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Director of Compliance:  Heartland Credit Union Association (St. Louis, MO or Overland Park, KS)

The Heartland Credit Union Association is seeking an experienced compliance expert to manage the compliance services provided to association credit unions.  Duties include: setting the strategic direction of the department and leading the compliance team as they research, perform analysis, and answer questions from credit unions regarding state and federal laws, regulations, and other compliance issues.  Create and deliver compliance-based training for credit unions in Missouri and Kansas.  Write articles for newsletters and special releases of a technical, regulatory, and operational nature. 

Bachelor degree in political science or related field is required.  A minimum of two years of supervisory experience required.  Juris doctorate degree and credit union operational experience strongly preferred. Thorough knowledge of the legislative and regulatory processes at the federal and state level required.  Must comprehend technical information and be able to disseminate the information in a user-friendly format.  Excellent oral, written and presentation skills are required.  In-depth knowledge of credit union operations is desired.  Travel of approximately 25% required. 

We offer a competitive salary with excellent benefit package.  Send resume with salary requirements via email.  Or send via mail to:

Human Resources
Heartland Credit Union Association
6800 College Boulevard, Ste. 300
Overland Park, KS  66211

Equal Opportunity Employer

Exp. 08/31/17


Indirect Loan Processor: Frontier Community Credit Union (Leavenworth, KS)

Our Consumer Lending department is looking for an Indirect Loan Processor to join their team.  In this role, you will work with auto dealerships to fund auto loans for our members through the Credit Union Direct Lending (CUDL) system.  In addition to funding, you will support our team and provide assistance to dealerships, retail establishments and third party vendors.  Qualified candidates will have 1-3 years of experience in loan operations and handling sensitive documents.  Are you the processor we are looking for?  Here's what you can expect from the job and what you need to be successful:

Job Duties:

  • Perform loan processing functions including, but not limited to, data entry, filing, document preparation, auditing, and quality assurance
  • Leverage available systems and tools, and apply sound independent judgment when applicable, perform loan processing tasks, and proactively convey needs and requirements as applicable
  • Work efficiently and quickly to meet aggressive service levels while still meeting accuracy requirements and volume expectations
  • Respond to department specific questions; research and resolve member issues

Essential Skills:

  • Minimum 1-3 years’ previous customer service or administrative experience required; financial industry experience preferred
  • Minimum 1-3 years’ previous experience handling sensitive documents in a timely and accurate manner
  • Working knowledge of lending practices and industry standard processes
  • Proficient in the use of loan calculators to execute basic financial mathematics including simple interest calculations and amortization schedules
  • Ability to articulate and apply lending regulations and requirements

Location:  Leavenworth, KS at the Eisenhower location

Schedule:  40 hours a week with occasional Saturdays

If this position describes you, please complete the on-line application at frontierccu.org and email the application along with your resume to kstonemcmiller@frontierccu.org by July 28, 2017.

Exp. 7/28/17


Financial Operations Manager: Infuze Credit Union)

Responsible for directing, coordinating, maintaining, and controlling an accounting system that properly reflects the financial position of the Credit Union. Assists with budgeting, cost accounting, general ledger, accounts payable, accounts receivable, branch statistical reporting, accounting information systems, investment accounting, wholesale funding, and ALM and ALLL modeling.

Position Responsibilities:

  • Effectively supervise and train department staff, ensuring optimal performance.
  • Develop and implement effective accounting strategies, policies, and procedures.
  • Develop short and long-term goals and objectives for the Financial Operations Department.
  • Train, direct, and evaluate employee performance; participate in hiring new employees and recommend promotions/transfers and salary adjustments.
  • Establish and maintain effective communication and coordination with Credit Union personnel and management, and contacts outside of the Credit Union. Participate in external activities, conferences and seminars, to enhance education, build a relevant network of peers, and promote the Credit Union in the community.
  • Assumes responsibility for the effective preparation, maintenance, and reporting of internal and external financial records and analyses.
  • Responsible for all internal and external reporting, including IRS, NCUA, MO Division of CU’s, and external CPA for exams, audits, and general reporting.
  • Establish and maintain effective business relations with vendors, outside auditors, regulators, and professional groups.

Qualifications: A four-year college degree or related and certified experience. Minimum of five years of related progressive experience, preferably in a financial environment.

Physical Requirements:

Perform primarily sedentary work with limited physical exertion and occasional lifting of up to 25 lbs. Must be capable of climbing / descending stairs in emergency situations. Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours whenever required or requested by management. Must be capable of local and area travel as driver.

Must be capable of regular, reliable and timely attendance.

Working Conditions:

Must be able to routinely perform work indoors in climate-controlled private office with minimal noise.

Mental and/or Emotional Requirements:

Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters.

Infuze Credit Union is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Interested candidates, please submit your resume via email to Shelly Den Dekker, HR Specialist.

Exp. 9/15/17


PT Teller: BluCurrent Credit Union (Springfield, MO)

BluCurrent is seeking part time tellers for the Springfield/Nixa area. Tellers perform limited transactional duties to serve members by receiving or paying out funds with high degree of accuracy.  Maintain accurate transactional records, providing basic cash receipt and payment services in accordance with Credit Union policies and procedures.

Requirements:  

  • The position requires 2 years customer service experience. Previous teller experience preferred but not required.
  • Available to work flexible hours Monday through Friday.
  • Saturday hours are required from 8:45 to 1:15.
  • Professional, well-developed interpersonal skills.

BluCurrent Credit Union offers competitive wages, training and advancement opportunities, and Saturday differential pay.

To Apply:  Please upload a resume and apply online at www.blucurrent.org/careers.

Exp. 8/15/17


Assistant Branch Manager: BluCurrent Credit Union (Springfield, MO)

BluCurrent is seeking an Assistant Branch Manager for our Springfield locations to assist in the overall management of the branch.  The assistant branch manager will perform teller duties, member service, and loans as required. Responsible for the maintenance and security of vault cash, money orders, cashier’s checks, and Visa gift cards.

The candidate for this position should be professional with well-developed skills necessary for serving Credit Union members and projecting a positive image as a representative for the Credit Union.

Key Responsibilities:

  • Supervise Member Service Representatives, Specialists, and Tellers, ensuring adequate staffing for optimum member service.
  • Assist the Branch Manager with branch security at all levels to include open/close of the facility, vault, and safe deposit.
  • Comply with Credit Union policies and procedures.
  • Replenish and monitor teller cash and receive excess cash and coin.
  • Provide support to branch staff and other branches when necessary.
  • Act as Senior Branch Manager in the absence of that person.

Requirements

  • Bachelor’s degree in related field or equivalent work experience required.
  • At least one year of experience working in a branch office or related experience preferred.
  • Previous supervisory and financial institution experience preferred.
  • Previous financial institution experience preferred.
  • Should be well versed in information gathering techniques; able to effectively communicate with members, all levels of the organization and with outside parties.

