Credit Union (Wichita, KS)

Is your passion helping people and providing solutions? That makes you a great fit for this position! Mid American Credit Union is looking for a motivated, results-oriented, full time Special Accounts Representative to join our team at the Main Office. This position will preserve the credit union's assets by controlling delinquent loan accounts. Collects delinquent loan payments and/or recovers collateral.

Job Responsibilities:

60% - Contact delinquent accounts by phone and mail; take appropriate action to have member bring account current.

15% - Analyze financial situation of delinquent borrowers; make recommendation for further action when other arrangements to bring the loan current are unsuccessful.

10% - Maintain accurate files and reports on all collections activity.

5% - Testify at legal proceedings as required.

5% - Inform supervisor of trends in loan underwriting contributing to delinquent/charged-off loans.

5% - Regularly file loan files and other collection related documents.

Must comply with all company policies and procedures, applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.

Knowledge, Skills and Abilities:

Experience - Six months to two years of similar or related experience, including time spent in preparatory positions.

Education - High School Diploma or GED required.

Interpersonal Skills - A significant level of trust and diplomacy is required to be an effective subject matter expert in the position. In-depth dialogues, conversations and explanations with members, direct and indirect reports, and outside vendors of a sensitive and/or highly confidential nature is a normal part of the day-to-day experience. Communications can involve motivating, influencing, educating and/or advising others on matters of significance.

Physical Requirements:

Perform primarily sedentary work with limited physical exertion and occasional lifting of up to 5 lbs. Must be able to operate routine office equipment including computers, typewriters, telephone, copier, facsimile, and calculator. Must be able to routinely perform work on a computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours whenever required or requested by management. Must be capable of regular, reliable and timely attendance.

Must be able to routinely perform work indoors in climate-controlled, shared work area with minimal noise.

Must be able to perform job functions independently or with limited supervision, and work effectively either on own or as part of a team. Must be able to read and follow various written and oral instructions. Must be able to complete complex mathematical calculations and spell accurately. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels, within and outside of the credit union and demonstrate highest levels of member service and discretion when dealing with the public. Must be able to perform responsibilities with composure and extreme accuracy at a fast pace and under the stress of deadlines. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters. Must be able to stay calm when being challenged by members in a stressful manner.

Nothing in this position description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not a contract and should not be construed as a guarantee of employment for any specific period of time.

Mid American Credit Union is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.

Interested candidates, please submit your resume via email to Tina Pfeifer, HR Generalist.

Exp. 12/01/17


Collector:  Arsenal Credit Union (Arnold, MO)

Arsenal, a progressive $225 million St. Louis area credit union with six branch locations has an opening for a member-focused, service-minted employee as a full-time Collector.

Major Duties and Responsibilities: 

Responsible for handling various collections functions including the control of loan and credit accounts that are late, potentially delinquent, delinquent, or charged off.  Assists in the resolution of difficult and complex member account situations.  Handles outbound and inbound call volume to collect and recover from members.   Serve as liaison with attorneys or vendors.  Assist with collateral, repossessions, and the disposition of repossessed Credit Union assets.  Ensures that established policies, procedures, and legal requirements are followed. Ensures that services are delivered professionally and efficiently. This position requires thorough knowledge of collections, servicing, foreclosure, garnishments, Bankruptcy procedures and collections legal requirements.

Qualifications:

  • High School Diploma or Equivalent.
  • Six months – two years related experience.
  • Must have excellent communication and interpersonal skills to effectively work with members and coworkers.
  • Basic knowledge of bankruptcies, including Chapter 7 and 13.
  • Excellent organizational skills and the ability to prioritize work flow.
  • Ability to adapt to performing multiple duties in a fast-paced environment.
  • Must be detailed oriented and have excellent problem-solving skills.
  • Ability to read and interpret a variety of instructions in written, oral and schedule form.
  • Significant level of trust and diplomacy is required, in addition to normal courtesy and tact.  Work involves extensive personal contact with others that is usually of a personal or sensitive nature.   Work may involve
  • motivating or influencing others. Outside contacts become important and fostering sound relationships with other entities becomes necessary.
  • Above average computer literacy necessary.

