Event Info


February 13th, 2013 2:00 PM   through   3:30 PM

Phone: 314.542.1321

Help spread the word

Please help us and let your friends, colleagues and followers know about our page: Webinar: Facebook 101 Getting Started: Policies, Risk Assessment & Next Steps

You can also share the below link in an email or on your website.
Your credit union has finally made the decision to jump into the world of social networking and wants to start using Facebook. As the world’s number one social network, it’s certainly a good place to start. Over one billion people are part of this global community. Since “you never get a second chance to make a first impression,” how can your credit union prepare for the transition into the online social world?

What steps are needed to get started quickly, but also ensure you’ve dotted your “i”s and crossed your “t”s?  This session is intended for the newer business user to Facebook.  It will address the issues surrounding Facebook and how they impact a credit union’s participation and engagement strategy.


  • Document the important conversations leading to your credit union’s involvement in social networking, including proper risk and readiness assessment tool strategies
  • Compliance risks:  advertising, retention, and liability
  • Is Facebook the right place for your credit union?  Setting accomplishment expectations
  • Importance of staff training so employees understand why your credit union is launching a Facebook page and how to communicate this to members
  • Whether to provide Facebook access to credit union employees and the pros and cons for giving them access
  • Basic elements of Facebook page layout:  how to leverage the cover photo, applications, and timeline to ensure people are informed and keep coming back
  • Content-creation strategies:  get your posts seen by understanding Facebook’s EdgeRank and what it means when you produce page content

WHO SHOULD ATTEND?Click here to register:  https://mcua.fed.cuwebtraining.com/store/webinar

This informative session is designed for both senior management as well as the hands-on marketing manager. Anyone involved in, or responsible for, the marketing and promotion of your credit union will come away with good ideas that can be implemented.

Attendance verification for CE credits provided upon request.

Please note:  The live webinar option allows you to have one telephone connection for the audio portion and one Internet connection (from a single computer terminal) to view online visuals as the presentation is delivered.  You may have as many people as you like listen from your office speaker phone.

ABOUT THE PRESENTER – Eric C. Cook, WSI Internet Consulting

Eric Cook was the driving force behind many of his bank’s strategic technology initiatives, taking his community bank online in 1995 as one of the first “hometown” banks in the nation with a web presence.  He brought customers real-time online banking capability and a variety of other online conveniences in his 15 years with the bank.  Starting as a teller, and culminating his career as a as regional president for a Michigan-based, publicly-traded community bank, Eric left banking in 2007.

Eric now owns his own consulting practice, focused on helping organizations (especially financial institutions) better understand and leverage the power of the Internet as a strategic business tool.  He uses hands-on experience combined with state-of-the-art Internet solutions to help clients achieve online success through creative web development, online marketing, and social media strategies.


Note:  All materials are subject to copyright.  Transmission, retransmission, or republishing this webinar to other institutions or those not employed by your financial institution is prohibited.  Print materials may be copied for eligible participants only.




Listen to the
archived web link on your




Instructions will be emailed to you with
the archived link.

The live webinar option allows you to have one telephone connection for the audio portion and one Internet connection (from a single computer terminal) to view online visuals as the presentation is delivered.  You may have as many people as you like listen from your office speaker phone.  Registrants receive a toll-free number and pass code that will allow entrance to the seminar.  The session will be approximately 90 minutes, including question and answer sessions.  Seminar materials, including instructions, pin number, and handouts will be emailed to you prior to the broadcast.  You will need the most current version of Adobe Reader available free at www.adobe.com.


Can’t attend the live webinar? The archived webinar is a recording of the live event, including audio, visuals, and handouts. We even provide the presenter’s email address so you may ask follow-up questions. Approximately one week prior to the webinar, you will receive an email with the archived web link. This web link can be viewed anytime 24/7, beginning 6 business days after the webinar and will expire 6 months after the live program date.

As an added bonus, you will also receive a FREE audio/visual CD ROM.* The CD ROM includes the original audio/visual presentation, the question and answer sessions, and the handouts.  Use the archived webinar or this “off-the-shelf” training program for those that could not attend the live seminar and for future training.

The archived webinar (including the free CD ROM) may ONLY be ordered for 6 months following the webinar. Neither the link nor CD will be available after this time.


Options 1 and 2 described above


*CD ROM is for Mac and PC use only

This event is being conducted by CU Web Training on behalf of the Missouri Credit Union Association.   Click here to register:  https://mcua.fed.cuwebtraining.com/store/webinar

February 13th, 2013 2:00 PM   through   3:30 PM