To Apply:  Please upload a resume and apply online at www.blucurrent.org/careers.

Exp. 8/15/17


Consumer Loan Processor: Heartland Credit Union (Hutchinson, KS)

Heartland Credit Union has locations in Hutchinson, Haven, Newton and Wichita. We have an opening for a Consumer Loan Processor.  Our Loan Processing department provides in-house support for all Heartland lending departments including consumer, mortgage, commercial and indirect. We are looking for a detail oriented individual who enjoys customer service.  Must be able to work in a face-paced environment.

SCHEDULE:  This person will work a flexible schedule between 8:00 a.m. 6:00 p.m. Some Saturdays required from 9:00 a.m. to 12:00 p.m.

LOCATION:  Our Loan Processing department is located in the Support Center at 4000 N. Monroe in Hutchinson.

The successful candidate will have the following responsibilities:

  • Prepares paperwork related to consumer loan applications.
  • Runs reports, retrieves credit information, loan rates and other applicable data in order to complete loan paperwork.
  • Updates loan documents based on department procedures and disperses funds to members.
  • Sends final loan documents to members and lending staff.
  • Assists members and lending staff with any questions related to the loan process including promotions, rates, balances, and payoff amounts.
  • Processes appropriate weekly, quarterly and annual reports and updates internal processing system as needed.
  • Supports and assists other loan processing personnel as necessary.
  • Provides exceptional service and support to frontline lending staff and other HCU staff members.
  • Cross-trains within the Loan Processing department to provide assistance and back-up for other team members.
  • Provides superior service to our members and HCU staff.
  • Ensures members are promptly and professionally served.
  • Attends meetings and training sessions as required.
  • Pro-actively supports and advances HCU's brand platform.
  • Performs all other duties as assigned.

EDUCATION/CERTIFICATIONS:  High school graduate or equivalent.

EXPERIENCE:

  • Previous experience with lending or loan processing preferred.
  • At least one to two years of office relate experience required.

SKILLS:

  • Accuracy and attention to detail.
  • Well organized.
  • Good verbal and public relations skills.
  • Experience using MS Suite including Outlook, Excel and Word.

PHYSICAL REQUIREMENTS:

  • Sedentary work; sitting most of the time.
  • Exerts up to 10bs.of force occasionally.

OTHER REQUIREMENTS:  Must have a valid driver's license.

For more information, or to apply now, you must go to the website below.  Please DO NOT email your resume to us as we only accept applications through our website.

https://www.applicantpro.com/j/603030-184187

Exp. 9/05/17


Director of Marketing: Kansas City Credit Union (Kansas City, MO)

Responsible for developing, implementing and maintaining the Credit Union’s overall strategic vision for the brand and execute through creative design, development and effective channel strategy.  Utilize traditional, digital and social media techniques to attract new members, increase product volume and grow wallet share.  Monitor all marketing programs, advertising campaigns, promotions, delivery systems, and community service activities.

Principle Duties and Responsibilities:

  • Act as a thought-leader and change-agent for the Credit Union; including all aspects of branding, public image, advertising strategy, media relations, sales campaigns, and marketing metrics
  • Work in collaboration with various departments to continuously refine comprehensive go to market plans across multiple channels and market segments
  • Utilize critical market & competitive market trend research to segment and define target markets, refine and improve the product value proposition and implement the best market penetration strategy
  • Develop the organization’s marketing communications materials including collateral and direct response programs, and web/interactive/social media
  • Research and recommend product or service enhancements to provide quality member service and to meet the financial needs of members
  • Ensures the budget adheres to the Marketing Plan and Credit Union Strategic Plan
  • Establish relationships with the corporate representatives at our Select Employee Groups (SEGs)
  • Make formal presentations to our SEGs or business prospects to promote benefits of credit union services to encourage new business: answer questions, and provide a resource that encourages participation
  • Facilitate internal sales promotions and assist with the preparation of promotional items and meetings that support sales campaigns
  • Track analytics and report to executive team on marketing campaign results and ROI

Qualifications:

  • 5 years of well-rounded marketing experience in positions of increasing responsibility, with a focus on marketing expansion and identifying market trends
  • An understanding of all aspects of email marketing, online advertising, and public relations including differing media outlets
  • Experience working with a variety of traditional and modern marketing and communications functions
  • Professional, well-developed interpersonal skills are essential for communicating information to staff and projecting a positive image as a representative of the credit union
  • Possess an awareness of all laws and regulations, plus developments and trends within the credit union industry, which may affect marketing and advertising
  • Flexibility to work hours as required by the Vice President

Interested candidates, please submit your resume via email to Kurt Kabula, Vice President  kkabula@kccu.net

Exp. 09/12/17


Loan Officer - Full-Time: Service 1 Federal Credit Union (Neosho, MO)

Position Summary:

Service 1 FCU of Neosho Missouri is seeking a driven professional to fill the position of Full-Time Loan Officer. Candidate must be self-motivated, team oriented and possess strong analytical and problem-solving skills as well as the ability to ensure compliance with policies, procedures and Federal regulations. Employees in this position will be trained to assist members and potential members with their Credit Union lending needs, explain and cross-sell services and products, set up new memberships, process loan requests, and respond to member's questions and concerns. Previous consumer lending experience and advanced education preferred. Essential functions include:

  • Assist members with the loan application process over the phone and/or electronically.
  • Calculate debt-to-income and other ratios for loan applicants.
  • Determine collateral needs and payment plans for members applying for loans.
  • Approve or deny loan applications.
  • Work with member to provide recommendations or alternative options for other possible ways to secure a loan in future of loan is denied.
  • Complete loan documents, verify accuracy, and disburse loans when approved.
  • Cross-sell lending and other credit union products.  Ask for the member’s business.

Education and Experience Requirements:

  • 2 years of college level coursework in a related field preferred
  • 3-5 years lending experience OR equivalent combination of education and experience                

Required Skills:

  • Excellent written/verbal communication skills
  • High level of accuracy and attention to detail
  • Ability to work independently and complete assigned tasks within identified timeframes
  • Possess strong organizational and planning skills

Service 1 FCU provides a comprehensive benefit package.  Wages commensurate with experience.  EOE. 

Submit resume and salary requirements via email to careers@service1fcu.com or mail to Service 1 FCU, Attn: Careers, PO Box 96, Neosho, MO 64850.


Systems Program Analyst:  Infuze Credit Union (Fort Leonard Wood, MO)

GENERAL DUTIES:  Is under the general direction of the VP, Information & Technology/Security Officer.  Job duties to include but not limited to:

  • Analyzes and evaluates existing or proposed systems, and devises innovative computer programs, systems, and related procedures to process data.
  • Prepares program specifications and diagrams, and develops coding logic flowchart.
  • Encodes, tests, debugs, and installs the operating programs and procedures in coordination with computer operations and user departments.
  • Uses a full range of programming tasks, including program design, program coding, debugging and documentation for the core data processing system, and peripherals, including data manipulation, input and output routines reflecting a variety of equipment configurations.