We offer an extensive benefits package including medical, dental, vision, FSA, life insurance, LTD, STD and more!  In addition, you receive a generous PTO allotment and paid holidays.

Interested candidates submit online application at www.arsenalcu.org/jobs.  Applicants will only be considered if salary expectations are included with the online application.

Arsenal Credit Union is an EOE/M/F/Disability/Veteran

Exp. 12/01


Internal Auditor/VP Operations:  Emporia State Federal Credit Union (Emporia, KS)

PRIMARY FUNCTION:

Responsible for applying GAAP and procedures to analyze financial information and general ledger accounts and postings. Conducts special studies and develops or recommends accounting methods and procedures. Oversees and audits the following:  ATM Management, Corporate Accounts, and Mortgage Balancing (MMS). Prepares required monthly, quarterly and annual reports.  Internal auditing for compliance of BSA, SAR, CTR, ACH including all required government filings. Problem solve financial issues for member and assist members in achieving goals. In conjunction with management, direct and supervise activity and personnel in the Front End Processing and Deposit Side Departments.  Assist with collection of delinquent loans.

BASIC REQUIREMENTS:

Requires a complete working knowledge of deposit and security policies, operation procedures, and member service skills. Requires the ability to organize work, accuracy, ability to handle a large volume of detail, ability to instruct others, mental alertness, neat appearance, and punctuality.

Advance skills in excel are needed. Some Saturdays may be required.

Hiring and Education Requirements:

College degree majoring in accounting or two years similar or related experience A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Special consideration will be given to those with a current CPA license.

Interested candidates please submit your resume via email to Josh Hubler, Assistant Manager.

Exp. 11/30


Vice President of Branch Operations:  AMOCO Federal Credit Union (Houston, TX)

Located in the Houston, Texas metropolitan area, AMOCO Federal Credit Union in Texas City, Texas, with $850 million in assets, is in search of a Vice President of Branch Operations to oversee their eight branch network.  In this role you will be looked upon to champion the credit union’s sales & service program.  The senior management team will charge this individual with driving sales goals and maintaining service standards by establishing accountability and enhancing performance through coaching and mentoring.

This individual will also be responsible for ensuring that the member experience is consistent throughout the branch network, and that the credit union’s culture is maintained in the branch infrastructure.  The ideal candidate will have five plus years of operational leadership experience within a financial institution and a consultative management style. Bachelor’s degree is preferred. Please include reference number 1077 when applying.

COMPANY DETAIL:Since being first chartered in 1937, AMOCO FCU has grown from $28,000 in assets and 169 members to $850 million in assets and over 80,000 members to date. The credit union serves 554 local sponsor companies and has 10 locations across the Houston metropolitan area. Originally organized to serve the financial needs of employees of the Pan American Refining Corporation of Texas City, AMOCO continues to grow in the Houston and Galveston areas, largely due to the satisfaction and loyalty of its members and the commitment of their volunteers and staff. The credit union puts their members’ needs first, and their assistance extends beyond the products and services they offer.  It's no wonder why AMOCO has been awarded the title of Best Credit Union and Best Mortgage Company by the readers of Galveston Daily News.

Questions on your next career move? Contact Jaime Jordan, Executive Recruiter, at 832-200-8717 or email jjordan@curesources.coop.

Exp.12/05


Vice President of Lending:  AMOCO Federal Credit Union (Houston, TX)

With $850 million in assets, AMOCO Federal Credit Union, located in the Houston, Texas metropolitan area in Texas City, Texas, is in search of a talented lending executive to lead the credit union’s loan operations.

