Event Info


November 6th, 2012 2:00 PM   through   3:30 PM

Phone: 314.542.1321
Terms and Refund information
Terms and Refund

Help spread the word

Please help us and let your friends, colleagues and followers know about our page: Webinar: The March 2012 Deadline Has Passed: Do Your ATMs Meet ADA Accessibility Requirements?

You can also share the below link in an email or on your website.
Do your credit union’s ATMs comply with the revised Americans with Disabilities Act (ADA) regulations that were effective March 15, 2012? If an ATM was purchased before 2010, it probably doesn’t meet the new regulation’s standards. Because financial institutions must ensure that disabled members are not treated differently, your credit union is required to provide auxiliary devices to assist them. The ADA mandates new specific requirements for ATM speech output, privacy, tactilely-discernible input controls, display screens, and Braille instructions, in addition to general-accessibility requirements regarding height restrictions and maneuverability space for wheelchairs.

The only compliance exception is if the credit union’s compliance would result in an “undue burden.”  This term is specifically defined in the new regulations and is difficult to meet.  Anyone who believes they have been subject to discrimination based on non-compliance with the ADA has the right to bring a private lawsuit against your credit union or a class action suit on behalf of all similarly-situated persons.  In addition, the Attorney General can initiate an investigation or ADA-compliance audit. 

Join us to learn the general accessibility requirements, the new specific requirements, the limited exception, and recommendations on how your credit union can achieve compliance with the ADA’s ATM requirements.


  • Detailed explanation of the general rules and the new specific ADA requirements for ATMs
  • Practical solutions to help your credit union achieve compliance with the ADA requirements
  • What to do if your ATM location is leased
  • Understand the limited exception and how to qualify for it
  • How your credit union can analyze the ADA requirements, costs of compliance, and create a compliance plan


This informative session is applicable for everyone who deals with ATMs, including operations, branch managers, facilities and security personnel, member service representatives, compliance officers, attorneys, and senior management.

Please note:  The live webinar option allows you to have one telephone connection for the audio portion and one Internet connection (from a single computer terminal) to view online visuals as the presentation is delivered.  You may have as many people as you like listen from your office speaker phone.

ABOUT THE PRESENTER – Elizabeth Fast, JD & CPA, Spencer Fane Britt & Browne LLP

Elizabeth Fast, Esq. is a partner with Spencer Fane Britt & Browne LLP where she specializes in the representation of financial institutions.  Elizabeth is the head of the firm’s training division.  She received her law degree from the University of Kansas and her undergraduate degree from Pittsburg State University.  In addition, she has a Master of Business Administration degree and she is a Certified Public Accountant.  Before joining Spencer Fane, she was General Counsel, Senior Vice President, and Corporate Secretary of a $9 billion bank with more than 130 branches, where she managed all legal, regulatory, and compliance functions.  She is a member of the Missouri State Banking Board by appointment of the Governor.


Note:  All materials are subject to copyright.  Transmission, retransmission, or republishing this webinar to other institutions or those not employed by your financial institution is prohibited.  Print materials may be copied for eligible participants only.


The live webinar option allows you to have one telephone connection for the audio portion and one Internet connection (from a single computer terminal) to view online visuals as the presentation is delivered. You may have as many people as you like listen from your office speaker phone. Registrants receive a toll-free number and pass code that allow entrance to the seminar. The session will be approximately 90 minutes, including question and answer sessions. Seminar materials, including instructions, PIN number, and handouts will be emailed to you prior to the broadcast. You will need the most-current version of Adobe Reader available free at www.adobe.com.



Listen to the
on-demand web link on your




Instructions will be emailed to you with
the on-demand link.


Can’t attend the live webinar? The on-demand web link is a recording of the live event, including audio, visuals, and handouts. We even provide the presenter’s email address so you may ask follow-up questions. Approximately one week prior to the webinar, you will receive an email with the web link. This web link can be viewed anytime 24/7, beginning 6 business days after the webinar and will expire 6 months after the live program date.

As an added bonus, you will also receive a FREE audio/visual CD ROM.* The CD ROM includes the original audio/visual presentation, the question and answer sessions, and the handouts. Use the on-demand link or this “off-the-shelf” training program for those that could not attend the live seminar and for future training.

LIMITED AVAILABILITY: The on-demand web link and CD ROM may ONLY be ordered for 6 months following the webinar. Neither the link nor CD will be available after this time.


Options 1 and 2 described above


*CD ROM is for Mac and PC use only

This event is being conducted by CU Web Training on behalf of the Missouri Credit Union Association. Click here to register.


November 6th, 2012 2:00 PM   through   3:30 PM