QUALIFICATIONS:

  • A Bachelor’s degree in related subject preferred. Certifications such as MCSA, MCAD, MCSD, MCDBA desirable.
  • A minimum of three years of experience required, a combination of experience and education may be considered.
  • Working knowledge of Microsoft SQL, HTML, ASP, XML, JavaScript, Perl, .NET and Visual Basic.
  • Prefers knowledge and experience in Symform, UNIX/AIX, Symitar Episys PowerOn, Microsoft Access, Microsoft IIS / Apache, SQL Server Database administration, knowledge of web applications, development languages and web development tools.
  • The ability to motivate or influence senior level personnel, internally or externally, is a key component of the job, requiring a significant level of expertise, credibility, influence and trust.  Must be able to explain advanced technological concepts in a simple and easy way to understand.
  • Must be able to accurately relay information in an efficient and clear manner when required. Understanding of financial institution operations and output requirements preferred.

Physical Requirements:  Perform primarily sedentary work with limited physical exertion and occasional lifting of up to 20 lbs. Must be capable of climbing / descending stairs in emergency situation. Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator. Must be able to regularly perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours whenever required or requested by management. Must be capable of regular, reliable and timely attendance.

Working Conditions:  Must be able to routinely perform work indoors in climate-controlled private office with minimal noise.

Mental and/or Emotional Requirements:

  • Must be able to perform job functions independently and work effectively either on own or as part of a team.
  • Must be able to plan and direct the work activities of self and others.
  • Must be able to read and carry out various written instructions and follow oral instructions.
  • Must be able to speak clearly and deliver information in a logical and understandable sequence.
  • Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public.
  • Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace.
  • Must be able to effectively handle multiple, simultaneous, and changing priorities.
  • Must be capable of exercising highest level of discretion on both internal and external confidential matters.

Infuze Credit Union is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Interested candidates please submit your resume via email to Shelly Den Dekker, HR Specialist.

Exp. 08/31/17


Retail Sales Manager: United Consumers (Independence, MO)

United Consumers Credit Union located in Independence, MO (Kansas City) is seeking a Retail Sales Manager to increase consumer lending for their Financial Services Department.

Responsible for supervising and developing Financial Service Representatives. Represents the Credit Union at community functions and professional organizations. Responsible for development of new business relationships and increasing membership. Increases business relationships with present members.

Essential Functions & Responsibilities:

  • Coordinates and trains Financial Service Representatives. Helps to develop and coordinate new business in cooperation with the Branch Managers. Actively participates and seeks opportunities for real estate community contacts and relationship building.
  • Responsible to work with management to create the marketing program, implementation of marketing plan, including developing and maintaining marketing materials and calendar.
  • Keeps staff, SEG Groups and members informed of Credit Union marketing, community opportunities and new business/member opportunities. Maintains high product knowledge by determining and finding opportunities for learning, new selling techniques, new products and market trends.
  • Responsible for organizing community interaction and representing the Credit Union at community functions to develop business relationships.
  • Performs other job related duties as assigned by the President and Executive Vice President.
  • Responsible for analysis of relevant statistics and preparing reports regarding the business development plan, reporting results and making recommendations to management.

Performance Measurements:

  1. Provides Members/customers with extraordinary member service and the utmost confidentiality to each member.
  2. Maintains a variety of relationships outside the Credit Union at civic and trade functions and professional organizations.
  3. Maintains an excellent knowledge of all products and services offered by the Credit Union; to be knowledgeable of competitors and their products, services and marketing efforts.
  4. Assists in meeting the specified Credit Union goals and objectives including new loan growth, new deposit growth, new membership growth and new SEG relationships.
  5. Maintains professional work environment and businesslike appearance at all times.
  6. Generates reports pertaining to business growth and further development of existing membership.
  7. Maintains a dependable record of attendance and timeliness.

Interested candidates please send resume via email to Kelly Black, Director of Human Resources/Training.

Exp. 08/31/17


Chief Operations Officer:  Sunlight Federal Credit Union (Cody, WY)

Sunlight Federal Credit Union, with over $106 million in assets, located just outside of Yellowstone National Park in beautiful Cody, Wyoming, is seeking a seasoned executive to assist in the overall management of the credit union.

Working in partnership with the President/CEO, you will have direct responsibility for all branch activities, including, front end and back end operations. Additionally, the chief operations officer will be responsible for compliance to, and development of, company policies and procedures. The ideal candidate will be well versed in overall credit union operations, and have an in-depth understanding of HR regulations. Bachelor’s degree preferred. Please include reference number 1072 when applying.

COMPANY DETAIL:  Sunlight Federal Credit Union has four branches in Cody, Powell, Worland, and Sheridan, Wyoming serving more than 10,900 members. Chartered in 1953, Sunlight Federal Credit Union is committed to providing quality and convenient services to meet the financial needs of its members. The credit union offers a variety of products and services such as a mobile app, safety deposit boxes, credit cards, and a variety of loans.

Interested candidates submit your resume via email to Jaime Jordan.

Exp. 7/29/17


Branch Manager:  Heartland Credit Union (Newton, KS)

Heartland Credit Union has locations in Hutchinson, Newton, Haven and Wichita. We are looking for a Branch Manager to lead the operation, sales, and growth efforts or our Newton Branch, 2201 S. Kansas Avenue, Newton.

SCHEDULE:  Must be available from 7:15 a.m. to 6:30 p.m. Monday - Friday. Some Saturdays required.

ABOUT THIS POSITION:  The Branch Manager is responsible for the success of the branch including profitability, sales, service, community involvement and staff development. They direct and administer the growth, business development, and operational efforts of the branch. The successful candidate will be responsible for the following activities:

  • Directs and administers the growth, business development, and operational efforts of the branch.
  • Participates in business development activities such as seeking out new business, in person, on the phone, via email, or other methods.
  • Provides leadership to strive toward, meet, and exceed short and long-term goals.
  • Provides oversight of day-to-day branch operations.
  • Manages the hiring, training, coaching and development of staff including two full-time Financial Services Representatives and one Financial Services Assistant.
  • Works with the Sales department to coordinate and plan sales and service efforts and activities.
  • Provides guidance to staff regarding operational functions, lending, service, and sales.
  • Receives, reviews, and processes applications for consumer (auto, personal, and consolidation), home equity, credit card, and overdraft account loans.
  • Opens new accounts, renewing and redeeming certificate accounts, financial counseling and assisting members with other financial needs.
  • Helping as needed with a variety of other branch activities including:
  1. Teller duties, processing deposits, withdrawals, loan payments, and cashiers' checks, money orders, and cash advances.
  2. Maintaining oversight of regular balancing of vault, cash dispenser and ATM according to established procedures. Monitoring and maintaining cash supply at appropriate levels. Overseeing the ordering, dispensing, and shipping of cash by Assistant Branch Manager or Vault Teller.
  3.  Professionally cross sells all HCU products and services.
  4.  Builds relationships with consumer and business members.
  5.  Actively participating and representing Heartland in various community, civic, and professional organizations.
  6.  Assisting in other areas as needed.
  7.  Ensures members are promptly and professionally served.
  8.  Ensures staff are trained and coached.
  9.  Maintains knowledge of credit union products and services.
  10.  Attends meetings and training sessions as required.
  11.  Provides superior service to our members and staff.
  12.  Pro-actively supports and advances HCU's brand platform.
  13.  Performs all other duties as assigned.