This individual will be responsible for managing and growing a loan portfolio consisting of consumer, indirect, mortgage, and credit card products. Responsibilities will include growing the mortgage portfolio & establishing secondary marketing operations, ensuring controls over a robust indirect program, and streamlining procedures & technological efficiencies within the lending area.  The successful candidate will have a diverse lending background coupled with five plus years of management experience in a lending capacity.  Additionally, this individual will have a fundamental understanding in loan compliance and proven leader skills.  Bachelor’s degree is strongly preferred.   Please include reference number 1076 when applying.

COMPANY DETAIL:  Since being first chartered in 1937, AMOCO FCU has grown from $28,000 in assets and 169 members to $850 million in assets and over 80,000 members to date. The credit union serves 554 local sponsor companies and has 10 locations across the Houston metropolitan area. Originally organized to serve the financial needs of employees of the Pan American Refining Corporation of Texas City, AMOCO continues to grow in the Houston and Galveston areas, largely due to the satisfaction and loyalty of its members and the commitment of their volunteers and staff. The credit union puts their members’ needs first, and their assistance extends beyond the products and services they offer.  It's no wonder why AMOCO has been awarded the title of Best Credit Union and Best Mortgage Company by the readers of Galveston Daily News.

Questions on your next career move? Contact Jaime Jordan, Executive Recruiter, at 832-200-8717 or email jjordan@curesources.coop.

Exp. 12/05


Vice President of Marketing:  AllSouth Federal Credit Union (Columbia, SC)

AllSouth Federal Credit Union, located in Columbia, South Carolina, with over $820 million in assets is currently seeking a Vice President of Marketing to enhance the credit union’s marketing, branding, and business development functions.  The executive leadership team will look to this individual to bring analytical expertise to segment the credit union’s membership base and develop robust marketing strategies from this data.  Additionally, this individual will be charged with refocusing business development activities to capitalize on the credit union’s community charter, driving digital & social media marketing, supporting department heads in achieving their strategic goals, strengthening the organization’s overall brand, and constantly improving the functionality of the credit union’s website.  The successful candidate will have a diverse background in marketing, with a strong emphasis in data analysis, and proven management skills in building and supporting internal alliances.  Five plus years of leadership experience in a marketing capacity and a bachelor’s degree is preferred. Please include reference number 1073 when applying.

COMPANY DETAIL:  Chartered in 1960, AllSouth Federal Credit Union is been committed to a philosophy of “people helping people” by providing quality service, as a primary financial institution that assists its members in meeting their financial goals. The credit union has 23 branches throughout 8 counties in the Midlands of South Carolina, and serves more than 116,000 members.

Membership is open to anyone who lives, works, worships, or attends school in Richland, Lexington, Newberry, Saluda, Fairfield, Sumter, Kershaw, or Calhoun counties. AllSouth FCU works directly and indirectly with many different organizations throughout their service area to provide financial and in-kind contributions to make the Midlands a healthier, happy place to live.

Questions on your next career move? Contact Katie Blatzer, Executive Recruiter, at 832-200-8718 or email kblatzer@curesources.coop.

Exp. 12/05


Manager:  Topeka Post Office Credit Union (Topeka, KS)

Fulltime position: 8-5, Mon - Fri (additional hours required as necessary)

Job Details:  Under the direction of the Board of Directors, the Credit Union Manager will ensure the short and long term financial stability of The Topeka Post Office Credit Union, while maintaining outstanding customer service to its 900 plus members.  The manager shall provide sound direction in the administration of the credit union’s operations including supervising the staff, and ensuring a positive member experience.

Requirements: 

  • Minimum of 5 years of relevant experience in the credit union, banking or other financial services industry; with at least 2 years managerial experience, and a track record of delivering positive customer service.  
  • Must have a strong accounting background, and specific experience working with General Ledgers.
  • Experience in directing credit union operations, including planning and implementing programs, policies and administrative direction, and management of day-to-day operations desired. Analyzing statistical data and knowledge of Systronics a plus.
  • HS Diploma required; college degree in business, finance, accounting or other related field preferred; experience may substitute for education. 
  • Must possess a high level of written and verbal communication skills with the ability to read, write/create and deliver technical reports.
  • Must be proficient in MSOffice and be bondable.

