Event Info


April 26th, 2012 12:00 PM   through   April 28th, 2012 11:30 AM


Millennium Hotel St. Louis
200 S 4TH ST
SAINT LOUIS, MO 63102-1804
United States
Registration Fee $ 449.00
Terms and Refund information
Terms and Refund Cancellation Policy: Please write to MCUA Professional Development Department fourteen (14) business days prior to the event for a full refund, minus a $100 administration fee. Substitutions accepted anytime. Send cancellation notice to pd@mcua.org or fax to (314) 542-1312.

Inclement Weather Policy: If MCUA reschedules a training session because of inclement weather or other uncontrollable circumstances, MCUA will make every effort to promptly notify all registrants by a website message, email or telephone. MCUA will reschedule the training session and registrations will be transferred to the new date, after which MCUA’s Cancellation Policy will apply. If the training session is not re-scheduled, full refunds will be provided.

If MCUA does not cancel a training session during inclement conditions or other uncontrollable circumstances, it is up to the registrant or credit union manager to decide if the registrant should attend the program. In an instance where the registrant or credit union manager decides that the inclement weather impedes the registrant’s safe travel, the registration fee will be refunded minus a $100 processing fee.

By registering for this event, I hereby grant the Missouri Credit Union Association permission to use my likeness in a photograph in any and all of its publications, including website entries, without payment or any other consideration. I understand and agree that these materials will become the property of the Missouri Credit Union Association and will not be returned. I hereby irrevocably authorize the Missouri Credit Union Association to edit, alter, copy, exhibit, publish or distribute this photo for purposes of publicizing programs or for any other lawful purpose. In addition, I waive the right to inspect or approve the finished product, including written or electronic copy, wherein my likeness appears. Additionally, I waive any right to royalties or other compensation arising or related to the use of the photograph. I hereby hold harmless and release and forever discharge the Missouri Credit Union Association from all claims, demands, and causes of action which I, my heirs, representatives, executors, administrators, or any other persons acting on my behalf or on behalf of my estate have or may have by reason of this authorization.

I am 21 years of age and am competent to contract in my own name. I have read this release before registering for this event and I fully understand the contents, meaning, and impact of this release.

Help spread the word

Please help us and let your friends, colleagues and followers know about our page: Volunteers Conference

You can also share the below link in an email or on your website.
Credit union board members are like captains of a ship. They guide the credit union to its destination through calm and sometimes rough waters. Set sail for the Credit Union Volunteers Conference.

Don't set sail without a life raft!  The Credit Union Volunteers Conference, April 26-28, will help you chart your credit union course and reach your destination.  This three-day conference is designed to give credit union volunteers all the tools they need to be effective and efficient in their roles.  The Credit Union Volunteers Conference provides in-depth sessions on board succession planning, financial literacy, effective board meetings, CEO evaluations, advocacy training and trends in financial services innovations. 

Who Should Attend

Board members, supervisory committee members and anyone else who volunteers at the credit union.

Educational Investment

Your investment of $449 includes three days of instruction, nationally recognized speakers, extensive handouts, refreshments, several group meals and an evening reception. Spouse/guests are welcome to join us for meals and the optional St. Louis Cardinals game on Friday, April 27, for an additional charge.

Before March 29

Conference Attendee $449

Spouse/Guest $249

Cardinals vs. Brewers Game $35

On or After March 29

Conference Attendee $549

Spouse/Guest $299

Cardinals vs. Brewers Game $35

Registrant Information

The conference begins Thursday, April 26, at 1 pm and ends Saturday, April 28, at 11:30 am. Registration deadline is April 12.

Subsitutions are accepted at anytime. Refunds will be issued until March 29 less a $100 administration fee per person.

Millennium Hotel, St. Louis

Hotel Registration Deadline:  March 29, 2012

Reservations for the conference can be made by calling The Millennium Hotel (314) 241-9500 by March 29, 2012.  Rooms are $129 per night for a single/double room. Reservations after March 29 are on a space/rate-available basis.  Be sure to mention the Missouri Credit Union Association to receive the discounted rate.  Rooms must be guaranteed with a major credit card or one night’s deposit.


MCUCF Scholarships

The Missouri Credit Union Charitable Foundation (MCUCF) is accepting a limited number of scholarship applications for this event. Click the link below to access the application:


Session Descriptions and Times:

Thursday April 26, 1-2:30 pm

Jeff Rendel, Board Meetings That Deliver

The most significant part of your board meeting is ensuring that the approved strategies are being executed, measured and reported by management. Each board member should examine plans to confirm the implementation of strategies is resonable, safe and sound

Thursday April 26, 3 - 4:30 pm

Jeff Rendel, Deepening the Talent Pool: Board Succession Planning

How can potential board candidates better characterize the changing faces of our credit union's membership? By nominating and appointing members who productively represent the demographics of your member base.

Thursday April 26, 5 - 6 pm

Reception at the Millenium Hotel

Friday April 27, 8 am

Group Breakfast

Friday April 27, 9 am - noon

Debbie Rightmire, Financial Literacy

  • Solving the mystery of credit union financial statements
  • Allowance for loan and lease losses
  • Risk focused examination
  • 11 key ratios every credit union board member should know

Friday April 27, Noon

Group Lunch

Friday April 27, 1 - 2:30 pm

Gene Mandarino, Process for Evaluating a CEO

Yes, there is a process. It's important for credit union leaders to continuously evaluate their performances. Board members and supervisory committee members are often a great touchstone for president/CEO progress reports

Friday April 27, 3 - 4:30 pm

Peggy Nalls, What Should I Say? Advocacy Training

Come learn the role you can play in advancing credit union issues in the Missouri General Assembly and U.S. Congress. You'll learn how to easily and effectively communicate with lawmakers on behalf of your credit union's members. You can put these skills in action immediately.

Friday April 27, 7:10 pm

Optional Event: Cards vs. Brewers, Busch Stadium

Saturday April 28, 8 am

Group Breakfast

Saturday April 28, 9 - 11:30 am

Matt Davis, Trends in Financial Services Innovations

What's new in financial services innovation? This session uncovers the ideas that are making an impact for banks, credit unions and investment firms across the globe. Attendees will discover how existing ideas can be customized for application at their credit union.









April 26th, 2012 12:00 PM   through   April 28th, 2012 11:30 AM
Millennium Hotel St. Louis
200 S 4TH ST
SAINT LOUIS, MO 63102-1804
United States

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