EDUCATION/CERTIFICATION:  College degree in business, finance, or related field preferred.

EXPERIENCE:

  • Thorough knowledge of financial services and products.
  • Understanding of related legal and regulatory requirements.
  • Familiarity with financial institution branch functions, policies, and procedures.
  • At least three years of related experience in a financial institution and lending required.
  • Minimum of two years of leadership experience preferred.

SKILLS:

  • Strong interpersonal, leadership, and supervisory skills.
  • Proven sales and business development skills.
  • Well organized.
  • Ability to operate related computer applications and related business equipment.
  • Attention to detail.
  • Ability to maintain an effective and efficient workflow.

OTHER REQUIREMENTS:

  • Must currently live in Newton or willing to relocate.
  • Valid driver's license.
  • Will be required to become a Certified Credit Union Financial Counselor (CCUFC) through CUNA's FiCEP program. Certification fees are paid for by HCU.
  • Will be required to become registered through the National Mortgage Licensing System and Registry (NMLS) under the SAFE Act of 2008. Fees paid for by HCU.

PHYSICAL REQUIREMENTS:

  • Required to sit, stand, and walk.
  • Standing for extended periods of time.
  • Exerts up to 10 lbs. of force occasionally.

For more information, or to apply now, you must go to the website.  Please DO NOT email your resume to us as we only accept applications through our website.

Exp. 08/27/17


Vice President of Sales & Service: Cy-Fair Federal Credit Union (Houston, TX)

With over $240 million in assets, Cy-Fair Federal Credit Union located in Houston, Texas, is currently in search of a Vice President Sales & Service.  This individual will champion the sales culture, and strive to exceed service level expectations by leading the staff with motivational leadership techniques and skills.  The successful candidate will achieve exceptional service standards by leveraging technology, instilling accountability, coaching/mentoring, and fostering a high energy environment within the branch structure and call center.  The ideal candidate will have strong operational experience, proven leadership skills, and a history of successfully driving service standards within a financial institution.

Additionally, a fundamental understanding of lending products, services and loan promotions; and the ability to extract and utilize CRM data is ideal.

Bachelor’s degree is required.

Interested candidates please submit your resume via email to Jaime Jordan.

Exp. 7/30/17


Part-Time Teller:  Members 1st Credit Union (St. Louis, MO)

Members 1st Credit Union is looking for a Part Time Teller at our Mattis location to perform various teller and clerical duties. Qualified applicants must possess a pleasant and friendly personality, dependable and flexible, basic to intermediate personal computer skills, cash handling and knowledge of Microsoft Office and a high school diploma or equivalent. The position will be approximately 27 hours per week. Schedule will typically work Monday and Friday 11 a.m. - 6 p.m.; Tuesday and Thursday 9 a.m. - 4:30 p.m. Some flexibility in schedule may be required. Please forward a current resume for consideration vai email or drop off in their office at 4702 Mattis Road, St. Louis, MO  63128.

Members 1st Credit Union is an Equal Opportunity Employer (EEO/AA/D/V).

Exp. 9/30/17


Chief Financial Officer: Education First FCU (Beaumont, TX)

With over $360 million in assets, Education First Federal Credit Union, located in Beaumont, Texas, is seeking to fill the newly created position of Chief Financial Officer.  Reporting directly to the President/CEO, this individual will oversee the accounting and finance functions, compliance & fraud, wealth management, and information technology.  The credit union will rely on the incoming CFO to enhance the investment portfolio, capitalize on cash management opportunities, and streamline a cohesive team focused on providing internal customer service.  The ideal candidate will have in-depth experience in:  managing the general ledger & balance sheet, asset liability management, implementing fiscal controls, and pricing products & services.

Additionally, this individual will have a strong background in audit and will have demonstrated the ability to foster relationships with examiners.  A fundamental understanding of technology, the ability to act as a change agent, and extensive coaching & mentoring skills are essential.  Five plus years of management experience within a financial institution, coupled with a Bachelor’s degree is required.  

COMPANY DETAIL:  With 10 locations serving members in Hardin, Jasper, Jefferson, Newton, Orange, and Tyler counties, Education First Federal Credit Union serves more than 35,000 members. The mission of Education First is to maintain a sound financial institution and provide services in a friendly and responsive atmosphere. Since 1993, Education First has been dedicated to educators, their families, and many other members who have joined the credit union along the way, sharing in their steady growth and believing in the cooperative spirit that is unique to credit unions. To exemplify their dedication to education, Education First’s program “We’re Paying It Forward!” has donated more than $69,000 to local schools since its’ inception in 2014.

Interested candidates submit your resume via email to Jaime Jordan, Executive Recruiter, at 832-200-8717.


Assistant Vice President of Commercial Services: Heartland Credit Union (Hutchinson, KS)

Heartland Credit Union has locations in Hutchinson, Haven, Newton and Wichita. We are looking for an Assistant VP of Commercial Services to lead our commercial services department. This person will work from our Hutchinson branch located at 900 E. 23rd Ave.

DUTIES:

  • Responsible for short- and long-term planning, organizing, and directing the activities of the Commercial Services Department.
  • Oversees all commercial services functions including business accounts and deposits, loan requests and processing, property management, sales, and related collections activities.
  • Oversees and monitors the commercial loan and commercial deposit portfolios.
  • Develops and implements departmental policies and procedures and modifies as needed.
  • Leads staff by creating goals, training, conducting performance evaluations and leading staff meetings.
  • Ensures commercial services activities are conducted in accordance with established standards. Ensures commercial services are delivered professionally and efficiently.
  • Responsible for promoting HCU commercial products and services as a professional sales representative to all assigned existing and prospective accounts..
  • Meets with and interviews potential borrowers to consider loan requests.
  • Discusses loan programs, alternatives, credit criteria, interest rates, etc.
  • Monitors and reviews construction and development loans.
  • Serves commercial members and potential members promptly and professionally.
  • Provides general HCU information and cross sells services.
  • Provides education and training about commercial services to other departments as needed.
  • Pro-actively supports and promotes a superior service environment.
  • Builds relationships with staff and business members.
  • Represents Heartland at community events.
  • Attends and participates in meetings and training as required.
  • Actively contributes to positive, professional working environment.
  • Assists in other areas as needed.