To apply, please email your resume with salary requirements to: jobs@heartlandcua.org

Exp. 12/31/17


Member Service Representative:  Kansas City Credit Union (Kansas City, MO)

The Member Service Representative helps build positive Member relations by providing prompt, professional, efficient, courteous and personalized service to Members as well as potential Members. Greets and assists in determining needs and directs Members appropriately. Perform all procedures necessary to open and set up member account and cross-sell all other products and services offered by the Credit Union. Supports all Branch roles in the interest of providing exceptional Member service. Represents the Credit Union in a positive and professional manner. Supports the sales and service goals of the organization.

Principle Duties and Responsibilities:

  • Greet members, speak with prospective members and assist with opening savings, checking, money market, certificates, direct deposit, on-line/home banking, ATM, debit cards and other depository service accounts. Completes OFAC verifications, runs credit bureaus and performs enhanced due diligence review.
  • Conducts Member service requests in person, via phone, mail, fax and electronic services to include: deposits, check withdrawals, wire transfer requests, address changes, renewals of share certificates, account changes, and all other maintenance related services; including supporting Branch Leader, Lending Manager and Financial Service Representatives with new Memberships, loan applications, loan fundings and other Member service requests as required
  • Set up and input file maintenance for check orders, payroll deduction, automatic transfers and ACH originations
  • Assist in meeting and exceeding individual, team and credit union goals; includes cross-selling credit union products and services
  • Completes and follows through with New Member On-Boarding process, including conducting outbound calls, mail and electronic services engagement
  • Respond to and resolve member issues in a timely, consistent and professional manner. Refers issues that are beyond their authority to their supervisor or direct to the appropriate person for assistance •Monitors lobby traffic/activity to ensure prompt, professional service
  • Develop, maintain and demonstrate a working knowledge of credit union standards, policies and procedures
  • Comply with Bank Secrecy Act (BSA) and other compliance requests and requirements
  • Embrace on-going education and learn/apply new skills to maintain or increase job knowledge
  • Flexibility to work hours as required by the Branch Leader
  • Performs other branch, operational, sales and administrative duties, as assigned by the Branch Leader

Qualifications:

  • Interpersonal skills: The ability to motivate or influence others is a material part of the job; requiring a significant level of diplomacy and trust as well as projecting a positive image as a representative of the Credit Union.
  • Strong attention to detail and excellent organizational skills; ability to manage multiple priorities
  • Must be able to adapt to and be proficient in the use of technology that is essential to the performance of the job function
  • College degree preferred and relevant equivalent experience. 3 years prior banking/financial institution, or customer service/sales experience.
  • Intermediate mathematical skills required (calculations and concepts involving decimals, percentages, fractions, etc.)
  • Excellent written and oral communication skills

Job Type: Full-time

Interested candidates, please submit your resume via email to Kurt Kabula, Vice President.

Exp. 10.31

 

 


Accounting Manager:  First Missouri Credit Union (St. Louis, MO)

First Missouri Credit Union located in St. Louis County, is looking for an Accounting Manager.  This individual will plan, organize, lead, control and coordinate daily operations of the credit union’s accounting department, and assure prompt, professional and friendly service to members through timely and accurate reporting and processing of accounting department activity.

