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MCUA Collaboration Forum - CANCELLED

Event Info


June 4th, 2014 12:00 PM   through   June 5th, 2014 4:30 PM


LAKE OZARK, MO 65049-7008
United States
Terms and Refund information
Terms and Refund Cancellation Policy: Please write to MCUA Professional Development Department fourteen (14) business days prior to the event for a full refund, minus a $100 administration fee. Substitutions accepted anytime. Send cancellation notice to or fax to (314) 542-1312.

Inclement Weather Policy: If MCUA reschedules a training session because of inclement weather or other uncontrollable circumstances, MCUA will make every effort to promptly notify all registrants by a website message, email or telephone. MCUA will reschedule the training session and registrations will be transferred to the new date, after which MCUA’s Cancellation Policy will apply. If the training session is not re-scheduled, full refunds will be provided.

If MCUA does not cancel a training session during inclement conditions or other uncontrollable circumstances, it is up to the registrant or credit union manager to decide if the registrant should attend the program. In an instance where the registrant or credit union manager decides that the inclement weather impedes the registrant’s safe travel, the registration fee will be refunded minus a $100 processing fee.

By registering for this event, I hereby grant the Missouri Credit Union Association permission to use my likeness in a photograph in any and all of its publications, including website entries, without payment or any other consideration. I understand and agree that these materials will become the property of the Missouri Credit Union Association and will not be returned. I hereby irrevocably authorize the Missouri Credit Union Association to edit, alter, copy, exhibit, publish or distribute this photo for purposes of publicizing programs or for any other lawful purpose. In addition, I waive the right to inspect or approve the finished product, including written or electronic copy, wherein my likeness appears. Additionally, I waive any right to royalties or other compensation arising or related to the use of the photograph. I hereby hold harmless and release and forever discharge the Missouri Credit Union Association from all claims, demands, and causes of action which I, my heirs, representatives, executors, administrators, or any other persons acting on my behalf or on behalf of my estate have or may have by reason of this authorization.

I am 21 years of age and am competent to contract in my own name. I have read this release before registering for this event and I fully understand the contents, meaning, and impact of this release.

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Nationwide, credit unions have only 9.8% market share of consumer deposits. Credit unions need to collaborate and identify opportunities to help bring better value to Americans that hold the other 90.2% of deposits at banks and other institutions. The credit union movement--and American consumers--benefit when credit unions work together.  MCUA will bring together credit union CEO’s and senior management for a two day collaboration work session to:


  • Share your experiences and learn best practices to overcome barriers to collaborative innovation
  • Engage with credit union colleagues from around the state as you learn the proven Filene Method of innovation
  • Experience hands-on activities to further develop your innovation and collaboration competency
  • Arm yourself with the knowledge to institute a culture of collaboration and innovation at your credit union
  • Learn the power of Human-Centered Design and its impact on new products, streamlined processes, and more effective business models
  • Understand the positive impact that collaborative innovation can have on the bottom line of your credit union
  • Build relationships with other credit unions to support mutual goals and success--across Missouri and across the country

Meeting Faciliator - Andrew Downin
Innovation Director, Filene Research Institute

Andrew is passionate about igniting the innovative spirit of credit unions and their employees. And, as innovation director for Filene Research Institute, he translates this passion into uncovering creative solutions to solve today’s most challenging consumer finance issues.

In his role at Filene, Andrew leads the prestigious i3 (Ideas, Innovation, Implementation) program, along with subsequent testing of its financial product, service, and business model ideas. Over its ten-year history, the bright minds from i3 have developed more than 100 cooperative finance concepts, including innovations that have improved consumers’ lives, enhanced credit union efficiency, and even helped change state laws.

Meeting Agenda

Wednesday, June 4
Noon                   Lunch/Registration
1 p.m.                  Collaboration Forum begins 
5 p.m.                  Check-in Hotel
6 p.m.                  Group Dinner at Baxter’s Grille 

Thursday, June 5
8 a.m.                  Group Breakfast 
8:45 a.m.             Session begins 
Noon                    Group Lunch     
4:30 p.m.             Conclude/wrap-up


The Missouri Credit Union Association is offering tiered pricing for eligible credit unions. Event fees include all materials, speaker fees and meals.


Additionally, MCUA is offering a BUY 2, GET ONE FREE special when you register 3 participants.



Asset Size


Before 5/2

After 5/2

< $9.99M





















Hotel Information

Camden on the Lake
2359 Bittersweet Road
Lake Ozark, MO 65049
Phone: 573.365.5620

Hotel Room Rate:
Deluxe room rate        $155
One Bdrm Suite          $189
Check in at 4 p.m., check out is 11 a.m. 

Use MCUA’s Group Code MCUL0614 for hotel reservations to received the discounted rate.

Discounted room rate available until May 2nd or until the group block is sold out, whichever comes first.

Contact: Maria Langston
Phone: 314.542.1344


June 4th, 2014 12:00 PM   through   June 5th, 2014 4:30 PM
LAKE OZARK, MO 65049-7008
United States