EDUCATION/CERTIFICATIONS:  College degree in business, finance, or a related field; or equivalent experience.

EXPERIENCE:

  • Minimum of five years of commercial/business lending experience required.
  • Previous supervisory experience preferred.

SKILLS:

  • Strong leadership and supervisory skills.
  • Excellent financial analysis abilities.
  • Solid communication and negotiation abilities.
  • Excellent public relations skills.
  • Experience using related computer applications including MS Office Suite.

OTHER REQUIREMENTS:

  • Valid driver's license.
  • Requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. Will be subject to the required registration process, which includes fingerprinting and a criminal background screening. Fees are paid for by Heartland Credit Union.

PHYSICAL REQUIREMENTS:  Sedentary work. Ability to lift up to 10 lbs. occasionally.

For more information, or to apply now, you must go to the website.  Please DO NOT email your resume to us as we only accept applications through our website  (https://www.applicantpro.com/j/525567-184187).

Exp. 7/31/17


Branch Manager: Heartland Credit Union (Newton, KS)

Heartland Credit Union has locations in Hutchinson, Newton, Haven and Wichita. We are looking for a Branch Manager to lead the operation, sales, and growth efforts or our Newton Branch.

LOCATION:  2201 S. Kansas Avenue, Newton.

SCHEDULE: Must be available from 7:15 a.m. to 6:30 p.m. Monday - Friday. Some Saturdays required.

ABOUT THIS POSITION

The Branch Manager is responsible for the success of the branch including profitability, sales, service, community involvement and staff development. They direct and administer the growth, business development, and operational efforts of the branch.

The successful candidate will be responsible for the following activities:

  • Directs and administers the growth, business development, and operational efforts of the branch.
  • Participates in business development activities such as seeking out new business, in person, on the phone, via email, or other methods.
  • Provides leadership to strive toward, meet, and exceed short and long-term goals.
  • Provides oversight of day-to-day branch operations.
  • Manages the hiring, training, coaching and development of staff including two full-time Financial Services Representatives and one Financial Services Assistant.
  • Works with the Sales department to coordinate and plan sales and service efforts and activities.
  • Provides guidance to staff regarding operational functions, lending, service, and sales.
  • Receives, reviews, and processes applications for consumer (auto, personal, and consolidation), home equity, credit card, and overdraft account loans.
  • Opens new accounts, renewing and redeeming certificate accounts, financial counseling and assisting members with other financial needs.
  • Helping as needed with a variety of other branch activities including: teller duties, processing deposits, withdrawals, loan payments, and cashiers' checks, money orders, and cash advances.
  • Maintaining oversight of regular balancing of vault, cash dispenser and ATM according to established procedures. Monitoring and maintaining cash supply at appropriate levels. Overseeing the ordering, dispensing, and shipping of cash by Assistant Branch Manager or Vault Teller.
  • Professionally cross sells all HCU products and services.
  • Builds relationships with consumer and business members.
  • Actively participating and representing Heartland in various community, civic, and professional organizations.
  • Assisting in other areas as needed.
  • Ensures members are promptly and professionally served.
  • Ensures staff are trained and coached.
  • Maintains knowledge of credit union products and services.
  • Attends meetings and training sessions as required.
  • Provides superior service to our members and staff.
  • Pro-actively supports and advances HCU's brand platform.
  • Performs all other duties as assigned.

EDUCATION/CERTIFICATION: College degree in business, finance, or related field preferred.

EXPERIENCE:

  • Thorough knowledge of financial services and products.
  • Understanding of related legal and regulatory requirements.
  • Familiarity with financial institution branch functions, policies, and procedures.
  • At least three years of related experience in a financial institution and lending required.
  • Minimum of two years of leadership experience preferred.

SKILLS:

  • Strong interpersonal, leadership, and supervisory skills.
  • Proven sales and business development skills.
  • Well organized.
  • Ability to operate related computer applications and related business equipment.
  • Attention to detail.
  • Ability to maintain an effective and efficient workflow.

OTHER REQUIREMENTS:

  • Must currently live in Newton or willing to relocate.
  • Valid driver's license.
  • Will be required to become a Certified Credit Union Financial Counselor (CCUFC) through CUNA's FiCEP program. Certification fees are paid for by HCU.
  • Will be required to become registered through the National Mortgage Licensing System and Registry (NMLS) under the SAFE Act of 2008. Fees paid for by HCU.

PHYSICAL REQUIREMENTS:

  • Required to sit, stand, and walk.
  • Standing for extended periods of time.
  • Exerts up to 10 lbs. of force occasionally.

For more information, or to apply now, you must go to this website:  https://www.applicantpro.com/j/581287-184187       

Please DO NOT email your resume to us as we only accept applications through our website.

Exp. 7/25/17            


Member Service Representative (Part-Time):  CSD Credit Union (Kansas City, MO)

CSD Credit Union is now searching for an individual with teller experience to become a part of our organization.  This person needs to be customer service orientated and be willing to learn and perform several different job duties.  Hours will vary from 12 to 20 hours per week.  Must be able to work Saturdays.

Please send your resume to : CSD Credit Union, Attn: Tony DiGiovanni, 8510 E. Bannister Rd., Kansas City, Mo. 64134, or via email.

Exp. 07/31/17


Business Development Representative: First Community Credit Union (Chesterfield, MO)

There is an immediate opening for an experienced Business Development Representative to increase our commercial loan portfolio by actively soliciting new business in the community. The ideal candidate will have a good understanding of corporate and personal financial information, an in depth knowledge of commercial lending products and services, a proven track record of success in sales, be self motivated and have excellent interpersonal and communication skills. SBA experience a plus.

Interested candidates submit your resume via email to Casey Chambers, Staffing Specialist.

First Community is an Equal Opportunity Employer (EEO/AA/D/V).

Exp. 07/31/17


Human Resources Director: Infuze Credit Union (Fort Leonard Wood, MO)

Direct and coordinate all personnel activities toward achieving the credit union’s objectives, in accordance with policies. Responsible for the supervision and management of the Credit Union’s Human Resources functions. Directs the development and implementation of personnel policies and guidelines. Oversees salary administration, employee benefits, payroll, regulatory compliance, recruitment, worker’s compensation, and safety and health. Provides advice and guidance on the interpretation of personnel policies as they relate to individuals and to Credit Union objectives. Overall maintenance of personnel records and submission of required federal, state, and local reports relating to personnel matters.

Position Responsibilities:

  • Directs activities of Human Resources Department, in accordance with credit union policies and objectives.
  • Ensures availability of competent, qualified personnel for key positions within the credit union. Manages the recruiting and selection activities of the company to identify needed critical skills, employ, place, and/or transfer internal and external executives, managers, professionals, technicians, and support staff to ensure adequate staffing levels.
  • Promotes all aspects of any department project and allocates financial and talent resources appropriately.
  • Ensure company compliance with FMLA, ADA, HIPAA, FLSA, EEOC and other federal, state and local laws.
  • Directs the planning, design, implementation and administration of all Human Resources related Training programs to maintain the organization’s objectives and competitive position in the market.
  • Involvement with Charitable/Civic Organizations in our community on a regular basis.
  • Ensures sound working relationships with Internal Staff, State Examiners, NCUA Examiners, and the CPA Audit Firm on internal/external audits, reviews, and regulatory examinations.