Job Duties:

  • Directly or through subordinates, oversee and manage the financial and accounting functions of the credit union to include: AP, AR, ALM, budgets, general ledger, investments, payroll, taxes, financial reporting and financial analysis.
  • Implement policies and procedures for the accounting department and insure all activities are in accordance with current law, regulations and GAAP.
  • Responsible for GL reconciliation, analysis of financial reports and journal entries.  Produce end-of-month financial statements.
  • Develop and implement processes to streamline credit union accounting procedures.
  • Monitor fixed-asset management.
  • Manage the investment portfolio to include purchases, sales and reporting, including mark-to-market accounting.
  • Timely and accurately complete quarterly reporting to include: NCUA call report, c myers risk analysis, profitability and internal comparison reports.
  • Timely and accurately complete annual analysis of the credit union’s NEV.
  • Prepare special accounting studies, analyses, and special projects as requested by management.
  • Actively participate in recruitment, selection, development, evaluation and compensation of subordinates.
  • Serve as management liaison on Board committees as assigned.
  • Additional tasks as assigned by the Pres./CEO.

Qualifications: 

Bachelor’s degree, or higher, in Accounting, Finance, Business Administration, or related field of study; equivalent experience may substitute.  Minimum two years accounting and management experience required.  Must have excellent interpersonal skills, the ability to produce high quality work, and consistently meet deadlines.

To Apply:  Interested candidates send resume and salary requirements to sgreenwood@heartlandcua.org.

First Missouri Credit Union is a well-established, community-focused financial institution that offers an excellent working environment and organizational culture—not to mention exceptional benefits and competitive compensation.

First Missouri Credit Union is an equal opportunity employer that encourages the hiring of women and minorities.

Exp. 12/01


Member Consultant Part Time and Full Time:  Truity Credit Union

PRIMARY PURPOSE:  The primary purpose of this position is to assist the Credit Union in fulfilling our core purpose, To Serve Our Members’ Interests, while helping to meet our core values of:

  • Integrity is first in all we do
  • Treat all with respect
  • Value employees as our primary resource
  • Be a good corporate citizen

To achieve the purpose while living our core values, the position must deliver supreme quality service to both internal and external members as defined by our Service Promises.

  • I promise to treat you with the highest standards of respect and professionalism.
  • I promise to be accurate and ensure the security of your financial information.
  • I promise to make it easy for you to do business with us.
  • I promise to identify your needs and suggest a solution that will improve your financial life.
  • I promise to respond to your requests in a timely manner.
  • I promise to show you appreciation for allowing me to serve you.

JOB SUMMARY:  This position builds and maintains strong member relationships by providing prompt, reliable, and courteous service when assisting members with deposit-related and consumer-lending products by identifying member needs.

ESSENTIAL FUNCTIONS:

May include any and/or all of the following:

  • Actively listen and respond to member inquiries, suggestions, requests, and concerns.
  • Process paying and receiving and member service transactions for credit union members.
  • Assist members with inquiries.  May also assist members by phone through working the Call Center phone lines, communicating with members on needs and fulfilling those needs.     
  • Originate, evaluate, authorize approval, process, and disburse consumer loans within authority.
  • Perform vault attendant duties, as assigned.
  • Successfully complete all applicable compliance training and testing.
  • Participate in business development activities including community partner relations.
  • Assist Spanish-speaking members when applicable.
  • Process daily and monthly reports.
  • Perform opening and closing duties.
  • Perform other duties and responsibilities as assigned.

KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS:

Knowledge of:

  • Modern office equipment
  • Technology and various software programs including Symitar
  • Credit Union products and services
  • Member Service functions, operations, regulations, and procedures to process members requests and answer questions

Ability to:

  • Read and interpret a variety of instructions furnished in written, oral, diagram, and schedule form
  • Organize and prioritize in order to meet deadlines
  • Solve practical problems and deal with variables in situations
  • Write routine reports and correspondence and speak effectively before members and employees

Skill in:

  • Excellent communication and interpersonal skills to effectively work with members and co-employees
  • Typing and personal computer

QUALIFICATIONS:

Critical Development Experiences:

  • Pursue opportunities for professional growth and development through training, education and self-study Successfully complete all applicable compliance training and testing

Education and experience equivalent to:

  • A minimum of one year up to three years of similar or related experience, including prepatory experience.
  • A high school degree or equivalent.

