User login

Webinar "Improving Teller Performance: Head Teller Development"

Event Info


December 6th, 2018 2:00 PM   through   3:30 PM


United States

The head teller is one of the most important supervisors in your financial institution!  A skilled head teller means greater productivity and greater profit.  This session will teach head tellers how to bring out the best in their team and themselves – increasing professionalism, productivity, and the bottom line!  Head tellers will learn how to empower their staff, conduct efficient staff meetings, and use feedback to improve frontline performance.


Participants will receive two surveys to learn more about their team and corporate culture.  In addition they will receive a personal development plan outline.  A unique performance evaluation form will be provided that will help both supervisors and team members develop their skills.  This one-of-a-kind webinar will cover communication methods, motivation, service orientation, training, and performance feedback.  It will be the best training your head teller receives this year! 

This informative session is designed for head tellers; however, staff will also benefit as it will open communication within the team.

ABOUT THE PRESENTER:  Molly Stull, Brode Consulting Services, Inc.





Description Price
Live Webinar $175
Recorded Webinar + Free Digital Download $175
BOTH Live Webinar and Recorded Webinar + Free Digital Download  $225
Recorded Webinar + Free Digital Download (For credit unions <$20M in Assets)  $149


This event is being conducted by CU Web Training on behalf of the Heartland Credit Union Association. 
Recorded Webinars || Sale Webinars

December 6th, 2018 2:00 PM   through   3:30 PM
United States