Share insurance coverage is important to your members. It seems to matter most to financially-savvy members with large deposit accounts. However, regardless of a member’s assets, credit union staff must be able to knowledgably answer questions about whether a member’s accounts are fully insured. Being able to confidently answer questions fortifies the trust members have in your credit union. Insurance on individual accounts, joint accounts, payable-on-death accounts, trusts, UTMAs, and business accounts will be covered.


In this session you will learn proper calculation of federal share insurance on accounts such as:

  • How a husband and wife can have $2 million in your credit union and be fully insured
  • How a family of 4 can have $4 million and be fully insured
  • Why beneficiaries matter (and when they don’t)
  • Special rules for accounts over $1.25 million with more than 5 beneficiaries
  • Which accounts must be aggregated and which accounts are insured separately
  • What credit unions need to have under the share insurance rules
  • 5 common mistakes that lead to share-insurance errors


    • Share insurance chart
    • Examples of coverage
    • Links to the NCUSIF calculator and brochures
    • Electronic training log
    • Quiz you can administer to measure staff learning and a separate answer key


Attendance verification for CE credits provided upon request.


This informative session is designed for frontline staff, supervisors, branch managers, new accounts personnel, member service representatives, call center representatives and others who talk to members about establishing and managing credit union accounts.

Please note:  The live webinar option allows you to have one telephone connection for the audio portion and one Internet connection (from a single computer terminal) to view online visuals as the presentation is delivered.  You may have as many people as you like listen from your office speaker phone.

ABOUT THE PRESENTER – Mary-Lou Heighes, CUCE, Compliance Plus, Inc.

Mary-Lou Heighes is President and founder of Compliance Plus, Inc.  Involved in the credit union movement since 1989, she spent 5 years working in credit unions in almost every position, including loan officer, marketer, and collector.  She also worked at the California Credit Union League for 7 years, providing compliance assistance and advising credit unions of regulatory changes.  While at the league and for several years thereafter, Mary-Lou advised on state and federal legislative issues.

Compliance Plus, Inc. was founded in 2000 to provide compliance assistance to credit unions.  Since then, Mary-Lou has helped credit unions with developing compliance programs, provided compliance training nationwide, and spoken at numerous credit union conferences throughout the country.  She has been an instructor at Regulatory Compliance Schools, conducts dozens of webinars for credit-union-related organizations throughout the country, and has written articles for Credit Union Magazine.


Note:  All materials are subject to copyright.  Transmission, retransmission, or republishing this webinar to other institutions or those not employed by your financial institution is prohibited.  Print materials may be copied for eligible participants only.


The live webinar option allows you to have one telephone connection for the audio portion and one Internet connection (from a single computer terminal) to view online visuals as the presentation is delivered.  You may have as many people as you like listen from your office speaker phone.  Registrants receive a toll-free number and pass code that will allow entrance to the seminar.  The session will be approximately 90 minutes, including question and answer sessions.  Seminar materials, including instructions, PIN number, and handouts will be emailed to you prior to the broadcast.  You will need the most-current version of Adobe Reader available free at



Listen to the
archived webinar on your




Instructions will be emailed with the archived webinar link.


Can’t attend the live webinar? The archived webinar is a recording of the live event, including audio, visuals, and handouts. We even provide the presenter’s email address so you may ask follow-up questions. Approximately one week prior to the webinar, you will receive an email with the archived webinar link. This webinar link can be viewed anytime 24/7, beginning 6 business days after the webinar and will expire 6 months after the live program date.

As an added bonus, you will also receive a FREE audio/visual CD ROM.* The CD ROM includes the original audio/visual presentation, the question and answer sessions, and the handouts.  Use the archived webinar or this “off-the-shelf” training program for those that could not attend the live seminar and for future training.

The archived webinar (including the free CD ROM) may ONLY be ordered for 6 months following the webinar. Neither will be available after this time.


Options 1 and 2 described above


*CD ROM is for Mac and PC use only

This event is being conducted by CU Web Training on behalf of the Missouri Credit Union Association.   Click here to register:

August 8th, 2013 2:00 PM   through   3:30 PM

Event Info


August 8th, 2013 2:00 PM   through   3:30 PM


Phone: 314.542.1321

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