REQUIREMENTS:

  • Regular attendance and timeliness are essential functions of this position.
  • While performing this job, the employee is regularly required to sit or stand for a significant period of time and perform functions that require manual dexterity.  The employee must occasionally reach above or below normal body position, stoop or bend, and carry, lift or move objects weighing up to 25 pounds.  A normal range of hearing, vision, and speech are required to effectively work with co-employees and members.

REGULATORY COMPLIANCE & CONFIDENTIALITY:

Follows regulatory and policy compliance requirements, which include those efforts in compliance with Bank Secrecy Act (BSA), Office of Foreign Asset Control (OFAC) and Anti-Money Laundering (AML) Regulations, Identity Theft Red Flags and other compliance related Policies.  This position also requires maintaining confidentiality with regard to non-public information about our members and the Credit Union.

This job description should not be interpreted as all inclusive.  It is intended to identify the duties, responsibilities and requirements of this job.  Incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this description.  Any physical demand of essential function or requirement of this position will be evaluated as necessary should an incumbent/applicant be unable to perform the function or requirement due to a disability as defined by the Americans with Disabilities Act (ADA).  Reasonable accommodation for the specific disability will be made for the incumbent/applicant when possible.

Interested candidates submit your resume via email to Andria McCollough, Vice President of HR.

Exp. 12/28


Teller - Full Time & Part Time - Kansas City Credit Union (Kansas City, MO)

Accurately and efficiently process and record transactions for credit union members including; cashing checks, accepting deposits and withdrawals, processing loan payments and money transfers. Promote and advise on the credit union's products and services.

Responsibilities:

  • Receive and count working cash at beginning of shift
  • Identify customers, validate and cash checks
  • Accept cash and checks for deposit and check accuracy of deposit slip
  • Process cash withdrawals
  • Perform services for customers such as ordering bank cards and checks
  • Receive and verify loan payments and mortgage payments
  • Record all transactions promptly, accurately and in compliance with credit union procedures
  • Balance currency, cash and checks in cash drawer at end of each shift
  • Answer inquiries regarding checking and savings accounts and other bank related  products
  • Attempt to resolve issues and problems with customer's accounts
  • Explain, advise on and promote bank products and services to customers
  • Identify referral opportunities and make relevant referrals
  • Ensure compliance with all internal controls and established policies and procedures

Education:  High school diploma or equivalent

Interested candidates, please submit your resume via email to Kurt Kabula, Teller.

Exp. 10/31


President/CEO:  Carolinas Credit Union League (Raleigh, NC / Columbia, SC)

The Carolinas Credit Union League, with administrative operations in Raleigh, North Carolina, and Columbia, South Carolina, is conducting an executive search to replace their retiring President/CEO of 14 years.  As the President/CEO, you will work in partnership with the board of directors and be in command of the association (Carolinas Credit Union League), the service corporation (Professional League Resources), and the charity (Carolinas Credit Union Foundation).  The board will look to this seasoned executive to support credit unions in both North and South Carolina through advocacy, operational support, leadership development, and regulatory compliance services.  The successful candidate will bring a vision that will continue to build upon the strategy of balancing the relationship of delivering products and services through the association that have a value proposition, and driving revenue generation through the association’s service corporation.

The ideal candidate will have 10 plus years of executive leadership experience in the credit union industry, possess a fundamental understanding of the credit union movement and purpose of the league structure, and have demonstrated an active involvement in the strengthening the industry. Please include reference number 1062 when applying.

COMPANY DETAIL:

Established in 2014, the not-for-profit Carolinas Credit Union League unites the former leagues of North Carolina and South Carolina, each begun in 1934 by leaders committed to the cooperative spirit and the common goal of credit union growth. The Carolinas Credit Union League is at its core a primary advocate for credit unions, helping to focus members’ collective political voice. Yet, it is much more than a strong advocate by helping promote credit union success through regulatory compliance support, product enhancement, service delivery, and employee education. Membership in the Carolinas Credit Union League affords credit unions a complete spectrum of services through the Credit Union National Association (CUNA) and its affiliates. Credit unions in North Carolina and South Carolina also are part of thirteen regional chapters, each an autonomous subdivision of the league. Chapter membership aids credit unions in the advancement of credit unions' purpose through local and regional means.

