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Webinar "Closing or Changing Accounts for Consumers & Businesses

Event Info


December 18th, 2018 2:00 PM   through   3:30 PM


United States

Financial institutions routinely open accounts for consumers and businesses and the rules for providing account disclosures, account agreements, and signature cards are well established.  However, the legal and compliance issues involved with closing accounts are often more complicated.  Because there are wide-ranging situations, including accountholder death, suspected fraud or money laundering, disputes between account owners, and requests to levy funds.  This session will address two focal areas.  First will be the challenges of closing or changing consumer accounts.  Second will be specific complexities regarding various ownership categories of business accounts

This informative session is designed for new accounts representatives, call service representatives, branch managers, assistant branch managers, branch administration, deposit operations, BSA/CIP staff, and anyone who works with new accounts.

ABOUT THE PRESENTER:  Susan Costonis, Compliance Consulting and Training for FIs





Description Price
Live Webinar $175
Recorded Webinar + Free Digital Download $175
BOTH Live Webinar and Recorded Webinar + Free Digital Download  $225
Recorded Webinar + Free Digital Download (For credit unions <$20M in Assets)  $149


This event is being conducted by CU Web Training on behalf of the Heartland Credit Union Association. 
Recorded Webinars || Sale Webinars

December 18th, 2018 2:00 PM   through   3:30 PM
United States