Qualifications:

  • Minimum of Bachelor’s Degree in Human Resources or related field or equivalent combination of education and experience.
  • 5 years or more of Human Resources and management experience required. Credit Union experience preferred.

Physical Requirements: Perform primarily sedentary work with limited physical exertion and occasional lifting of up to 20 lbs. Must be capable of climbing / descending stairs in emergency situation. Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours whenever required or requested by management. Must be capable of travel by automobile (as driver and passenger), commercial airlines, rental vehicles and public transportation and be able to lodge in public facilities. Must be capable of regular, reliable and timely attendance.

Working Conditions: Must be able to routinely perform work indoors in climate-controlled private office with minimal noise.

Mental and/or Emotional Requirements: Must be able to perform job functions independently and work effectively either on own or as part of a team. Must be able to plan and direct the work activities of self and others. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of member service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters.

Infuze Credit Union is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Interested candidates, please submit your resume via email to Shelly Den Dekker, Human Resource Specialist.

Exp. 6/30/17


External Mortgage Loan Officer: Neighbors Credit Union (St. Louis, MO)

Are you looking for a mortgage lending position to combine your mortgage lending expertise, people skills, and enthusiasm for sales? The External Mortgage Loan Officer at Neighbors Credit Union delivers a world-class customer service experience that makes us the financial institution of choice.

Who you are:
As an External Mortgage Loan Officer, you will serve as primary contact with all parties on individual loans originated, from application to closing. Your interactions with our members will highlight the value that our mortgage lending products have to offer.

Who we are:
Neighbors Credit Union is a growing, not-for-profit, full-service financial institution that was established in 1928. Here our employees have a simple purpose: to provide awesome member experiences!  And at Neighbors Credit Union, you will be part of a team that always puts people before profits.

Our Mission:
Providing awesome member experiences through innovative products, superior service, and trusted advice, while strengthening our community with financial education.  We are dedicated to the success of our members and employees to ensure we are the financial institution of choice.

Primary Responsibilities:

  • Primarily responsible for spending the majority of the day outside of the credit union to develop external business partners to gain business with non-credit union members.
  • Establish and maintain member referral relationships with realtors, builders, developers, and others.
  • Oversee the loan process, including:
    • Counseling and prequalifying potential members
    • Completing applications and obtaining all supporting documents
    • Monitoring loan status and ensuring conformity with terms
    • Assisting in the collection of additional documents and communicating loan status to all parties
    • Providing guidance to loan processors regarding coordination of workflow and files in process
    • Closing the mortgage loan
  • Maintain current knowledge on mortgage products, underwriting guidelines and industry regulations

Qualifications:

  • Three (3) years of prior mortgage lending experience.
  • Experience with secondary market originating and underwriting guidelines
  • Able to develop new business with limited supervision.
  • Knowledge of compliance regulations
  • Excellent customer service skills
  • Advanced math and basic accounting skills with the ability to perform complex mathematical calculations
  • Proficient computer skills relevant to Microsoft Office Suite

Rewards:

  • This position is full-time and will be eligible for benefits including medical, dental, life insurance, disability insurance, flexible spending accounts, and a 401(k) plan with matching contributions.
  • We have excellent opportunities for career advancement and professional development.

Interested candidates, submit your resume via email to Monica Burnett, VP Human Resources.

Exp. 06/30/17


Personal Financial Representative: Neighbors Credit Union (Ellisville, MO)

Are you looking for a customer service position to combine your awesome people skills, enthusiasm for technology and sales experience? The Personal Financial Representative (PFR) at Neighbors Credit Union delivers a world-class customer service experience that makes us the financial institution of choice.

Who you are:
As a PFR you are the face of NCU.  Your interactions with our members will highlight all the awesome new products and services we have to offer.  You will be trained on Apple and Android products to guide and educate our members in their selection of products and services to enhance their financial lives. You will use your problem-solving skills to ensure swift resolutions to member concerns. PFRs come from every sort of professional background. What matters is the ability to use all your skills and knowledge to enhance the experience of our members.

Who we are:
Neighbors Credit Union is a growing, not-for-profit, full-service financial institution that was established in 1928. Here our employees have a simple purpose: to provide awesome member experiences!  And at Neighbors Credit Union, you will be part of a team that always puts people before profits.

Our Mission:
Providing awesome member experiences through innovative products, superior service, and trusted advice, while strengthening our community with financial education.  We are dedicated to the success of our members and employees to ensure we are the financial institution of choice.

Primary Responsibilities:

  • Welcome members, identify their needs, and offer products and services to members based on their needs. Responsible for managing the member relationship.
  • Responsible for successfully contributing to the branch sales goals and meeting individual sales goals.
  • Assists and educates members on the use of all electronic service delivery channels offered both in the branch and through their personal devices.
  • Ensures compliance with all related federal and state regulations, Credit Union policies and procedures.

Qualifications:

  • Possesses exceptional interpersonal and communication skills. Ensures members receive personal service tailored to their needs.
  • Possesses exceptional decision making skills.  Works independently and makes appropriate decisions.
  • Comfortable using and demonstrating the latest technology. Actively works toward obtaining basic knowledge on Credit Union electronic service delivery channels including ITMs, mobile devices, and service offerings through Online Banking including Bill Pay, budgeting tools, online account opening, ATMs, transfer options, etc.
  • Demonstrates strong sales skills.
  • Proven ability to multitask.

Job Requirements:

  • A minimum of one year of sales/operations experience with increasing responsibility.
  • Proven experience in technology usage and demonstration. Uses online tools for personal banking. Uses electronical delivery channels at FI as well as other merchant/service offerings.

Education:
High school diploma or equivalent in combination with employment based financial courses.

Hours of Operation:
This position is located at our new branch under construction in Ellisville, MO.
9:00 am to 5:00 pm Monday through Thursday
9:00 am to 6:00 pm Friday
9:00 am to 1:00 pm Saturday

Rewards

  • This position is part-time! We offer flexibility to succeed while balancing your personal and professional lives.
  • The base salary range for this position is $14.00 to $17.50 per hour.
  • At NCU, we believe hard work should be rewarded.  Your compensation will include opportunities for monthly bonuses and incentives.
  • We have excellent opportunities for career advancement and professional development.

Interested candidates, submit your resume via email to Monica Burnett, VP Human Resources.