Interested candidates, please submit your resume via email to Marcus Cotton, VP Executive Recruiting.

Exp. 12/07


Executive Vice President/COO:  PrimeWay Federal Credit Union (Houston, TX)

Located in Houston, Texas, with over $475 million in assets, PrimeWay Federal Credit Union is in search of seasoned executive to fill the role of Executive Vice President/COO.  In this highly strategic position, you will be tasked with mapping out strategies to enhance commercial services, member investment services, and lending.  You will also be responsible for all member facing retail operations, including the branch structure, a virtual branch, and the overall sales and service culture of the credit union.  The successful candidate will have an exemplary history of developing strategic initiatives and seeing those initiatives from conception through implementation.  Driving growth, in partnership with the President/CEO, will be the ultimate responsibility for the incoming EVP/COO.  An effective and succinct communication style, coupled with proven leadership skills, is paramount in this role.  Ten plus years of strategic leadership experience bachelor’s degree is required. Please include reference number 1075 when applying.

COMPANY DETAIL:

PrimeWay Federal Credit Union has enjoyed a long history as a reliable and trustworthy credit union in the Houston area. Chartered in 1937, the credit union was organized as the Houston Telephone Federal Credit Union to serve the employees of Southwestern Bell in the Houston area. Today, with six branches and a field of membership that includes Houston, Fort Bend, Washington, and most of Harris County, PrimeWay FCU serves more than 47,900 members and over 150 employers. Through their new management strategy coined as “CARING” for Compassion, Accountability, Real Value, Integrity, New Ideas, and Guidance, the credit union made it their mission to create an environment where people love to work and to do business. Now, PrimeWay FCU has been recognized as one of the nation’s top 101 companies to work for in 2015 by The National Association of Business Resources.

Interested candidates, please submit your resume via email to Katie Blatzer, Executive Recruiter.

Exp. 12/31/17


Accounting Supervisor: Electro Savings Credit Union (St. Louis, MO)

Electro Savings Credit Union is seeking an Accounting Supervisor.  The role of the Accounting Supervisor is to supervise the accounting staff and daily operations of the Accounting Department, prepare financial reports, including annual plan and operating budgets, ensure complete, accurate and timely completion of financial and accounting records for the Credit Union.

Duties and Responsibilities:

  • Oversee the daily operations of the department.  Assist staff with problems and allocates staff resources as needed to maintain schedule and completion dates.  Acquires resources needed to ensure completion of assigned departmental responsibilities.
  • Serve as Credit Union Compliance Officer and do limited internal auditing under the direction of the VP of Finance and CEO.  Oversee internal audit functions and report to Audit Committee the results.
  • Trains, directs, and evaluates employee performance within the department; participates in hiring new employees and recommends promotions/transfers and salary adjustments.
  • Responsible for cash management reporting to the VP of Finance and for posting payroll tax to the general ledger.  Serves as backup for payroll transmission.
  • Perform ALM and NEV analysis.  Develop annual department budget.
  • Works with auditors/examiners on year-end and comprehensive audits.
  • Participates on AD-HOC committee.

Expectations:

  • Ensure department deadlines are met with minimal errors and no errors that result in losses to the Credit Union.  Confirm that the Credit Union's books and general ledger accounts are always in balance.
  • Follow Credit Union policies, procedures, mission and values.  Follow laws and regulations related to this job function.
  • Maintain highly qualified staff, sufficient to meet daily accounting demands.
  • Provide friendly, professional, and accurate and support to all members and associates.
  • Develop accounting controls and internal controls.  Keep management informed of all problematic areas.
  • Ensure the Credit Union is in compliance with NCUA, FABS, and all appropriate regulations.

