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Compliance

Have a compliance-related issue… who are you going to call? Our compliance team—that’s who! Staying compliant with ever-changing regulations should not be something you do on your own. We’re here to help, and we’re just a phone call or email away!

Compliance Helpline
800.446.3620
compliance@heartlandcua.org

Your credit union peers are raving about our compliance team 

“The Compliance department is the right arm of our operations. When we need help, they are always there. We’re usually on a tight timeline and somehow they manage to give us what we need in an easy-to-understand and quick manner. We couldn’t do our jobs without them.” -- Carole Wight, Holy Rosary Credit Union

“The Compliance department has always been so willing to answer questions and retrieve information I am looking for. They are very prompt on any requests. They are a wealth of knowledge.” -- Debbie Ridpath, Dillon Credit Union

 
   Snapshot from our Compliance Workshop

Compliance Updates & Networking

We believe in the power of connections. No one quite understands the unique compliance challenges that you face like your credit union peers! We connect you with the knowledge and people that will help you do your job well.

  • Regional Compliance Updates
  • Compliance Council (peer-led)
  • Compliance Update Calls (HCUA-led)
  • Training opportunities

“I just love the Compliance Council, it is so helpful! Thank you all for sharing.” -- Deby Hellwig, KTCCU Collection Manager

Three Tools for Credit Union Compliance

As an HCUA member, you have access to three tools specifically created for credit union compliance professionals. Two of these resources, InfoSight and CU PolicyPro, are free for you!   

1. InfoSight: Your Go-To Online Compliance Resource 
Free for HCUA members, this online resource includes easy-to-read checklists, summaries and a weekly newsletter of the latest developments in laws affecting credit unions. Key features include:

  • Kansas and Missouri state info
  • Access to more than 21,000 pages of info
  • Access to InfoSight information for 36 states
  • 60+ model policies
  • Links to regulations and CUNA's e-Guide
  • Simple navigation and an effective search function

Log in to InfoSight using your HCUA username and password. If you don’t have one, click "User Menu" at the top of this page and then "Create New Account."

 
   
 

2. CU PolicyPro: Your Online Policy Tool 
Free for HCUA members, this policy resource tool allows you and your colleagues to research and download a single model policy, multiple policies or complete policy manual. Choose from 200+ model credit union policies.

3. ComplySight: Keeps You on Track
We also offer a service that helps you track, measure and report your credit union’s compliance activities. ComplySight assists in the credit union’s overall communication, supports a state of continual readiness for audits, and provides regulatory updates essential to maintaining credit union compliance. 

 

Quick Links:

Regulatory Comment Letters
Compliance Update Call Agendas
Fraud Alerts