Exp. 7/31/17


AVP of Commercial Services: Heartland Credit Union (Hutchinson, KS)

Heartland Credit Union has locations in Hutchinson, Haven, Newton and Wichita. We are looking for an Assistant VP of Commercial Services to lead our commercial services department. This person will work from our Hutchinson branch located at 900 E. 23rd Ave.

DUTIES

  • Responsible for short- and long-term planning, organizing, and directing the activities of the Commercial Services Department.
  • Oversees all commercial services functions including business accounts and deposits, loan requests and processing, property management, sales, and related collections activities.
  • Oversees and monitors the commercial loan and commercial deposit portfolios.
  • Develops and implements departmental policies and procedures and modifies as needed.
  • Leads staff by creating goals, training, conducting performance evaluations and leading staff meetings.
  • Ensures commercial services activities are conducted in accordance with established standards. Ensures commercial services are delivered professionally and efficiently.
  • Responsible for promoting HCU commercial products and services as a professional sales representative to all assigned existing and prospective accounts..
  • Meets with and interviews potential borrowers to consider loan requests. Discusses loan programs, alternatives, credit criteria, interest rates, etc.
  • Monitors and reviews construction and development loans.
  • Serves commercial members and potential members promptly and professionally.
  • Provides general HCU information and cross sells services.
  • Provides education and training about commercial services to other departments as needed.
  • Pro-actively supports and promotes a superior service environment.
  • Builds relationships with staff and business members.
  • Represents Heartland at community events.
  • Attends and participates in meetings and training as required.
  • Actively contributes to positive, professional working environment.
  • Assists in other areas as needed.

EDUCATION/CERTIFICATIONS: College degree in business, finance, or a related field; or equivalent experience.

EXPERIENCE:

  • Minimum of five years of commercial/business lending experience required.
  • Previous supervisory experience preferred.

SKILLS:

  • Strong leadership and supervisory skills.
  • Excellent financial analysis abilities.
  • Solid communication and negotiation abilities.
  • Excellent public relations skills.
  • Experience using related computer applications including MS Office Suite.

OTHER REQUIREMENTS:

  • Valid driver's license.
  • Requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. Will be subject to the required registration process, which includes fingerprinting and a criminal background screening. Fees are paid for by Heartland Credit Union.

PHYSICAL REQUIREMENTS: Sedentary work. Ability to lift up to 10 lbs. occasionally.

Interested candidates submit resume via email to Tasha Erickson, AVP of Commercial Lending

Exp. 06/30/17


Vice President of Marketing: Heritage Federal Credit Union (Newburgh, IN)

POSITION PURPOSE:  This position is responsible for driving business into the credit union by developing, implementing, and maintaining a strategic marketing plan, which includes business development, digital, social media, website, traditional marketing avenues, advertising and campaign development, branding, and outreach initiatives that contribute to growth and success of the credit union.  The position will also be involved in the development and execution of key directives as outlined in the overall credit union strategic plan.

ESSENTIAL FUNCTIONS AND BASIC DUTIES

  • Performs the following duties in relation to the oversight of the marketing function, the data analysis function, and the digital marketing function of the marketing department.

a.  Responsible for gaining intimate knowledge of each market, current and prospective members businesses, advertising channels, local events, local organizations, and opportunities within each marketplace.  Ensures that the credit union is in front of the right audiences at the right time with the right messaging.  Deeply understands the differences in our various markets. Responsible for targeted and segmented marketing strategies.

b.  Works closely with the Chief Marketing and Member Service Officer to develop the marketing plan, utilizing the knowledge of each market.  The marketing plan will include advertising campaigns utilizing multimedia channels, events, sponsorships, donations, social media, and publicity. Ensures that all marketing efforts support the brand and are appropriately positioned for the market and target audiences. Develop strategies that optimize member, deposit, and loan growth.  Responsible for driving all product promotions and campaigns.

c.  Manages the marketing budget, spend, and effectiveness.

d.  Responsible for overseeing external marketing agencies as well as all marketing vendors and ensuring that their deliverable meets the stated objective and brand standards.

e.  Maintains a strategic communication plan and program, through which a consistent and appropriate content-based image is conveyed to a variety of audiences and which allows for sufficient flexibility to accommodate the diverse needs and activities of the credit union.

f.  Oversees the credit union's CRM (Customer Relationships Management System), MCIF (Member Customer Information File) database, calculating projections and results of all marketing campaigns, including response rate and Return On Investment (ROI) analysis, and working collaboratively with teams to define and collect data to support strategic goals.  Responsible for the data integrity of the CEO strategies input.  This would include the management of the credit union's research and competitive needs and reporting.

g.  Coordinates the annual member survey, transactional survey, mystery shops, and focus groups including gathering and analyzing the final results and providing detailed reporting and recommendations on the results. Presents the results of the survey to management level staff members.

h.  Monitors, identifies, and communicates key social trends, including technology, tools, shifts in behavior, consumer sentiment, etc. to identify opportunities to proactively engage with our followers and potential followers.  Manage and analyze results reporting of our social media initiatives to drive continuous improvement.

i.  Oversees the digital marketing strategic plan designed to drive brand awareness, member acquisition, retention, and product and service awareness. This would include digital advertising content such as banner ads, video, landing pages, advertising site selection, testing and optimization.

j.  Monitors HFCU's digital channels for brand consistency, accuracy, effectiveness, traffic and engagement, and leads ongoing improvements.

k.  Responsible for developing and implementing the entire Financial Literacy program and strategy at the credit union to ensure that all demographics have the knowledge they need to understand their changing financial needs.

l.  Understand the needs of the community and develop and implement a community outreach program and strategy that will inspire and support the credit union mission and vision.

  • Performs the following management responsibility for functional areas of responsibility.

a.  Monitors vendor relationships related to marketing to ensure that invoices are timely and accurately paid, SLAs are met, and positive vendor relationships are maintained.  Analyze vendor invoices and work through discrepancies before submitting for payment.  Timely escalates vendor SLA or Invoice issues to executive management for resolution.

b.  Oversee the installation and implementation of department related operating system enhancements.

c.  Provides input into the annual budgeting process and monthly budget tracking.  Remains aware of and contributes to project, as well as Balance Score Card activities, discussions, and progressions.  Helps maintain costs associated with marketing programs.

d.  Develops and prepares various management reports daily, weekly, or quarterly as required.  Provides summary comment on items of significance.

e.  Participate in the review and acquisition of new systems and vendors which includes developing business requirements and reviewing proposals.

f.  Proactively educate peers and the executive team regarding intelligence gathered from multiple sources.  Identify areas of opportunities from these sources and continually provide input on product development based on this intelligence.

