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Webinar: Appraisals for Non-Performing Assets

Event Info


December 2nd, 2015 2:00 PM   through   3:30 PM

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Appraisal regulations allow a credit union to treat non-performing assets differently from new loans. In fact, the “Interagency Appraisal and Evaluation Guidelines” contain an entire section dedicated to the valuation of non-performing assets. The appraisal policies and procedures of every financial institution must address the increasing risk associated with non-performing assets and apply valuation options that reflect this added level of risk. After all, finding out the true picture of collateral value becomes increasingly important as a loan goes bad. Does your credit union comply with the regulatory requirements of valuations for non-performing assets? Do your appraisal policies and procedures adequately reflect the possible risk factors identified in the regulations and the valuation options that are most appropriate to mitigate risk and comply with the guidelines?


  • Specific regulatory requirements for valuation of non-performing assets
  • Tips on how to improve your appraisal policies or procedures to comply with the regulatory requirements of non-performing assets
  • Best practices for early identification of real estate asset quality decline and increasing risk of non-performance
  • How OREO appraisal issues differ from the valuation requirements for loan workouts
  • Which property types are particularly problematic for appraisals of non-performing assets


  • Supplemental manual will provide case studies
  • Employee training log
  • Quiz you can administer to measure staff learning and a separate answer key

Attendance verification for CE credits provided upon request.


This informative session will benefit loan workout officers, OREO officers, credit administration officers, lenders, and everyone involved in the appraisal function.

Please note:  The live webinar option allows you to have one telephone connection for the audio portion and one Internet connection (from a single computer terminal) to view online visuals as the presentation is delivered.  You may have as many people as you like listen from your office speaker phone.

ABOUT THE PRESENTER – Heidi C. Lee, MAI, MRICS, AI-GRS, Appraisal Review & Consultation

Heidi Lee is a seasoned commercial review appraiser with 18 years’ experience at Whitney National Bank, a mid-sized financial institution.  Since retiring from Whitney Bank, Heidi has founded Appraisal Review & Consultation to share her skills and regulatory appraisal knowledge base with other financial institutions.  Her firm offers commercial review services and appraisal policy/procedures assistance to small- and medium-sized financial institutions across the country. 

Heidi holds the MAI designation issued by the Appraisal Institute and the MRICS designation issued by the Royal Institution of Chartered Surveyors.  In 2014, she earned the prestigious AI-GRS review designation issued by the Appraisal Institute. Licensed in two states, she is a Louisiana-certified and Texas-certified general real estate appraiser.  In addition, she was appointed by two governors to serve on the Louisiana Real Estate Appraisers Board.


Note:  All materials are subject to copyright.  Transmission, retransmission, or republishing this webinar to other institutions or those not employed by your financial institution is prohibited.  Print materials may be copied for eligible participants only.


The live webinar option allows you to have one Internet connection from a single computer terminal.  You may have as many people as you like listen and watch from your office computer.  Registrants receive a website address and pass code that will allow entrance to the seminar.  The session will be approximately 90 minutes, including question and answer sessions.  Seminar materials, including instructions, pass code, and handouts will be emailed to you prior to the broadcast.  You will need the most-current version of Adobe Reader available free at

2.  ARCHIVED WEBINAR (Beginning January 1, 2016, CDs replaced with digital download*)


Listen to the archived webinar on your


Instructions will be emailed with the archived webinar link.

Can’t attend the live webinar?  The archived webinar is a recording of the live event, including audio, visuals, and handouts. We even provide the presenter’s email address so you may ask follow-up questions. Approximately one week prior to the webinar, you will receive an email with the archived webinar link.  This webinar link can be viewed anytime 24/7, beginning 6 business days after the webinar and will expire 6 months after the live program date.  The archived webinar may ONLY be ordered for 6 months following the webinar. It will not be available after this time.

*For archive orders for 2015 webinars placed before December 31, 2015, you will also receive a free audio/visual CD ROM.**  The CD ROM includes the original audio/visual presentation, the question and answer sessions, and the handouts.  CDs will no longer be provided for archived orders placed after January 1 and all 2016 webinars.  However, you will receive instructions on how to download a digital copy of the webinar which you may keep and use indefinitely.


Options 1 and 2 described above


**CD ROM is for Mac and PC use only

This event is being conducted by CU Web Training on behalf of the Missouri Credit Union Association. Click here to register:



December 2nd, 2015 2:00 PM   through   3:30 PM