Qualifications:

Experience:  2 to 5 years of similar or related experience.  Credit Union experience preferred.  Previous supervisory experience required.

Education:  Bachelor's Degree in Accounting, Finance, or related field.

Skills:  Functional with spreadsheets and word processing software.  Strong understanding of accounting procedures.  Strong analytical and problem solving skills.  Ability to work independently.

 

To APPLY use this link:  http://www.ondemandassessment.com/verify/apply/meAemqD/haPDDTDh

Exp. 12/31/17

 


Vice President: Central Communications Credit Union (Independence, MO)

The Vice President is responsible for Operations administration and for significant contributions to the formulation, development, implementation, and administration of Credit Union policies, procedures and business goals.  Organizes, plans, directs, and controls all Operational functions including lending, Member Service check processing, purchasing, facilities, records, and security functions.  Ensure the quality control and verification of Credit Union data processing, reporting, and financial processing, reporting, and financial processes.  Develops policies, procedures, and training to ensure efficient and effective operations.  Supervises and appraises the activities of direct reports and ensures that all services are professionally delivered and members are well served.

Classification:  Exempt
Reports to:  President/CEO
Supervises:  Lending Leader and Branch Leaders

Key Responsibilities:

Team Leadership:

  • Motivates and leads a high performance team.
  • Develops and maintains effective Branch Operations and Lending department through the selection, training, compensation, motivation, termination and review of all department personnel.
  • Provide human resource services for the Credit Union with emphasis in areas of HR policy development, wage/salary administration, performance appraisal programs, employee benefits, recruitment, HR records, orientation, training and development.
  • Provides guidance and direction to employees to assist them in their professional development.

Business Goals:

  • Responsible for driving the credit union to achieve and surpass  goals for sales, profitability, cash flow, growth and other objectives.

Strategy & Operations:

  • Spearheads the development, communication and implementation of effective growth strategies and processes.
  • Collaborates with management team to develop and implement plans for the operational infrastructure of systems, processes and personnel designed to accommodate the growth objectives of the organization.
  • Provides timely, accurate and complete reports on the operating condition of the Credit Union.
  • Ensure that the President is kept fully informed on the conditions and operations of the Credit Union and all important factors influencing them.
  • Ensure the security and maintenance of assets including property, equipment, records, cash and negotiable instruments.
  • Counsel members relating to accounts, ensuring satisfactory resolution of problems and creating a favorable image of the Credit Union; cross-sell Credit Union services when appropriate.
  • Serve as a backup for payroll process.
  • Serve as backup for President when he/she is out of the office/on vacation/etc.
  • Other duties as directed and assigned.

QUALIFICATIONS:

Education/Certification:  Bachelor’s degree (B.A. or B.S.) from a four-year college or university

Experience:

  • Minimum of 5 years’ experience in a financial institution with 3 years in branch administration, sales and service.
  • At least 2 years of supervisory experience managing, directing and developing others.

Skills/Abilities:

  • Strong Leadership and interpersonal abilities.
  • Strong conflict management abilities.
  • Ability to coordinate, manage and direct others.
  • Strong experience in Lending and Human Resources, preferred.

Knowledge:

  • Thorough knowledge of Branch sales and service.
  • Thorough knowledge of the credit union industry, preferred.

Values:

  • Positive Demeanor
  • Team Oriented
  • Self-Starter
  • Growth Minded
  • Resourceful
  • Strong Work Ethic
  • High Integrity

Interested candidates, please forward your resume and salary requirements to: jobs@heartlandcua.org.

Exp. 12/31/17

 

 


Publisher’s Note: Job postings are written by, and included at, the request of the associated organization and are valid at the time of publication. Hiring decisions are made solely at the discretion of the organization requesting publication of the position. Send credit union related job postings to jobs@HeartlandCUA.org. HCUA reserves the right not to publish any submitted posting.