  • Effectively supervises department staff, ensuring optimal staff performance and development.

a.  Lead team in professionally, effectively, and promptly resolving member issue problems and concerns.

b.  Establish staff assignments to meet the needs of the department and to effectively serve members.

c.  Provide leadership to personnel through effective objective setting, delegation, and communication.

d.  Conduct staff meetings as required and inform personnel of policy of procedure changes.  Discuss areas needing improvement.

e.  Ensures personnel are well trained, effective, and optimally utilized and develops appropriate training programs.  Ensures, through training, that staff has an understanding of fraud prevention and procedures.

f.  Conducts performance appraisals as required.  Formulates and implements corrective actions as needed.  Sets individual goals with staff members to assist them in achieving a minimum of a commendable rating.

g.  Develop and update SOPs timely as necessary.  Assist with review and update of area related policies.

h.  Continually represent the Credit Union's culture internally and externally, including living the mission statement, Core Values, and coaching the team towards the same goals and objectives.

  • Assumes responsibility for related duties as required or assigned.

a.  Ensures work area is clean, secure, and well maintained.

b.  Stays informed regarding development and changes in the appropriate and related fields.

c.  Complete special projects as assigned.

PERFORMANCE MEASUREMENTS

  • Increase the key performance indicators of the member satisfaction quadrant of the Balanced ScoreCard.
  • Growth in the numbers of individuals attending or being exposed to financial literacy programs.
  • Increase brand awareness through media partnerships, advertising, and community involvement.
  • Increased utilization of research and data analysis and strong campaign management.
  • Sustained growth in membership, deposits, and loans.
  • Grow digital marketing efforts to increase awareness of credit union products and services.

QUALIFICATIONS

Education/Certification: Bachelor's degree in Business Administration, Advertising, Communications, Public Relations, or related field or equivalent combination of education and relevant experience required.  Master's Degree in same or related field preferred.

Required Knowledge: Advanced knowledge of Google Analytics, SEM, SEO, Display, Social, and Affiliate marketing. Proficient at analyzing complex data and metrics and interpreting actionable insights. Experience with MCIF and CRM programs. Advanced knowledge of TV, radio, OOH, and email marketing. Knowledge of non-traditional marketing. such as digital marketing. Advanced experience with internal and external data research.

Experience Required: 8 to 10 years of leadership experience in Marketing Management with either a credit union or an agency or a combination of both.

Skills/Abilities: 

  • Proven Leadership ability.
  • Ability to work with community and local organizations to develop value-added partnerships and negotiating effective partnerships.
  • Strong Organizational skills.
  • Strong analytical ability and data interpretation skills.
  • Proficient with Microsoft Office.
  • Excellent verbal, oral, and written communication skills.

Interested candidates apply online or submit resume via email to Kristi Esche, HR Generalist.

EOE

Exp. 06/30/17


Chief Financial Officer: Heritage Federal Credit Union (Newburgh, IN)

Heritage Federal Credit Union, a $535 million community chartered credit union located in Newburgh, Indiana and NAFCU’s Federal Credit Union of the Year in 2016, is currently seeking a Chief Financial Officer.  This individual will be responsible for leading the accounting and finance functions throughout the credit union.  Responsibilities will include analyzing and overseeing the organization’s investment and pricing strategies; asset liability management to include cash-flow, liquidity, and IRR; financial variance analysis; cost management/reduction strategies; driving the credit union’s budgeting process; producing profitability analysis; and development of departmental metrics.  The successful candidate will have proven leadership skills enabling him/her to be a resilient, positive coach and mentor within the department, and will be looked upon to improve operations through fiscal evaluations, financial planning, and process improvements.  Reporting to the CEO, the CFO is a member of the Executive Team and leads the ALCO.

This individual will be well versed in accounting principles, GAAP, ALM, pricing strategies, and financial systems.  The successful candidate will possess keen analytical and leadership skills; be experienced in the creation of policies and procedures; excel in a collaborative work environment; have experience developing subordinate staff; place value on communication; and champion our core values and organizational culture. Additional requirements include mastery level knowledge of Microsoft applications including Excel, Word, and PowerPoint.  Ten plus years of progressive fiscal management experience in a senior level position at a financial institution is required.  Candidate must possess a bachelor’s degree; however, a Master’s, CPA, CMA, or CGMA designations are strongly preferred.

Competitive salary, bonus plan, and excellent benefit package including a 401(k) and executive retirement plan are offered to the credentialed candidate.  Interested applicants may apply online or submit via email to Kristi Esche, HR Generalist. Required cover letter should include details of how above requirements are met and must state salary requirements. 

EOE

Exp. 06/30/17


Financial Service Consultant: First Community Credit Union (Chesterfield, MO)

First Community offers excellent employment opportunities, great benefits, competitive pay, medical/dental insurance, pension, 401k, and ten paid holidays per year.  Now accepting applications for Full-time Financial Service Consultants at various locations throughout St. Louis and Illinois.

Financial Service consultants greet our members, process financial transactions, and answer member questions regarding their account and the credit union.  Must be friendly and have an outgoing personality.  Previous banking experience is preferred but not required.  Come grow with us!

For a complete listing of branches with openings and to apply online, please visit our website or email your resume to Casey Chambers, Staffing Specialist.

First Community is an Equal Opportunity Employer (EEO/AA/D/V).

Exp. 07/31/17


Server Administrator: First Community Credit Union (Chesterfield, MO)

We have an immediate opening for a Server Administrator at our corporate office in Chesterfield, Missouri. We are seeking a talented and motivated individual with a minimum of 3 years hands-on IT business experience working in an environment supporting Microsoft Servers and applications. The Server Administrator will install, configure and maintain physical servers and virtual servers in a multi-site environment. Responsible for supporting, designing, maintaining and evaluating Microsoft Server, VM, and Exchange.

Provide Tier 3 support services to a 500+ person end-user population to ensure maximum uptime and access to software applications and end-user data. As part of the IT Department, this person will operate in a client/server environment to troubleshoot and solve system related issues for our organization and thus must have superior remote and on-site problem-resolution skills.

This position requires performing daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs. Installing, configuring, testing all server side applications, working with Level II/I to ensure applications function properly and training Level II/I staff as necessary on new software. Maintaining application version levels by coordination release upgrades as appropriate with back office departments and IT, will include testing. Upgrading and configuring system software that supports First Community applications. Applying OS patches and upgrades on a regular basis, and upgrading administrative tools and utilities. Configuring / adding new services as necessary. Developing and maintaining installation and configuration procedures.

Hours are Monday-Friday 8:00 a.m. to 4:30 p.m. Position is available on call when emergencies arise with an affected server, and will provide 3rd level support to resolve any issues, or directly work with vendors to mediate the situation. This may include after hours and weekends as necessitated by the emergency or circumstance. After hour change requirements that are not authorized during business hours or peak transaction hours will require flexible after hours' schedule.

Please visit First Community Credit Union's website for a full job description and to apply online.

Exp. 06/30/17


Publisher’s Note: Job postings are written by, and included at, the request of the associated organization and are valid at the time of publication. Hiring decisions are made solely at the discretion of the organization requesting publication of the position. Send credit union related job postings to jobs@HeartlandCUA.org. HCUA reserves the right not to publish any submitted posting.